Bajaj Finserv Complaints & Reviews

I had two times bajaj emi failed first was on 05/11/2018 and second was on 02/01/2019.
For first and second emi date failed there was an amount deduction from bajaj i. E. Rs. 450.
But from sbi there is 5 times of amount deducted i. E. Rs. 295*5 on dated 11/11/2018, 17/12/2018, 31/12/2018, 03/01/2019 and 08/01/2019
When i ask to sbi they said amount has been deducted by bajaj finance and bajaj finance said that go and ask your bank to give you this thing that is amount has been deducted by us in a letter.
I am confused what to do.
Kindly refund my amount asap.

Hello sir,
Im ambati karuna sagar, taken professional loan from bajaj finserv last month... There is wrong entry of registered phone no. By you people and im suffering now... Given multiple calls to the person by name mr kranthi who provided loan to me, tried to update online... Told that updation happens in 48hour... Now itsnearing a month.. But it is still pending... I cannot withdraw amount from virtual account... Pls help... Lost fullfaith on bajaj finserv... Going to take legal action.. Thanks

Ambati karuna sagar
Account id : 52653523
My mobile no. [protected]
Wrongly entered mobile no. [protected]

Dear sir/mam, this is to inform you that recently i check my bajaj finserv emi card on bajaj finserv app. I see on there a insurance policy on my card i have not taken any insurance but if i check my details at bajaj finance website onliine that shows emi of insurance with amount of rs.950. Bajaj finance has been insured without any information. I will not pay any insured amount because i m not interested to take this insurance. Kindly request you to cancel my insurance as soon as possible and send me the confirmation of cancellation of insurance immediately.
Please im deeply trouble about this..
Regard
Manish kumar verma

Hi.

I have bajaj personal loan and will be cleared on 5th of every month where as every alternate month they are deducting amount stating cheque recvd mandate failed on average of rs 1000to 1200. Whe i as them they say they didnt deduct and bank says ask with sbi. Then who is responsible. I have only single loan an no other emi. Bajaj team doesn't respond properly and close the ticket without our concern and response.

Hi

My name is dudhil singh.
User id[protected]
Loan a/c no - 4h1ecf90390731

I have cleared all my debt on the last loan ans service was good.
And with the same trust i tool one mobile through bajaj emi but my experience is worst.

My due to was 2nd jan 2019 and i had sufficient balance in my account but still my emi was not deducted and i am being charged multiple times with rs 295 which is not acceptable.

I have sufficient balance in my account.
Please deduct your emi and refund my extra charges.
I am attaching the screenshot for my sbi bank statement.

1) loan a/c no 574gip96723410
2) loan a/c no 574gip97311531

This is my 2 loan a/c no. As per telephonic discussion with your team provide me two number health insurance policy (1) dewashish roy & aditya roy (2) soma roy & dewanshu roy of 'aditya birla health insurance'. But till date (05-jan-18) i am not receive any above related document. And dated 05-jan-19 you deducted first instalment rs.701/- *2 (Rs.1402/-) from my bank account.
As per aditya birla health insurance team, my second policy not created, 'loan a/c no574gip97311531' but you deduct this amount. Please provide me my both policy with hard copy.
Thaking you

Date ; 04/01/2019
my mobile no ; [protected]
my account no ; [protected]
mere 4 agreement loans jo ki complete ho chuke hay jiska mere pass noc letter bhi hay
or mere bank statement bhi hay aaj ki date ki
jisme 1750 rupee debit hoye hay
mere aacount say
my loan agreement no
401ecf91932293
401ecf92930099
401ecf97342853
401ecf87004569

this...

My all consumer loans are completed
but today 1750 amount is debit to my bank account
mere account say 1750 ruppee debit hoye
jabki mere saare loans complete hay
jiksa mere pass noc letter bhi hay
mere bajaj ki traf say 4 active loans thay
jiski payment poore ho chuki hay
jiska mere pass noc letter bhi hay
fhir bhi
bajaj finserv company nay aaj subha morning may mere pnb account ([protected], ifsc punb0875800, branch sonia vihar ) say 1750 rupee debit kar liye

I had bought samsung galaxy j7pro (Mobile) dated[protected] from standard sales, ferozepur cantt, punjab pin 152001. It was bought through bajaj fiserv loan @ 0% interest. Loan number is 4d7dpf57964509 amount 19400/- and i have taken insurance policy aslo of cpp mobile insurance no 4d7dfs57964650 amont 1799/-. I have paid total amount through emi.

