Bajaj Finserv Complaints & Reviews

Sir, my emi due date is 2nd of every month on 1st sep (Sunday) i transfered my money on my emi accont by neft and amount will transfered on next day (2nd sep) at 8:30 am and the emi is not deducted is i am eligible to pay any bounce charges...
Or please deduct my emi from my icici bank as soon as possible and remove the all bounce charges from my respective account... My all emi's pay on time so please deduct my emi and remove the all charges...

Dear sir, i jagat vishukarma had taken a business loan of 6lakhs
Loan account no 405pht82535875 in july 2018 with emi of rs 18260/., for which i was paying proper emi but due to my financial crisis and market slow down i was not able to pay emi, now i have missed 3 emi and your
Recovery agents are harrassing, the are contacting my social friends and harrassing them, please tell them to stop this,
With above facts, this is pure harassment and defamation case. I and my family feeling humiliated, mentally tortured. I am surprised and shocked by the way of doing recovery by bajaj finserv ltd. To their customers.
My association with bajaj is from 5 years my record was clear for which i was offered this loan, due to some financial problem and business slow down i faced problem, i need 1 months to regularise all payment.
I also asked for settlement of account.
I request you to look in this matter and get some solution, i will pay but need some time, i am esteem customer of bajaj.
Thanking you,

Jagat v

I bought a Sony LED 43W800D TV on 15/01/17 vide invoice no. K-04735/16-17 and subsequently got it insured from Bajaj Alliance.

My TV had its first display issue in March 2019 when the representatives of Bajaj Finserv ensured us that the display panel has been replaced with a new one.

After facing similar display issues recently, I contacted the Bajaj Finserv customer care and they took my TV for checking.
1. Firstly, my TV has been in your custody for the past 13 days (since 20.08.2019) although I was promised initially that TV would be returned within 3-4 days and no one is either picking up the phone or replying to my complaints.
2. I am in receipt of a text message from Bajaj on 30.08.19 stating that my asset has been delivered successfully, which is totally misleading.
3. Following the telephonic conversation with one of your representatives, I was told that my display panel had not been replaced by new one the previous time, but only repaired.

I am totally dissapointed with the kind of after-sales services I am receiving by such a reputed company. I am worried that since my TV is under warranty for only a few more months, how can I be sure that a new display panel is replaced this time and not only procrastinated for a few months? Who shall be held responsible in case the same error occurs after immediate lapse of my warranty?

I saw a line item in my bank statement saying Bajaj EMI card "inactive" fees of 177 Rs. Money was directly debited from my account. How and What is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive? I was not even asked for this payment .. so without me knowing, directly debiting the amount from account is theft

Would appreciate If you could please stop calling or remove my # [protected] from your calling list. I use to receive 5 to 6 automated calls on a daily basis for loan from Bajaj Finserv. I don't have any requirement for loan. So please stop keep calling. This is so irritating to receive unneeded calls on a daily basis. This should not be the way to sale the services.

Dear team,

Please find the attachment and you can understand that i have received a message from "bajaj finserv" team issued for super card however every month of the 1st week i was received a call from end (Pune) but last three day i have facing lots of issue, there are every day 5 to 6 times i received a call from your end ([protected], [protected], [protected], [protected], [protected], +[protected] already thousand times told your executive that "no need to require any credit card" but why i don't know i'm harassing repeatedly???

I know that it was a fake call and the guy who call me???

Now coming to emi card. I'm a loyal and genuine customer in bajaj finserv. I have been using their emi card for over 7–8 years now. Their online portal is always up to date with the payments made and the outstanding loan amount which helps you keep a track of your loans. It also has options to make an online payment (Part payment or full).

The only thing that irritates me is their aggressive sales calls - i receive a minimum 2 calls daily for the flexi loan from different numbers. Despite politely declining the offer, they keep calling me. I have now started to block their number from true caller.

I am going through a horrible experience as well. Such a pathetic situation.

I have not received any notice or something else i have mentally disturbed as well plz take action regarding this issued another will i will complain about social network

Now coming to processing fees and insurance charges - irrespective of which bank or financial institution you approach, these charges are levied on all type of loans. Only certain times, like the closing of financial year processing charges, are some times waived off as a promotional gimmick. Otherwise, it normally ranges between 1% to 4% of your entire loan amount.

