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Bajaj Finserv Complaints & Reviews

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Updated: Mar 17, 2026
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U
Uma Bhardwaj
Mar 3, 2020
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I do have a personal loan with bajaj finance and i missed a payment due to medical reasons. Now the executive from bajaj keeps texting and calling multiple times.in a day i get 30 to 40 calls from different numbers. They threaten me with statements on contacting my colleagues at work which isn't professional at all. It is about my mental health and privacy.. No one has rights to threaten and insult by contacting external people. This is insulting and mentally harassing. I have been paying off this loan from 2016 yet this is how they have been treating..
Bajaj Finserv customer support has been notified about the posted complaint.
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    Snehangshu Das
    Mar 2, 2020
    Jul 4, 2023
    This thread was updated on Jul 4, 2023
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    sbi charge for failed mandate txn bajaj finance l rs - 295.

    Address: ILLAMBAZAR, BIRBHUM, Birbhum, West Bengal

    Dear Sir, Sbi charg for failed mandate txnbajaj finance l Rs- 295. But  my emi amount was available on 01.03.2020. So, why this amount debited from my account? Please refund my money.Please follow below statement of my bank account.
    Please follow below statesment of my bank account -

    Date (Value Date) Narration Ref/Cheque No. Debit Credit Balance
    01-Mar-2020
    (01-Mar-2020) CSH DEP (CDM) [protected] 2,...
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    Rohit Rajput 111
    Mar 2, 2020
    Resolved
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    Resolved

    Address: F30 A/1 BALJEET NAGAR PATEL NAGAR WEST DELHI, 110008

    I recently availed a personal loan from bajaj finserv and my loan account number for the same is 401pstfw221929. I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back.
    Aug 6, 2021
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    My EMI card unlock plz
    Please tell me why my account been charged with 295 rs when I am not even used my Bajaj EMI card since 2 years
    Bajaj asset care service for AC need
    Dear Customer,

    We wish to inform you that membership IL0697607 has already been cancelled on Mar 12’20 as per request from Bajaj Finance

    Regards
    CPP Team
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      Rajesh Chhajed
      Mar 2, 2020
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      Address: MIRA ROAD EAST, Thane, Maharashtra, 401107

      I am rajesh chhajed my mob num is [[protected]], i have bought new carrier ac through bajaj finance at kohinoor, kohinoor mall, mira road thane, as executive said my order is eligible for 16000rscash back, once i cleared my first 3 emi's without bounce, i can get cashback, already paid 3emi;s without bounce my loan num is [5770cdfk491355] but still i did't get my cash back of rs 16000.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        S
        shanawaz bhagywadi
        from Mumbai, Maharashtra
        Mar 2, 2020
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        Address: 743/3 b group godutai vidi gharkul kumbhari, 413006

        I have my emi amount rs6184 at 16/2/2020 my mobikwik but my transaction unsuccessful and in my account amount is debit so please refund my money on my account wen i was doing a payment by mobikwik then a network problems and i done a cancel transaction then i saw in my account amount is debit but no massage and no transaction id come so please check
        Bajaj Finserv customer support has been notified about the posted complaint.
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          Ayush1248
          Feb 29, 2020
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          Resolved

          I have mistakenly placed an order please cancel the order no. [protected]

          Phone is redmi note 8 (64 gb)

          There coutomer exicutive number is not working.
          There emails have no reply to my queries.
          The executive at[protected] is giving no support.

          My bajaj
          Phone number is +91 [protected]

          I am not able to connect you at

          [protected]
          Mar 1, 2020
          Complaint marked as Resolved 
          As my all queries were resolved by bajaj finserve limited I don't wanted to cancle my order now.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Past few years iam not using baja related loans but 26/feb/2020 118rs debited in my account

          why

          loan link mobile no [protected]
          can you explain
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            T
            Taufique Hanafi
            Feb 28, 2020
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            Address: Badahat, Kendrapara, Odisha, 754211

            Hi i am taufique husain today 28 february 2020 i got a fraud advocate call from bajaj finserv the guy threatening me and using abusive words against me and told me if i could not repay the payment of rupees 1850 with in one hour then he a file a case against me in delhi high court... Let me tell you in details i got a consumer loan from bajaj finserv and i alredy paid all the emi. But a charges of rupees 450 overdue because of late fee now its 1850...
            Bajaj Finserv customer support has been notified about the posted complaint.
            I want to change my registered mobile number ([protected]) to ([protected]).
            Reason is registered mobile is now discontinued due to some personal reasons.
            My Cust. ID is 5505437
            Name - Khushboo Rani
            Email - [protected]@gmail.com

