Bajaj Finance — not providing the cash back

Address:

Kolkata, West Bengal, 700007

I purchased three acs of voltas from great eastern, kankurgachi branch with the help of bajaj finance on august 16, 2018. At that time they (Means representatives of bajaj finserv) told me that there was inr 1500/- cash back offer for each ac, so i should get the cash back of inr 4500/- for three acs. As per their communication, i should get the cash back within 3 months of my emi start date.

After that my emi started from october, 2018 and as per their communication i waited till end of jan, 2019 but i didn’t get the cash back. I again asked to them, they told me to install the bajaj finance wallet to get the cash back. I installed and till waited for next three months as per their communication.

Now i have cleared all the emis but still now i’ve not received any cash back from bajaj finance even now they are not picking up my phone. When i tried to call from another number they picked and told me to contact to the bajaj finance office at sdf building, salt lake, sector 5, kolkata, west bengal, india. I tried to call to that office but no one picked the phone.

It is really an example of misguiding to force people to purchase products with the help of bajaj finance. They are basically doing the fraud and constantly telling us lie.

I want the cash back at any how. Please look into this.