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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 101

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A
Aswini Aswin
Feb 14, 2020
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Hi this is aswin m
I bought a tv recently
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no. 4030cdfs252488
Policy name: extended warranty,
Policy owner name: aswin m
Premium: rs.3, 140.
Please cancel my extended warranty
Thank you
Regards
M. aswin
Bajaj Finserv customer support has been notified about the posted complaint.
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    Sujil Nelson
    Feb 11, 2020
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    Address: Kundarachirayil.uriyakode .vellanad, Thiruvananthapuram, Kerala, 695543

    Sir, i have bought a washing machine from nantilath g mart from karamana. Tvpm.. Customer i'd.[protected]. Name suni r. L. The product price. Is 15 900. They told me u have pay down payment 2488. Balance loan amount is 13412. They take first inst. 2018.2nd 1988.. Then they reduce the inst to 1098 with out my permission. June. 2018. July.1988. Aug.1098. Sept 1098. Oct 1098. Nov 1098 dec 1098. Jan 1098 feb 700. Then they simple sending sms to phone. Total amount l paid is.11394. Remaking is 2018. But they are tell in g i have to pay 7000. But how it possible. I have compliant several times in your trivandrum office. Please clear the problem. Other wise i am moving legally. If any clarification. Please contact this number.[protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear / mam
    kindly inform to you my mobile fonesafe insurance emi cancel please my loan no : 410dpffs422687
    date :[protected]

    thanking you
    sarfaraz ahmed
    mob : [protected]
    CPP Group India Customer Care's response, Mar 2, 2020
    Dear Customer,

    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

    Request you to please contact us on our helpline numbers – 18004193030 (toll-free) or 18602583030, between 11 AM – 9 PM, for any further assistance.

    Regards,
    CPP Team
    Dear Sir,
    with due respect i inform you that my Vivo Y17 128 GB Mystic Purple (4 GB RAM) order cancel.
    please my order is cancel now. because i always same product mobile double order. so i request my order are cancel.
    I have mistakenly placed an order on Bajaj Finserv store and well i am trying to cancell it I can't able to cancell it, I can't able to find cancell button for this ? Where it is hidden ? I am trying to call there respective no also but I can't Abel to find any solution .
    Myself receving more than 5 call in a day from bajaj finserve regarding persoal loan / credit card etc ... i have update to bajaj finserv team to remove my number from calling list. they have assured they will do but not done the same. my cell no is 9869xxxx73

    Pls remove my number from calling list.
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      S
      snghswapnil
      Feb 9, 2020
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      Additional charge of 1402 rs had been added to my account when i bought my phone without my consent or order of the same.
      My agrrement no. Of cpp is 4m4etbfq668860
      I want it to be cancelled as soon as possible it already deducted from account for first month. I want it to be canclled as soon as possible and refunded too, and please stop adding this bogus additional services without any consent. I can even show screenshot of the service i booked,
      It only consist of my phone and processing fee, they even didnt notified me about my activation of additional cpp
      Bajaj Finserv customer support has been notified about the posted complaint.
      Feb 09, 2020
      Updated by snghswapnil
      My customer id is 26285628
      Sir, we are old customer and now we want to change my mobile no old no.is [protected] and new is [protected] and card no is [protected] and name is Tak Devanand Nandlal.
      so I request to you please change my no because last old number is closed

      Thanking you,

      Tak Devanand
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        J
        jishu j
        Feb 8, 2020
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        Address: Thiruvananthapuram, Kerala, 695003

        I have purchased a mobile with bajaj emi card my due date is evey 5th of a month. I have sufficient balance in the linked account for the emi payment every time they are taking extra charge for the because the check is bounced and refered to drawer i have sufficient funds and still check bouncing. Its becoming a headache every month and its almoust 1000 rs extra as overdue bounce charge for payment now showing. Plz fo the needful. Or plz stay the licence of the company for cheating the customers..
        Bajaj Finserv customer support has been notified about the posted complaint.
        Me i not buy insurance plan but bajaz finance take amount 1167 rs two time i remember nothing buy ani insurance policy for me
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          S
          shuklasatyendra
          Feb 6, 2020
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          Address: Ranjeet Tower, Office No. # 302 Above HDFC, Plot No. 8, Bank St, Zone-II, Maharana Pratap Nagar, Bhopal, Madhya Pradesh 462011, Bhopal, Madhya Pradesh, 462024

          Hi bajaj/consumer helpdesk,

          Loan application#[protected]
          Sales representative shailendra kumar.

          I need to get this issue fixed asap. Also, please do not exploit people with hidden and fake promises.

          Bajaj guys call we people that they will create the bajaj reserve funds at the backend and link it with your personal bank account. They lure you that charges will be calculated only when the loan is transferred to your own bank account.

