[Resolved]  Bajaj Finance — REFUND OF EXCESS EMI PAID TO BAJAJ FINANCE (ID 6449960)

Address:

Bangalore, Karnataka

From : Santosh Kumar Mangaraj (Customer ID 6449960) SMQ No. 606/1 Jalahalli East Bangalore - 560 014 15 Nov 14 To Bajaj Finserv Lending 8th Floor, Ahmednagar Road, Viman Nagar Pune – 411 014 SUB : REFUND OF EXCESS PAYMENT MADE TO BAJAJ FINSERV LENDING AGAINST LOAN FOR PURCHASING OF HOME APPLIANCES Sir, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj BAJAJ FINANCE USER ID 6449960 residence of E &ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 3. I agreed with Bajaj Finserv company for 08 EMI amount Rs.5059/-each from Jan 12 to Mar 12 against the purchase of above goods. Whereas I paid 09 instalment i.e one additional installment erronously paid. I paid double instalment in the month of March 12 . The scan copy of details of payment of cash receipt paid to Bajaj Finance and Bank statement has already been email to Bajajfinancecare for refund to me with two years interest. No response till date. I am a Armed Force person serving to the nation round the clock. Most of days I am out of Bangalore. Hence I unable to check details deduction from bank accounts in the month of Mar 12 wherein I pay twice both in cash and bank transaction. 7. In view of above fact I request your company for early refund of said excess one EMI payment of Rs.5900/- (including late fine amounting Rs.541/-) with interest of two years to my ICICI bank account at the earliest. Thanking you, Yours faithfully, From : Santosh Kumar Mangaraj (Customer ID 6449960) SMQ No. 606/1 Jalahalli East Bangalore - 560 014 Oct 14 To Bajaj Finserv Lending 8th Floor, Ahmednagar Road, Viman Nagar Pune – 411 014 REFUND OF EXCESS PAYMENT MADE TO BAJAJ FINSERV LENDING AGAINST LOAN FOR PURCHASING OF HOME APPLIANCES Sir, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj residence of E & ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 2. Details of Finance from your company are as follows :-- Name of Items Name of Dealer Date of purchase Cost of items Advance made to Dealer EMI Fixed Actually Number of EMI Paid with Acct SONY TV LED32EX52 Kundan Electronics Yelhanka, Bangalore 23Oct2011 43, 500 15, 100 3625/- For 08 months 4040CD00251685 Paid 09 installments (01 months extra ) 03 Bank ECS + 06 by cash) LG Washing machine NDP8068 Kundan Electronics Yelhanka, Bangalore 23 Oct 11 17, 200 5, 730 1434/ For 08 Months 4040CD00251677. Paid 09 months . (01 months extra ) 03 Bank ECS + 06 by cash) 3. The details of above said original payment receipt of advance EMI and loan EMI paid to your company held with me. The scan copy of said documents has already been E-mail to your company for ready reference. 3. On scrutiny of bank statement and Cash receipt vouchers it is found that I paid 09 EMI against 08 EMI as fixed by your company. That is one more additional EMI paid to your company. Further, it is found that Details of double payment of March 2012 are as follows :- DETAILS DOUBLE EMI PAID IN MAR 12 (a) EMI Rs.5059/- was deducted on 05 Mar 12 through ECS from ICICI bank vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) and also cash payment amounting Rs.1434/- and Rs. 3866/- were made to your Bajaj Finance representative vide receipt No. 2933767 dated 04 Mar 12 and receipt No. 2933769 dated 04 Apr 12 (Copy enclosed) 4. The details payment made to your company through ECS and cash are as follows . (Original cash receipt given by your company representative and Bank statement enclosed for your ready reference). ICICI Bank (THROUGH ECS SYSTEM) (a) Rs.5059/- debited through ECS on 05 Jan 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]ICICIbankstatement enclosed (b) Rs.5059/- debited through ECS on 05 Feb 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) (c) Rs.5059/- debited through ECS on 05 Mar 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) Total payment made through ECS ICICI bank account Rs.15177/- CASH PAYMENT (a) Details CASH Payment of RS. 3625/ paid towards account Number 4040CD[protected] vide (i) Rs.3866/- vide receipt No. 2933769 dated 04 Apr 12. (ii) Rs.3925/- vide receipt No. 2933757 dated 19 Apr 12. (iii) Rs.3625/- vide receipt No. 2936189 dated 08 May 12. (iv) Rs.3925/- vide receipt No. 3142190 dated 19 Jun 12. (v) Rs.3625/- vide receipt No. 3139180 dated 05 Jul 12. (vi) Rs.3625/- vide receipt No. 3243238 dated 06 Aug 12. _________________________________________ Total Paid towards account number 4040CD[protected] is