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PaySense Complaints & Reviews

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1.3
Updated: Dec 16, 2024
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PaySense reviews & complaints(581)

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A
Annie Salome
Dec 16, 2024
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Late Payment - Tool Issue

Address: BAngalore

Last month I was unable to make payment due to unemployment but waiting for them to collect it. The payment collection person is not picking the call nor he is coming to collect it. There are multiple SPAM calls during my busy hours irritating and uncomfortable. They payment tool is another big head ache. that never has worked good for me. unnecessarily I have to pay bank charges for this transaction. would have appreciated if they would...
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Shweta2904
Sep 20, 2024
Sep 20, 2024
This thread was updated on Sep 20, 2024
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Charging ROI 28% without informing

This Finance bank never ever informed me that they are giving me 1 lac Rup on 28% ROI while discussing with company's employee that said we will give you 13 to 14% ROI which depend on your eligibility.

I got my loan passed in March and they approved all my documents online by getting OTP.
I was not aware about it that I am sharing OTP is for my disbursement and sanction letter. This totally wrong to without information...
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O
Oduru Akash
May 28, 2024
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Address: Hyderabad

Agent Name Manohar lives in hyderabad works as employe of paysense using abusive language and saying he will morphed images to family members which they hacked my mobile and contacts.
PaySense customer support has been notified about the posted complaint.
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    V
    Vitthal Mane
    Mar 29, 2024
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    Loan amount disbursed without any intimation and without any acceptance

    Address: Paysense Fraud
    Website: Paysense

    I don't have accepted loan offer yet from Paysense but they have disbursed amount in my account without any intimation and without any acceptance of me, I have rejected and never been accepted loan offer from Paysense.

    This an fraud with me ....
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    S
    Satvik77
    Feb 14, 2024
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    Abusing language using by paysense employee

    We are receiving calls on 14th feb 2024 by mobile no. [protected] for pay sense i asked to confirmed foreclosure charges which is pretty higher so i asked to connect with some senior he abused me and threatened me to call my mom....
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    A
    Ashish11ak
    from Mumbai, Maharashtra
    Jan 28, 2024
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    Paysense relation manager calling again and again

    Address: 8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052
    Website: www.gopaysense.com

    Paysense is really worst company I ever seen.
    They are really doing harassing people.
    I told them so many time that i don’t want any loan please delete my number from your database still they are not listening.
    I also activate Paysense dnd service but still they calling for loan.
    I send written complaint on there email address for stopping calls from Paysense still they are not listening....
    +6 photos
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    A
    Adnan28
    Jan 23, 2024
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    Hacked contact list

    I have taken loan from paysense. I have missed few emi. They have hacked my contact list and have call everyone. They have abused them. They spam call 7 to 9 call per day to my friends and family. Used very abusive word to them. Pls make this stop its giving me depression and anxiety. My name syed adnan from hyderabad. Taken 65000 loan from them. Agent names (rahul dupey) (Rishikesh wagh) (avinash talwad) are person is calling everyone there...
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    M
    M phani kumar
    Jan 19, 2024
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    Loan paid and no noc certificate

    Website: Paysense loan app

    Sir my loan ID is :KSF1577822
    And I paid my total amount on 9th January 2023 still I didn't get any NOC certificate please help me my email address is :[protected]@gmail.com...
    +2 photos
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    A
    Ashwani_Sharma968
    from Meerut, Uttar Pradesh
    Dec 29, 2023
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    Abuse to family and contact illegal contact detail stolen

    I have already requested hold on my loan due to the loss of my job. Unfortunately, this has significantly affected my ability to meet my financial obligations. But it seems like the recovery agent wants me to do robbery and continue to threaten myself, family members, relatives, friends and previous office staff abuse them on daily basis. The unprofessional and unlawful behavior exhibited by these agents has caused me significant distress...
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    H
    Himabindu6222
    from Secunderabad, Telangana
    Dec 27, 2023
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    Settlement

    Regrettably, I have encountered unforeseen health challenges and family responsibilities that have significantly impacted my financial situation. These circumstances have made it difficult for me to meet the required payments for my credit within the stipulated time frame.