My mobile got damaged in road accident on dated[protected].
Display was totally broken. So i went to bajaj finserv representative in ferozepur. He told to visit samsung care as mobile is in warranty period. I was asked to get repair bill and claim report from samsung care. The cost of repair is 4500/-
Bajaj finserv representative aman bajaj has taken all papers n posted to cpp banglore for claim. It has been for 2 months that cpp insurance is not giving me my claim money.
I have spoken to customer care representative on toll free no[protected] many times but every time they say that your claim is under process.
It is requested that please consider the matter and take necessary action regarding my complaint

D i was surprised to take the information o[censored]nlawfull huressement &forceful draging of my bank account without my knowedge, information, &your full illegal attentation of yours. I was debited in my bank acc-sbi-[protected]-rs3723/-on6thnov18&@rs29, 320 on 24dec, 18 for my acc-6c4rfd51358383, which was closed from my mail on18nov18 as i donot want to continue this loan-no reply was given to me for my complaint - id:2149199. Which was shamfull for your field staff-but no responce
I want to highlight:-1-i have paid you total loanamount on 3ooct with sr[protected] from beawar-raj your branch, where i applied to close my loan &noc to issued later with-intrestrs22338 on 5nov18 was also paid. You people again deducted the rs3723+29320 in nov6th &24dec without my knowedge, consent&inspite my request, mail, complaint., on cotratory of no charges on for-clouser, noamcimplimentation as i refused for continue, for - what are the charges rs 29320+3723=rs33043. Pl remitt my amount by retorn-mail - i am disappointed with this activity&illegalcharges. Expedatedly dr sr gahlote, m. D. Sr. Specilist, beawar-raj-mob[protected] pl give direction to branch to issue noc with remittense of rs33043/-urgently

An amount of rs. 117 is deducted through ecs from my account of sbi bank without any information. I don't have any outstanding amount with this company. i dont have any existing loan with bajaj finserve now. and i dont have any existing dues with this company.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on myjobs.[protected]@gmail.com

Have taken personal loan and mobile loan on baja fin serv while taking the loan they told your emi date will be 5th of every month but now they are deducting 2th of every month the problem is my salary will be credited on 4th of every month so how can i pay emi on time .am ready to pay emi but the date is not at all comfortable.i called them many times to change the emi date they are telling its not at all possible whats the recent behind un necessarily paying the bouncing fees 1000rs etc .this is totally ridiculos. i have never seen irresponsible services like this

Regards,
Mohit kumar sharma
[protected]

I deepak sabadra

Having bajaj finserve rbl platinum credit card
Today it is shows that credit card is blocked, it is not working in my rbl android software.

My mobile number [protected]
[protected]

Kindly request to you that crad should be unblock.
Card is used by me only
As card is blocked i am unable do transection
Plz do needful for unblocking credit card
Thanks

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Loan account number 404spf99584853

Thanks,
Yuvaraaja k - [protected]

Dear sir,

Pleased to inform that the following loans were foreclosed on 15th and 16th of december 2018.

Loan # 4030vs[protected] rs 850 monthly emi
Loan # 4030vs[protected] rs 1167 monthly emi
Loan # 403rep[protected] rs 2832 monthly emi
Loan # 403rep[protected] rs 2656 monthly emi
Loan # 403rep[protected] rs 2190 monthly emi

Unfortunately, the last 2 loans were not yet closed (Due to system error i believe) and the emi payment get debited as usual today 2nd jan 2019, this in-spite of me making the foreclosure well in advance and sending email and through voice calls to ensure those emi's not to get debited, but in vain. Even i received a call on 31st dec 2018 and the executive had confirmed those loans were closed and the emi's assosiated with that wont get effected.
This is a kind of dupe since in my emails i made it very clear about 2 options..
—
On sat, dec 29, 2018 at 6:37 pm murali g nair wrote:
Dear sir,

With reference sr07925954, kindly be informed that i am yet to get any feedback except saying its under process. As indicated over phone i again reiterate i requested 2 options..