Rs. 22591/- CASH PAYMENT (f) Details CASH Payment of RS. 1434-/ paid towards account Number 4040CD[protected] vide (vii) Rs.1434/- vide receipt No. 2933767 dated 04 Mar 12. (viii) Rs.1434/- vide receipt No. 2933756 dated 20 Apr 12. (ix) Rs.1434/- vide receipt No. 2930442 dated 09 May 12. (x) Rs.1434/- vide receipt No. 3142189 dated 19 Jun 12. (xi) Rs.1434/- vide receipt No. 3136568 dated 05 Jul 12. (xii) Rs.1434/- vide receipt No. 3326928 dated 08 Aug 12. _________________________________________ Total Paid towards account number is 4040CD[protected] Rs. 8604/- Original receipt copies and ICICI bank statement enclosed for your ready reference Total payment to BAJAJ Finance against loan amount 38, 870/- + Rs.300/- processing fees is (Rs.15177 + Rs.22591 + Rs.8604) = Rs.46372/- 5. Here, I would like to mention that your company have taken late fee payment of Rs. 541/- as late fee in receipt Number 2933789 dated 04.04.12 and receipt number 2933757 dated 19 Apr 12 (Against acct number 4040CD[protected]. I have already paid payment two times in march, but fine of late fees is not understood. You are staff continuously pressurize for early payment, whereas I paid all payment in time. Also while signing documents your staff told me for payment of Rs.300/- as processing fees, whereas they charge Rs.800/- as processing fees. 6. Sir, I would like to mention once again that I approach your company telephonically for closing of ECS system and I will pay all installments through cash. Accordingly, your company was agreed and your representative collected all EMI through cash. I am a Armed Force person serving to the nation round the clock. Most of days I am out of Bangalore. Hence I unable to check details deduction from bank accounts in the month of Mar 12 wherein I pay twice both in cash and bank transaction. 7. In view of above fact I request your company for early refund of said excess one EMI payment of Rs.5900/- (including late fine amounting Rs.541/-) with interest of two years to my ICICI bank account at the earliest. Thanking you, Yours faithfully, 1. Further to my letter on the subject which was already E-mail to Bajaj Fin Care. 2. I, Santosh Kumar Mangaraj residence of E & ITI, Air Force, Air Force Station Jalahalli East Bangalore user ID 6449960 had purchased one LED SONY TV amounting Rs.43, 500/- and one Automatic LG washing machine amounting Rs. 17, 200/- from Kundan Electronics on 23 Oct 11. 2. Details of Finance from your company are as follows :-- Name of Items Name of Dealer Date of purchase Cost of items Advance made to Dealer EMI Fixed Actually Number of EMI Paid with Acct SONY TV LED32EX52 Kundan Electronics Yelhanka, Bangalore 23Oct2011 43, 500 15, 100 3625/- For 08 months 4040CD00251685 Paid 09 installments (01 months extra ) 03 Bank ECS + 06 by cash) LG Washing machine NDP8068 Kundan Electronics Yelhanka, Bangalore 23 Oct 11 17, 200 5, 730 1434/ For 08 Months 4040CD00251677. Paid 09 months . (01 months extra ) 03 Bank ECS + 06 by cash) 3. The details of above said original payment receipt of advance EMI and loan EMI paid to your company held with me. The scan copy of said documents has already been E-mail to your company for ready reference. 3. On scrutiny of bank statement and Cash receipt vouchers it is found that I paid 09 EMI against 08 EMI as fixed by your company. That is one more additional EMI paid to your company. Further, it is found that Details of double payment of March 2012 are as follows :- DETAILS DOUBLE EMI PAID IN MAR 12 (a) EMI Rs.5059/- was deducted on 05 Mar 12 through ECS from ICICI bank vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) and also cash payment amounting Rs.1434/- and Rs. 3866/- were made to your Bajaj Finance representative vide receipt No. 2933767 dated 04 Mar 12 and receipt No. 2933769 dated 04 Apr 12 (Copy enclosed) 4. The details payment made to your company through ECS and cash are as follows . (Original cash receipt given by your company representative and Bank statement enclosed for your ready reference). ICICI Bank (THROUGH ECS SYSTEM) (a) Rs.5059/- debited through ECS on 05 Jan 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]ICICIbankstatement enclosed (b) Rs.5059/- debited through ECS on 05 Feb 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) (c) Rs.5059/- debited through ECS on 05 Mar 12 my ICICI bank account vide CMS/[protected]/BAJAJ-AUTO-CD/4040CD[protected]Bank statement enclosed) Total payment made through ECS ICICI bank account Rs.15177/-