Furthermore, to ensure you are not cheated by salespeople (They do this to meet their targets), you should ask the following questions before you submit any documentation for loan processing:

What is the processing fee (Not only % but also the actual amount)?
Is the processing fee paid separately or part of the entire loan amount?
What are the insurance charges for the loan?
What is the mode of repayment, clauses, and charges for a foreclosure?
How much will the entire loan amount come to (Loan amount you need + processing charges + insurance + taxes)?
Is there any minimum wait period before you foreclose the loan (Some banks would require you to wait at least for 1 year before you foreclose)?
Lastly, get all the communication in writing from their official email id.
Recently bajaj finance emi is available on online markets such as amazon and flipkart.

A lot of times people are cheated because of lack of awareness from their side and salespeople take advantage of this. Once a loan is sanctioned and disbursed, there is a little that can be done to reverse the damage.

Thanks for reading. Cheers!!

Regard’s
Sanjoy khatua

[protected]
[protected]

I am getting weekly, bi weekly calls from bajaj finance since last three years even more, i am not interested at all, suggested multiple times not to call me further, however next time i get call from another new number with new name. They have to remove my number from their database, infact they shd refrain from forced marketing. This is frustrating, and questions abt bajaj brand value. Today even 30minutes back got the call from bajaj finance mobile no [protected].

Thankyou, santosh

I have recently purchased a vivo mobile and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-412dtbey965813
The details of the vivo are mentioned below

I want to cancel that insurance which is activated.
The loan number for laptop is:-412dpfex366580
Please resolve the issue as soon as possible

I have purchased a laptop on emi from bajaj finance, my emi 3959rs +148 health insurance. Total 4106 rs
But now received msg from bajaj finance that ur emi is 4725, after that i checked my loan details the digital cpp telebinding (588 rs per emi) activited without my permission.

It's totally fraud, i'm not capable to pay this cpp charges

My loan no is 407dpfew831658...

Hii, mera naam hai pradeep, 31may 2019 maine mera hair treatment k liye 83000 thousand loan liya tha bajaj fiserve se, loan number hai 404lcfer321412, parr clinic walo ne mera health problem dekh k usko cancel karwa diya, bajaj se pura baat chit kar k clinic walo ne usko cancel karwane tak date ho gaya 22/8/19, main iss beach main bajaj ka ek emi bar chuka hun amount tha 10405, ab cancel hone k baad uska main refund puch raha hun,
Bajaj wale mail pe toh 3 to 4 days bol rahe hai, aur wo 4 days hone k phir se main mail kiya jawab ek hi ata hai aur 3 to 4 days, parr mera refund amount de nahi rahe, inke kuch bhi sahi jawab nahi hai plz help me,

I would like to raise a complaint against bajaj finserv for deducting inr 118 against bajajfin_mndtvrfchgs_july19 as the description on 31st august.
Firstly they have charged 700 as processing fees and somewhat 300 for card fees and the sales executive had not informed about this inr 118 that will be deducted every month without any intimation. They also deducted inr 25 for taking my cibil score which i had not asked for.

Secondly, after this incident i have been trying to reach the customer care execs, however their pre-configured automatic responses are way too pathetic and confusing. None of the options had "speak to the executive". Their online link also are auto responses that are operated by computer.

These guys are fraud and i want refund on my amount. Please raise the complaint

Dear bajaj guys,

As i am not happy with the services you are delivering to your customers.

What i found is bajaj finserv has hired goons and ruffians who come to your house and use the coarsest language possible. They shout on top of their voice to let know the entire neighbourhood that this guy is a multi million dollar criminal. Even threaten me with fir legal notices etc. And confisticating my cellphone too which i had bought from the loan.â 

Not a word against the rubbish merchant. These bajaj finserv people just want our money at all cost, they dont care about ethics and law. I am really was not expecting this from bajaj brand. They have thrown all high court guidelines about collection agencies behaviour. I would not recommend anyone using bajaj finserv services. If somebody could file a suit against them, i will happily encourage and join it

Name was displaying on true caller of these goons and visited my residence are as below

Lakshya [protected], [protected] this guy was abusing me and was shouting at my residence at time of visit without informing me.

