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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 155

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V
Vishnu Tank
from Kotputli, Rajasthan
Jan 7, 2019
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Address: Jaipur, Rajasthan, 303108

Dear sir/mam, this is to inform you that recently i check my bajaj finserv emi card on bajaj finserv app. I see on there a insurance policy on my card i have not taken any insurance but if i check my details at bajaj finance website onliine that shows emi of insurance with amount of rs.950. Bajaj finance has been insured without any information. I will not pay any insured amount because i m not interested to take this insurance. Kindly request you to cancel my insurance as soon as possible and send me the confirmation of cancellation of insurance immediately.
Please im deeply trouble about this..
Regard
Manish kumar verma
Bajaj Finserv customer support has been notified about the posted complaint.
Jan 07, 2019
Updated by Vishnu Tank
Customer ID.[protected]
Policy No. - 6Y7CER97500985
I want to submit MY due EMI but app is not taking last time it happens same due to this y charge 600rs please help it's effect my CIBIL
[protected]
I dont need any personal loan. You guys are so annoying. Hundred of times i told to Bajaj Finserv excutives that I dont required any loan. Als everytime i told them that delete my number ( [protected]) from your database. But they never deleted the same.Today I received call from this number [protected].
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    V
    Vasanth436
    from Mangalore, Karnataka
    Jan 7, 2019
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    Address: 500039

    Hi.

    I have bajaj personal loan and will be cleared on 5th of every month where as every alternate month they are deducting amount stating cheque recvd mandate failed on average of rs 1000to 1200. Whe i as them they say they didnt deduct and bank says ask with sbi. Then who is responsible. I have only single loan an no other emi. Bajaj team doesn't respond properly and close the ticket without our concern and response.
    Bajaj Finserv customer support has been notified about the posted complaint.
    Mughe nahi chahiye cancelled karna dijiye
    Md Nasrulla H's reply, Dec 26, 2018
    Mughe nahi chahiye my problems
    Md Nasrulla H's reply, Dec 26, 2018
    My mistek
    Md Nasrulla H's reply, Dec 26, 2018
    Nahi chahiye my mistek
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      M
      Mike157
      from Hyderabad, Telangana
      Jan 6, 2019
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      Website: www.bajajfinserve.i

      Hi

      My name is dudhil singh.
      User id[protected]
      Loan a/c no - 4h1ecf90390731

      I have cleared all my debt on the last loan ans service was good.
      And with the same trust i tool one mobile through bajaj emi but my experience is worst.

      My due to was 2nd jan 2019 and i had sufficient balance in my account but still my emi was not deducted and i am being charged multiple times with rs 295 which is not acceptable.

      I have sufficient balance in my account.
      Please deduct your emi and refund my extra charges.
      I am attaching the screenshot for my sbi bank statement.
      Bajaj Finserv customer support has been notified about the posted complaint.
      Hi i want to deactivate my emi card and delete the Bajaj finserv account, may i know how to do it?
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        D
        Dewashish Roy
        from Raipur, Chhattisgarh
        Jan 5, 2019
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 495223
        Website: [email protected]

        1) loan a/c no 574gip96723410
        2) loan a/c no 574gip97311531

        This is my 2 loan a/c no. As per telephonic discussion with your team provide me two number health insurance policy (1) dewashish roy & aditya roy (2) soma roy & dewanshu roy of 'aditya birla health insurance'. But till date (05-jan-18) i am not receive any above related document. And dated 05-jan-19 you deducted first instalment rs.701/- *2 (Rs.1402/-) from my bank account.
        As per aditya birla health insurance team, my second policy not created, 'loan a/c no574gip97311531' but you deduct this amount. Please provide me my both policy with hard copy.
        Thaking you
        Bajaj Finserv customer support has been notified about the posted complaint.
        Before 10 month i bought a LG 32 inch tv, last three month 10 times RS 295 debited in my SBI account.i don't no why it was happening.last month(december 5-2018) my due is over but jan 3 -2019 again Rs 295 debited.please refund my amount.
        my mobile number- [protected]
        My phone number [protected]
        name ponugubati sivakumari pls active the card
        Bajaj finserv card blocked to unblocked request
        my card number [protected]
        vishal
        [protected]
        my account is getting debited for general insurance phone binding, how can i access the policy, i need some information regarding this
        my customer id. 33856486, mobile no [protected] &
        my policy no is. 400GIPHE874941
        As per telephonic discussion with your team they suggested the insurance, But till date 09/1012021) i am not receive any above related document. And dated 02/09/21you deducted first instalment rs.1584/- from my bank account.
        Please provide me my policy with hard copy.
        Thaking you

