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Bajaj Finserv Complaints & Reviews

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Updated: Aug 17, 2026

Complaints 6867

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2028

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4839

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Address: Sullia, 574248

My customer a/c id: a6182764. And my registrar mobile no: [protected] i have bought lg refrigerator lg-ref/gl-n292kdsr on emi from bajaj finance on 13-june-19. Now i want to cancel the extended warranty of cpp asset care policy.

My asset care policy number is 5r3clces207268, my emi will start from 02-july -19 so do it fast. Please cancel cpp asset care policy.

[sagarp. [protected]@gmail.com]

Bajaj Finserv customer support has been notified about the posted complaint.

Jul 30, 2019

Updated by Bangalore Office My customer A/c id: A6182764. and my registrar mobile no: [protected] I have bought LG refrigerator LG-REF/GL-N292KDSR on emi from bajaj finance on 13-JUNE-19. Now i want to cancel the extended warranty of cpp asset care policy.

My asset care policy number is 5R3CLCES207268, my emi will start from 02-JULY -19 so do it fast. Please cancel cpp asset care policy.

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CPP Group India Customer Care

Aug 6, 2019

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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Address: 560029

Dear team,

I do not hold any active loan account in bajaj finance as on date. All the previous loan amounts are paid and there are no dues from my end.

On 21st july 2019, there was a deduction of rs. 295 from my savings account stating "failed ecs mandate charges" in sbi bank.

Bank says, its presented by bajaj, and your executive over telephone says they haven't presented the ecs.

Why there is an unnecessary charges put on me? Please rectify the issue asap

Thanks,
Arvind

Bajaj Finserv customer support has been notified about the posted complaint.

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K

kishore9099

from Hyderabad, Telangana

Jul 30, 2019

Hi

I have a loan account in Bajaj Finserv. From my account 295+295 was deducted from even though I have paid my emi on 5th of July. Can you please have the 590 rupees credit back to my account?

My email id is â€”â€” [protected]@gmail.com

S

Shyam Surya

from Chennai, Tamil Nadu

Jul 30, 2019

Hi, never taken any loan in this month and its is reflecting for me.

Total amount:18, 999/-.how come it will reflect without my knowledge. I need a immediate action to be done.

1st EMI date:[protected]

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Address: 641652

Hello sir.. I am taking a loan in bajaj finserv... My problem with bajaj finserv he didn't provide the digital emi card... I am installed bajaj provided finserv wallet and logged with my registered mobile number.. He didn't not showing digital emi card logo on top... Help me plz.. I want take another loan... I tryed more then 50 time log in and log out.. I am going to bajaj finserv customer care office he didn't helped out.. I payed for cash digital emi card... Why you didn't not provide they card
My registered mobile no [protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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S

Sachin Hazari

from Noida, Uttar Pradesh

Jul 30, 2019

417REPEE592301 account no plz send me deteals

A

Anand Gidde

from Pune, Maharashtra

Jul 30, 2019

After all my emi i clearly payed but dt 21/7/2019 bajaj finerve continuesly cut 295 rs from my sbi account
Almost 4500 rs i have lost
My name Anand Suryakant Gidde
My mobile no [protected]

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Address: 607001

I have recently purchased a ac in loan and a cpp tele binding was activated for my account without my authorization.
The cpp telebinding, loan account no is:-
471ctbel246541

My emi date on 02/8/2019 please cancel the cpp tele binding. I want to cancel that insurance which is activated and repay my amount which debit my account
Please resolve the issue as soon as possible

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 01, 2019

Updated by Tamilselvan2392 Please cancel the cpp tele binding tomorrow my EMI date and also refund my last month amount

Aug 02, 2019

Updated by Tamilselvan2392 Please any update or process from your side ?

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R

raksha tejaswi

from Udaipur, Rajasthan

Jul 30, 2019

I cannot find my date of birth
i cannot OPNE MY EMI CARD
please help me and resolve this problem and my date of birth through sms in my phone
please me

thankyou

CPP Group India Customer Care

Aug 6, 2019

Dear Customer,

This communication is with reference to our discussion on 01/08/2019 for your membership AC2571188.
We hope that your query related to CPP has been successfully resolved.

Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team

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Address: 400101

I had taken three consumer loans for two mobile phones and a tv. My loan id no. Being - 405cddeu797113 and 405cddeu801890 for two mobile phones and 4050cdeu802216 for a tv. The bajaj xperia portal and as per the conversation with the executive at croma on the day i took the loan i was told that the loan emi amount for 405cddeu797113 and 405cddeu801890 would be rs. 3999 each and for 4050cdeu802216 would be rs. 4555. However today to my shock and dismay i have been told that my emi for 405cddeu797113 and 405cddeu801890 is rs. 4033 each and for 4050cdeu802216 is rs. 5072.

This increase has not been conveyed to me by any bajaj finserv executive as well. By law this is illegal and the decision of the bank is arbitrary.

I am not able to get in touch with any executive either. I would request for clarification of this data at the earliest.

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: 6 kha 9, Jawahar nagar, Jaipur, Rajasthan, 302004

Hi,

I want to register a complaint to bajaj finserv emi card related issue.

I have purchased 4 items/products from amazon using bajaj finserve emi card, after successful transaction has been done, and my emi generated on the whole amount it 4, 441 rs.

I have received all products and returned 1 product to amazon and received the refund successfully.

But, the bajaj team didn't updated the emi again as they need to deduct the price 897 of the product that i have returned again to amazon. And showing and receiving the message to pay the emi 4, 441.

It should be updated again after deducting the 897 from the original amount.

Please resolve this issue asap.

Bajaj Finserv customer support has been notified about the posted complaint.

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Kiran Chandru

from Delhi, Delhi

Jul 29, 2019

Loan App no:4P9DTBEW361754

Digital fone safe policy has been under process with this loan. I don't want any insurance policy. Kindly requesting you to cancel my policy. Since I'm not affordable to pay my insurance I'm requesting you to cancel my insurance only.

Regards,
Kiran

B

Boobalan Kamaraj

from Mumbai, Maharashtra

Jul 29, 2019

I want to know the details about my Load ID SF94566612. I bought mobile from Mobile showroom last week. So I want to know about EMI Details.

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Bajaj finserv debited 118rs on 26th july from my account in the name of bajajfin_mndtvrfchgs_june19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

Bajaj Finserv customer support has been notified about the posted complaint.

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1

126619

from Mumbai, Maharashtra

Jul 29, 2019

Loan account no 515DPF94748060. foreclosed.rs295 four times deducted fro my salary account.pls revert the money.reason to transfer sbi charge for failed mandate txn bajaj finance ltd.pls revert rs1180.

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Address: 600072

Hi bajaj,

I have purchased a/c extended warranty on 2 month before with amou paying of rs3200. Still now i didnt received warranty card. I think i was cheated. Please take action are refund the amount. I never expected from bajaj team. I have blimdly trusted your words. Please let me know what's issues. Happening here.

Name: nanthakumar. S
Mobile no: [protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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[email protected]

from Pune, Maharashtra

Jul 29, 2019

My name is Madhumita Dutta Singh. I currently donot have any loan with Bajja Finserv. But they have charged 295 twice from my SBI SAVINGS ACCOUNT by Bajaj Finserv stating charge for failed mandate transaction. I request a refund for the same.

S

SumanG1847

from Kolkata, West Bengal

Jul 29, 2019

I am facing the same issue as "Rohit Mantri" Bajaj finserv debited 118rs on 26th June from my account in the name of Bajaj Finserv â€” BAJAJFIN_MNDTVRFCHGS_JUNE19. This is an unnecessary charging which I was not informed. Please register my complaint and help to resolve it asap.

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Bajaj finserv couldn't disburse money 150000/-against the premium of 15000&20000 thousand already paid and receipt also share with you..

This one also send email from this id:-

[protected]@email.com
Payment paid to the also name of "
bajaj fin"
Bajaj fin, a/c num-[protected], ifsc code - ubin0531901, bank name - union bank

I also share transaction details behalf of payment :-

1. Acct xxx369 debited with inr15000.00 on 19-jul-19 and acct xxx397 credited. Info:upi[protected]. Call 18002662 for dispute or sms block 369 to [protected]

2. Acct xxx369 debited with inr20000.00 on 20-jul-19 and acct xxx397 credited. Info:upi[protected]. Call 18002662 for dispute or sms block 369 to [protected]

I am also a customer of bajaj finserv so how to check fraud name behavior of bajaj finserv.

So i requested to bajaj finserv to take my money... Another then i take legal action behalf of bajaj finserv...

Because now current time i mentley disturb after fraud name with bajaj finserv

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Hi bajaj team,

I want escalate the conflict between me and bajaj finserv

I have closed my home loan account 404shl37115991 — kollu sreenivasa babu
I went to the branch to collect the documents on 17th july 2019 but they did not provide original documents as per list of documents.

