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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 131

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Y
yuvaraj narasimman
from Hyderabad, Telangana
May 29, 2019
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I have opted an flexi loan from bajaj fiance for the amount of 3, 66, 000 rs only.in that i have utilized amount is 2, 80, 500 rs upto 21st may that has been calculated correctly until for mar'19 where as in apr and may month its showing as 3, 65, 500 rs. Note: i have not utilized amount of 85, 500 rs but emi has been calculated including this for the month of apr and may'19

Note: by 21st may'19 only i have withdrawn amount of 85500 rs.
Post withdraw the utilized amount is showing as 4, 51, 000 rs. Where as my total loan amount itself 3, 66, 000 only

Now i am getting 88226 rs as an next emi.

I am keep on following up with bajaj we care and customer head team but there is no resolution provide till now.
Bajaj Finserv customer support has been notified about the posted complaint.
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    SachinSuresh3
    from Mumbai, Maharashtra
    May 29, 2019
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    Address: Malappuram, Kerala, 679324

    My customer id: a6520546. I have bought samsung a30 mobile on emi from bajaj finance on 30/04/2019. Now i want to cancel the cpp asset care policy.

    My asset care policy number is 4h0dtbek887279, my emi will start from 02-june-19 so do it fast. Please cancel cpp asset care policy.

    Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as
    [sachinsuresh. [protected]@gmail.com]
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear Customer,

    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

    Regards,
    CPP Team
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      S
      Swarup Sengupta
      from Bengaluru, Karnataka
      May 29, 2019
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      I was contacted and offered the flexi loan by bajaj on 25th may. The sale executive contacted me, and explained me the plan. While he did explained all the charges, he also committed that, these charges will be added to the loan account, but i will not be charged any interest for these. And i can pay them anytime i want. But to my surprise when my loan account was opened loan account number - 401spfen851781, i found that all the charges that was promised to be interest fee, are being charged an interest. Not only this, i was never told that all of the loan money will be disbursed to be, and i will have to bear the interest for a day, even if i never needed or requested the amount. And although i have returned the amount on the same day before their cut off time, i am still being charged for the loan amount. I have never felt this cheated in my life. I dont want any relation with this company, and would like to close this account.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        S
        Shaik Junaid
        from Hyderabad, Telangana
        May 28, 2019
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        Address: 500009

        Sir recently i had purchased refrigrator on my wifes EMI card from bajan finserv. Now my wife was misleaded over the phone and addtional emi for extended warranty has been added without our permission. We dont want this extended warranty from bajaj finserv.
        I kindly request you to do the needful

        Here is my loan account details
        Loan account no: 400CTBEH272269
        Bajaj Finserv customer support has been notified about the posted complaint.
        Dear Customer,

        We have tried to contact you on the contact numbers registered with us for your membership AC2436537, however, we have not been able to connect with you.

        Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

        Assuring you of our best services at all times.

        Regards,
        CPP Team
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          M
          mohitmagisto
          from Mumbai, Maharashtra
          May 28, 2019
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          Address: 6 c -415 vrindavan Yojna Telibag Lucknow, Lucknow, Uttar Pradesh, 226002

          Dear sir,
          I was using bajaj digital emi card and i have fund problem last three months i am not able to pay my emi time to time and i have some arrange payment and closed 2 loans full amount. So that time my bajaj digital card was blocked.. So this is my humble request you to please unblock my bajaj digital card and i promise you in future no one bounced on my loan account..

          Regards,
          Mohit saxena
          [protected]
          Lucknow up
          Bajaj Finserv customer support has been notified about the posted complaint.
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            C
            Chetan Kalaburgi
            from Ponnani, Kerala
            May 27, 2019
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            Address: Pune, Maharashtra

            Hello Bajaj Finserv Team,

            I wanted a personal loan of amount 2 lakh only and i was about to take a loan from Axis or ICICI but at that time i got a call from Bajaj Finserv. The interest rate was almost same and they told its OD account. I need to pay only the interest for the used amount.
            I submitted all the documents and before approval the person told me that i am eligible to take a OD loan up to 9 lakh and he asked me to do the part payment of 7 lakhs as soon as the loan approves and i will be charged for interest only for 2 lakhs.
            OD LOAN ACCOUNT NO 402SPF84254283.