And another guy who is sitting at sargam electronics outlet at rajouri garden was using abusing language on call via phone call with lakshya.
Also lakshya was sending me legal notice on my 1st emi bounce only proof attached herewith.

Am expecting quick revert and neccessary action to be taken against both of these guys for their # behaviour like million dollar criminal.

Regards
Kamini mishra

Worst service. Irresponsible loan manager bangalore. No customer care number service. No updates from customer care emails. This is my worst experience and regret for choosing bajaj.
I have been following up for past three weeks with loan manger on sanction documents and balance amount till now no updates.
Customer care created request sr19283858 and are keeping quiet.
I'm getting messages to keep fund for emi to be paid on 2/9.
I will not pay emi without the money and sanction letters reaches me.
. I will not refer anyone to bajaj and go ahead and complaint consumer board if i do not get an update today. I need a response and representative to call me.

We purchased 2 appliances from croma noida sec 32 logix mall.

We got approval for 50, 000 and the fridge and ac was of 67000. We had a older card which had balance of 20, 000 so the executive used the balance from the older card too.

I requested the executive to remove the existing bank details from the older account and mention new account details which we were giving for the new card for which we got 50, 000 limit.

The executive did all the process and said your both the loan will be debited from the same account. One emi was for 4600 something and another one for 2200.

At the time of emi date. Only one emi got debited and another one got bounced because the account was not registered by him as per bajaj finserve customer care.

We visited the store he showed us the portal where he have done the registration. Now coustmer care is telling me that you have not submitted the cancel cheque of older account.

I asked them if he would have asked me to do so i would have given him but he said the process is complete and we have also maintained the required balance.

My cibil got effected due to the internal blunder of bajaj and i also payed the bounce charges for the same.

Is this the kind of customer service bajaj is providing?

I have attached the document which clearly indicated the blunder of bajaj finserve. Along with the proff that we have maintained the balance in account also

My name is amitinder singh
In january 2019 months i was receiving calls from bajaj elite card department to subscribe for the lifetime membership.

On 22 january 2019 i made a payment of 4999 rs through my debit card after payment they not respond me by email or calls

Its been 7 months but i did not received any email or any vouchers. When i tried to call the customer care its not been connecting. No response to my emails give my money back otherwise i complaint in consumer court or call me [protected]

I have purchase refrigerate from grate eaten company, at arambagh branch, hooghly. West bengal. My emi was eight @ rs1475 [ 1475 x 8 ] but wrongly bajaj finance co added extra insurance of rs412. Which was already deduced form bank account on 01/08/2019. Who added insurance without any permission or connect. I have no insurance paper. Any body did not call me about my insurance. Repeatedly i do e-mail bajaj finance co but no respond. Please, i request you to cancelled my insurance.
Phone -[protected] /[protected]

Thanking you
Sk abu siddik

Sir,
I AM My Priti Mohan Srivastav
I purchased one VOLTAS AC was financed by your company. An EMI of Rs. 2848/- was to be paid by me for 8 month.
but i got message that my next EMI is 3303/- which more than my actual EMI.
So I am requesting you to cancel that extended warranty and continue that old EMI of Rs.2848.
loan Account number 5M30CDEX334084
AC (purchased date is 01/08/2019)

Thanking you
Priti Mohan Srivastav

Dear customer, mandate for your bajaj finance loan has been rejected by your bank, for successful emi debit from your a/c & to avoid monthly mandate rejection service charges click here https://bit.ly/2ZcMtbG to register the same online under customer id[protected]. Regards, bajaj finserv.

Hello i have applied for health emi loan its was approved successfully and now i am getting this above message what to do
I tried...

Hi

I have closed my bajaj Finance on 18/04/2018 and i have received my no due certificate. Suddenly from last month and this month my account has been detected by Rs:- 295 (For 4-times (1180 Rs)) and this moth( for 2-times (590rs)) could you please help in resolving the issue and get my money back.

Thanks,
Rohith

I haven't bought anything through e
Bajaj finserv from past two years still Bajaj finserv deducted amount of 295 RS from my account as the check bounce charge.

The last loan I have taken from Bajaj finserv was is 2018 and it was paid up in 2018 itself.

Also there was no Late payment of installment in the previous loans.

My contact number [protected]