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Bajaj Finserv Complaints & Reviews

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Updated: May 1, 2026
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Bajaj Finserv reviews & complaints page 135

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A
Abhisekh Mukherjee
from Kolkata, West Bengal
May 3, 2019
Resolved
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Address: Kolkata West Bengal, 700129

Hi i am rita das on december 2018, i bought a 65 inch tv from reliance digital madhyamgram west bengal with bajaj finserve finance. At that time they told after two emi i will get rs 1500/ cash back. But i already paid 5 emi still i don’t receive cash back reward. Even they confirm me through mail that they will process the cash back within 30 th april on 12 th of march. But still they are not processing even they are not bother about this. Please help me as soon as possible. My number is [protected]. You can call me for further details & my mail id is mamon. [protected]@gmail.com.
May 6, 2019
Complaint marked as Resolved 
Not resolved still I don’t receive any cash back...
Bajaj Finserv customer support has been notified about the posted complaint.
May 12, 2019
Updated by Abhisekh Mukherjee
Bajaj finserve is not even contact me regarding my complaint please do the needful
Hi Rita,

Thank you for sharing the required details. We are escalating your concern to the relevant team and will get back to you with an update at the earliest.
Hi,
We are unable to find purchase details from the provided email ID. We request you to share your registered contact number and purchased invoice copy at CSHEAD.[protected]@ril.com for further assistance.
Abhisekh Mukherjee's [Complaint's author] reply, May 5, 2019
Find the attachment.
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    L
    lavleen dhillon
    from Delhi, Delhi
    May 3, 2019
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    Address: ,South Evenue, Fazilka, Punjab, 152116

    I have not purchased any insurance of aircondition i brought but insurance is being added in my loan amount. If i had not purchased any insurance then how can company force me to buy product. I had not applied for any insurance

    Insurance applied with loan application no. 4k1bewed425299 is currently in process. Policy name: cpp asset care, policy owner name: lavleen dhillon, premium: rs. 2, 139
    Aug 6, 2021
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear Customer,

    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

    Regards,
    CPP Team
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      R
      ranisharda
      from Indore, Madhya Pradesh
      May 3, 2019
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      Address: Indore, Madhya Pradesh, 452009

      Hi,
      I am continuously sending emails and calling to bajaj finserv for my loan cancellation but no attention is being paid on this.

      I need to cancel the loan account number - 425sceeg962217.
      No call / email regarding my issue is received from their side.
      I have provided all the details needed for loan cancellation.

      I am attaching all the mail communication done till now.

      No request is attended from their side till now.

      Request date request service request number status
      2019/04/23 11198767 open

      Attaching other emails here.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        F
        farin saikh
        from Mumbai, Maharashtra
        May 3, 2019
        Resolved
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        Address: VILL BHANKARPUR,DERABASSI,DISTT SAS NAGAR MOHALI PUNJAB PIN 140201, 140201

        Sir please cancel my insurance policy number lon t02bewef727255, membership number ac2397990 l request you please cancel my policy am not happy this policy my emi date 02/05/2019 so please cancel this policy i pe that any charges & gst so please cancelled my membership so urgent action in my email please help
        Mobile numer [protected]
        Name farin saikh
        Email id [protected]@gmail.com
        Aug 6, 2021
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        May 06, 2019
        Updated by farin saikh
        Sir please cancel my insurance policy number loan number t02bewef727255, membership number ac2397990 l request you please cancel my policy am not happy this policy my emi date 02/05/2019 so please cancel this policy i pay that any charges & gst so please cancelled my membership so urgent action in my email please help
        Mobile numer [protected]
        Name farin saikh
        Email id [protected]@gmail.com
        Dear Customer,

        We have tried to contact you on the contact numbers registered with us for your membership AC2397990, however, we have not been able to connect with you.

        Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

        Assuring you of our best services at all times.

        Regards,
        CPP Team
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          J
          JagdeepSingh911
          from Ludhiana, Punjab
          May 3, 2019
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          Address: Gurdaspur, Punjab, 143505

          This month emoji is not deducted and i'm not responsible to pay emo overdeu charges.

          Because i had sufficient balance in my bank.

          Loan account number is 5u4eplea065912

          If you leived any overdue charge ill complaint against you in consumer court.

