Bajaj Finance — with reference of my issue that part payment not updated for loan account 404saf56783403 and not able to take money out last 4 days.

Address:

560100

Hello all gm,

With reference of my issue that part payment not updated for loan account 404saf56783403 and not able to take money out last 4 days.

The purpose of having this account is i already missed and got penalty from vendor for late payment, as i missed the payment

I am really unhappy and not getting a professional update from bajaj team, i dont see any meaning of escalation or 24 hours resolution commitment.

If you guys cannot full fill the commitment please do remove line like the issue will get resolved in 24 hours or 48 hours.

I will appreciate if you can hire professional/technical people to resolve/communicate to a customer, i am doing follow up last 4 days to resolve my issue without any luck.

There is no clear process or information in bajaj, please do resolve my first issue if you guys can do (I understand god will not come to resolve this.)

Second issue you had taken amount of inr 17, 591.00 has been debited to a/c no xxxxxxxxxx9231 ref at electronic city on account of bajaj finemi-bf[protected] value 02-nov-2017. But that loan already had been closed, fine you had taken the money and you will give back.

But where is the communication? What is the process? Who will communicate and when?

All this should come from customer? Or there should be a proactive work from bajaj to communicate?

Really bajaj is losing credibility for customer satisfaction, guys please build team with professional people to resolve and focus on customer problem