Bajaj Finance — Deduct Rs. 3467/- as EMI

Address:

Kolkata, West Bengal

From: Sudhabrata Biswas
B-1/499, Kalyani, Nadia
Pin:741235

To
Bajaj Finance

Sub: Return Rs.3467/- immediately to my A/C

I would like to draw your attention to the fact that I placed an order for formation of sofa at Modfurn Furniture, Barasat on 05.06.16 (Rs.1000/-(One Thousand was paid in advance). The approximate date for delivery was on 21.06.16. But due to dissatisfaction lastly I had to cancel the order over mail on 16.07.16. The matter was also intimated to manoj.[protected]@bajqajfinserv.in &
[protected]@gmail.com.
I want to say something about your representative as well as the procedure you have followed. Your staff Mr. Avijit Giri, working at Barasat called me about the contact for formation of sofa but he never said anything in details. He neither sent any ECS form nor took any concern about my option for A/C. I was also in dark about the month from when EMI deduction will be started at the time of booking. After sending message from Bajaj Finance at mobile it was first intimated that EMI will be deducted from my SB A/C No. xxxxxxxx370, SBI, Kalyani from 2nd July, 2016. When I communicated with him lastly on 04.07.16 thereafter he collected duly signed ECS form as well as a cancelled cheque of my preferable A/C before cancellation.
I am really strange to see the procedure followed by your company and kindly reply the following question at an early date:
1. Without giving any written concern taken from the customer can any company start to deduct EMI?
2. Before ready of the matter for delivery how you can deduct the EMI from the customer?
Again I request you kindly return my money to my account at an early date as I already cancelled the order.
Date:04.08.16 Sudhabrata Biswas
Place: Kalyani