[Resolved]  Bajaj Finance Ltd — Loan amount due information getting after 3.6 Years

Address:

Bangalore, Karnataka

Dear Sir, I have purchased Samsung 32 Inches LED TV in 2010, and i taken Bajaj Finance for the same. I have paid all the EMI's to Bajaj Finance executive "SAIULLAH KHAN " ( Bangalore ). through online transfer. Now i am getting calls from Bajaj Finance executives saing your Finance amount not yet cleared still Rs 2100/- is due, and i have to make the payment immediately. I have asked the executives for getting the account statement, they don't have any details or documents to confirm this is the loan amount and paid is so and so amount and due amount. Executives are saying if i don't make the payment in a day or two they wil issue lagal notice for the same. I don't understand Bajaj Finance process of collecting and approach proceedures. I really felt very bad about approaching process. Request Bajaj Finance management bafore debiting such transactions please inform the customers in advance and also please communicate over email for their informaion. Request you to please lookinto the above clarifications and do let me know the exact solution and also provide me some documentation to make the due amount. PS NOTE: Currently i don't have the loan account details also. Thanks in advance...