        D VENKATA KISHAN RAO
        My first installment has been deducted. But yet documents not received.
        Provide me the documents as early as possible or will have to take legal action against Bajaj finserv on line health insurance scheme.
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          D
          Depender Pandey
          from Noida, Uttar Pradesh
          Jan 4, 2019
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          consumer finance

          Address: 011

          Date ; 04/01/2019
          my mobile no ; [protected]
          my account no ; [protected]
          mere 4 agreement loans jo ki complete ho chuke hay jiska mere pass noc letter bhi hay
          or mere bank statement bhi hay aaj ki date ki
          jisme 1750 rupee debit hoye hay
          mere aacount say
          my loan agreement no
          401ecf91932293
          401ecf92930099
          401ecf97342853
          401ecf87004569

          this...
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          D
          Depender Pandey
          from Noida, Uttar Pradesh
          Jan 4, 2019
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 011

          My all consumer loans are completed
          but today 1750 amount is debit to my bank account
          mere account say 1750 ruppee debit hoye
          jabki mere saare loans complete hay
          jiksa mere pass noc letter bhi hay
          mere bajaj ki traf say 4 active loans thay
          jiski payment poore ho chuki hay
          jiska mere pass noc letter bhi hay
          fhir bhi
          bajaj finserv company nay aaj subha morning may mere pnb account ([protected], ifsc punb0875800, branch sonia vihar ) say 1750 rupee debit kar liye
          Jan 4, 2019
          Complaint marked as Resolved 
          BUT MERE PROBLEM SOLVE NAHI HOYI HAY MY CONTACT NO IS 8745086600, 8368134989
          Bajaj Finserv customer support has been notified about the posted complaint.
          Jan 04, 2019
          Updated by Depender Pandey
          BUT MERE PROBLEM SOLVE NAHI HOYI HAY
          MY CONTACT NO IS [protected], [protected]
          Sir
          Mujhe mere mobile insurance ke documents abhi tak nahi mile hai jo hamne product ke sath insurance kharidi kiya tha to please send kijiye.
          Dear sir am geeting 5 t0 6 call from your office for selling product
          please stop call now
          my number is [protected]
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            R
            ravi sidhu
            from Akhnur, Jammu and Kashmir
            Jan 3, 2019
            Resolved
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            Resolved

            Address: 152001
            Website: www.bajajfinserv.in

            I had bought samsung galaxy j7pro (Mobile) dated[protected] from standard sales, ferozepur cantt, punjab pin 152001. It was bought through bajaj fiserv loan @ 0% interest. Loan number is 4d7dpf57964509 amount 19400/- and i have taken insurance policy aslo of cpp mobile insurance no 4d7dfs57964650 amont 1799/-. I have paid total amount through emi.

            My mobile got damaged in road accident on dated[protected].
            Display was totally broken. So i went to bajaj finserv representative in ferozepur. He told to visit samsung care as mobile is in warranty period. I was asked to get repair bill and claim report from samsung care. The cost of repair is 4500/-
            Bajaj finserv representative aman bajaj has taken all papers n posted to cpp banglore for claim. It has been for 2 months that cpp insurance is not giving me my claim money.
            I have spoken to customer care representative on toll free no[protected] many times but every time they say that your claim is under process.
            It is requested that please consider the matter and take necessary action regarding my complaint
            Aug 8, 2021
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            I purchase a laptop from Vijay sales on emi from bajaj finance and now they are charging me vas service which I was not informed while purchasing.
            Dear Customer,

            Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

            Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

            Regards,
            CPP Team
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              D
              Drseeta Ram Gahlote
              from Didwana, Rajasthan
              Jan 3, 2019
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              D i was surprised to take the information o[censored]nlawfull huressement &forceful draging of my bank account without my knowedge, information, &your full illegal attentation of yours. I was debited in my bank acc-sbi-[protected]-rs3723/-on6thnov18&@rs29, 320 on 24dec, 18 for my acc-6c4rfd51358383, which was closed from my mail on18nov18 as i donot want to continue this loan-no reply was given to me for my complaint - id:2149199. Which was shamfull for your field staff-but no responce
              I want to highlight:-1-i have paid you total loanamount on 3ooct with sr[protected] from beawar-raj your branch, where i applied to close my loan &noc to issued later with-intrestrs22338 on 5nov18 was also paid. You people again deducted the rs3723+29320 in nov6th &24dec without my knowedge, consent&inspite my request, mail, complaint., on cotratory of no charges on for-clouser, noamcimplimentation as i refused for continue, for - what are the charges rs 29320+3723=rs33043. Pl remitt my amount by retorn-mail - i am disappointed with this activity&illegalcharges. Expedatedly dr sr gahlote, m. D. Sr. Specilist, beawar-raj-mob[protected] pl give direction to branch to issue noc with remittense of rs33043/-urgently
              Bajaj Finserv customer support has been notified about the posted complaint.
              Jan 03, 2019
              Updated by Drseeta Ram Gahlote
              D No Response after 24 hr, which is not desirable from Bajaj-finserve
              Requesting for change of mobile number associated with bajaj findserv card.
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                R
                rakesh vijay
                from Tiruchengode, Tamil Nadu
                Jan 2, 2019
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                Address: Kottayam, Kerala, 686601

                An amount of rs. 117 is deducted through ecs from my account of sbi bank without any information. I don't have any outstanding amount with this company. i dont have any existing loan with bajaj finserve now. and i dont have any existing dues with this company.

                Kindly refund my amount of rs. 117 at the earliest. You can contact me on myjobs.[protected]@gmail.com
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  L
                  love pyar
                  from Jalna, Maharashtra
                  Jan 2, 2019
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                  Address: Hanumangarh, Rajasthan, 335512
                  Website: [email protected]

                  Have taken personal loan and mobile loan on baja fin serv while taking the loan they told your emi date will be 5th of every month but now they are deducting 2th of every month the problem is my salary will be credited on 4th of every month so how can i pay emi on time .am ready to pay emi but the date is not at all comfortable.i called them many times to change the emi date they are telling its not at all possible whats the recent behind un necessarily paying the bouncing fees 1000rs etc .this is totally ridiculos. i have never seen irresponsible services like this

                  Regards,
                  Mohit kumar sharma
                  [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    D
                    Deepak sabadra
                    from Pune, Maharashtra
                    Jan 2, 2019
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                    Address: Bulandshahr, Uttar Pradesh, 431001

                    I deepak sabadra

                    Having bajaj finserve rbl platinum credit card
                    Today it is shows that credit card is blocked, it is not working in my rbl android software.

                    My mobile number [protected]
                    [protected]

                    Kindly request to you that crad should be unblock.
                    Card is used by me only
                    As card is blocked i am unable do transection
                    Plz do needful for unblocking credit card
                    Thanks
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Dear Customer, Your mandate has been rejected by your bank, to register click here https://www.Paynimo.com/pnyU24AGP Regards, Bajaj Finserv.

                    I always get this message
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                      Y
                      Yuvaraaja K
                      from Bengaluru, Karnataka
                      Jan 2, 2019
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                      Address: 560038
                      Website: www.bajajfinserv.in

                      I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

                      I dont want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.

                      Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

                      Loan account number 404spf99584853

                      Thanks,
                      Yuvaraaja k - [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        M
                        Mg2018
                        from Melur, Tamil Nadu
                        Jan 2, 2019
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                        Website: bajajfinserv.in

                        Dear sir,

                        Pleased to inform that the following loans were foreclosed on 15th and 16th of december 2018.

