Bajaj Finserv Complaints & Reviews

Dear sir,

My bajaj card is blocked due to some technical problems. I have called to customer care they suggest me to visit branch and resubmit the documents.

I have many times visited to branch & submit the documents but my card is still blocked. They provide my service request sr26091760 and told to wait for 45 days.
But there are almost 3 months done but my card is still blocked.
I have already mailed to grievance redressal & customer experience head.
But one giving me proper solution.
Even they are not replying my mail. Please do the needful help

Dear team

Bajaj executive name is sham & he's manager chennai, [protected], [protected]

Am shivaranjani i was offered a mobile emi in 2019 by bajaj finserve and i have taken for 26k due to some personal and financial reason i am not able to pay my emi now and i have told all situations to the recovery team also i have never denied to pay emi i have told i wll pay on next 2days.. But i have recive calls from last 2 days they are threatening me to pay the premium today otherwise i have send the executive @ 8.30pm to your home and that executive speaking with me in bad words very rude even am paying the emi every month with penalties and 3days before he came to my home and he scolded my dad

Am a existing customer from past 5 years i have already pre closed 3 emi

Today i got a call from sham & manager at 8.30pm he said that he will be coming to my house now he scold me in bad words he's telling that 'why did u purchased costly mobile i[censored] not able to pay'
Every month am paying my emi with penalties
I never expected this kind of service with bajaj very bad experience i feel ill never prefer this bajaj at any situation it's a harassment

Bajaj finserv debited 118rs on 25th march from my account in the name of bajajfin_mndtverchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Bajaj finserv debited 118rs on 25 feb 2020 from my account in the name of bajajfin_mndtvrfchgs_oct19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Hello,

Date of incident:[protected],[protected],[protected],[protected]
Client number: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]
I am getting daily 15-20 calls from bajaj for housing loan, personal loan etc. I have activated dnd from my number. I called bajaj finserv customer care still no use. Moreover i am getting during weekends at 9pm and it is very irritating.
I have blocked around 200-300 numbers in my phone still no use.

I had written a complaint about policy change in claiming my insurance, your team member was calling and followed up very well upto an extent, he asked me to update all the doc regarding my phone change, and i have done the same to @bajajfinserv.in and @bajajfinserv.in but post to that there is no response nor there is no phone call also given to me, solve my issue at the earliest, call me back immediately.

Sahil mahotra

My bajaj emi card [protected] has been blocked, i dont find any reason that lead to block my card i have submitted all the required documents and plus never failed to miss any emi it has been deducting monthly, if you wouldnt unblock my emi card after paying loan amount i wish to end relation with bajaj finserv and never wish to recommend # company to anyone i am done with you guys

Dear Sir
My name is kamal jain i am a employee of samsung (pushp enterprices )
Ganaur sir today was visit a customer for the complaint of EMI not debit and I Was call to Deepak mobile no [protected] this Guy is a bajaj employee FSO
I am send the deepak number to the customer for solve the problem
and deepak was call to me and the behaviour this guy very fool and Rude
I am attached this deepak recording for this mail
please listen this recording
and branch manager sumit nagpal was supporting this Guy
dear bajaj team please listen this recording and find me soluction anyway I am File to the court case for this company
regards
Kamal jain
SEC
[protected]

I recently availed a personal loan from bajaj finserv and my loan account number for the same is 419pmtft975806. I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back....

I have recently purchased a laptop and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-260DTBFQ123601
The details of the laptop are mentioned below

I want to cancel that insurance which is activated.
The loan number for laptop is:-260DPFFN647400

the first emi has been deducted from my account .
Please resolve the issue as soon as possible and refund the first emi

It's been 15 days i have been in a contact with your agent and all the loan procedures and the taxes to transfer my loan amount to my account has been completed, but now your agent is unable to take my call his phone is switched off and i am unable to contact your customer care number so too all the numbers incoming calls are restricted. Please do review and either transfer my loan amount or refund the amount whatever i have paid till date

Please note my loan number:

Loan number 1: 4050cdfi157412
Loan number 2: 405ecffe458322
Loan number 3: 405ecffe498259

I have paid emi for all of the loan well in advance as instructed by an executive representative from bajaj finserv on 28th january 2020 and also visited bajaj finserv sakinaka office but still the check was presented to my bank and got it bounced twice which impacted my cibil score and also penalty of rs.450 on each loan has been raised over me plus over and above that i am receiving an average of 5 to 6 calls a day from bajaj office to clear my loan dues where in i have updated the same that i have already paid my emi well in advance, this has reached a point where i am mentally getting harassed by the calls and also my cibil score is getting impacted.

When i asked them to waive off the penalty imposed on me even after paying emi well in advance the team is absolutely ignoring my request.

I went to the customer care center on[protected] and requested for the foreclosure letter for my home loan 421shl19751498, 421shl19751716 and the request no was sr27333800. It has been more than 15 days so i went to the customer care center that they have foreclosed some other loans and still the request is pending and again they raised another request on[protected] and the request no is sr28092840, sr28089748.

I have the dd with me since 22 jan 2020. The payment department is not crediting my dd into my loan account and they are saying they need the foreclosure letter. Bajaj is very clever,

They are purposefully delaying this since each day's interest is rs 1500. It has already gone up to rs 25000 between these days. Who is going to bear these? It is going to be the customer. This will happen to all the customers who have a relationship with the bajaj. I want this to bring to notice and i want to complain to the higher authority since the wecare, grievance redressal team, customer experience head teams are not useful.

