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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 155

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Y
Yuvaraaja K
from Bengaluru, Karnataka
Jan 2, 2019
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Address: 560038
Website: www.bajajfinserv.in

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Loan account number 404spf99584853

Thanks,
Yuvaraaja k - [protected]
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    M
    Mg2018
    from Melur, Tamil Nadu
    Jan 2, 2019
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    Website: bajajfinserv.in

    Dear sir,

    Pleased to inform that the following loans were foreclosed on 15th and 16th of december 2018.

    Loan # 4030vs[protected] rs 850 monthly emi
    Loan # 4030vs[protected] rs 1167 monthly emi
    Loan # 403rep[protected] rs 2832 monthly emi
    Loan # 403rep[protected] rs 2656 monthly emi
    Loan # 403rep[protected] rs 2190 monthly emi

    Unfortunately, the last 2 loans were not yet closed (Due to system error i believe) and the emi payment get debited as usual today 2nd jan 2019, this in-spite of me making the foreclosure well in advance and sending email and through voice calls to ensure those emi's not to get debited, but in vain. Even i received a call on 31st dec 2018 and the executive had confirmed those loans were closed and the emi's assosiated with that wont get effected.
    This is a kind of dupe since in my emails i made it very clear about 2 options..

    On sat, dec 29, 2018 at 6:37 pm murali g nair wrote:
    Dear sir,

    With reference sr07925954, kindly be informed that i am yet to get any feedback except saying its under process. As indicated over phone i again reiterate i requested 2 options..

    Loan # 403rep[protected] rs 2656 monthly emi - foreclosed on 16 dec 2018
    Loan # 403rep[protected] rs 2190 monthly emi - foreclosed on 16 dec 2018

    Option 1 : kindly to ensure emi dated 2nd jan 2018, of the above loans should not be effected and the loans needs to be closed with providing noc
    Option 2 : expect a kind of compensation along with refund, since for no fault of mine but the error by the system, if emi getting effected again on
    2 jan 2018.

    Thanks and regards,
    Muralidharan


    My concern and grievance is, why should i be burdened again with the emi's when the loans got cleared by foreclosure, instead i, as a customer should be provided with other alternate source rather than making to pay again the emi's, this mounts to lapse of service and ultimately been done with grave injustice and this happened in spite of my requests,

    What's the use of foreclosing the loans well in advance during the time frame?
    What's the use of sending emails and informing them through tele-calls?

    Is that not a case of lapse in service.in such case, i expect a kind of compensation since for no fault of mine but the error by the system and i was made the scapegoat.

    Kindly find attached the payment summary report for your perusal and necessary action further.

    Please look into this and do the necessary asap since the next emi dates are nearing and need a solution before that.

    Thanking you,
    Muralidharan
    [protected] / [protected]
    +1 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
    Jan 25, 2019
    Updated by Mg2018
    Sir,

    Further to the above complaint i wish to update it with the information that the Deducted EMI;s (Rs 2656 & Rs 2190 - 403REP88670272, 403REP[protected] were refunded but still expect a compensation of Rs 5000 for the mental agony and subsequent issues faced by me. This compensation request is being given since to my opine i feel there should not be a double standard as regards to the rules and regulations, especially with payment related matter. Its a well known fact that fine will be levied to customers who are not complying with monthly EMI / ECS payment and the same yardstick needs to be applied vice-versa so that the company takes the responsibility for making the error due to which the customer is burdened with additional EMI payment for no fault, though the REFUND was effected at a later date.
    As such i being an affected customer, requesting the compensation and expects justice. I would be forced to approach ombudsman / consumer court if failing to provide me with the justice.
    Kindly understand my concern and do the needful.

    Regards,
    Muralidharan
    Jan 30, 2019
    Updated by Mg2018
    What is the Status of my complaint ?
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      M
      Mayur4u
      from Pune, Maharashtra
      Jan 2, 2019
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      Address: Aurangabad, Maharashtra, 431001

      I have a bajaj finance digital product loan of rs.32, 500/- and with emi of rs 3250 which gets auto debited on 2 on every month.

      I have foreclosed my bajaj finance digital product loan account no 417dpf86024802 on dec 28 2018 but still there is emi deductions on 2 jan 2019 after foreclosure.

