Bajaj Finance — Misuse of my personal documents through bajaj finance loan

Address:

Chennai, Tamil Nadu, 600062

I have applied for a BFL EMI card (Loan application: SF[protected] in Bajaj finance on 29th of September 2015through a person named Monica (contact number: [protected]) who claimed herself as an agent of Bajaj finance. I have filled an application enclosing my address proof, pay slip, bank statement (self-attested of all documents submitted) and I also have given a crossed and cancelled cheque leaf of my HDFC account with my signature for the same. I have been intimated about my loan account details (username and password) through SMS on October 5 2015, but I am not able to activate this account through online. Without activating my loan account, on 28thof October 2015, I received a SMSfrom AD- BAJAJF saying that we have to pay an EMI of Rs.8929(for Loan #4030CD[protected] for the purchase of TV and home theatre at Vasanth and Co. Later, we have also received another SMSfrom VK-BAJAJF for a due of Rs.7217 on November 9th2015 from the same loan account. In addition, I have received a phone call ([protected]) from a collection agent who said that I have to pay an EMI of Rs.1800 towards a personal loan of Rs.38000 which I have not applied for.However I have not even visited any of the showrooms or made any of the purchases or availed any personal loan, hence we have purposefully kept the HDFC account balance nil to bounce the cheque. Later on18th of November, we have received an EMI card to the home address, which we have not opened it. Also, on November 21 2015, we received a SMS saying that we have paid Rs.7567 towards the same loan account, which was not paid by us. When we contacted Vasanth and Co. to enquire the details of the purchase (which was not made by us) from the loan account, we were not able to get the details of theprocurement. Further, I have informed about this problem in person to Mr. Balakumar (Area Manager) at Bajaj Fin Server Head office at Reheza Towers, Anna Salai, Chennai and I have also contacted finance manager Mr. Micheal of Vasanth and Co. to resolve this problem. Even after taking some measures to solve this problem, I have again received a SMS to pay the EMI of Rs.8929 for the month of December. It is mentally depressing to receive these continuous messages and phone threats from Bajaj without making any purchase of these appliances or taking any personal loan. Please take immediate action on the agent and other members involved in this issue. Kindly look into this case as soon as possible and relieve us from this loop.