            I said, ok fine. But the catch was that they added a HDFC Life Insurance for 9 lakh rupees and the insurance premium of 53000 Rs added to loan amount of 9 lakh rupees so my total loan amount became 953000 Rs :(.

            I should have taken loan from ICICI or Axis with 12% interest for 1 or 2 years then i would only paid around 12000 to 24000 Rs as interest for 2 years. But here i unnecessarily charged 53000 Rs as insurance. They may get commission for giving Insurance from HDFC Life hence they cheat like this.

            Never ever take Personal loan from BAJAJ FINSERV.

            Now BAJAJ finserv people told me that Insurance was optional and asked me to surrender it. Now if i surrender i will get 30000 Rs return out of 53000 Rs (23000 Rs Loss ) but HDFC LIFE insurance people are not at all replying and Bajaj Finserv people are also not helping.

            Be Aware!!! of Bajaj Finserv Personal Loan

            Regards,
            Unhappy Bajaj Finserv Customer
            Bajaj Finserv customer support has been notified about the posted complaint.
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              K
              kongara krishna
              from Mirialguda, Telangana
              May 26, 2019
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              Address: Medipallt, Hyderabad, Andhra Pradesh, 500039

              Dear Sir,
              These bajaj people are making public fools they showing a pre-approved RBL credit card in my customer portal when I applied they saying please contact rbl bank when I was contacted them they are saying I don't have any offer..when there is no offer why these bajaj finserv is showing pre approved credit card rbl to fool me? I have send so many emails
              +2 photos
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                Sharad Awasthi1967
                May 26, 2019
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                Address: c 38 sector k aliganj lucknow, Lucknow, Uttar Pradesh, 226024

                Dear sir/madam
                I have purchased a samsung washing machine from value plus near sangam hotel aliganj lucknow, in last month dated 22.04.2019.
                I think my emi due against your finance which still not deduct from my sbi bank account.
                So if you not deduct this is your fault no charges i will pay if delay from your side and if my cibil score effected than this is your responsibility.
                Sharad awasthi
                [protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
                Please delete my contact mobile number [protected] from your list. I no longer need personal loan/ overdraft.
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                  Prayan Sarkar
                  from Kolkata, West Bengal
                  May 25, 2019
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                  Address: 48/2 SANTIRAM RASTA, BALLY, HOWRAH-711201, Howrah, West Bengal, 711201

                  I have recently purchased a hitachi air conditioner and a cpp tele binding loan was activated for my account without my authorization on 16/05/2019.
                  The cpp telebinding, loan account no is:- 410ctbek016627 and no emis have been deducted so far.

                  I want to cancel the insurance which have been activated.

                  Please resolve the issue as soon as possible.
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    K
                    kanchan jwala kundan
                    from Raipur, Chhattisgarh
                    May 25, 2019
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                    Address: indraprasth raipura, Raipur, Chhattisgarh, 492013

                    My name is kanchan kumar jwala.
                    Since 5-6 months i was receiving calls from bajaj elite card department to subscribe for the lifetime membership.

                    On 29rd aprail 2019 munday i made a payment of 4999 rs towards elite card and your team member sourabh promised me that once i am done with the payment i will receive an email with all the benefits of elite card including 30000rs vouchers and 30% increased in the limit of my existing emi card.

                    Its been 27 days but i did not received any email or any vouchers. When i tried to call the customer care its not been connecting.
                    I want the gift vouchers of 30000 rs as promised by your team member stupid ediot sourabh and also a call back from elite card department.

                    Hope atleast now i would get the resolution to the issues you ppl were creating since 2 weeks.
                    My preferred contact number is.
                    +2 photos
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      M
                      Mitesh Darji
                      from Ahmedabad, Gujarat
                      May 25, 2019
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                      Address: B-90, Gamotsheri, near ambaji temple, Narodagam, 382330

                      I want to deactivate my bajaj finserv card because they take 117/- rs. As a annual fees without any permission.
                      But at time of purchase they said that card is completely free without any annual charge.
                      So it's my request to bajaj finserv to deactivate my card and refund my 117/- rs back.
                      This is not fare first they say something and then they apply such kind of hidden charges without any information.
                      Please solve this problem as early as possible.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        K
                        Kundan Bhakuni
                        from Ahmedabad, Gujarat
                        May 25, 2019
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                        Address: 380053

                        I am receiving soo many spam calls periodically from bajaj finance.

