Bajaj Finserv Complaints & Reviews

My name vedprakash vishwakarma
Mobile Number [protected] (Registered mobile n7umber in Bajajfinserv)
Email ID: [protected]@gmail.com
I tried to buy new product with Bajaj EMi card but my card is block now
i paid my all Emi with outstanding amounts.
how much time to take unlock my bajaj Emi Card.
to take advantage of EMI card without any interest.

Thanks
i'm waiting for your reply .

Dears,
I have taken 6 loans from Bajaj Finserv wih EMI date is 2nd of every month. I never been a defaulter. But on 2nd may 2019, I could not clear the EMI, because, from 30th April 2019 to 10th May 2019, due to Cyclone (FANI) at Bhubaneswar, I stayed away from Bhubaneswar. When, I got a call on 8th may 2019 from Bajaj to clear EMI by 13th May 2019, I cleared on that day. After that 100 s of calls from Bajaj Finserv to pay bouncing charges. When I cited the reason, they didn't hear to it and finally auto deducted 6 x Rs 295 = Rs 1, 770 through ECS on 10th June 2019.

Therefore, I request to refund of Rs 1, 770 asap.

Thanking you.
Loan Account No : 4230CD41379497
E-Mail : [protected]@gmail.com
Due to cyclone FANI : Bhubaneswar, Odisha was worst affected and elecricity was resumed after 10 days.

| keshav ||

Hello sir,
Please note customer experience head : the same mail has been marked a copy to consumer forum due to the harassment caused due to unethical card blockage by bajaj finserv.


Please refer to loan account no : (#############)vijay gohel

1. I had taken this loan of -₹ 8990.00 with a tenure of 3 months / instalments starting from 7th may 2019.

2. A mail was written to bajaj finserv well before not to autodebit the amount from bank of baroda as my account in that is dormant.

3. Bajaj finserv did not make a note of it and it was auto debited from my bank of baroda account and I had to bear the bounce charges.

4. My CIBIL score went down from 860 to 811 because of bajaj finserv. On top of that I made double payment of my installment because there was no acknowledgement of any payment. Even today the Experia dashboard shows as only 1 EMI is paid and not 2.
Now Bajaj has two payments to which I suggested
A. Transfer the money back to the Paytm wallet as that was a source of payments.
Or
B. Consider this as my second and advance payment.

C. Or transfer it to any bank where I hold accounts. ( before 2-3 year I had taken a loan via HDFC route. Transfer it to HDFC OR AXIS. They did exactly the opposite of what I had warned them before making the payments- well in advance.
The 2nd payment was again foolishly credited to bob account which is dormant. Now bfs is asking for bank account statement, how on earth can I get the statement of my dormant account in bob.

5. On top of all this my card was blocked due to your error and it is still blocked.

For the month of june2019 I made an advance payment on 21st may and my card still is blocked.It was told to me that it will be unblocked on 7th june and till now it is blocked .The ivr on the phone says that it will be unblocked on 7th july.What rubbish is this ??????? Don't you guys update your experia account it is never updated.This is the treatment you give to customers who have done advance payment???????

6.I would like to ask this to the customer experience head that are you playing around with your valued customers by blocking their cards unethically like this.

7. I will take strict course of action in the consumer forum and I have already posted this on their dashboard so that millions of people know how bajaj finserv harasses customers. Mr Saket Pawar tried to help me by suggesting that I should approach the pune branch to activate the dormant ac. But people in bob are saying that please goto your home branch to make the dormant account active, which is indore. It was a salary account of a company called gate6 where I used work.

8. As the extra amount of Rs. 2997 was transferred by you to my dormant account it is a loss to us we cannot even withdraw that amount. We asked the Pune BOB branch to which they said that you have to go to your home branch is indore, where I used to work before 7-8 yrs. Do you expect us to do all this, you want me wash your dirt for your mistake? You are liable to return me that amount or adjust the same with my third installment pending. Your executives are asking for Bank statement, but they are not aware that Bank statement is given to ONLY ACTIVE ACCOUNTS, and for making the account Active I need to go to Indore which is the Home Branch. Do you think I am a fool, I understand each and every thing. How on earth do you expect me to get the bank statement, I have received this as the only answer to my queries, even a kid can understand all this. This is what Mr Sanket Pawar suggests. I had been to pune branch and we have argued a lot. Treat that Money as my last EMI. Simple! I had offered the same solution before too, that since I have paid through PayTM, return back the money in the same way, but Bajaj people deposited the cheque back to the account which they knew is Dormant.