    I value my relationship with Paysence and have always ensured timely payments in the past. However, due to these extenuating circumstances, I kindly request...
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    N
    Naga Bhaskar
    Dec 27, 2023
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    Without customer KYC, they are updating to CIBIL

    I didn't apply or given any KYC details, still they updated in CIBIL I applied for a loan. Due to this my CIBIL score is getting impacted.

    Don't play with the customers by applying unethical / illegal practices....
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    R
    rupesh716
    from Kalyan, Maharashtra
    Dec 26, 2023
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    Threatening for payment

    I have taken PL from Paysense. I am making payment every month between 15 to 17th. I might have delayed 1 payment as far as I know. I have been connected to one person on whatsapp to whom I requested I will delay the payment for December 2023 and will be paid by 29th or 1st depends on the cheque clearance. and since then I am being insulted by the same person who said "sir say you dont have money don't give any other reasons" Seriously this...
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    A
    Angelina86
    from Chennai, Tamil Nadu
    Dec 19, 2023
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    Loan not applied

    I have not applied any loan but got this mess, need a explanation for this

    Dear C, we regret to inform you that your loan request has been declined. This is because you do not meet one or more of our eligibility criteria.

    - PaySense...
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    V
    Vinod R pattar
    Dec 5, 2023
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    Not responding to my mail

    I want foreclosure my loan amount...
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    M
    madhusukul2011
    from Gurgaon, Haryana
    Dec 1, 2023
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    Loan Foreclosure Request KS17436192

    I want to foreclose my loan account number - KS17436192. Sent numerous requests to your support email. Everytime I receive an email from an executive giving me the bifurcation but when I reply asking for the payment link, no one reverts wth the payment link.

    I called up and emailed the grievance redressal also but they seem to have no sense o[censored]rgency. I have received no intimation yet. One more day and I will be charged for...
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    I
    Inbaselvan 00@@
    Nov 17, 2023
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    Money cheating

    Sir,
    I get loan 200000 and I pay 7500 per month. emi 13 month without over due suddenly they offer 2 loan 200000 so I thought 7500+7500 my emi is 15000 so I applied.they they say this is top-up loan so this loan pre close ur previous loan you wanna pay emi 12000 per month for 48month.they don't give me a loan.they raised my emi and extra month....
    +4 photos
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    T
    Tagostar
    Nov 11, 2023
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    Poor Customer service

    I have been trying to close my loan for almost two weeks and i am unable to do it because of the stupid customer service pigs siting over there. I just asked one information what should be the payee name on cheque to make the foreclose. They are unable to answer it for of 2weeks.

    [protected]@gmail.com...
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    I
    igormk38
    Nov 7, 2023
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    Repeated Spam Calls

    Address: Chandigarh

    Receiving irrelevant spam calls literally EVERYDAY MULTIPLE TIMES even in the night. Everytime I block their number, they start calling from a different number....
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    K
    kamal_kumar6446
    from Delhi, Delhi
    Oct 28, 2023
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    Paid loan emi showing overdue in my CIBIL account last 3 months

    Address: Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West Mumbai Mumbai City District Maharashtra India 400054

    The EMI of my paid loan is not updated in my CIBIL report due to which the EMI of my August loan is showing as outstanding and that too from last 3 months, thereby messing up my CIBIL report....
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    K
    Khalid_DL
    from Kolkata, West Bengal
    Oct 27, 2023
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    Calling to my Friends/Relatives

    Loan id:-KS13186175
    I have taken loan from paysense. Since then my business has been thru severe losses i still managed to pay 14 out of my 30 EMI till date but now I’m unable to pay for the next three or four months for which I’m trying to make the employees of company understand about my situation, but these people are calling my friends and relatives abusive and threatening them.
    Pls stop doing it...
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