I want to bring it to the national level nhb that this kind of fraudulent activity is going with bajaj for making money.

Bajaj customer care number is just for fun they are having. It will reach ivr and say thank you.

Bajaj customer center persons will say "send mail to wecare". They should change it to dontcare. That is the way they deal now.

No words to say. If some one help me, we can go to the higher authority like nhb and file a complain that such kind of activity is going on.

I am having another loans with other banks in which i was able to get the foreclosure letter at max within 4 day.

[protected] sr28093080
[protected] sr28092840
[protected] sr28089748
[protected] sr27768959
[protected] sr27333800

Hi this is aswin m
I bought a tv recently
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no. 4030cdfs252488
Policy name: extended warranty,
Policy owner name: aswin m
Premium: rs.3, 140.
Please cancel my extended warranty
Thank you
Regards
M. aswin

Sir, i have bought a washing machine from nantilath g mart from karamana. Tvpm.. Customer i'd.[protected]. Name suni r. L. The product price. Is 15 900. They told me u have pay down payment 2488. Balance loan amount is 13412. They take first inst. 2018.2nd 1988.. Then they reduce the inst to 1098 with out my permission. June. 2018. July.1988. Aug.1098. Sept 1098. Oct 1098. Nov 1098 dec 1098. Jan 1098 feb 700. Then they simple sending sms to phone. Total amount l paid is.11394. Remaking is 2018. But they are tell in g i have to pay 7000. But how it possible. I have compliant several times in your trivandrum office. Please clear the problem. Other wise i am moving legally. If any clarification. Please contact this number.[protected]

Additional charge of 1402 rs had been added to my account when i bought my phone without my consent or order of the same.
My agrrement no. Of cpp is 4m4etbfq668860
I want it to be cancelled as soon as possible it already deducted from account for first month. I want it to be canclled as soon as possible and refunded too, and please stop adding this bogus additional services without any consent. I can even show screenshot of the service i booked,
It only consist of my phone and processing fee, they even didnt notified me about my activation of additional cpp

I have purchased a mobile with bajaj emi card my due date is evey 5th of a month. I have sufficient balance in the linked account for the emi payment every time they are taking extra charge for the because the check is bounced and refered to drawer i have sufficient funds and still check bouncing. Its becoming a headache every month and its almoust 1000 rs extra as overdue bounce charge for payment now showing. Plz fo the needful. Or plz stay the licence of the company for cheating the customers..

Hi bajaj/consumer helpdesk,

Loan application#[protected]
Sales representative shailendra kumar.

I need to get this issue fixed asap. Also, please do not exploit people with hidden and fake promises.

Bajaj guys call we people that they will create the bajaj reserve funds at the backend and link it with your personal bank account. They lure you that charges will be calculated only when the loan is transferred to your own bank account.

I was followed up by bajaj finserv sales agent for bajaj finserv salary based flexi loan. I required 3 lakh rupees for registry of the flat and the same i asked from sales agent not to sanction more than 3 lakhs. But these guys sanctioned approx 5 lakh rupees. When i asked them that this is not required they told me that this will just remain at bajaj's end and i can disburse the amount then only any charges with being accrued.

They smartly took this approval from email and are very smart to share only summarised agreement.

Blunder #1# they promised that the fund will remain at bajaj's end, but the funds were diverted to my salaried account. I sent an email to them on the very next day...

What they promise through call, they never followed through business-process. Beware?

Blunder#2# i was confirmed that the processing fee will be levied only if the funds were disbursed... Since they automatically diverted the funds from the bajajs reserve account to my personal account, so they said that the processing fee will be levied...

Blunder #3# i was always told that the preclosure is a smooth process and whatever the processing fee may be or outstanding amount, it would be calculated on the basis of last outstanding amount and that too 4%.

Now, bajaj people are trying to charge the preclosure penalty on approx 5lakh amount and which i never ever wanted at the 1st place... They are forcing me to keep this account open.. Why?

Bajaj guys, please try to understand that as per my discussion with shailendra on phone, i wanted bajaj flexi loan as my standby fund in case i could not manage the cash from my personal sources...

I never intended to use these funds...

Regards

Satyendra

DEAR SIR,
I bought a washing machine by using my bajaj finserv card.
Delivery order details as follows-
Bfl cutomer id - A19986212
BFL Opportunity ID-B37350463
amount - 14990
scheme-12/4
emi-1250+228(extended warranty by bfl team)

I do not want extended warranty It is extra burden on me Kindly Cancel Extended Warranty On Urgent Basis plz resolve my complaint.


NAME - MOHAMAD SAFIK ALI
MOBILE NO- [protected]
LOAN NO-7B3BEWFL576787

I have made few purchases of home appliances through you and that was the great mistake i have ever done. daily i am getting 4 to 5 calls from bajaj finserv executives for asking me to take loan, even during odd hours, disturbing me on and of[censored]sing several different numbers. Many times i have asked them not to disturb me, still they continue to disturb me over phone and sms. you may please note that neither i am interested to take any financial help from bajanfinserv nor i am using your credit card (Never received) in the past or future transactions, hence you may cancel the card (If you have already issued) and delete my contact detail from your record with immediate effect. kindly take immediate action on the above mentioned points, else i will be forced to take action against bajaj finserv with the help of consumer court.
Suma george