          Because i already paid bounce payments plenty+ 295 7 times to fail chargers.

          And your dealer never let us know about any these charges while making our loan
          Bajaj Finserv customer support has been notified about the posted complaint.
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            S
            sandip0448
            from Bengaluru, Karnataka
            May 2, 2019
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            Address: Koramangala, 560095

            Fraud bajaj... I have closed my account with bajaj with customer id 19439456. Still the company has charged me emi again. This is completely insane.
            Be informed that i paid 4.72% extra for pre closure charged on the outstanding amount. 4.72% is too too high as pre closure. At the same time i paid 3 days extra interest to settle the same.
            I was pay highest rate of interest 15.25% (Very similar to hand loan rate).
            Be aware that bajaj had imposed and compelled me to take insurance along with the loan.
            I feel like being trapped with bajaj and will never ever use any product of bajaj in my entire life. I will never recommend this name to anyone. I wish this organisation must shut down immediately.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              K
              Kumarsathish27
              from Chennai, Tamil Nadu
              May 2, 2019
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              I have received a unauthorized message to my mobile number stating someone have applied for a add on card under my name, i'm totally unaware who did that and why it has been done - tried to call bajaj finserv customer care but it's asking for customer id - emailed several times to finserv haven't got any reply owing to this issue.

              I'm joke to bajaj finserv??
              Bajaj Finserv customer support has been notified about the posted complaint.
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                P
                Pradeep071112
                from Balasore, Odisha
                May 2, 2019
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                Address: Mayurbhanj, Odisha, 757001

                Please send the hardcopy of the general insurance phonebinding bearing loan a/c no.4c7gipee743285 to the adress as submitted earlier immediately. I was insured a family health insurance of 5 lakhs for 3 members. I was asked to keep rs.1255/per month for 9 months in my boi bank a/c ending with 2001. The same will be deducted from 5th may 2019 onwards. So before deducting i wish to see the hardcopy of the policy. Please do the needful accordingly.
                Regards
                Pradeep kumar chakravarty
                Baripada, mayurbhanj, odisha
                Regd. Mob. No.[protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  D
                  from Chennai, Tamil Nadu
                  May 2, 2019
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                  cpp tele binding activated without my authorization

                  Address: Chembur, Mumbai City, Maharashtra, 400024

                  I have recently purchased a air-conditioner and a cpp tele binding was activated for my account without my authorization.
                  The cpp telebinding, loan account no is:-405ctbee919890.
                  The details of the air conditioner loan are mentioned below

                  I want to cancel that insurance which is activated.
                  The loan number for air conditioner is:-4050cded465849.
                  Please resolve the issue as soon as possible
                  br...
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                  A
                  Ankur dave
                  from Mumbai, Maharashtra
                  May 2, 2019
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                  Address: Vadodara, Ank999#

                  Penalty paid rs 900 agaist 117 rs my loan account no 413rem82269577. It is showing on two accounts. I visited your baroda office at genda circle. Not satisfied with excuses given to me and it is spoiling cibil scores of me and my spouse. Horrible. I frequntly requested to wecare bajajfinserve complaint kept unanswered. Will have to take legle help to save the customer like us
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Sir/Ma'am I am Sova Mandi. My EMI Card Blocked by you. EMI Card Last 4 Digit are 8322. please unblock my EMI Card. and my customer ID 48194941. Its Urgent. My Bajaj Finserv Service Request No. is SR13645012. My Registererd email id is er.[protected]@gmail.com. my bank account in sbi and account number [protected]. my pan card number BYHPM4653D
                  I have purchased a mobile, loan a/c no.596ECFEE500309 . But ecom cpp telebinding has activated loan id- 596ETBEH406992. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
                  Please resolve the complaint before 02/05/19. Because my emi date is 02/06/19.
                  I hope that you will satisfy me.
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                    S
                    sunny4664
                    from Mumbai, Maharashtra
                    May 1, 2019
                    Resolved
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                    Resolved

