Bajaj Finance — Harassment and threatening calls from Bajaj finserv | |||||
Hi, I am Jatin Seth. I have an existing loan account with your company (LAN 5770CD[protected]. The mode of payment is ECS but there seems to be some technical glitch at YOUR end and because of which the ecs mandate is rejected. I tried reaching you on several numbers but none were responsive. Tried reaching your toll free ivr but there is no option to speak to your customer service agent. Sent several email to debit my account but I just get auto generated email which says some one will reach out in 24 hours but in vain. I finally got a call from some branch. And this is the number [protected], .[protected], [protected]. The guy who is speaking is abusing me and when I told him that this is your fault he started abusing me and said "jab loan bhar nahi sakte to lete kyu ho". I tried to let him know that this is not my fault as my account already has sufficient balance and I have already taken 5 loans and duly closed it but he was just shouting and abusing. I asked him to transfer the call to his senior but he again abused. I told him that I don't want to speak to him and will make the payment online ( which I already did yesterday) but he is just not listening and abusing. He called already 10 times yesterday and that was not end he is calling me since morning and threatening me. Please take strict action against this agency and this guy. They are spoiling your company name. I have made my mind that this is the last time I dealing with Bajaj. Hopefully I will be heard this time and expecting a call back from some decent and professional senior Many Thanks, Jatin Seth +[protected] Was this information helpful? | |||||
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+91 20 3040 5261
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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