9. Please sort out this issue asap and unblock my card .I also gave a call to the customer care yesterday to Mr Nand Kishore to which no action was taken.
My complaint number is : SR 15480465

Please reply (serious reply - not a template reply, please) to me on urgent basis .

Vijay Chandrakant Gohel
[protected]

Customer executive Soni Yele • soni.[protected]@bizsupportc.com called me and I applied for bajaj elite card on 18-5-19.Rs.5000 was deducted from my account but I have neither received my elite 4999 card nor have I received any gift vouchers as promised.I even mailed her several times but there was no reply.Please help.
I am getting the same answer over & over again like a robot but the problem is not getting solved.

My loan no 414remei994754 is due on 02/06/19 from my sbt a/c, but it is not deducted and i have paid the amount on 07/06/19. Is next month will deducted from my account. Their is no message or email to me about payment. I have sufficiet balance inmy account . Then why not deducted. Customer care no is always busy.their is no way to contact u by phone. Please give information as soon as possible

I have purchased a Vivo V15 mobile phone through Bajaj Fin service.Now they have charged CPP Telebining without my permission .I have requested them may a times to remove the same .But now they are saying that 15 days cooling off period is over and therefore it cannot be surrendered.
I request you to cancel it as soon as possible as I have not bought it and I have also not signed any policy document to buy this CCP.It is a fraudulent Practise and you cannot forcibly give this to me.

Thanking you.

Yours sincerely

Mohini Tanwar
Loan no. 5V0DPFED441444
Bajaj fin service Solan Himachal Pradesh

Product: LIFE INSURANCE PHONEBINDING
Loan Account Number: 404LIPEI379229

Without giving me proper information regarding policy and without taking my permission these bajaj peoples activated Life Insurance Phone Binding Policy in my Bajaj finserv account and on 6th June 2019 Rs. 1089/- deducted from my Bank account For this Policy.

I even don't have documents and information regarding the above mentioned policy. Which means I dont know for which purpose they are deducting amount from my Bank Account.

I think this is the regular cheating behaviour of these Bajaj Peoples and even thre is no any direct number to contact to executive to sort out the issue. All ther Toll Free IVR Numbers gives automated answers.

I sent them mail several times on "[protected]@bajajfinserv.in" mail From May 20 2019 and they have never taken this matter seriously.
They told me solve the matter in within 5 days but after that no reply from them.I have all the mail proofs.

I also submitted written complaint and they unnecesarily rejected my application. Saying that re submit written complaint.

I Am very much disappointed with this foolish behaviour & service from these Scrap Bajaj Peoples and I am going to take serious action these peoples if the problem is not sorted out ASAP.

Because similar type of cases happening with other peoples also. That means they are doing intentionally.

My TV is facing technical issue and it is out of manufacturer warranty and I have taken extended warranty from Bajaj finserv so kindly help us to get my TV repaired as per policy..
TV MODEL : PANASONIC TH-55DX650D 4K Smart
TV purchase date :[protected]
Issue : Screen went blank and circular patches on screen
Customer Name : Rahul Kumarnaik
showroom : Harsha Electronics Belagavi

45 din pahle li thi na to ab tak no. Plate aaye h ab iski battery m problem h 3 din pahle show room m aaya tha jab usne kaha tha ki charge karke de denge ab battery बिल्कुल nahi चलतीं jab kaha to kahte h ki battery ke show room जाओ vaha se chenge होगी yaha se nahi होगी 7 se 10 din laveneg vaha pe ab batao aap battery August 2019 ki h aaap jald se जल्द solve करो

In this month april 2018 to 2019 bajaj finanace debited 295 rupees any time its shocking. With out my permission every time in my account debited 295 rupees for the investiment remidi.
So, please refund my money.
As soon as solve my problem my acount in sbi
Kindly help me to recover my money back from investment intermedi
Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know.