                    Address: sanjay nagar lalji pada near shiv sena maidan kandivali west, 400067

                    Dear bajaj,

                    Myself sangeeta chaauhan. I don't want this ecom cpp telebinding. I already tried many times to reach you or raise a request but your site is not permitted to do so. I dont know you people why not cancel my policy. I also contact for this to your customer support but they also not picking up my call for cancel the above mentioned loan. Please i request you to cancel my cpp asset care policy. My loan insurance application no. 405etbef653764 please cancel. Policy name: ecom cpp telebinding (Etb). Because your executive calling me for verification and they activate the insurance policy which i dont want. Please cancel the insurance policy pls. Please help please cancel policy i don't want please understand.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Customer,

                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                    Regards,
                    CPP Team
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                      A
                      AJISH P . M
                      from Mumbai, Maharashtra
                      May 1, 2019
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                      Address: Thrissur, Kerala, 680003

                      I raised a cancellation request for BAJAJ FINSERV RBL SUPER CARD the reference number is 07972336, I raised so many requests for the same. But the support team didn't take any action. I am not generating my card PIN yet. But my statement is ready for payment for nearly ₹1200. They send the mails that I am not available both in land line and mobile number. I have the call tracking facility in land line and miss call alert in my mobile. In both services the rbl customer care number is not present. They are sending the mails without trying to contact me. Please take necessary action
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        D
                        dam2014
                        from Mumbai, Maharashtra
                        May 1, 2019
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                        Address: Nashik, Maharashtra, 422001

                        This is third time from bajaj fin to me for mandate registration otherwise rs. 450 will be levied from my account. I already do that procedure two times and i already submit the required bank document. Bajaj fin. Did not deduct any any emi from my given bank account and sending this message to me for mandate registration. Because this very poor and rubbish service from bajaj finance i get very angry and i am thinking to register complaint against bajaj finance.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          V
                          Venkateswarlu Alluru
                          from Bengaluru, Karnataka
                          May 1, 2019
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                          Address: Bangalore, 560021

                          I venkateshwarlu alluru purchased on washing machine and opted for bajajfineserve finance option
                          Customer id is 62286700
                          Loan no.4040cd64991570
                          Mobile no.[protected]
                          Mail id [protected]@gmail.com
                          Emi last date is 02/01/2019
                          I have paid all the emis and loan account was closed. From february onward an amount of rs.117/- is being charged towards inactive fee from my account without prior information which is un-authorized.
                          I request you to stop the recovery henceforth and the amount deducted for the months of february, march and april may please be debited to my account

                          Regards
                          Venkateshwarlu alluru
                          Mob no.[protected]
                          Loan no.4040cd64991570
                          Customer id is 62286700 of bajajfineserve
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            I
                            imaginationghazal
                            from Sirhind, Punjab
                            May 1, 2019
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                            Address: 147001

                            I have purchased some product (Wm) via bajaj finance under lan no.4390cd83891201, from shival electronics patiala.
                            The amount of emi have to be duducted from my wife's sbi account. But no emi was duducted (Debited) from the account except the very first due to some technical error from bajab fin. Service (As told by their collection agent). So their collection agent collected the emi amounted 1350/- by hand every month since october 2018 till april 2019. But last month (April) they charged a penulty of rupee 450//-, and sbi penulty 295. That is big amount. I. E 745/-.
                            A refund of 745/- must be initiated or i have to file a case in consumer court
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              M
                              Md Isarfil
                              from Kolkata, West Bengal
                              May 1, 2019
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                              Address: Salt Lake bajaj finder office, Kolkata, West Bengal, 700017
                              Website: [email protected]

                              This is to inform you that after making payments of my loan your staff is started abusing me and my wife i am going to take legal actions your team said slot of abuse in slang language that's y now i have stopped payment and your regional manager also started abusing me collection staff name bitty sharma
                              [protected] take immediate action against him other wise i will send cops to your office. And legal actions also voice recordings unable to sending you due to mb size issue but i have shown to police
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              May 01, 2019
                              Updated by Md Isarfil
                              Collection persona name
                              Bittu Sharma
                              [protected]
                              Manager name
                              Raj [protected]
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                                S
                                Sumedha Dhamnekar
                                from Delhi, Delhi
                                Apr 30, 2019
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                                Address: Thane, Maharashtra, 401101

                                I purchase samsung washing machine (Model no wa70m4000hp) on 14/10/2018 on emi loan no 4050cd90834776.
                                I have done all the procedure which requiered to take a loan but then also emi amount is not deducting automatically from my account, else i have to pay manually.
                                Your customer care executives calling me every month to pay emi manually and they are speaking very rudely, unprofessionly not showing patience also.