                        I blocked the number but they call me again with new numbers. I dnd my number but to no avail. I eve request them to delete my number but no one listens.

                        They are harassing me for over a year now.

                        Request you to kindly assist me getting my number deleted from their database.

                        My number is [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Sreenivas Ramaligam
                          May 25, 2019
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                          Address: 629001

                          Today i got a meaasage from bajaj finserv that
                          Dear customer, your emi card annual inactive fees of rs.117 is due on 15th june 29 available loan limit on card is rs. Above 46332 use your bajaj finserv emi card & get waiver on your annual inactive fee. Know more http://bit.ly/2oygHoC

                          At the time of applying for this card, it was said that only one time fees is going to be deducted at first and so it was deducted. No problem for me there. Made a purchase of goods that time too.
                          But what is this now, annual inactive charges. I wouldnt have applied for this card if i knew at first. You are just cheating customers with this meaningless fee. But this annual inactive charges not acceptable. Many people are complaning about this too.

                          I'll deactivate by card as soon as my emi is over. Provide the steps to deactivate the card.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            M
                            mohammed rafi.a
                            May 25, 2019
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                            Address: BAJAJ FINANCE LIMITED,4TH FLOOR,SURVEY#208/1-B,VIMAN NAGAR,PUNE-411014,INDIA, Kollam, Kerala, 691589

                            I purchased 4 appliances (Tv, fridge, washing machine, a/c) in may 2018 using my fathers bank account, i paid 4 emi in advance for each item so remaining 8 emi. I completed all emi's in december 2018.

                            Bajaj loan account#4440cd[protected] amount 33500
                            Bajaj loan account#4440cd[protected] amount 26300
                            Bajaj loan account#4440cd[protected] amount 31500
                            Bajaj loan account#4440cd[protected] amount 14900

                            Bajaj finserv deducted 295 rs (10 times) and 450 rs (1 time) from my dad account (Sbi). These deductions made after i completed my all emi..

                            I contacted sbi, manager said to contact bajaj finserv

                            So i went to bajaj for get this money and they said money is deducting because i didnot close the loan for closing loan bajaj again need money. So i paid and close 450rs...

                            But after that they again took money so i check noc from bajaj and i shocked... They gave noc only for 1 appliance that i purchase... I totally fedup with bajaj finserv
                            Kindly help...

                            Bajaj finserv customer id = 64131331
                            Customer name = abdul raheem
                            Address=villayil veedu, umayanalloor, kollam pincode 691589
                            +7 photos
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Gurwinder Singh Sidhu
                              from Mumbai, Maharashtra
                              May 25, 2019
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                              Address: V.p.o bhatoya, Gurdaspur, Punjab, 143521

                              Without my concern company has started cpp asset care policy on my no. And one year membership.. I dont want any kind of insurance.
                              Loan ac no. Is c070cd[protected]
                              Emi will start from june.. Do plz cancel it i dont want any insurance
                              My membership no. Ac2490777.
                              Kindely cancel this membership. I dont want any kind of insurance. I am trying to contact the customer care but i unable.. Hope u will understand.
                              +2 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dear Customer,

                              This communication is with reference to our discussion on 29/05/2019 for your membership AC2490777. We hope that your query related to CPP has been successfully resolved.

                              Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                              Assuring you of our best services at all times.

                              Regards,
                              CPP Team
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                                Rahul Kamble
                                from Mumbai, Maharashtra
                                May 25, 2019
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                                Address: Latur, Maharashtra, 413512

                                I am the consumer of the bajaj finserv. Taken the personal loan amount. Promptly paid to the all emi, s, at the interval of the said loan period due to some of my financial problem i couldn't paid emi time to time but i paid those late emi's however at the end of the those particulars month end with penalty charges. I paid all the penalty charges so you dont have any right to harass me by any manner and by any way. But on today dated 25/5/2019 one of your cheap lady person (Introduce her self as a legal department head of your bajaj finserv) called me by mobile no. [protected] and informed me that i have so and so amount is pending against the said loan as penalty charges so i gently reply her that ok no issue i am ready to pay but suddenly she started to use vulger words for me and trying to harass me. How cheap this is? Is this the way you used to talk with consumers? Even i am the debtor but you dont have any rights to damage anyone dignity and prestige when he is ready to pay whatever amount is pending against himself. You are now trying to do the illegal activities and criminal acts which is very cheap in nature and inappropriate. Your unit is very low standard and low profile unit. I am going to take a legal action against you. Please be ready to face the legal action initiate by me. Its my blunder mistake to connect you as you are the very cheap and low business unit among the all financial service in the entire country. You kept the consumers cheques and taking the misuse of it and started to blackmail us. Who gave you authority to damage anyone dignity and prestige? Specially when he is not defaulter of anything. Now be ready to face the legal action.

