Bajaj Finserv Complaints & Reviews

I applied for consumer loan 20 days before.the agent name is santosh malik working in Bajaj.my loan is approve 45000 and release to santosh malik.but he has not transferred that money in my account.he is using that money for his personal use.I am contacting that person but he is not attending my call.how Bajaj can give my loan amount to him.I try to call customer care also but one is listening. My emi will start 02/02/2019.how I can pay emi.help me in this case.
Loan no:4050CD99762433.

Bajaj finserv offered at brand factory.
Shop at brand factory with bajaj finserv spend 3000 and get 600 Cashback.
I shopped 4 Nov during offer.
My 2 emi complete on 2nd Jan 19 but not received any Cashback from bajaj finserv,
I have attached emi details in picture.
Thank you
Jitendra Yadav
[protected]

I sir i got a call from bajaj finserv limited regarding life insurance permium against loan, and they told me send 17500 first to this account and i have sent the cash.

Bajaj fin
[protected]
Utbi0kgr710
United bank of india

And again they told me we are not able to create a account so you have to share us another 17500 to this account number and i have sent the cash.

Bajaj fin
[protected]
Cbin0283526
Central bank of india

Later they are telling that we havent received the cash so we cant help you people they are telling and i told them that i have sent the caash and your telling that you dint get the cash and i have sent them the all the transaction id and they are telling that we dint get the cash and i spoke to the bank people and they gave me the confirmation that the amount has been received and i dono y are they telling like this.
And they are not answering my calls and not replying to my mails as well.

The person who called me his name is ravi who asked me to share the cash and that is a cheating company they are calling every one like this and askimg for cash after they receive the cash they are telling that we dint receive the cash and his cell phone number is [protected].

And am from bangalore and they are from delhi.
And am trying to reach the customer care not able to reach and give the complain to them.

Requesting yo to please help me out urgently
And i dont want this to repeact this to other customers like me

Regards,

Castro mb
[protected]

My name is gambhir singh. I purchase a lenovo laptop from gurgaon. I finanace it from bajaj fin. But after 15 or 16 days a mobile come from unknown number and they told me all about my laptop and bajaj finanace and my instalement and without my permissin a insurance named fone safe insurace gave me witout my knowledge. Please cancel my fone safe policy. This policy is giving me without my permission. They use many clever trick and make fool custmer. Please short out my problem. I shall be thakful to you. Please resolve my problem soon.
My loan account-580dpf96609417
Custmer id[protected]

S. Perumal

Submit a complaint

We purchase oppo f9 pro phone from poovika mobiles store adambakkam
Through bajaj fin on[protected], my emi rs.2199 per month, but bajaj fin has sent a msg my emi amount is rs.2567, after checking fonesafe insurence emi rs.368 added, i am not interested fonesafe insurence so
Cancel my fonesafe insurence immediately off rs.2574,

So i would like to request you to look in this matter urgently

My loan no : 403dpf10005719

My fonesafe loan no : 403dfs10005721

I got this message and bank has confirmed that they are not charging any amount for ecs.
No details mentioned about ecs charges in mail or at the time of documentation.

I think they are making income since they give us 0% interest

Hello! Your a/c no. Xxxx has been debited by rs. 118 on 11jan19. The a/c balance is rs. 1273.39. Info: bajajfin_mndtvrfchgs_dec18

My customer id:[protected]

I purchased a mobile through using bajaj emi card worth rs 15990/-. They confused me by saying that insurance comes mix with the mobile price. I said yes to do insurance. After that i got a message that i had to pay insurance worth rs 241 /-extra in each month along with the emi 1599. I searched in bajaj finserv app. I found that there is another account appeared called digital fone safe. I don't want insurance for my phone. I will keep it...

Neelam sharma
Jan 11, 2019, 8:01 pm (2 days ago)
To wecare

Really so shameless team is there in bajaj as still no one is realizing his mistake & due to your mistake you charge me rs. 450 as penalty as well as you forced me to pay advance emi.

Now i have to post above mail in customers portal.

On wed, 9 jan 2019, 19:39 neelam sharma, wrote:
It there any one who can resolve my issues.

Your mail i'd should be [protected]@bajajfinserv.in instead of [protected]@bajajfinserv.in

On wed, 9 jan 2019, 13:55 neelam sharma, wrote:
Dear team bajaj,

Today i paid advance emi & penalty (Which is due on feb.2019) of rs.[protected] +450) due to your lazy system problem,

Really this is your working style and i think you cheat your every customers.

However your have to return my penalty amount in my account or based on you web portal (For my account) i will proceed for legal action.

Waiting for your lazy answer with non solutions in above matter.

