Bajaj Finance — loan received with different term conditions - t63rsf91615581

Address:	Alwar, Rajasthan, 301705
Website:	www.bajajfinserv.in

Dear Sir, I would like to bring your kind attention that recently (before 10 days back) I have been telephonically contacted by a representative of paisabazaar.com. He offered me a Bajaj finsrv flexi loan, where I agreed with term conditions for loan as interest rate 14.4, Processing fees - 1 percent, Insurance - not required, amount - 2, 00, 000 (limit). so next day morning bank person Mr. Rajan collected all formal documents from me, he assured me that loan will be disbursed if I will be agreed. After getting all documents Paisabazaar.com person called me on 22/10/2018 evening and told that Bajaj finance ltd bank agreed for your terms so kindly give approval on phone to disburse your loan amount, so he took me on conference all with Mr. Rajan (bank person ) and got my ok (where I was thinking that this ok is for my term condition), I given my approval as he says that bank is agreed on my terms. Next day morning I received a massage on phone that I received 4 lac 33 thousand rupees (after deducting on my salary account, where total amount to pay was 4, 51, 540. I was surprised and asked to bank person (Mr. Rajan) about it, he says that you agreed for this amount. also I found the interest rate 17 percent, processing fees - Rs.7992, Insurance - Rs. 9540, stamp duty - 500 and GST, also Charge on EMI - 449. which was totally different as told me before loan disbursement. I logged complaint to their customer care email address i.e. [protected]@bajajfinsrv.in but didnt received any solution to till time. Besides that I have reversed all amount (i.e. Rs. 4, 33, 056) plus additional charges of Rs. 18, 384 to their virtual loan account so that I should not be charged extra interest by bank. It is more then a week and bank making interest amount over me. I am receiving these ticket no.s as SR05552472 and SR05492457, SR05492711, SR05345392 whenever I am logging complaint to their wecare mail id. I am attaching bank loan account statement for your reference, kindly verify and do the needful to cancel or change term condition of loan as per my requirement. thanks & Regards Rajesh Rathore ([protected], [protected]), Neemrana, Rajasthan.