They have missed the original approved construction plan document
This is mandatory document which is being asked by my current bank

Not sure why you guys are not maintaining the customer's original documents in a safe manner.

This is not fair to baja finserv.

If you are not able to maintain original documents safely, you would have not taken that during the home loan.

This is your responsibility to give all the mandatory original documents to the customer after the home loan closed.

As i have mentioned earlier, the original approved construction plan document is missed.

Make sure i should get this document.

Call me if you have any questions [protected] which is registered mobile number in bajaj finserv.

Thanks
Sreenivas

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Address: Corporate Office: 4th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune â€“ 411014, Karimnagar, Andhra Pradesh, 505001

Future group - due (565gpl[protected] insurance policy i have cancelled at the time (Of personal loan) on 10/11/2018 not yet credited to my bank account
Rs 3102 max bupa insurance rs 844

Telephone no.:[protected]

Fax no.:[protected]

Email: [protected]@bajajfinserv.in
Sample text

Corporate office:

4th floor, bajaj finserv corporate office,
Off pune-ahmednagar road,
Viman nagar, pune – 411014
Sample text

Bajaj finance limited regd. Office:

Mumbai–pune road, akurdi,
Pune–411035, maharashtra, india

Corporate identity number (Cin):

L65910mh1987plc042961

Aug 23, 2019

Complaint marked as Resolved

email id to [email protected] Insurance cancelled associated with my personal loan N NAGARAJU KARIMNAGAR Sat, Aug 10, 11:20 PM (3 days ago) to wecare Sir This is Nelli Nagaraju customerof bajaj finserv my address H No 9-4-211 srinagar colony karimnagar 505001 contact 9949235069.future group insurance i already cancelled at initial stage while applying for personal loan at bajaj finserv(meanwhile bajaj finserv karimnagar branch excutive not informed about insurance Mr.RAJU KARIMNAGAR BAJAJ FINSERV BRANCH ) i got sms regarding insurance deduction "Yes or No" accept I reply with NO ( NOT ACCEPTING INSURANCE).BUT amount deducted no refund received till now..please kindly persue otherwise..i will file case against Bajaj finserv in consumer Forum Product:PLCS GROWTH MARKET Number: Loan Account 565GPL93659953 Annualized Rate of Interest : 18.93% Total Loan Amount : Rs. 90, 000 EMI Amount : Rs. 3, 920 Principal Outstanding : Rs. 0 Total Amount Repaid : Rs. 90, 00 : PLCS GROWTH MARKET Linked Account : VIEW LINKED ACCOUNT Loan Account Number : 565GPL93659953 Annualized Rate of Interest : 18.93% Total Loan Amount : Rs. 90, 000 EMI Amount : Rs. 3, 920 Principal Outstanding Certificate of Insurance Details No COI available for LAN No 565GPL93659953 : Rs. 0 Total Amount Repaid : Rs. 90, 000: bajaj finserv For EMI Network Card-related queries call 020 3957 5152. For all queries other than Durable Finance, call 020 3957 4151.

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I had enrolled mysel[censored]nder :digital cpp telebinding regarding a mobile which i had purchased but according to them they were supposed to send me all the required documents in both soft and hard copies but i have not received anything so for that i want to discontinue the service.
My loan ac no is 6w5dtbek197350
Kindly do the needful at the earliest.

Aug 7, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Aug 6, 2019

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

Regards,
CPP Team

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Address: Sector 16 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have already shared the bank documents with my original signature matching with my pancard and dl copy. Each time my emanadate is not confirmed by bajaj finserv team they over charged me for amount rs. 1800.

I am not sure what this bajaj finserv is doing with my e-mandate document when their executives are not able to match my signature.

I want bajaj finserv to verify my e-mandate by sending their executive to my residence address for my no. 582sce91259400

Bajaj Finserv customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by BhanuPandey What is the update on my case.

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Address: 560083

I am getting a lot of calls from your Bajaj FinServ as a promotional call for personal loan.

I have not signed up for promotional calls and I am not interested for personal loan unless your bank is planning to give me a good amount of money and I don't need to pay you back the money.

Also I have activated Full DND with my operator. Still I am receiving calls from tele markerters who claim that the Personal loan is from your bank.