Regards,

Neelam sharma

[protected]/ [protected]

On tue, 8 jan 2019, 21:54 neelam sharma, wrote:
Dear feroze,

Kindly note that from the date of card issue till today there is no emi bounce in my account as i am always maintained balance in my bank account.
Also note that there is no emi present in my account after 02.02 2019.

So i think i have to clear all the my outstanding amounts and close all relation with you bajaj fin.
Also kindly terminate above health insurance policy as now i am not interested in any product of bajaj fin.

Regards,
Neelam sharma

On tue, 8 jan 2019, 21:42 neelam sharma, wrote:
Dear feroze,

Refer to below mail, i have recorded call which i receive from team bajaj before purchasing policy & they confirm the i first emi will present from feb. 2019 and also why i have to pay advance emi as your health insurance policy will applicable from the month feb.2019.

However kindly check attached screen shot for emi start date and let me know why you writing me these type mail or let me know your portal is provide us wrong information.
Also note that i will not pay any advance or penalty payment & its happened due to non awareness of your team.

Hence, as per schedule i will pay first emi from feb. 2019 only.

Or let me know for proceed legal.

Regards,

Neelam sharma

On tue, 8 jan 2019, 21:28 wecare, wrote:
Dear sharma,

Thank you for writing to us at bajaj finserv.

With reference to your email we would like to inform you that the emi for the month of january 2019 is dishonoured with the reason as "payment stopped by drawer" for lan 418gip95814212.

Also we would like to bring to your notice that your loan account number 418gip95814212 has accumulated payment return and overdue charges of rs.1, 473.00/-.

We have attached the statement of account with details of charges for your reference. Kindly process a payment for the amount mentioned above as soon as possible. The amount can be paid in cash/cheque or dd drawn in favour of “bajaj finance limited”, payable at branch closest to you.

Our branch – click here for our branch list bajajfinserv.in/finance/branch-locator. Aspx

We would like to inform you that an online payment can be made only for the overdue emi. This facility is offered to customers who have net banking activated for their bank account.

In order to make an online payment you may follow the below mentioned steps -
Step 1: log on to www.bajajfinserv.in and click on the tab “pay emi online”.
Step 2: select your bank name from the drop down menu and enter your loan account number. The details of your overdue emis will be displayed.
Step 3: enter the amount for which you wish to make an online payment.
Step 4: you will be redirected to your bank's net banking site. Follow the regular net banking procedures to make your online payment.

Please note that on successful completion of the transaction, a transaction id will get generated for any future reference.

If you have sufficuent balance on due date of emi jan 2019.

We request you to please kindly send us a scanned copy of your bank statement/passbook to verify and validate our records.

Once we have validated our system records, we shall revert to you.

For any further clarifications, call us on our our customer service number[protected]Call charges as applicable) or write to us at [protected]@bajajfinserv.in

Bajaj finserv assures you its best service, always.

Yours sincerely,

Feroze

Bajaj finance ltd.


Ref:_00d7f2ctuk._5007fbwwfl:ref

Sub:-emi card had lost
Sir
I am arun roy choudhury my address is
Takur das soroni 1 no word south dum dum (M) area kolkata - 700065.
This is to inform to you that i have lost
Bajaj emi card ([protected])
Recently, after that i have done a general diary in local p. S.in view that i am requesting you to dactivat that card immediately.
Thanking you
Arun roy choudhury.

Sir, my mobile phone insurance claim no. Is [protected]. I have submitted all the documents to your official, mr. Chandrakant, who is sitting in raj electronics (New), bhubaneswar, orissa for crediting my insurance amount but till now
No amount has been received. One month has already been passed kindly look in to this matter and inform me in [protected]@yahoo.com.

Hi, my name is ch. Murali mohan customer id: 5920cd73672759 i am exits bajaj finance customer. I had completed all loans. But i come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but no replay could you plz my card has been blocked so please unblock my card.
Details :
Name : ch. Murali mohan
Customer id is : 5920cd73672759

I bought a mobile phone in 15.12.2018 in 7.30 p. M at aruppukottai, sun cell samsung mobile show room in virudhu nagar district. My mobile phone is damaged on 6th january 2019 at 8.30 a. M. My ime no: [protected]. My name: c. Saranraj. My policy no: og_19_1501_9931_ooo29755. Mobile detail: samsung j8/sm_1810gzbgins/[protected].
Booking no; [protected].
Claim no: [protected].
Loan account no; 6p6rfs97322488..
Basic employee code: 14353.
Customer name / code: saranraj c/ 3768174.
My mobile no is [protected].
Alternative mobile no: [protected].