                        Loan # 4030vs[protected] rs 850 monthly emi
                        Loan # 4030vs[protected] rs 1167 monthly emi
                        Loan # 403rep[protected] rs 2832 monthly emi
                        Loan # 403rep[protected] rs 2656 monthly emi
                        Loan # 403rep[protected] rs 2190 monthly emi

                        Unfortunately, the last 2 loans were not yet closed (Due to system error i believe) and the emi payment get debited as usual today 2nd jan 2019, this in-spite of me making the foreclosure well in advance and sending email and through voice calls to ensure those emi's not to get debited, but in vain. Even i received a call on 31st dec 2018 and the executive had confirmed those loans were closed and the emi's assosiated with that wont get effected.
                        This is a kind of dupe since in my emails i made it very clear about 2 options..

                        On sat, dec 29, 2018 at 6:37 pm murali g nair wrote:
                        Dear sir,

                        With reference sr07925954, kindly be informed that i am yet to get any feedback except saying its under process. As indicated over phone i again reiterate i requested 2 options..

                        Loan # 403rep[protected] rs 2656 monthly emi - foreclosed on 16 dec 2018
                        Loan # 403rep[protected] rs 2190 monthly emi - foreclosed on 16 dec 2018

                        Option 1 : kindly to ensure emi dated 2nd jan 2018, of the above loans should not be effected and the loans needs to be closed with providing noc
                        Option 2 : expect a kind of compensation along with refund, since for no fault of mine but the error by the system, if emi getting effected again on
                        2 jan 2018.

                        Thanks and regards,
                        Muralidharan


                        My concern and grievance is, why should i be burdened again with the emi's when the loans got cleared by foreclosure, instead i, as a customer should be provided with other alternate source rather than making to pay again the emi's, this mounts to lapse of service and ultimately been done with grave injustice and this happened in spite of my requests,

                        What's the use of foreclosing the loans well in advance during the time frame?
                        What's the use of sending emails and informing them through tele-calls?

                        Is that not a case of lapse in service.in such case, i expect a kind of compensation since for no fault of mine but the error by the system and i was made the scapegoat.

                        Kindly find attached the payment summary report for your perusal and necessary action further.

                        Please look into this and do the necessary asap since the next emi dates are nearing and need a solution before that.

                        Thanking you,
                        Muralidharan
                        [protected] / [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Jan 25, 2019
                        Updated by Mg2018
                        Sir,

                        Further to the above complaint i wish to update it with the information that the Deducted EMI;s (Rs 2656 & Rs 2190 - 403REP88670272, 403REP[protected] were refunded but still expect a compensation of Rs 5000 for the mental agony and subsequent issues faced by me. This compensation request is being given since to my opine i feel there should not be a double standard as regards to the rules and regulations, especially with payment related matter. Its a well known fact that fine will be levied to customers who are not complying with monthly EMI / ECS payment and the same yardstick needs to be applied vice-versa so that the company takes the responsibility for making the error due to which the customer is burdened with additional EMI payment for no fault, though the REFUND was effected at a later date.
                        As such i being an affected customer, requesting the compensation and expects justice. I would be forced to approach ombudsman / consumer court if failing to provide me with the justice.
                        Kindly understand my concern and do the needful.

                        Regards,
                        Muralidharan
                        Jan 30, 2019
                        Updated by Mg2018
                        What is the Status of my complaint ?
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                          M
                          Mayur4u
                          from Pune, Maharashtra
                          Jan 2, 2019
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                          Address: Aurangabad, Maharashtra, 431001

                          I have a bajaj finance digital product loan of rs.32, 500/- and with emi of rs 3250 which gets auto debited on 2 on every month.

                          I have foreclosed my bajaj finance digital product loan account no 417dpf86024802 on dec 28 2018 but still there is emi deductions on 2 jan 2019 after foreclosure.

                          How and when they will process the refund of the extra emi deducted?

