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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 174

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D
Deepak
Sep 21, 2018
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Address: Hyderabad, Telangana, 500050
Website: www.bajajfinserv.in/customer-portal

This is to bring up to you notice that, I have not taken any medical insurance from Bajajfinance, but every month 1697 amount is getting deducted from my bank a/c.
I have taken air-condition in the year 2016 from Bajaj EMI scheme and got a loan closer letter also for the same. from there I didn't do any transaction, for my surprice from 2 months 1697 getting deducted from my account, they have activated a medical policy, without my notice now how can they active new policies without any signed documents nor without my confirmation this is nothing but misusing of my bank cheques provided for different purpose.

Request you to kindly close the loan account 482REM80768301 immediately and revert back my money which was deducted without my notice and handover my bank cheques.
Bajaj Finserv customer support has been notified about the posted complaint.
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    K
    Kamlesh Gurjar Patil
    from Indore, Madhya Pradesh
    Sep 21, 2018
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    Address: Bhopal, Madhya Pradesh

    Dear sir,
    This is to inform that i was not informed about the financial
    Health care charge guide at the time of detailed breakup by mr. Anurag
    Goram but the same was deducted from my reimbursement amount without
    Any prior information.
    I request to settle the same amount credit to my account otherwise
    Close my loan.

    Thanks and regards
    Kamlesh patil
    [protected]
    Date of incident 20/09/2018
    Bajaj Finserv customer support has been notified about the posted complaint.
    Sep 21, 2018
    Updated by Kamlesh Gurjar Patil
    please check screenshot by bajaj finserv THIS INFORMATION FIRST CONFIRMATION BY ANURAG image 1st
    THIS INFORMATION AFTER DISBURSMENT TIME image 2nd

    Sep 21, 2018
    Updated by Kamlesh Gurjar Patil
    my loan number[protected]
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      B
      Biyanka Thakur
      from New Delhi, Delhi
      Sep 21, 2018
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      Address: 110075
      Website: Bajaj finance

      I ve purchased s9plus with the cashback offer of rs 5000 after paying 3 emis. But still not received the money. Bajaj mail representatives are saying go to the dealer and croma bahaj representative said go to bahaj company representatives. Cashback aap log khud kha gaye kya. If do not want to guve the cashback then plz dont show us the offer arti thakur
      [protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
      Hi, my name is yadnyavalkya gokul pawar customer id 31102938 . I am exist bajaj finance customer. I had completed loae 4 loans
      but i come know that emi card wasblocked with out any prior noticebi find out this whil i try to apply for next loan .
      Plz unblock my card.

      Thanks
      yadnyavalkya pawar
      id[protected]
      Dear sir
      inedge mobile app not open i have forget my password please provide me new password my user id 1277541abhijeet roy
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        K
        KamalChandani
        from Ahmedabad, Gujarat
        Sep 20, 2018
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        Address: 380006

        Hi,
        I have been promised a balance transfer top up loan by bajaj finserv's executive mr ajay & mr nilesh.. ([protected])
        They have collected my documents (Which i have not signed).. On insisting that please get my documents signed, mr ajay told that it is not required...

        Now my concern is how can bajaj finserv pull my cibil report without my consent...
        Also i had confirmed to the executive to login my case only if the valuation of the property is sufficient for desired loan disbursal, to which he agreed that i can get a top up of 35 lakhs...
        Now these people are claiming that the valuation is not ok as per system (Which could have been checked in the first place)...

        I need a resolution to this & would also alert people that without their knowledge their information can be misused,,,

        I will provide sufficient proofs if required...
        Bajaj Finserv customer support has been notified about the posted complaint.
        Exactly, they only want your details and will insist you for it unless you give it to them and then they will try to confuse you with various terms. I have recording/chat of these as well, she was continuously asking me about my docs from the first day of contact, now after reading this I am also worried.
        https://www.consumercomplaints.in/bajaj-finserv-rude-behaviour-of-employees-c208...
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          M
          Mohan M.Rao
          from Mysore, Karnataka
          Sep 20, 2018
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          Gud mrg sir plz cancel my digital fone safe policy number 404ctb88077935 i'm not interested in this policy so plz cancel and send me acknowledgement about cancellation my bajaj i'd number is 59825809 total policy amount is 2499 emi 278 for 9 month is too burden to me so plz send me about cancel and one more thing no body called me are explained me about this policy how can they activate this is policy i will lodge a complaint at consumer court
          Bajaj Finserv customer support has been notified about the posted complaint.
          Sep 20, 2018
          Updated by Mohan M.Rao
          Sir this mohanrao my digital fone safe loan i'd number 404ctb88077935 sir not interested in this phone insurance scheme so plz cancel to me and send confirmation about cancellation my bajaj i'd number is 59825809 sir i'm not called anyone to activate this scheme but it happened automatically so plz cancel it others wise i will complaint at consumer court
          Paid my total emi plz unblock card .
          total 4 loan closed after 80 days
          pawar yadny's reply, Sep 15, 2018
          plz unblock card
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            N
            nikhil.malik
            from Noida, Uttar Pradesh
            Sep 19, 2018
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