I have bought mobile in the month of dec and i have paid all charges required for the card information and processing charges at the time of purchase. I have observed that the amount of rs118 has been deducted from my account as deduction of amount from my account info : bajaj fin mndtvr-fchgs jan11. I don't understand that why the above mentioned amount has been deducted as already i have paid all dues on time. Arrange to credit this amount in my account. Ans rly why this has been deducted?

I recently took loan from bajaj finserv which a over draft. I submitted all the documents for my loan as per 1.5 percent process fee and it was successfully approved but suddenly they increased the rate of interest from 11% to 14% and also they deducted rs 12000/- in the name of flexi fee and financial fitness report. Usually all banks and finance organization charge only processing fee but bajaj finserv found a new way of making money from customers.

All the bank charge the process fee as they do the documentation and background verification but i really don't know what kind finance fitness doing by the bajaj finserv. They found new way of cheating/pulling the money from customers they are making crore of rupees in day from these charges and no one is stopping them...

They force customers to pay such charges apart from the processing fee and they don't have answer or logic of this deduction.. They are taking benefits of customer's needs and customers are compelled to pay the charges as customer's are needy

Such organization should be banned in india as they are picking pocket of the customer. Either they force customer to pay such non-sense charges or buy insurance from them. They don't process the file if you are not ready to pay such charges...

I think such organization (Bajaj finserv) should be banned in india or should work under a law so that it can be stopped..

I know i will hardly get my money back but at least government should stop this loot and should take the necessary action against them.

Regards,

Hussain

Mobile number: [protected]

This is a huge disappointment from india ideas platform.

I paid a loan amount of rs. 5310 to bajaj finserv through google pay upi.

These were the transaction details:
Transaction no. Pic[protected]
Loan acc no. - 430sce95651279
Upi transaction no.[protected]

Payment page got stucked in the middle, and i got a failure notice from bajaj.

3 days have already been passed, but still the money has not reversed. Make sure it gets resolved asap

I have a bajaj finance digital product loan of rs.32, 500/- and with emi of rs 3250 which gets auto debited on 2 on every month.

I have foreclosed my bajaj finance digital product loan account no 417dpf86024802 on dec 28 2018 but still there is emi deductions on 2 jan 2019 after foreclosure.

How and when they will process the refund of the extra emi deducted?

Looking forward to reply from bajaj finance.

This is shino varghese
I bought a panasonic led tv recently
My customer id is.[protected]
I wanted to cancel my extended warranty
Please stop the extra extended warranty premium policy
I don’t want extended warranty please cancel my extra extended warranty
Insurance applied with loan application no.
Policy name: extended warranty,
Policy owner name: shino varghese, v50bew[protected]
Premium: rs.4404
Please cancel my extended warranty and rfund amount if possible and my first emi will start february 5 plz help me
Thank you
Regards
Shino varghese

I have found that rs. 79211/- has been credited to my bank account on 17.11.2018 without my concern. I severely mail to bajaj finserve ltd. And tell them please give your bank account number so can i refund the loan amount as i don’t need any loan. But there response to refund the loan to the bajaj finserve office which is not near to me. They send me a loan application no. Rncjzs3o1qq3vnrqrv27vq through mail and request to click the link for accept the terms and condition on 10th nov 2018. But i never click on the link nor accept their terms and condition.
They also deducted emi for the above loan from my bank account on 02-jan-2019 for rs. 3931/-.
Please resolve the issue.

Hi,

This is for your kind perusal that i applied for bt transfer and top up loan form bajaj fin serve. After so many delay executive turns up to collect the documents. Ie my house papers. Although i told your executive ie mr. Dhaval who is sitting on ahmedabad office that i have only single copy of my property paper and take a xerox and send me back my documents. Which he said ok and committed that he will give it back immediately. But after so many days and again and again calling him he is not picking my phone nor giving my documents. And due to that i am not able to collect the property verification certificate ie bu and na layout plan from buider to submit it to bajaj and process my loan. Due to this my case was delayed. Please help on priority and send my paper back so that i will move further for loan. This is really pathetic and its a question on your service and reliability. These kind of irresponsible people are vanishing the name of organization.

Person details:-mr. Dhaval:-[protected]
Mr. Puneet:-[protected]
Case filed against:-mr. Manish karna
Case number:-[protected]

Highly appreciate your quick response.

Thanks
Ranjana
[protected]

Bajaj loans always makes mandatory insurance for an extra amount of 1-2. % of the loan they take. If activated through online then line activation charges and flexible charges and miscellaneous charges, again 1-2 % of your loan amount. Totally 3-5% of processing fees is charges as hidden. I paid 16000 rs for 2 lake loan amount. Please don’t go for bajaj. Go with other banks as normal loan without any hidden charges.