                          Looking forward to reply from bajaj finance.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            Rinku Chatterjee
                            from Kolkata, West Bengal
                            Jan 1, 2019
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                            Address: Kolkata, West Bengal, 700042

                            Sir, i rinkuchatterjee my mobile no [protected] ; i already paid all emi but delay but in last i only paid rs1000/- and left amount i request him to pay on after 3rd january 2019 but (Prasant recovery agent) threaten me continuously and tell me he will come today in night but presently i am living with my daghter and my father who is a patiant my husband is now out of station so help me from this harresment... Thank you.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Babeesh Ck
                              from Paravur, Kerala
                              Jan 1, 2019
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                              Address: Kozhikode, Kerala, 673101

                              My name is babeesh ck ph.[protected], babba. [protected]@gmail.com, working in central government department. My emi is managed by bajaj finserv vadakara, kozhikode.in december they debited emi amount 2613/- on 5/12/18 and 17/12/18 towards loan no. 5l1dfs73561037. I contacted them several times no satisfactory response from them. After 15 days their response is same. I lost my cash. It is a kind of credibility loss about you. Pls make the refund process fast.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                R
                                Raghavendra Gajanan Nyamati
                                from Bengaluru, Karnataka
                                Jan 1, 2019
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                                Address: Bangalore, Karnataka, 560068

                                I am a old customer having bajaj emi card. Very recent i got a call from your lending department i got a pre-approved loan of 3.4l at an interest rate of 10.47%, processing fees 10800+gst, and stamp duty of 500.
                                The emi amount which they told and informed is rs7618 per month. When i check with emi calculator actual emi at the rate of 10.47% is rs6444, which cost me burden of 70-80 thousand rupees.
                                Please look into it on priority and respond me at the earliest.

                                No of your customer services help me out
                                My issue. Your company's customer service is very poor.

                                Regards,
                                Raghavendra gajanan nyamati
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  J
                                  Jaysinh Mane
                                  from Pune, Maharashtra
                                  Dec 31, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411014
                                  Website: www.sarvshikshasolutions.com

                                  First of all a lady named pallavi shinde called me and said I'm from bajaj finserv there is offer for you of 6 lakhs personal loan, she told me to purchase two policies and i purchased two policies 1]Edelweiss Tokio & 2]Indiafirst.then lady named aradhya patil called and said sir I'm also from bajaj finserv & the cheque process is very long if you want instantly pay now then i said i dont know how to pay then she said sir tell me your OTP every time when i ask & every time i told her OTP'S [i know that everyone say do not share OTP but there was a emergency & i needed the money] she made payment through razorpay and i received email like thank you for using your debit/credit card for purchase with cash at razorpay and she made transactions of RS.20000, 35000, 10000, 15000, 50000 total=1lakh 30 thousand, i checked that all payment are paid to sarvshikshasolutions.com then i called patil madam & said what is this ? she said sir we have [bajaj finserv]partnership with sarvshikshasolutions.com & you will receive your loan tomorrow . from a month everyday i call her she accept calls and says sir we have server problems, sir our manager is not present, sir...so on & now i think its fraud

                                  please help me!
                                  Sep 19, 2019
                                  Complaint marked as Resolved 
                                  it is solved
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    S
                                    singhs012
                                    from Hoshiarpur, Punjab
                                    Dec 31, 2018
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                                    Bajaj wallet apps 5000 add but cut 9 octber
                                    4999 cut bajaj finsev emi cut auto bank account. Call custmcare spak u apply elite card physical card not delver my addres

                                    I also chited by bajaj elit card. I payed rs 4999 for bajaj elit card but no any facility given by them. Bajaj elit card fraud card pl let me know how can return the said amot
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dec 31, 2018
                                    Updated by singhs012
                                    i can reach baja office but no hepl me
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                                      S
                                      sagar mohite
                                      from Solapur, Maharashtra
                                      Dec 30, 2018
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                                      Address: Ahmednagar, Maharashtra, 414001
                                      Website: Www.consumercomplaints.in

                                      Dear sir/madam
                                      I purchased filter
                                      Loan amount is 5000
                                      7 month (715 per month emi)
                                      I have no balance in one month in my account
                                      So one month emi not deducted
                                      Next month bajaj finserv debited 2 emi 1430 also extra 650 rupees charges
                                      And now for one month emi of 715
                                      Bajaj wallet shows total due of 3700 /-
                                      How it is possible?
                                      Your emi is auto debited then why this happen???
                                      Why my card was blocked?
                                      Pls clear this immediately
                                      Pls reply
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dec 30, 2018
                                      Updated by sagar mohite
                                      Pls reply and resolve
                                      Dec 30, 2018
                                      Updated by sagar mohite
                                      Customer I'd
                                      46073132

                                      Loan acco
                                      4410VS53883060
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