So please quit disturbing me.
Delete my numbers from your database.
[protected]
[protected]

Your promotional call is not welcome and is directly considered as a harassment.

If I get a message or call regarding personal loan from your Bajaj FinServ I will have my lawyer take a legal action against you.

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: Hyderabad, Telangana, 50009.

As i have taken epl loan from bajaj finserv, due some personal reasons i haven't paid emi, so recovery agents are calling continuously in a more than 10 times in a day, yesterday i got a call recieved and asking for 2days time for clearing dues, in call 2 or 3 people were there, they are not listening to me and shouting on me, using very abusive language for spot payment.. They saying its my own company and it's my money, still i have requested that i will pay by tomorrow, but didn't listen and ready to come my home till payment done.. If it is still continues anything can happen as we are middle class people also the recovery agents are threatening very badly with using abusive language and continuous calls.

Bajaj Finserv customer support has been notified about the posted complaint.

Jul 26, 2019

Updated by Suresh Domala bajaj finserv recovery agents harrasing me for pending due amount

Jul 26, 2019

Updated by Suresh Domala While trying to customer Care number.. It is not allowing to talk with executives.. Asking to enter for details again and again and disconnecting the call. Dropped a mail to Custmare care for the same, they have closed the ticket without contacting me with reason for avoiding calls, please clear the pending dues. I have never expected for this kind of reply.

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Address: Sohana, Mohali, Punjab, 140308

I have recently purchased a mobile phone and a cpp tele binding was activated for my account without my authorization.
The cpp tele binding loan no is:424dtbev727879

I want to cancel that insurance which is activated.
The loan number for mobile is: 424dpfeu599407
Please reslove the issue as soon as possible.
My cousomer portal is:[protected]

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Dear sir
Despite of written communication and assurance from bajaj regarding amazon voucher of 10000 will be provided to me in lieu of my processing fees of 12k charged from me against my loan number 401spfer472911, i am continuously writing and no one is responding to me from more than month to there customer care

I have all the email and written confirmation from bajaj but till date the query is not resolved

I have escalated the issue to there customer care head also but of no use

Kindly help
Regards
Rohit

I

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 17, 2020

Updated by Rohitmishra1982 Resolved

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My card no. Xxxxxxxxxxxx6759.

My latest loan account number 404ecf96779143.

I have paid all emis correctly, last emi date was on[protected].

But on 21st jul 2019, i have been charged rs 295 twice as a failed mandate txn, in spite of no failed transactions. Please see the below image for your reference.

I had the amount in the bank already and there is no way for the failed transaction because of lack of fund

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Address: Dakshina Kannada, Karnataka, 575004

I had applied for bajaj finserv elite membership emi card on 8 april 2019 by paying rs. 4999/- and i have been told that i will receive the within 10 days with shoping vouchers worth rs. 25000/- and i can use that anywhere like a credit card and the amount will be converted to emi automatically. However till now i didn't receive any card or voucher. Their customer service number is not reachable and they don't even reply for my email. My sincere request to solve this issue as soon as possible.

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Address: Hyderabad, Andhra Pradesh, 500089

Greetings of the day.
I have purchased lg tv from bajaj emi store on 18th april 2019. During the purchasing time, i have applied the code "apr2000" for rs 2000 cash back (As mentioned in the website).in the website it also was mentioned that, this amount will be credited to my bank account after payment of first emi (7th point in the 4th screen shots).

Now i have already paid 2 emi's and my cash back is still not deposited. Requesting you kindly help me and raise complaint against this.

Tried contacting bajaj emi store via phone and email, there is no response about this.

Please find the below details: (Also attached the screen shots taken from the website during the purchase)

Customer id:42358083
Loan a/c: 400mpceh294992
Order id: [protected]
Purchase date: 18-apr-2019
Seller: rohit electronics and home appliances#hyderabad# bpes cd #[protected]
Purchase amount: rs 43794
Emi: rs 4866

Do let me know in case if you need more details on this.

Bajaj Finserv customer support has been notified about the posted complaint.

Jul 25, 2019

Updated by AnanthaMarella Adding another image

Jul 26, 2019

Updated by AnanthaMarella Another image uploaded

Sep 16, 2019

Updated by AnanthaMarella I still did not received any communication from Bajaj FinServ customer support. Kindly help on this. thanks, Anantha

Sep 16, 2019

Updated by AnanthaMarella Though i have sent multiple emails, there is no response from Bajaj FinServ. Kindly help me on this. Thanks, Anantha

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