      How and when they will process the refund of the extra emi deducted?

      Looking forward to reply from bajaj finance.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        Rinku Chatterjee
        from Kolkata, West Bengal
        Jan 1, 2019
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        Address: Kolkata, West Bengal, 700042

        Sir, i rinkuchatterjee my mobile no [protected] ; i already paid all emi but delay but in last i only paid rs1000/- and left amount i request him to pay on after 3rd january 2019 but (Prasant recovery agent) threaten me continuously and tell me he will come today in night but presently i am living with my daghter and my father who is a patiant my husband is now out of station so help me from this harresment... Thank you.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          B
          Babeesh Ck
          from Paravur, Kerala
          Jan 1, 2019
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          Address: Kozhikode, Kerala, 673101

          My name is babeesh ck ph.[protected], babba. [protected]@gmail.com, working in central government department. My emi is managed by bajaj finserv vadakara, kozhikode.in december they debited emi amount 2613/- on 5/12/18 and 17/12/18 towards loan no. 5l1dfs73561037. I contacted them several times no satisfactory response from them. After 15 days their response is same. I lost my cash. It is a kind of credibility loss about you. Pls make the refund process fast.
          Bajaj Finserv customer support has been notified about the posted complaint.
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            R
            Raghavendra Gajanan Nyamati
            from Bengaluru, Karnataka
            Jan 1, 2019
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            Address: Bangalore, Karnataka, 560068

            I am a old customer having bajaj emi card. Very recent i got a call from your lending department i got a pre-approved loan of 3.4l at an interest rate of 10.47%, processing fees 10800+gst, and stamp duty of 500.
            The emi amount which they told and informed is rs7618 per month. When i check with emi calculator actual emi at the rate of 10.47% is rs6444, which cost me burden of 70-80 thousand rupees.
            Please look into it on priority and respond me at the earliest.

            No of your customer services help me out
            My issue. Your company's customer service is very poor.

            Regards,
            Raghavendra gajanan nyamati
            +1 photos
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              J
              Jaysinh Mane
              from Pune, Maharashtra
              Dec 31, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411014
              Website: www.sarvshikshasolutions.com

              First of all a lady named pallavi shinde called me and said I'm from bajaj finserv there is offer for you of 6 lakhs personal loan, she told me to purchase two policies and i purchased two policies 1]Edelweiss Tokio & 2]Indiafirst.then lady named aradhya patil called and said sir I'm also from bajaj finserv & the cheque process is very long if you want instantly pay now then i said i dont know how to pay then she said sir tell me your OTP every time when i ask & every time i told her OTP'S [i know that everyone say do not share OTP but there was a emergency & i needed the money] she made payment through razorpay and i received email like thank you for using your debit/credit card for purchase with cash at razorpay and she made transactions of RS.20000, 35000, 10000, 15000, 50000 total=1lakh 30 thousand, i checked that all payment are paid to sarvshikshasolutions.com then i called patil madam & said what is this ? she said sir we have [bajaj finserv]partnership with sarvshikshasolutions.com & you will receive your loan tomorrow . from a month everyday i call her she accept calls and says sir we have server problems, sir our manager is not present, sir...so on & now i think its fraud

              please help me!
              +5 photos
              Sep 19, 2019
              Complaint marked as Resolved 
              it is solved
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                singhs012
                from Hoshiarpur, Punjab
                Dec 31, 2018
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                Bajaj wallet apps 5000 add but cut 9 octber
                4999 cut bajaj finsev emi cut auto bank account. Call custmcare spak u apply elite card physical card not delver my addres

                I also chited by bajaj elit card. I payed rs 4999 for bajaj elit card but no any facility given by them. Bajaj elit card fraud card pl let me know how can return the said amot
                +2 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dec 31, 2018
                Updated by singhs012
                i can reach baja office but no hepl me
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                  sagar mohite
                  from Solapur, Maharashtra
                  Dec 30, 2018
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                  Address: Ahmednagar, Maharashtra, 414001
                  Website: Www.consumercomplaints.in

                  Dear sir/madam
                  I purchased filter
                  Loan amount is 5000
                  7 month (715 per month emi)
                  I have no balance in one month in my account
                  So one month emi not deducted
                  Next month bajaj finserv debited 2 emi 1430 also extra 650 rupees charges
                  And now for one month emi of 715
                  Bajaj wallet shows total due of 3700 /-
                  How it is possible?
                  Your emi is auto debited then why this happen???
                  Why my card was blocked?
                  Pls clear this immediately
                  Pls reply
                  +1 photos
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dec 30, 2018
                  Updated by sagar mohite
                  Pls reply and resolve
                  Dec 30, 2018
                  Updated by sagar mohite
                  Customer I'd
                  46073132

                  Loan acco
                  4410VS53883060
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                    A
                    Arun Jc
                    Dec 30, 2018
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                    Address: 621310
                    Website: Flipkart

                    My mobile number [protected]... I planned to buy a tv in flipkart through bajaj finserv.. When i entered my card details in payment page. It's showing that the card is inactive /expired...

                    How can i buy a tv in flipkart. I have remaining balance of 48343 rupees in my card..

                    Plz resolve my issue...
                    My card number is 20304022
                    02585020

                    I want to purchase ifallcon tv from flipkart..

                    Y it's showing inactive or expired.
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                      N
                      Neeraj daryani
                      from Ahmedabad, Gujarat
                      Dec 30, 2018
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                      Address: Ahmedabad, Gujarat, 380005
                      Website: Www.bajajwealth.com

                      I had applied for loan.. Agent called me asked me to submit 50000 which would be added to the loan and then asked me to deposit 100000 for fd and then again asked me to deposit 100000 for 2nd fd then they started processing after 2 days i again received a call i need to submit 90000 for final fd which i spoke to the agent and got it reduced to 50000 which i paid in all.. Then i received the user id and password which was invalid.. I called them to check the user id and password they said theybare facing technical issue due to which user id and pasaword is nit working.. After 2 days i got a call from them it has been active but on the site it still says.. Invalid.. I informed the agent about it and he gave me a new option.. That they would directly transfer the fund to my account via neft but they asked charge of 41800 for it.. I asked them why should i pay i m ready to do it my self just activate the ids but due to technical issue they would not do anything.. Agent then told me he would get that refund back to my account after 3 days.. I then agreed to pay.. I paid it and called the agent to transfer the funds.. He said it would be done in next 30 min.. But 1 hr passed by.. I again called them.. He said he is working on it.. It would take 30 min more.. Again 2 hrs passed by.. Nothing happened.. I tried call them back again and again but they did not rrceivr the call i the just got a response we will get back to u.. Thats not a service anyone would like investing soooo much money.. I[censored] have any issues say it.. Or atleast give update about it.. Do not share fake commetmemts...

                      Contacted email ids
                      [protected]@bajajwealth.com
                      [protected]@bajajwealth.com
                      [protected]@bajawealth.com
                      [protected]@bajajwealth.com

                      Contacted numbers
                      [protected]
                      [protected]

                      To resolve to issue contact me on [protected]@yahoo.com
                      [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Jan 03, 2019
                      Updated by Neeraj daryani
                      I have still not received any communication or call from them.. And i have also not recevied the loan amount yet...
                      Jan 11, 2019
                      Updated by Neeraj daryani
                      I have still not received the fund in my account... And the agents are also not picking up calls..
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                        J
                        Jaysinh Mane
                        from Pune, Maharashtra
                        Dec 29, 2018
                        Resolved
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                        Resolved

                        Address: Solapur, Maharashtra, 413304
                        Website: sarvshikshasolutions.com

                        First of all a lady named pallavi shinde called me and said i'm from bajaj finserv there is offer for you of 6 lakhs personal loan, she told me to purchase two policies and i purchased two policies 1]edelweiss tokio & 2]indiafirst. Then lady named aradhya patil called and said sir i'm also from bajaj finserv & the cheque process is very long if you want instantly pay now then i said i dont know how to pay then she said sir tell me your otp every time when i ask & every time i told her otp's [i know that everyone say do not share otp but there was a emergency & i needed the money] she made payment through razorpay and i received email like thank you for using your debit/credit card for purchase with cash at razorpay and she made transactions of rs.20000, 35000, 10000, 15000, 50000 total=1lakh 30 thousand, i checked that all payment are paid to sarvshikshasolutions.com then i called patil madam & said what is this? She said sir we have [bajaj finserv]partnership with sarvshikshasolutions.com & you will receive your loan tomorrow. From a month everyday i call her she accept calls and says sir we have server problems, sir our manager is not present, sir... So on & now i think its fraud.

                        Please help me!
                        +5 photos
                        Sep 19, 2019
                        Complaint marked as Resolved 
                        it is solved
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          M
                          Mahandar Kumar
                          from Jaipur, Rajasthan
                          Dec 29, 2018
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                          Address: Udaipur, Rajasthan

                          I am mahander kumar chhipa pan. Please sir give me update for cancel my ecom cpp telebinding loan account no.38075226
                          I don't want the cpp telebinding i already phone call give you complain before 10 days but till date you don't give me any response for this. Please close my loan. Please i don't want any mobile incorance
                          Please i request you pls cancel my cpp telebinding my mobile namber is [protected]
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dec 29, 2018
                          Updated by Mahandar Kumar
                          Very urgent
                          Dear Customer,

                          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                          Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                          Regards,
                          CPP Team
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                            innubuddy
                            from Bengaluru, Karnataka
                            Dec 29, 2018
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                            Address: Bangalore, Karnataka, 560035

                            Dear team,

                            Good day,

                            I took bike loan for the amount of 76, 000 on 13/10/2018, for that inr 3633 for 24 months and monthy due date is 06th of every month. This month on 06/12/2018 i maintain amount for emi auto deduction 3633 as my emi amount on 06/12/2018 and banalce got deducted same day towards emi and my bajaj finserv loan account showing outstanding amount for inr 530 and even on 14/12/2018 my balance inr 590 got deducted for the bajaj finserv from my salaried account.
                            I tried to complain in bajaj finserv many times with references and every time i am not able to complain in application for that particular complaint. Do the needful as soon as possible for my request.

                            Hoping positively.

                            Thanks and regards
                            Md yunus
                            Loan number: l2aban06369874
                            Contact no: [protected]
                            +5 photos
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                              suresh kumarb
                              from Chennai, Tamil Nadu
                              Dec 28, 2018
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                              Address: Kollam, Kerala, 691572

                              Dear sir, unblock my bajaj emi card
                              Unblock my emi registered with mobile number [protected] my payments are on time there are no bouncing or dues on my account. Please activated my card last six month i have not done any transaction. So that card has auto matically blocked. Please activated the card i need to purchers the led tv. Card. No.[protected]. Waiting for your reply
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Neeraj daryani
                                from Ahmedabad, Gujarat
                                Dec 28, 2018
                                Resolved
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                                Resolved

                                Address: Ahmedabad, Gujarat, 380006

                                I had applied for loan.. Agent called me asked me to submit 50000 which would be added to the loan and then asked me to deposit 100000 for fd and then again asked me to deposit 100000 for 2nd fd then they started processing after 2 days i again received a call i need to submit 90000 for final fd which i spoke to the agent and got it reduced to 50000 which i paid in all.. Then i received the user id and password which was invalid.. I called them to check the user id and password they said theybare facing technical issue due to which user id and pasaword is nit working.. After 2 days i got a call from them it has been active but on the site it still says.. Invalid.. I informed the agent about it and he gave me a new option.. That they would directly transfer the fund to my account via neft but they asked charge of 41800 for it.. I asked them why should i pay i m ready to do it my self just activate the ids but due to technical issue they would not do anything.. Agent then told me he would get that refund back to my account after 3 days.. I then agreed to pay.. I paid it and called the agent to transfer the funds.. He said it would be done in next 30 min.. But 1 hr passed by.. I again called them.. He said he is working on it.. It would take 30 min more.. Again 2 hrs passed by.. Nothing happened.. I tried call them back again and again but they did not rrceivr the call it email them just got a response we will get back to u.. Thats not a service anyone would like investing soooo much money.. I[censored] have any issues say it.. Or atleast give update about it.. Do not share fake commetmemts...