            Kind regards
            Khushi
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              D
              Dr mitra
              Feb 28, 2020
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              Dear team,
              I did not given any acceptance for any insta credit. But amount to credited in mobokwik wallet by bajaj finserv mobile number [protected]. I think loan should not to granted with out any customer permission not in rule on indian constitution.
              Written so many time to bajaj finserv vide complain no sr28464673 and sr28464711 and closed without any action by bajaj finserv.
              Please instruct to bajaj finserv that cancel this loan because it is unauthorised loan and also asked them not to harrash common people with an intention
              With regards
              Dr. A mitra
              Bajaj Finserv customer support has been notified about the posted complaint.
              Feb 28, 2020
              Updated by Dr mitra
              I repetadely following up and and write down mail for several times to cancel the loan amount but not positive outcome received till date and also they disabled my wallet and account since long day before so that I am to use the services but they still approved load in my wallet and asked me to pay the emi charges continuously without providing any resolution.
              Mar 01, 2020
              Updated by Dr mitra
              No one ready to help me after several times of following up. Also the provided number is not in service. I still not able to use my mobikwik wallet 983629** as it shows user is disabled and they asked me that I have to pay pre approval loan amount which not availed by me.My issue still not resolved. The fraud authority only mailed me repeatedly we are facing some difficulty to reach your number hence we are closing the service request and issue closed from our end. We are unable to cancel the lian amount as per policy you are bound to pay the amount. What kind of nonsense is going i really don't understand.
              Mar 07, 2020
              Updated by Dr mitra
              Still no outcome received. Bajaj authority asked to contact mobiwik and mobiwik asked to contact Bajaj and no one ready to help in this context
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                Devrishi Sharma
                Feb 28, 2020
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                Bajaj finserv debited 118rs on 10th febfrom my account in the name of bajajfin_mndtvrfchgs_jan20. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  Shonakhan9599
                  Feb 28, 2020
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                  Address: Officer-in-charge, Reserve Bank of India, Regional Office, DNBS, Third floor, opp. Mumbai Central Station, Byculla, Mumbai – 400 008, New Delhi, Delhi, 110076

                  Dear sir,

                  My bajaj card is blocked due to some technical problems. I have called to customer care they suggest me to visit branch and resubmit the documents.

                  I have many times visited to branch & submit the documents but my card is still blocked. They provide my service request sr26091760 and told to wait for 45 days.
                  But there are almost 3 months done but my card is still blocked.
                  I have already mailed to grievance redressal & customer experience head.
                  But one giving me proper solution.
                  Even they are not replying my mail. Please do the needful help
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    K
                    K. Shiva s
                    Feb 27, 2020
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                    Address: 600007

                    Dear team

                    Bajaj executive name is sham & he's manager chennai, [protected], [protected]

                    Am shivaranjani i was offered a mobile emi in 2019 by bajaj finserve and i have taken for 26k due to some personal and financial reason i am not able to pay my emi now and i have told all situations to the recovery team also i have never denied to pay emi i have told i wll pay on next 2days.. But i have recive calls from last 2 days they are threatening me to pay the premium today otherwise i have send the executive @ 8.30pm to your home and that executive speaking with me in bad words very rude even am paying the emi every month with penalties and 3days before he came to my home and he scolded my dad

                    Am a existing customer from past 5 years i have already pre closed 3 emi

                    Today i got a call from sham & manager at 8.30pm he said that he will be coming to my house now he scold me in bad words he's telling that 'why did u purchased costly mobile i[censored] not able to pay'
                    Every month am paying my emi with penalties
                    I never expected this kind of service with bajaj very bad experience i feel ill never prefer this bajaj at any situation it's a harassment
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      ziyaulhuq
                      Feb 27, 2020
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                      Address: 1st street, Aranganathan Nagar, Kanchipuram, Tamil Nadu, 600075

                      Bajaj finserv debited 118rs on 25th march from my account in the name of bajajfin_mndtverchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Mar 03, 2020
                      Updated by ziyaulhuq
                      am not getting any response from bajaj.
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                        sunil hotchandani
                        Feb 27, 2020
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                        Bajaj finserv debited 118rs on 25 feb 2020 from my account in the name of bajajfin_mndtvrfchgs_oct19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          SanthoshKB20091987
                          Feb 22, 2020
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                          Address: 560004

                          Hello,

                          Date of incident:[protected],[protected],[protected],[protected]
                          Client number: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected]
                          I am getting daily 15-20 calls from bajaj for housing loan, personal loan etc. I have activated dnd from my number. I called bajaj finserv customer care still no use. Moreover i am getting during weekends at 9pm and it is very irritating.
                          I have blocked around 200-300 numbers in my phone still no use.
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Feb 22, 2020
                          Updated by SanthoshKB20091987
                          I have blocked my credit card also, If this continues for another 2-3days I will not pay remaining amount pending from my side. I am not interested in CBIL score since I am irritated like anything
                          They have taken RS.118 from my Union Bank of India without any information, with a transaction description of BAJAJ_MNDVER_10/04/2018 on 25/02/2020.
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                            sahil mahotra
                            Feb 20, 2020
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                            Address: 635/a gandhi nager jammu, Jammu, Jammu and Kashmir, 180004

                            I had written a complaint about policy change in claiming my insurance, your team member was calling and followed up very well upto an extent, he asked me to update all the doc regarding my phone change, and i have done the same to @bajajfinserv.in and @bajajfinserv.in but post to that there is no response nor there is no phone call also given to me, solve my issue at the earliest, call me back immediately.