Loan # 403rep[protected] rs 2656 monthly emi - foreclosed on 16 dec 2018
Loan # 403rep[protected] rs 2190 monthly emi - foreclosed on 16 dec 2018

Option 1 : kindly to ensure emi dated 2nd jan 2018, of the above loans should not be effected and the loans needs to be closed with providing noc
Option 2 : expect a kind of compensation along with refund, since for no fault of mine but the error by the system, if emi getting effected again on
2 jan 2018.

Thanks and regards,
Muralidharan
—

My concern and grievance is, why should i be burdened again with the emi's when the loans got cleared by foreclosure, instead i, as a customer should be provided with other alternate source rather than making to pay again the emi's, this mounts to lapse of service and ultimately been done with grave injustice and this happened in spite of my requests,

What's the use of foreclosing the loans well in advance during the time frame?
What's the use of sending emails and informing them through tele-calls?

Is that not a case of lapse in service.in such case, i expect a kind of compensation since for no fault of mine but the error by the system and i was made the scapegoat.

Kindly find attached the payment summary report for your perusal and necessary action further.

Please look into this and do the necessary asap since the next emi dates are nearing and need a solution before that.

Thanking you,
Muralidharan
[protected] / [protected]

I have a bajaj finance digital product loan of rs.32, 500/- and with emi of rs 3250 which gets auto debited on 2 on every month.

I have foreclosed my bajaj finance digital product loan account no 417dpf86024802 on dec 28 2018 but still there is emi deductions on 2 jan 2019 after foreclosure.

How and when they will process the refund of the extra emi deducted?

Looking forward to reply from bajaj finance.

Sir, i rinkuchatterjee my mobile no [protected] ; i already paid all emi but delay but in last i only paid rs1000/- and left amount i request him to pay on after 3rd january 2019 but (Prasant recovery agent) threaten me continuously and tell me he will come today in night but presently i am living with my daghter and my father who is a patiant my husband is now out of station so help me from this harresment... Thank you.

My name is babeesh ck ph.[protected], babba. [protected]@gmail.com, working in central government department. My emi is managed by bajaj finserv vadakara, kozhikode.in december they debited emi amount 2613/- on 5/12/18 and 17/12/18 towards loan no. 5l1dfs73561037. I contacted them several times no satisfactory response from them. After 15 days their response is same. I lost my cash. It is a kind of credibility loss about you. Pls make the refund process fast.

I am a old customer having bajaj emi card. Very recent i got a call from your lending department i got a pre-approved loan of 3.4l at an interest rate of 10.47%, processing fees 10800+gst, and stamp duty of 500.
The emi amount which they told and informed is rs7618 per month. When i check with emi calculator actual emi at the rate of 10.47% is rs6444, which cost me burden of 70-80 thousand rupees.
Please look into it on priority and respond me at the earliest.

No of your customer services help me out
My issue. Your company's customer service is very poor.

Regards,
Raghavendra gajanan nyamati

First of all a lady named pallavi shinde called me and said I'm from bajaj finserv there is offer for you of 6 lakhs personal loan, she told me to purchase two policies and i purchased two policies 1]Edelweiss Tokio & 2]Indiafirst.then lady named aradhya patil called and said sir I'm also from bajaj finserv & the cheque process is very long if you want instantly pay now then i said i dont know how to pay then she said sir tell me your OTP every time when i ask & every time i told her OTP'S [i know that everyone say do not share OTP but there was a emergency & i needed the money] she made payment through razorpay and i received email like thank you for using your debit/credit card for purchase with cash at razorpay and she made transactions of RS.20000, 35000, 10000, 15000, 50000 total=1lakh 30 thousand, i checked that all payment are paid to sarvshikshasolutions.com then i called patil madam & said what is this ? she said sir we have [bajaj finserv]partnership with sarvshikshasolutions.com & you will receive your loan tomorrow . from a month everyday i call her she accept calls and says sir we have server problems, sir our manager is not present, sir...so on & now i think its fraud

please help me!