[Resolved] Bajaj Finance — consumer durable loan | |||
Hi, My loan account number 5770CD05536311.. which is for the xperia z2 i had taken few months back ( 3EMI deducted) But to my surprise i am seeing another loan account number 577BAL05536496 which is kind of linked to above as insurance. Now i have never applied for it or agreed. for it. Then how is this happening. It seems BAJAJ finance is fraudulently making this loans accounts as insurance. its a foolishness to secure a loan of such small amount with a insurance premium of 6, 564.00... This is a breach of trust we have with BAJAJ and ECS mandate that we sign. I had swiped my EMI card for this. and as far as i remember no one ever told me about such insurance. I have taken a persoanl loan and one time EMI for such insecured loan is 8000 ... This is a cheating/fraud done by BAJAJ .. kindly resolve .. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir,
Greetings from Bajaj Finserv! With reference to your post we regret the inconvenience and wish to inform you that your request on the Balic Loan cancellation stands closed as we have cancelled the insurance in our records. We also would like to inform you that your E-mail Id is not registered with us hence we are unable to send the Statement of Account, we request you to kindly download the Statement of Account from our website www.bajajfinservin using your experia user id and password. For further clarification, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv
Greetings from Bajaj Finserv! With reference to your post we regret the inconvenience and wish to inform you that your request on the Balic Loan cancellation stands closed as we have cancelled the insurance in our records. We also would like to inform you that your E-mail Id is not registered with us hence we are unable to send the Statement of Account, we request you to kindly download the Statement of Account from our website www.bajajfinservin using your experia user id and password. For further clarification, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv
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Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv