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Bajaj Finserv Complaints & Reviews

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Updated: Aug 17, 2026

Complaints 6867

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4839

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Address: Sri Ganganagar, Rajasthan, 335805

Want to deactivate my bajaj finserv emi card ([protected]).
My account ID: 502GTLN[protected]
I have no pending emi to pay

Dear Customer, your EMI Card Annual inactive fees of Rs.117 is due on 15th Sept'19. Available loan limit on card is Rs. 1, 75, 000 Use your Bajaj Finserv EMI Card & get waiver on your annual inactive fee. Know more https://bit.ly/2s3tDV2
I was promised that this card is free.

But now they are charging annual inactive fee of rs. 117/-.
I do not want to pay any annual inactive fee. Please deactivate the card immediately.

My email address is : [protected]@yahoo.co.in
Ph- [protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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A

Anil252725

from Mumbai, Maharashtra

Jun 25, 2019

Just now I booked Samsung A20 mobile I want to cancel the order my order no is [protected]

B

Biswajitbanerjee

from Mumbai, Maharashtra

Jun 25, 2019

Please cancel my EMICARD. No. [protected].INeed not any service of this emi card.

T

Trimurthulu Naidu's Janasena

from Hyderabad, Telangana

Jun 26, 2019

OTP Cannot be generated, because of submit a NACH FORM, Please help me

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Address: Mumbai City, Maharashtra, 700017

My kotak current account is being debited by 117 rupees each month. why is this happening??? i havent used the card in ages and each month for no reason this fraud company is auto debiting 117rs .. Please refund the entire amount debited so far and have some shame .bloody bajaj finserv ###!.

Contact me on rahull.[protected]@gmail.com at your earliest.

Bajaj Finserv customer support has been notified about the posted complaint.

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R

Rajesh H G

from Mumbai, Maharashtra

Jun 25, 2019

I am Rajesh h g.long back I purchased LED tv through bajaj fin service and I completed all loan amount by Emi but annual Emi card deactivated fine are deducted through my account directly I am not using this card. Please stop this activity I several time informed.
ACOUNT mobile no [protected]

S

sanofar.b

from Thiruvananthapuram, Kerala

Jun 26, 2019

My name is Sanofar.B My emi card no is [protected]. Plse unblock my card. Because of block i could not buy any accessories with emi. Plse unblock my card as soon as possible. This emi card is useful for me but it seems very difficult to me. Without card blocked
. Pls sir unblock im
Y bank emi card.

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Address: vijayawada, Krishna, Andhra Pradesh, 520010

Product(lenovo laptop) purchased on 28/1/2019 from Shweta Computer park in Vijayawada(invoive no. [removed]).
We have purchased laptop through bajaj finance on emi. As per the requirement we made some down payment and emi started. In starting only the product amount emi was deducted from our bank account. After few months extra amount started to deduct. When we reached them, they said that it is for insurance of product. But we didn't opt for any insurance because we already have company warranty of laptop. They said that they will look into this and cancel our insurance. But after few days they sent message that it cannot be cancelled since one month period was over. As the amount started to deduct few months after purchase we approached them by seeing that else if we had known earlier we would have approached them immediately after purchase. We approached their office many times and contacted their customer service many times. Every time they say that they will cancel our insurance and refund us but they never did.
Desirable resoultion: Please refund the amount deducted in the name of digital cpp telebinding and cancel the insurance.
Details:
Our registered mobile number with bajaj: [protected]
Loan Account Number: 409DTBEA248132
Aleardy Rs.3525 was deducted and remaining Rs.1174 will be deducted on 2/7/19.

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 21, 2019

Updated by sri6368 Customer ID: 7953410

Aug 01, 2020

Updated by sri6368 This complaint is not resolved and they looted our money in the name of insurance for which we didn't opt

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CPP Group India Customer Care

Jul 1, 2019

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM2515805, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team

sri6368's [Complaint's author] reply, Jul 2, 2019

We have been calling since long time sir. I have dialled nearly 50 times till now on today. But both numbers are busy throughout the day. Can you please arrange a call by informing me timeslot?
I have earlier received a mail mentioning the same story of one month time period again. Today the rest of amount also deducted from my account. Please refund this soon.

S

sri6368

from Bengaluru, Karnataka

Jul 2, 2019

We have tried to reach your customer care number but throughout the day both the numbers are busy.

CPP Group India Customer Care

Jul 9, 2019

Dear Customer,

We have tried to contact you on the contact numbers registered with us for your membership IM2515805, however, we have not been able to connect with you.

Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

Assuring you of our best services at all times.

Regards,
CPP Team

S

sri6368

from Bengaluru, Karnataka

Jul 17, 2019

We have tried to contact your helpline but it was continually on engage when we call from registered number. After calling from other Mobile number they finally gave new helpline number and we reached your customer care employee. He was continuously arguing that insurance can be cancelled only within 30 days. How can we know that insurance amount will be debited at that time because Bajaj started to debit amount for insurance only after 2 months of purchasing i.e after 60 days. Do we get dream within 30 days that you are going to deduct amount after 2 months of purchasing a product in the name of insurance and it won't be cancelled as time period of 30 days within product purchase date is finished. Is this new way to cheat people? Now your customer care people are telling that insurance cannot be cancelled as we reached you late or as insurance amount was already deducted completely. Right from the first day on which insurance amount was deducted, we have been calling customer care and also went to Bajaj office many times. Every time your employees tell that issue will be resolved within 10 days and amount will be refunded. But it never happened. Today your employee is even telling that we reached bajaj customer care on June end and it was late. But you can track our complaints which are given from March onwards.
Here you people always tell that you were unable to reach us and ask us to contact your customer care. We didn't get call from you and moreover when we contact, this is what happening.
Please resolve this issue soon and refund our hard-earned money.

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Address: 290 new plots jammu, 180005

I am abhinav bhagotra from jammu having registered mobile no. [protected]. i was called for upgrading my present emi card to elite emi card by paying rs. 4999. i paid the amount and i god my digital emi card on the app but with same limit and no gift vouchers as promised. now i ma trying to call them on toll free no. and they say that the elite emi card department is different and the toll free nos. they give are not working. u r therefore requested to kindly increase my limit from existing 145000 to 300000 and give my vouchers or reimburse my payment of rs 4999.00

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: Manewada, Nagpur, Nagpur, Maharashtra, 440027

Dear Sir!

This is very serious issue. Even after paying the bajaj EMI properly and already had the discussion with grievance redressal team the bajaj finance people are still calling for the payment to which the waiver is already made. Many times i have updated the recovery department but in a very pathetic way the executive talks and disconnects the calls.

During call disconnecting they use some slang and humiliating words which actually provoke the other person to get angry and behave ridiculous.

Kindly look into the matter for the following loans and waiver details attached

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Address: M.G Road, Dahanukar wadi, Mumbai City, Maharashtra, 400067

I have been charged of Rs. 450/- every time I miss my EMI payment, my due date is 2nd of every month & past two month I have been paying the same timely still on June 11th, I was charged Rs.350/-
Later on June 12th charged Rs.885/-
on 14th June again of Rs. 413/- & again on 20th June 354/- twice (Total Rs. 708).

The total amount deducted is of RS. 2356/-

I tired reaching customer care number several times but couldn't get thru it feels like we are just been used, as our bank accounts details are in your possession & the money in the bank can be deducted in easily without any prior consent, this is severe misuse, I have never been called or informed about any of this charges, at the time of purchase none of this information is been shared, that such charges will be applicable, & the consumer's trust to share the bank account detail is been misused. I have not checked my previous months statements I may have been falsely charged all the time.

This needs to be addressed properly

I want my refund of Rs. 2356 & initiate this process asap.

Account number : 4050CD79409624

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 24, 2019

Updated by Ash Shine What is Bajaj Finserv customer support doing ? Not even a single reply .. is this joke ??

Jun 25, 2019

Updated by Ash Shine Is this consumer complaint forum going to take any action against the complaint I have registered or what ? As there is no revert from Bajaj Finserv yet.. It been 5 days now, I have been falsely charges & it needs to get addressed properly.

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Address: Pune, Maharashtra, 411041

Name- Samrat Mahadik
Experia user id is : 19541991

Since I did not have any EMI due from my side. Also, I did not requested for any EMI card, moreover Rs 117/- were deducted from my account without any intimation with reason of deactivation of card. Try to contact customer care executive but there is no option in IVR to talk to anyone in person, however i have raised request to deactivate my EMI card on 20/06/2019.Please deactivate my EMI card.

This is unauthorized deduction. Please refund my money to my bank account.

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: Sri Ganganagar, Rajasthan, 335805

Want to deactivate my bajaj finserv emi card ([protected]).
I am Azeez Ahmed
I have no pending emi to pay

Dear Customer, your EMI Card Annual inactive fees of Rs.117 is due on 15th Sept'19. Available loan limit on card is Rs. 1, 75, 000 Use your Bajaj Finserv EMI Card & get waiver on your annual inactive fee. Know more https://bit.ly/2s3tDV2
I was promised that this card is free.

But now they are charging annual inactive fee of rs. 117/-.
I do not want to pay any annual inactive fee. Please deactivate the card immediately.

My email address is : [protected]@yahoo.co.in
Phone- [protected]

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: KALATHIL HOUSE KANNADI, Palakkad, Kerala, 678701

I availed a loan taken for the purchase of two Refrigerators through Bajaj Finserv vide loan Account No.1) 5U10CD71333975, 2) 5U10CD7133614
on 13/04/2018 at DAS AGENCIES PALAKKAD KERALA . I have completed all the dues to the company on 05/12/2018 and no EMIs are pending against me to this issue. But I regret to inform you that while I purchasing the above products the agent never issue any such cards and I am not purchasing any thing else using through this card.Now I got message from Bajaj Finserve on my mobile that you will charge Rs.117 as against EMI Card inactive FEES and this may be waived and the issue may be resolved at the earliest.
So I do not need this card or any service in future.Hence I request that please do the needful in this regard.
With Regards
HARIDAS K

Jun 19, 2019

Complaint marked as Resolved

I availed a loan taken for the purchase of two Refrigerators through Bajaj Finserv vide loan Account No.1) 5U10CD71333975, 2) 5U10CD7133614 on 13/04/2018 at DAS AGENCIES PALAKKAD KERALA . I have completed all the dues to the company on 05/12/2018 and no EMIs are pending against me to this issue. But I regret to inform you that while I purchasing the above products the agent never issue any such cards and I am not purchasing any thing else using through this card.Now I got message from Bajaj Finserve on my mobile that you will charge Rs.117 as against EMI Card inactive FEES and this may be waived and the issue may be resolved at the earliest. So I do not need this card or any service in future.Hence I request that please do the needful in this regard. With Regards HARIDAS K

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 19, 2019

Updated by kalathilhari The above complaint may be resolved immediately.

With Regards
HARIDAS K

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Address: R S Palaya, 560033

Money sent through my wallet and got dedicated and merchant did not received the money.

This is my 5th time complaint sent. still it is not credited to the account.

I need a my money back which is 2500 and here is transaction ID

Money Transferred to [protected]
Order ID [protected]b5b122cb31f
Money sent on Sat-15th of Jun-2019 at 4:59PM
Total amount :2500
My Name Ravi Kumar

Jun 20, 2019

Complaint marked as Resolved

The query is solved by one of the senior agent had called me and solved the problem and money is credited to the recipient account. My apologies for the post @Carina in @MombiKwik she helped to solve the problem and i am happy to be with @MombiKwik

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 19, 2019

Updated by Felix A Money sent through my wallet and got dedicated and merchant did not received the money.

This is my 5th time complaint sent. still it is not credited to the account.

I need a my money back which is 2500 and here is transaction ID

Money Transferred to [protected]
Order ID [protected]b5b122cb31f
Money sent on Sat-15th of Jun-2019 at 4:59PM
Total amount :2500
My Name Ravi Kumar

#BajajFinserv
#MombiKwik

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P

Praveen Smart

from Hyderabad, Telangana

Jun 21, 2019

I have paid my Bajaj EMI through G Pay, Payment has been done but didn't received confirmation message and Didn't got Receipt also

G

Ganesh Javade

from Bengaluru, Karnataka

Jun 21, 2019

MY REGISTERED NUMBER [protected] I HAVE ALOST MY SIM PLESE SIR SO PLESE UPDATE MY NEW NUMBER [protected]MY NAME IS JAVADE GANESH

Email id : [protected]@gmail.com

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Dear Customer, your EMI Card Annual inactive fees of Rs.117 is due on 15th Aug'19 . Available loan limit on card is Rs. 60, 000. Use your Bajaj Finserv EMI Card & get waiver on your annual inactive fee. Download Bajaj Finserv Wallet https://bit.ly/2MwF4Sw. Got this msg today.

While at the time of process to issuance the card said for one time charge which is already taken and no hidden charges was there as per relationship manager of Bajaj Finserv.

So, this type of massage creating unwanted pressure on customer.

Requested to please resolve or if this type of any consent given by me pls keep me documented on mail and also share manded of deduction from account.

This is the very cheapest way of fraudlance to deduct amount from customer a/c.

Bajaj Finserv customer support has been notified about the posted complaint.

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R

rajesh2792

from Kolkata, West Bengal

Jun 21, 2019

My register mobile no is-[protected] my card no is [protected] i m not buy any things but my card is blocked please unlock my card i want to buy now.

C

chinna raja A

from Ariyalur, Tamil Nadu

Jun 21, 2019

Tele calling for ask only yes or no question only.mobile insurance i have not activate in my known language. Directly debited my bank amount more than EMI amount, always customer care not support direct and phone call.

D

Dinesh0998

from Chennai, Tamil Nadu

Jun 21, 2019

My customer id:85089064 Bajaj finserv debited 118rs on 14th june from my account in the name of bajajfin_mndtvrfchgs_Apirl. With out any intimation they have debited.worst customer service

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Address: Ernakulam, Kerala, 682026u

You have not issued me an emi card nor I have received it. So I dont have an emi card. I have mot received such a card. Then how can you take an inactive fee from me for an inexisting card. You had provided me with a RBL credit card which is in use. Do clarify about such a card in my name and inform me about it in detail. Please do reply by sending a message to this email. Awaiting your favourable response at the earliest for this mail.
Yours faithfully

Bajaj Finserv customer support has been notified about the posted complaint.

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I

[email protected]

from Hosur, Tamil Nadu

Jun 21, 2019

I am unable to use my EMI card in any online purchases.

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Address: ICAR- CIFRI, 211002

I have purchased electronic item such as ac and washing machine on bajaj fin serv emi based and i have paid all due on time and now i have not any amount due. Recently you deducted 117 rupee from my account without prior information. If i have paid every penny dues then why you deducted. this is unfair practice. Now i have not used emi card. i had paid extra money to increase warranty of my ac but till now i have not received any document to show ac company. Your company is based of lie. i dont want to continue your service. i request you to kindly deactivate my emi card and return my 117 rupee.

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I am using Bajaj finserv card from last six month.. I have taken 3 loan from card.. and on continuesly basis I paid all the EMI regularly on time..today I got msg from Bjaja inserv that your card is temporary block due to in line with credit policy.. now what is the issue at this time.. if I am using your card continuously and paying all the EMI on time... Please get in touch with me..please unblock my card soon

Bhupendra Singh Solanki
[protected]

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Address: Kolkata, West Bengal, 700061

Hi
It is so surprising to see an amount of Rs117 has been debited without any notice or context thorough Bajaj ECS auto debit. It has been years, the Bajaj EMI was availed last time and the entire loan was repaid and have no dues from my part. I need immediate refund of the amount and also need immediate discontinuation of the EMI card as well as disconnect the link with my savings account. Kindly contact me @[protected] or [protected]@yahoo.com

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Address: Padi Chennai Tamilnadu, 600053

I had purchased OPP F11 PRO mobile phone on 13 Jun 2019 through Bajaj finance from MAMOOTH CELL POINT-Padi chennai. Now i find that another product naming "digital fone safe 403DVSES222852 is tagged to my loan account. Without my permission without my knowledge how and why this loan is activated. This is totally unwanted product for me beside this i am astonished for such action of this reputed company.

Now, i request to you please raise the complain to this company and resolve the matter so that i don't lose any money. I shall remain thankful to you. And till now how much amount is deducted from my account in the name of digital fone safe must be refunded to me. This is complete fraud process without taking any prior confirmation from customer these mobile fone safe insurance schemes are activated.
Thanking you,
I want the fone safe insurance to be cancelled as i haven't requested for it

fone safe Loan Account Number: 403DVSES222852
My mobile number:[protected]
And my Bajaj cust id :76756244

Bajaj Finserv customer support has been notified about the posted complaint.

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நவீன் தேவர்

from Mumbai, Maharashtra

Aug 7, 2019

Name .B.Naveenkumar
Date of birth:16.05.1995
Mobile:[protected]
LAN NO: 464DTBEX553022
DEAR SIR
PLEASE kindly cancel my insurance of digital fone safe, I have finance problem, so take immediately kindly action cancel sir

District:karur

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Address: Coimbatore, Tamil Nadu

I am customer of bajaj finance and I have taken loan paying the emi regularly.
This month one of my emi amount was not clear to me and it got bounced this month. I actually went to coimbatore bajaj finance office in race course near taj hotel coimbatore. There Mr dinesh bajaj employee given me the required details and I was not still clear and I told him that I will pay the emi tomorrow. But he suddenly talked to me rudly and with no respect stating that I should pay right now. But after few seconds other employee starting showting and using bad words. Which I never expected and really not happpy with their behaviour and also u found they are treating all other customers like this

I am going to move this issue through my advocate until proper response taken by the bajaj finance

Regards
Prasad
[protected]
Advocate
Coimbatore Judicial
Coimbatore

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Address: Bhavasar Nagar Darga road vijayapura

Today[protected] my account is debited for rs 117 by bajaj(by bajajfsl). since I didn't have any emi due's ..it's a unauthorized deduction of money...so plz credit my money now... My name is Nagendra Zingade and my mobile number registered in your company is [protected].last year I purchased a AC from bajaj finance emi so I paid every emi on time..so please r

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 17, 2019

Updated by Nagesh Zingade 117 rs is debited from my account by bajaj (bajajfsl) since I didn't have any due of emi ..so refund it fast..

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Address: 620002

Bajaj executive told me about issuing supercard via call and asked me to submit documents for verification. I said I do not want the same and I wish to return the EMI card which I already have, as it is no longer use. But without any document verification, they have sent me the card through courier today. I did not apply for such a card. But I received a mail that "Your application is successful and your card has been sent". I don't want both the cards and want to relink my account details from that card. (They have deducted fees for not using the card without my knowledge).

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Arree bheekh mange lag jao katora leke. jo bina kisi information ke account se paisa kat rahe ho sahi hai wo log jo tumhre jaise tuchiiii company ko pay nhi karte every Emi on time di. fir bhi bheekh chahiye tumhe mere Acoount se agr ab paise deduct kiye main direct @RBI ko compliant karugi last time bhi complaint ki but koi answer nhi kiya abhi check my last compliant at 27/4/2019. na koi customer care number hai.

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