                                Not so much happy to thanking you!
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  sonu vaitheeswaran
                                  from Mumbai, Maharashtra
                                  May 23, 2019
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                                  Address: Salem, Tamil Nadu

                                  Bajaj finance tpcf has debited an amount of rs.117 (One hundred seventeen rupees) form my bank account without any proper intimation, i don't have any matter to deal with bajaj finance where as i don't have any loans pending with bajaj. Kindly revert back for my complaint raised asap and send back the money which was debited form my account.

                                  I expect a good response form your end.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Bajaj finanace company is fraud company denied for cash back is promised earlier

                                  i also received msg for same but company not giving and acking for written proof

                                  i never seen company like this

                                  bajaj finance debited money from my account - Comment #3441683 - Image #0
                                  bajaj finance debited money from my account - Comment #3441683 - Image #1
                                  I got message from bajafinserv regarding excess emi amount refund on 16/05/2019.till now my amount not credited in my account.LAN ID:409MPDEF747806, REFUND TRANSACTION ID:CMS[protected], my mobile number is [protected].four days over my amount not refunded.amount RS:2123/-.
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                                    rohit2019
                                    from Mumbai, Maharashtra
                                    May 22, 2019
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                                    Address: 110095

                                    Hello sir
                                    I was using bajaj gold emi card and now i have fund problem i a not able to pay my full amount now. So i need some time for payment beause i want to settle my bajaj gold emi card but i will be able to pay within 6 months time. I request you to please dont call me. And today i have got a call and he/she talk to me very rudely no is payal ([protected]) / krishna gupta ([protected]) and he pressures me to pay the amount. And before this two call i got 20 call approximately in 15 days from your kaushambi branch. Is this a way how to talk with a customer so please take care of it.. And i request you to please dont call me.
                                    Regarding this i've sent mail to grievances with call recording.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      kevin durant
                                      from Gidam, Chhattisgarh
                                      May 21, 2019
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                                      Resolved

                                      Address: 641602

                                      I have ordered mobile phone in bajaj finserv emi store on 16/05/2019.The mobile phone price is 12499 with prpcessing fees extra 300 and I have choosen 6 month due plan of 2084 per month.But in delivery time the dealer told me that actual price is 13500 and processing fees of 760.So I told him to cancel the order.But he told sir, cancellation is from your side only, So please cancel.but in bajaj emi store app there is no cancel option available. Only order tracking option available.so I called bajaj finserv customer care, they told me that you have to send acknowledgement of cancellation receipt from dealer.so I visited dealer and asked for acknowledgement.but they told that type process and acknowledgement not available with us.Now Im facing issues with order cancellation.Also there is very poor response from customer care and even they didn't know how to give respect with customer and how to speak.finally Im asking to please cancel my order in bajaj finserv emi store.
                                      +2 photos
                                      Sep 22, 2020
                                      Complaint marked as Resolved 
                                      Order cancelled by the company and almost it takes 1 month to cancel the order in bajaj store.very bad experience from bajaj finserv.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      May 21, 2019
                                      Updated by kevin durant
                                      My bajaj finserv emi store order Id is [protected].I want to cancel this order
                                      May 24, 2019
                                      Updated by kevin durant
                                      Still now order not cancelled from bajaj finserv store.
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                                        Puneet Mantri
                                        from Hyderabad, Telangana
                                        May 21, 2019
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                                        I have made a payment of Rs. 10000 on 3 Dec 2019 through UPI option in bajaj finance mobile app.
                                        But I don't see that credit even today in the statement provided by Bajaj finance.
                                        I have totally lost 20000 Rs paying through google pay.
                                        I have sent many emails but they say it will be resolved.

                                        Google Pay team has confirmed the payment but bajaj denies the receipt.
                                        +2 photos
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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