Bajaj Finance — unethical behaviour and unauthorized way to process the loan

Address:	411035
Website:	www.bajajfinserv.in

Date of incident-
16/7/2018.
My father needs some amount for urgent work. And he has bajaj finserv card. So, therefore he thought he should ask them to. So, he just made a call to them knowing the basic procedure of taking loan and percentage of loan and tenure etc.

Cce person asked him to share otp you'll have receive on your register mobile number and for check your details. So my father did the same.

Then further he said that you are eligible for your demanding loan amount and he sent loan agreement and needful documents in mail id providing by my father.

But here is the twist that he already approved the loan when my father clearly mentioned that first i will discuss with my family then i will let you inform about it. But within 72 hrs amount credited in to my father bank account.

After that my father tried so many times their customer care number but no one giving any resolution even they do not speak cordially. They are very rude on call.

My father is not much well educated to lodge complain for this and i am out of town. Now i came at home so i lodge this complaint about fraud.

The cce said we will receive rs 4, 70, 000 but we received 4, 49, 949 rs (Rtgsiw-bajajfinancelimited 191-hd fcr[protected]
And they did not give any proper response of difference of 20, 051rs.

Please have look into this and help me out this trouble.