                                Contacted email ids
                                [protected]@bajajwealth.com
                                [protected]@bajajwealth.com

                                Contacted numbers
                                [protected]
                                [protected]

                                To resolve to issue contact me on [protected]@yahoo.com
                                [protected]
                                Dec 29, 2018
                                Complaint marked as Resolved 
                                The issue is still not reaolved i have not receives ny call or email from them.. Neither the amount have been credited in my account.. There is no update from them till now.. Nor they are picking up calls.. Issue is till on going..
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dec 29, 2018
                                Updated by Neeraj daryani
                                The issue is still not reaolved i have not receives ny call or email from them.. Neither the amount have been credited in my account.. There is no update from them till now.. Nor they are picking up calls.. Issue is till on going..it is not resolved..
                                I have still not received the amount or any uodate from them...
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                                  Sunny654321
                                  from Hyderabad, Telangana
                                  Dec 27, 2018
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                                  Address: Hyderabad, Telangana, 500055

                                  My Brother & Friends received a call from "+91-[protected]" claiming that they are calling from Bajan Finserv collection department and mentioned that I have taken the loan and didn't pay EMIs for 10 Months.

                                  Here I have the following queries
                                  1. If I am defaulter what are my details like loan account number etc?.
                                  2. How you people are going through our privacy? I mean how you people are accessing the personal data like Aadhar Number, etc of mine, my friends & relatives?

                                  They are not following the Data Protection Act.

                                  When I called back, they warned me that I can't go legally as they have a corporate legal team.

                                  Luckily I have voice recordings of all conversations.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    sahya selvan
                                    from Nagercoil, Tamil Nadu
                                    Dec 27, 2018
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                                    Address: 629001

                                    I Have taken loan for Home appliances from Bajaj Finserv .Loan account number(5490CD[protected]. First Due was scheduled on 05.01.2016 and Last EMI Dated[protected].I have paid all the Emi on time .But yesterday (26.12.2018) some one called me and said you have 35, 000+ penalty to pay or it will be recorded to Cibil and Bajaj will initiate legal actions against me .i was wondered and checked my loan status .It says there is an outstanding balance of Rs. 1080 on one weird Loan A/c No (549EWC[protected] which is meant for Extended warranty .they never told me single word about that extended warranty and bajaj applied for that without my knowledge .They are saying i was signed on the form but its done without my knowledge and bajaj finserv not even single time intimated me about the pending payment .they cheated me .They said i wont get any loans after this ..why should bajaj want me to pay Rs.35000+ for Rs.1080 pending payment . im really upset on this matter .Im requesting bajaj to look seriously on this matter and cancel all the actions against me .
                                    +5 photos
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                                      Raksi
                                      from Bengaluru, Karnataka
                                      Dec 27, 2018
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                                      Name:rakshith u
                                      Costomer id:86473912
                                      Loan account no:508dfs96332081

                                      Dear sir/madam

                                      Please kindly cancel my insurance of digital fone safe.
                                      I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately. If not i'm not going to pay the insurance amount i already said not interested when they call me to confirm but it's added now to my loan amount so i request you to cancel my insurance.

                                      Thanks and regards
                                      Rakshith u
                                      Loan type:mobile
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Sir

                                      Deactivate my bajaj finserv passbook EMI Card no [protected]
                                      i am not using this card long timeand cut 170 rs in my account for inacitve charges

                                      Name: Sarfaraj Jumma Tadavi

                                      DOB: 31 May 1983

                                      MN: [protected]

                                      Add:Pandurang Sharaf Nagar Yawal 425301
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                                        siddhu boy
                                        from Delhi, Delhi
                                        Dec 27, 2018
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                                        Address: Faridabad, Haryana, 121003

                                        Yes, they are cheaters and trying to make fool to everyone. Even i got a call to apply for flexi loan and they didn't tell me the whole scenario. When i agreed to apply for the same, n asked about the charges i. E. Processing fees and all. Then they told me for the one time charge around rs 4999, which they were denying earlier.

                                        I request to all of you not to trust these fake callers. Thanks
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        I have recently recieved message that I will be charged Rs. 117/- towards inactive EMI Card fees
                                        mail: [protected]@gmail.com pl. respond
                                        My NAME - WASHIM AKRAM .Dr sar plz my bajaj emi card unblock
                                        Washim kamal uddin akram's reply, Dec 15, 2018
                                        Bajaj finserv my Emi card unblock ki jia
                                        Loan application no 412DFS96763525

                                        Cancel Digital fine safe

                                        Name Pravin Raj Solomon S
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