[Resolved] Bajaj Finserv — Asked for flexi loan but they provide me normal loan without my knowledge | |||
Loan no: 403sal37171198 I asked for the flexi loan and i have the approval mails below. The money also got sanctioned and speaking to the customer care i got to know that they have given me normal loan instead of flexi loan. From day one i am fighting customer care through mails and calls and they are not even bother about it. And they detected emi for the money which i havent used. More than the money the mental stress they are giving to us is so terrible. Please find the attached mail for the approval. Please dont trust this crap # finance company while taking loans. Please look out for the proper banks. Atleast they respond to our queries. Was this information helpful? | |||
Jul 2, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support May 30, 2017 Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused. Our customer care team will get in touch with you within 24 hrs.
Verified Support Jun 01, 2017 Bajaj Finserv Customer Care's response Hi Madan, Greetings from Bajaj Finserv! With reference to your query regarding loan account number ********1198, we request you to further co-ordinate with the sales team. Details has been sent to your email id. For any other queries, please do write us on [protected]@bajajfinserv.in.
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
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Today i have received notification from Kotak Bank that 99.00 has been debited for ECSIDR-Bajaj finserveBF-KMB, at present i don't have any loan with bajaj finserve.
Don't know why they have been charged 99.00 rs.
Regards
Srinath.v