                            Sahil mahotra
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              miteshsonu
                              Feb 20, 2020
                              Resolved
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                              Resolved

                              Address: MPEB COLONY,CHACHAI, NC-147, Shahdol, Madhya Pradesh, 484220

                              My bajaj emi card [protected] has been blocked, i dont find any reason that lead to block my card i have submitted all the required documents and plus never failed to miss any emi it has been deducting monthly, if you wouldnt unblock my emi card after paying loan amount i wish to end relation with bajaj finserv and never wish to recommend # company to anyone i am done with you guys
                              Feb 28, 2020
                              Complaint marked as Resolved 
                              My issue has been resolved
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              I am Bajaj platinum supercard holder and have been charged for 12000 for some R shield insurance. I have not agreed to take this and dont want to continue . Please cancel this unnecessary charges . Stop fooling people . I am registered by name : Shreya Sonawane [protected]
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                                Kaml Jain
                                Feb 19, 2020
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                                Address: Sonipat, Haryana, 131101

                                Dear Sir
                                My name is kamal jain i am a employee of samsung (pushp enterprices )
                                Ganaur sir today was visit a customer for the complaint of EMI not debit and I Was call to Deepak mobile no [protected] this Guy is a bajaj employee FSO
                                I am send the deepak number to the customer for solve the problem
                                and deepak was call to me and the behaviour this guy very fool and Rude
                                I am attached this deepak recording for this mail
                                please listen this recording
                                and branch manager sumit nagpal was supporting this Guy
                                dear bajaj team please listen this recording and find me soluction anyway I am File to the court case for this company
                                regards
                                Kamal jain
                                SEC
                                [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear sir,
                                Pls cancel my order No Bajaj Finserv EMI Store order [protected], Amount 9999
                                Date 23/02/2020 customber care not able to cancel my order.
                                The booked item not available in that mobile shop, so the marchant not provide details for
                                My Registered Mobile No: [protected]
                                MVS PHANI SEKHAR
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                                  amitsrsharma
                                  Feb 18, 2020
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                                  cancellation of cpp liv assist and health policy

                                  Address: 17, vikas Nagar, kalwar Road, opposite Joshi Marg Bus Stand, Jhotwara, Behind MAX Hospital, Jaipur, Rajasthan, 302012

                                  I recently availed a personal loan from bajaj finserv and my loan account number for the same is 419pmtft975806. I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back....
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                                  E
                                  Feb 18, 2020
                                  Resolved
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                                  Resolved

                                  Address: 673122

                                  I have recently purchased a laptop and a cpp tele binding was activated for my account without my authorization.
                                  The cpp telebinding, loan account no is:-260DTBFQ123601
                                  The details of the laptop are mentioned below

                                  I want to cancel that insurance which is activated.
                                  The loan number for laptop is:-260DPFFN647400

                                  the first emi has been deducted from my account .
                                  Please resolve the issue as soon as possible and refund the first emi
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Stop calling my number for Bajaj loans.i have already availed the enough loan from bajaj.stop calling me otherwise I ll approach consumer forum
                                  No [protected]
                                  "Dear Customer,

                                  This communication is with reference to our discussion on 17/3/2020 for your membership IM4448723.

                                  We hope that your query related to CPP has been successfully resolved.

                                  Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                  Assuring you of our best services at all times.

                                  Regards,
                                  CPP Team
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                                    Sampat23
                                    Feb 18, 2020
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                                    Address: Shivdarshan Colony, Mohan Nagar, Mohan Nagar Chinchwad, Pune, Maharashtra, 411019
                                    Website: www.bajajcapitalfinance.co.in

                                    It's been 15 days i have been in a contact with your agent and all the loan procedures and the taxes to transfer my loan amount to my account has been completed, but now your agent is unable to take my call his phone is switched off and i am unable to contact your customer care number so too all the numbers incoming calls are restricted. Please do review and either transfer my loan amount or refund the amount whatever i have paid till date
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Feb 18, 2020
                                    Updated by Sampat23
                                    I have got loan approval call from head branch of Bajaj Capital Finance Kolkata West Bengal Branch.

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