Dear sir i don't buy any product from bajaj finance . one person is use my account before 1 or 2 year for giving some product.but that person can not give any product. from 2017 to 2019 in my account 295 rupees charg will be taken from sbi bank .in 1 month 5 times 295 rs charges will be take from your side .so plz you inform me which product or another problem cause by ruppes will be cut.many time complained will be noted but my problem is not solved so that i request to you solve my problem

Dear sir i don't buy any product from bajaj finance .from 2017 to 2019 in my account 295 rupees charg will be taken from sbi bank .in 1 month 5 times 295 rs charges will be take from your side .so plz you inform me which product or another problem cause by ruppes will be cut.many time complained will be noted but my problem is not solved so that i request to you solve my problem

Dear sir,
I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Lan no:[protected]

So here today from my account to transfer
Sbi charg for failed mandate txnbajaj finance l 295 *2 times. Why this was happen, one of the baja poc said befor 6th if you pay there will be no additional charge, but today from account 295*2 times it was dr please refund the amount asap,

2-jun[protected]june-2019) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
2jun[protected]june-2019) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00

Please refund the amouth, if needed please call me [protected].

Regards,
Rakesh kumar

Very bad services, waste money 5000/- for elite card charges, after purchase it, i am not getting proper service and unable to contact to customer care. I think they are cheating to customer. 4-5 times mail to customer care about gift vouchers finally got it after 10-15 days, then also i am unable to use it. But no one can helping me. When trying to call customer care it is not connecting

Finally it is very bad company to provide service

I received a call from rahul aggarwal from delhi about 0% loan interest its id no gh689522, i send him all details, for further procedure than he inform to me that your loan agreement is ready, you have to pay advance 3 month installment i paid 21000/ after that he told me to pay gst for that you have to pay 20000/- than from it you get return back 17000/- than after he send me the copy of approved loan copy and told me to pay 2% for account clearance i paid, on 03.06.2019 he told me that i rtgs your ac but up to now now reply .
here i request you please return my amount i am not interested to take loan but he is not pickup phone.
solve my problem.
THANKS

I took a personal loan. 4 years ago i gave my salary account check now i have a new account. Now paying bouncing charges and getting harrasment calls from collective agency. They talk rudely and threten to cancel my emis and to pay full amount in one go. Bajaj has also blacklisted my email address so that i cannot complaint against this. Not taking new details

Bajajfin serve sends me a mail after every 3-4 days stating that your complaint resolution needs 2 more days. After two days i receive the same mail again asking for 2 days time.

How on earth can i produce a statement from bank of baroda, when bob is asking me to take this matter to their home branch, in this case indore. How will i travel to indore when i have done everything right. They have deposited so they must be having the details of payment received/ done.

They want me to go home branch of bob indore to get a bank statement. Can someone explain them that there’s no statement of account for dormant accounts. Local bob brnaced in pune have already said that you will have to go to indore for any kind of activity on that account. Bfl also closes the complaint number once i mail them officially. So cheap! They close the complaint the very next hour staring that your query has been resolved, where as the truth is that, they haven’t even called me regarding that service request number.

It’s bajaj fs who have messed up the whole issue. And i am not alone. Bajaj fs, wake up please and return my money via paytm or by any other means.
I need my money.

Sir i mr abhishek kashid sir yesterday mine sbi savings account number was debited with 295 rupees twice even though their was balance in mine account was their they have charged me 590 rupees for failed mandate txn bajaj finance l. So i need the justification with proper proof why you have deducted the amount from mine account even though the account was having credit. If you cant justify me kindly refund the above amount.

I am gautam ghatuary bought a phone for rs 12999 using my bajaj finance emi card for monthly emi of rs 2165. After some day i got a call from their agent who was speaking in hindi then i said i could not understand hindi please tell me in odia.
Then after some day my first emi was deducted rs2223. Then i called their customer care why more rupees was deducted than my usual emi of rs 2165. They told insurance has been made on your phone by call. But i don't know the term and condition of insurance as well as amount. Then i got a message your second emi is rs 2397. Then i called their customer experience head to remove my insurance which i don't know. They told now it is too late. Then they bounced my second emi for charge rs 450.
So, i want them to cancel my insurance and allow me to pay my original emi amount without bounced charge because it happened due to their fault. Otherwise, i will knock the door of court.
My phone number - [protected]
Bajaj finance loan account number -423ecfeb708841