                                After that again i have done all documents procedure two time, submitted blank cheque also but still procedure is not done. Mr. Abhijeet has collected my all document again on january 2019 and he commited from next month it won't happen again but in next month also same issue i faced and still facing. So, what your executives are doing after collecting the document from customer?
                                To collect emi you are calling continuosly and harrasing us and even they ready to come to collect a cash at my place but thy don't have time to register the customer's document or to take follow up?
                                It seems your service is very poor. Very unhappy with this service.
                                Why my documents are still not registered? Expecting positive response.
                                I hope you will look at this matter soon because from now it self i won't pay manually this thing's are too much harrasing.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  B
                                  Bhavesh Assudani
                                  from Morena, Madhya Pradesh
                                  Apr 30, 2019
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                                  I purchased a phone from flipkart usi g bajaj finserv emi option with loan id 425ECFED849667 . Without my permission bajaj started cpp tele binding which i dont want and are charging me 1800 with loan id 425ETBEF261753 i dont want it.
                                  My loan date is 2 may pls stop it within 2 days so that i can pay the original amount due nit the amount with cpp telebinding
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We have tried to contact you on the contact numbers registered with us for your membership AC2352249, however, we have not been able to connect with you.

                                  Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP Asset Care.

                                  Assuring you of our best services at all times.

                                  Regards,
                                  CPP Team
                                  Sir i have bought mobile but i had not took insurance,
                                  I want to cancel my insurance loan,
                                  And refund my amount,
                                  Loan id - 5Z0ETRGH198759
                                  I not need this insurance loan,
                                  Mobile number- [protected],
                                  they are ### who scam people for taking LOANs.they call people who took phone using bajaj emi cards.they ask for verbal confermation but people dont really understand they talk very fast.you will be tricked to taking LOAN
                                  you only have 30 days to deactivate the loan
                                  Dear bajaj, my selffousiyarasheed. I don't want this ecom cpp telebinding. I alredy tried many times to reach you or raise a request but your site is not permitted to do so. I dont know you people why not cancel my policy. I also contact for this to your coustomer support but they also not picking up my call for cancel the above mentioned loan. Please i request you to cancel my cpp asset care policy. My loan insurance application no. 436ETBGW338919 please cancel. Policy name:ECOM CPP TELEBINDING(ETB). Because your executive calling me for verification and they activate the insurance policy which i dont want. Please cancel the insurance policy pls. Please help please cancel policy i dont want please undrstand
                                  CPP Group India Customer Care's response, May 19, 2021
                                  Dear Customer,

                                  Request you to connect with Bajaj Finance for membership cancellation request.

                                  Regards
                                  CPP Team
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                                    R
                                    riyassiddique
                                    from Mumbai, Maharashtra
                                    Apr 30, 2019
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                                    I have recently purchased a tv and a cpp tele binding was activated for my account without my authorization.
                                    The cpp telebinding, loan account no is:-6F4DPFE677919.
                                    The details of the tv loan are mentioned below

                                    I want to cancel that insurance which is activated.
                                    The loan number for laptop is:-6F4DPFE677919
                                    Please resolve the issue as soon as possible
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                    Regards,
                                    CPP Team
                                    6F4DTBEG592724
                                    Contact number [protected]
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                                      A
                                      Akilac
                                      from Chittur, Kerala
                                      Apr 30, 2019
                                      Resolved
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                                      Resolved

                                      Address: Krishnagiri, Tamil Nadu, 635113

                                      I am Akila, I purchased a mobile phone from Hosur & I finanace it from bajaj finserv. I didn't opted for insurance for my mobile phone, but without my knowledge/permission bajaj finserv added Fonesafe instalement in my account . This is completely cheating the customer, Please cancel my fone safe policy. Please resolve my problem ASAP.
                                      Customer ID[protected]
                                      Loan account number-4P9DFSEF148079
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                      Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                      Regards,
                                      CPP Team
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