          I was followed up by bajaj finserv sales agent for bajaj finserv salary based flexi loan. I required 3 lakh rupees for registry of the flat and the same i asked from sales agent not to sanction more than 3 lakhs. But these guys sanctioned approx 5 lakh rupees. When i asked them that this is not required they told me that this will just remain at bajaj's end and i can disburse the amount then only any charges with being accrued.

          They smartly took this approval from email and are very smart to share only summarised agreement.

          Blunder #1# they promised that the fund will remain at bajaj's end, but the funds were diverted to my salaried account. I sent an email to them on the very next day...

          What they promise through call, they never followed through business-process. Beware?

          Blunder#2# i was confirmed that the processing fee will be levied only if the funds were disbursed... Since they automatically diverted the funds from the bajajs reserve account to my personal account, so they said that the processing fee will be levied...

          Blunder #3# i was always told that the preclosure is a smooth process and whatever the processing fee may be or outstanding amount, it would be calculated on the basis of last outstanding amount and that too 4%.

          Now, bajaj people are trying to charge the preclosure penalty on approx 5lakh amount and which i never ever wanted at the 1st place... They are forcing me to keep this account open.. Why?

          Bajaj guys, please try to understand that as per my discussion with shailendra on phone, i wanted bajaj flexi loan as my standby fund in case i could not manage the cash from my personal sources...

          I never intended to use these funds...

          Regards

          Satyendra
          Bajaj Finserv customer support has been notified about the posted complaint.
          Feb 11, 2020
          Updated by shuklasatyendra
          Hi Bajaj,

          I have sent followup emails to your [protected]@bajajfinserve.in and not received any response so far. I am losing time and money...

          I have also lodged the complaints on Govt of India Portal for incorrect business practice at:

          https://consumerhelpline.gov.in

          Grievance Number: 1895038

          Grievance Reg Date:[protected]:04:44

          Please at least look into my matter and reply. Your branch office in MP Nagar Bhopal is not cooperative. Only reception which keeps on asking to contact customer care or send an email.

          Why you guys, are not responding??
          Mar 06, 2020
          Updated by shuklasatyendra
          I got a Call from BajajFinserve Executive on Feb 22, 2020 Saturday and they acknowledged that they will resolve the issue by Coming Monday. This is March 6th now, and Bajaj is exploiting the timeline they promised.

          I have sent so many emails at [protected]@bajajfinserve.in and did not get any replies, but only one phone call till date.
          Hi team, , i have same issue i didnt received any card till now, , i paid through mobikwik app that too on emi i paid 4777 for lofetime, , , is this is a fraud which is going or seriously will receive a card please not please help out.will i receive the card or not
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            M
            md safik
            Feb 5, 2020
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            Address: 263145

            DEAR SIR,
            I bought a washing machine by using my bajaj finserv card.
            Delivery order details as follows-
            Bfl cutomer id - A19986212
            BFL Opportunity ID-B37350463
            amount - 14990
            scheme-12/4
            emi-1250+228(extended warranty by bfl team)

            I do not want extended warranty It is extra burden on me Kindly Cancel Extended Warranty On Urgent Basis plz resolve my complaint.


            NAME - MOHAMAD SAFIK ALI
            MOBILE NO- [protected]
            LOAN NO-7B3BEWFL576787
            Bajaj Finserv customer support has been notified about the posted complaint.
            Feb 07, 2020
            Updated by md safik
            DEAR SIR,
            NO ONE REPLY YET FROM THE SAID REPRESENTATIVE NEED A SHARP ACTION TAKEN BY BAJAJ FINSERV LTD BEFORE NEXT EMI DUE DATE DAYS ARE PASSING QUICKY BUT MY COMPLAINT NOT TAKEN ANY ATTENTION
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              S
              Suma George
              Feb 5, 2020
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              Resolved

              I have made few purchases of home appliances through you and that was the great mistake i have ever done. daily i am getting 4 to 5 calls from bajaj finserv executives for asking me to take loan, even during odd hours, disturbing me on and of[censored]sing several different numbers. Many times i have asked them not to disturb me, still they continue to disturb me over phone and sms. you may please note that neither i am interested to take any financial help from bajanfinserv nor i am using your credit card (Never received) in the past or future transactions, hence you may cancel the card (If you have already issued) and delete my contact detail from your record with immediate effect. kindly take immediate action on the above mentioned points, else i will be forced to take action against bajaj finserv with the help of consumer court.
              Suma george
              Aug 8, 2021
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              My bike rs 200 .TN 33 BP 5350 has given serive sakthi bajai erode on 27.12.19 full serive .bill 13k .but service center change my good fork stem and fit damaged fork .so plz change give my fork .
              Hi Gokulshyam,

              We would like to investigate the issue. You can either call our customer care number at [protected] or register your complaint online by clicking http://bit.ly/2bNK4z5

              Regards,
              Team Pulsar
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                R
                rekhas123
                Feb 5, 2020
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                foreclosure issues

                We have been trying to contact bajaj via mails and calls for the foreclosure letter. There is no single response. High cost insurance was forced on us as additional top up loan. We are paying additional charges for loan processing.
                They said no foreclosure charges will be levied.
                We are unable to close our home loan and top up loan. We did continuous follow ups, still nobody to address our issues. The interest charges has increased...
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                I
                iparamdhindsa
                Feb 3, 2020
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                Kindly note self bought ac (For donating to the local hospital) from the verma electronics nabha (Dist patiala, punjab)
                Loan was availed for the sum inr 14000 for 08 month at 0.0% interest, thus costing inr 1750 month.
                As i am retired, and not a technology person, have not been touch with the e-banking mode.

                My son (Serving in navy) has checked just casually on my behalf about the details of the emis.
                And to my surprise, i have been deducted inr[protected]+508) every month for past 6 months.

                On enquiry to my surprise again the charges inr 508 every month was incurred for the cpp tele binding loan/insurance availed.

                So concluding,
                1. I have not registered/acknowledged any sms or call for such service.
                2. A question to the your good firm. How can you just fix/approve a loan over a phone? There can be a chance when i am not speaking over the phone or my phone has been lost? Is it really legit or logical?

                Kindly do the needful to reimburse the amount paid so far for the service i have never availed/ or acknowledged.

                I am your sincere customer past years. Kindly speedy acknowledge the email.

                Thanks and best regards
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                Regards
                CPP Team
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                  R
                  Rahul Complaint
                  Feb 2, 2020
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                  bajaj finserv - fake for offers and services

                  Address: Mandawali, New Delhi, Delhi, 110092
                  Website: www.bajajfinservmarkets.in

                  I have financed the refrigerator with bajaj finserv at aman electronics shop in oct'2019 month, issue is that when was financing the refrigerator, the bajaj finserv executive told me the offer which was running on that time duration, if i make the extra 2000 rupees, my refrigerator warranty will extend for 2 more years and i will also get 5000 rs of voucher which i can use in big bazzar, movie tickets, makemytip coupons and more, but i will...
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                  K
                  Kin04
                  Feb 5, 2020
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                  Resolved

                  I have purchased new mobile using bajaji finserve emi. But they also added the loan for digital cpp telebinding for Rs.1927 without my Authorization. I need to cancel this digital cpp loan.
                  For this cpp loan they not informed to me and not get any otp. Then how can they add this and we don't know what is they use of this

                  Product Loan Id : 429DPFFO498111

                  Digital CPP telebinding ID: 429DTBFP970568
                  Feb 8, 2020
                  Complaint marked as Resolved 
                  Not resolved and celled yet
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    P
                    Piyush Nayyar
                    Feb 1, 2020
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                    Address: New Delhi, Delhi, 110024

                    Hi i'm piyush. Purchased a mobile phone on[protected] and a unauthorized charge was made by bajaj finserv of rs. 1699 on[protected].
                    How the hell did u guys put a charge on my card of rs.1699 without my consent?
                    Who the # authorised u do it?
                    The due date is tomorrow (2nd feb 2020) for that stupid #ing charge.
                    Remove it instantaneously because i won't make payment on the same.
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Customer,

                    This communication is with reference to our discussion on 17/03/2020 for your membership IA8732301.

                    We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                    Assuring you of our best services at all times.

                    Regards,
                    CPP Team
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                      K
                      K. Shiva s
                      Feb 1, 2020
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                      Address: 600007

                      Team
                      If feel very poor with bajaj now from last 2 months they are deducting 885/-from my account.
                      Last moth dec i paid the emi with penalties but u guy deducted additional 885/- without intimation the same is happend on this month after receiving my salary immediately 885+413 got deducted then u asking for payment with penalties
                      The same i asked with the chennai executive but that guy speaking very rude i just asked reason for deduction no one is responding properly
                      Am the customer from last 5years with ur company i have done 7 loans from ur company but now i feel very bad with ur company bcoz of the executive
                      Am ur customer u have to answer me the reason for deduction but that executive always asking to pay cash
                      Kindly please update me for this team

                      Nach_ad_rtn_chrg~bajajfin~
                      02jan20~9abbbd4~4030cd37

                      413.00

                      Nach_ad_rtn_chrg~bajajfin~
                      03jan20~827534a~4030cd37

                      885.00

                      Nach_ad_rtn_chrg~bajajfi
                      N~03dec19~5a1d2ee~4030cd37

                      885.00
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Dear sir I bought vivo s1 phone on emi but cpp policy activate without permission i want to cancel this policy loan account no is 419DTBFO939451
                      Shyoraj05's reply, Feb 3, 2020
                      I bought vivo s1 on emi from bajaj Finserv i didnot activate any cpp policy and bajaj charge to me fir cpp
                      CPP Group India Customer Care's response, Apr 9, 2020
                      Dear Customer,

                      Request you to connect with Bajaj Finance for membership cancellation request.

                      Regards
                      CPP Team
                      Have purchased a laptop on emi from bajaj finance, my emi 6417rs
                      But now received msg from bajaj finance that ur emi is 7167, after that i checked my loan details the digital cpp telebinding (750 rs per emi) activited without my permission.

                      It's totally fraud, i'm not capable to pay this cpp charges

                      please cancel process
                      CPP Group India Customer Care's response, Apr 9, 2020
                      Dear Customer,

                      We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                      Regards
                      CPP Team
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                        M
                        Monai87
                        Feb 1, 2020
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                        Address: South Indranagar, Near- Kali Bari, West Tripura, Tripura, 799006

                        Yesterday i made one payment through bajaj wallet and money deducted from my account amount of rs.20, 706.20/-, but still now refund is not coming back in my bank account. After do this transaction bajaj wallet disable my bajaj wallet account, so i can't do anything from my side. I need my money back directly in my bank account. Because if bajaj wallet refund my money in bajaj wallet, then deduction will be 18% gst which is rs.3, 727.12/- as a transaction charges. I can't bear this transaction charges deduction money. I need my money back in my bank account as soon as possible.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        I bought mobile phone( iphone x) on emi. Eventually it broke and I was denied insurance claim saying I am late to submit documents. How could I have had sent documents as I was in hospital under going treatment. It was my hard earned money. Bajaj finserv u people are looters.
                        Sir I have ordred mistkly I want to cancel my order. what is the process.
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                          Vineeth m.v
                          Feb 1, 2020
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                          I am forced to make this complaint as i am really really irritated with the calls from bajaj regarding the loans. I blocked many numbers but still i am getting the calls. Really fed up with these calls and i really don't want any loans from bajaj. If it is the same, i will stop using the bajaj from here on and will go to the consumer court. My number is nine five six seven five seven one seven four six.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            Arpita_Halder
                            from Kolkata, West Bengal
                            Jan 31, 2020
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                            bajaj finserv unlimited ecs return charges, added to my dhakuria kolkata sbi account

                            Address: kolkata, 700140

                            Dear sir,
                            Last couple of week i was trying get my all loan account statement from bajaj finserv starting from april 2018 to till date, as sbi charges me for the bajaj finserv ecs return charges of rs. 23305 from april 2018 to till date. When i ask bajaj for this they told me that they only charge me for 33 times and give me the statement from oct 2018 to 2nd january 2020, but where as sbi charges me for almost 77 times. Last couple...
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                            apareek3
                            from New Delhi, Delhi
                            Jan 31, 2020
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                            Hi,

                            Bajaj finserv fraudulently debited an amount of rs. 117 from my hdfc account that was used for a loan that was settled in sept' 19.

                            The transaction id : bajaj finemi-bf111218_[protected] on 16 jan 2020 from hdfc account without information is done with a malicious intent and broken the contract agreement during the loan process.

                            I would like to receive my amount back of i would be forced to take a legal route and sue bajaj finserv for rs. 1 lac.

                            Regards,
                            Ankit pareek
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Dolly Suryawanshi
                              Jan 31, 2020
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                              Address: #2, 6th Cross prakruti layout babusapalya bangalore, 560043

                              Hi my name is dolly suryawanshi, i am an existing customer of bajaj finserv from past 5 years and always i have paid my emi on time. With out any notice my card is blocked. I am not sure when its blocked i think its been a 4 months and i am trying to find out how to unlock my card but no proper update from any one.

                              I request you to please unlock my card asap. [protected] is my mobile number u can call me for further details.

                              Regards,
                              Dolly suryawanshi.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Renud
                                from Gurgaon, Haryana
                                Jan 30, 2020
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                                personal loan rejected because my brother is serving in delhi police

                                Address: Laxmi Nagar, New Delhi, Delhi, 110092

                                Dear Concerned,

                                This is very disappointing that I had to write this to you to formally complaint against the Finance company- Bajaj Finserv Pvt. Ltd.

                                From past one month I was receiving text messages and call from Bajaj Finserv as they were offering me Personal Loan of Rs. 99, 000/- on basis of my good customer account history with them.
                                When I finally applied for the same, their executive visited my...
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                                amit kr ranjan
                                Jan 30, 2020
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                                Address: Sankosai rd no1 near durga mandir mango jamshedpur, East Singhbhum, Jharkhand, 831018

                                I purchased a laptop which cost around rs31490 whose emi shown on the time of purchase is about rs5249 rupees but msg came for first emi is rs5332 which is the emi of cancelled product what you are doing and also we cant able to talk with your complaint specialist always there is lots of add blah blah blah if
                                Customer want to register complaint it is like to search god in this world.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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