            Hi bajaj team,

            I wanted to buy a bike so i queried regarding ktm and got call from sector 18 and 63 noida offices. After that, i visited both the showrooms but one guy from sector 18 office, name charan singh, didn't receive the call after the first contact, twice and wasn't in the office when i visited there, that's fine no issue at all. After that when i communicated with sec 63 office and they created my account, i think. He called me and asked for the scenario very rudely then i told him about the calls that he never answered (Once he did and cut the call, saying that i will call you and never called) then he told me that "ab to bike 63 office se hi lo ynha se kuch nhi milega" and so on. I told him to not to speak rudely and told him about his irresponsibility that he did. He replied "han han thik hai, hum to thik hi rhte hai".

            I don't know, how does he want to do this job or thinks that he is some kind of prince and people will come to him and ask for his permission and he and only he has the power to do that.

            I am raising this issue to you guys because no one wants to deal this kind of person, i had too but if you want to keep your record good as it is now, you need to clear or at least teach this kind of people some lessons.
            Although i am going to share this incident with all my friends and social media because someone needs a lesson.

            Employee details
            Name - charan singh
            Form - bijnor
            Contact no - [protected]/ [protected]
            Current office - ktm sector 18, noida
            Bajaj Finserv customer support has been notified about the posted complaint.
            As I complent before about cancelling mobile insurance which was opened without my permission. EMI deducted from my account every month including insurance premium why this is not fair. Please adjust excess deducted amount in EMI. Loan a/c no. U49CDD[protected]. Policy no. OG[protected]-00000064
            Hi,

            My registered mobile number is [protected].

            Suddenly there is a debit of Rs. 981 from my account by "BAJAJ FINEMI-BF[protected]".

            Don't know why?

            Please call me and let me know the reason and please do not debit any amount from my account without intimating me.
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              N
              Nitika2094
              from Hoshiarpur, Punjab
              Sep 19, 2018
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              Address: Chandigarh, Punjab, 160014

              My name is nitika guleria. My emi card no is [protected]. Please unblock my card. Because of block my card i could not buy any accessories with emi. Please unblock my card as soon as possible. This emi card is useful for me but it seems very difficult to me without card blocked. Kindly resolve this problem so can i use this card in future. Thank you
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                Sagar Suthar
                from Jaipur, Rajasthan
                Sep 19, 2018
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                Address: Jaisalmer, Rajasthan, 345001
                Website: www.bajajfinserv.in

                Experia id is[protected]
                And i am facing some issues that i have used only 43204/- out of 60, 000/- but my rest balance is showing only 1797/-.
                And i think that differnce of amount is 14999/- is due to i have order and they deduction showing double or twice... So please here by i am requesting you again to solve this problem. And my registered mobile number is [protected]
                Name sagar suthar
                Experia id is[protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
                Sep 20, 2018
                Updated by Sagar Suthar
                But no response yet from their side
                Oct 08, 2018
                Updated by Sagar Suthar
                Problem is not solved yet
                Oct 23, 2018
                Updated by Sagar Suthar
                Problem is not solved yet
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                  A
                  ankulrajput
                  from Kishanpur, Uttar Pradesh
                  Sep 19, 2018
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                  Address: New Delhi, Delhi, 110045

                  Dear Team,

                  need to know how i can claim degital fone safe insurance .
                  today eavning some body snatch my lenovo k8 note . I purchase this phone in februrary 2018 and on that time i aslo taI ke DIGITAL FONE SAFE INSURANCE i almost paid around 1880 INR. Kindly suggest me how i can resolve this isue.
                  need to know how i can claim degital fone safe insurance .
                  today eavning some body snatch my lenovo k8 note . I purchase this phone in februrary 2018 and on that time i aslo taI ke DIGITAL FONE SAFE INSURANCE i almost paid around 1880 INR. Kindly suggest me how i can resolve this isue.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Cheng my mobail number
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                    J
                    janardhanareddy61
                    from Nellore, Andhra Pradesh
                    Sep 18, 2018
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                    Address: 524137

                    Hi... I have taken three phone binding insurance policies one for me and my wife, one for my daughter, and one for my son in 2016. And in 2018 since my daughter has moved to germany i have renewed only two policies, and i received only two bonds but money is being deducted from another source apart from the two policies that i have renewed... I have clearly mentioned to cancel the third policy but it seems that they haven't cancelled the policy... Please cancel the policy and refund the money
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      A
                      avinashdevikar
                      from Nagpur, Maharashtra
                      Sep 18, 2018
                      Resolved
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                      Resolved

                      I have submitted the request for cancellation of Health Policy (Child Certificate no. OG[protected]-00000107, Customer ID[protected] on 6th of August 2018 at there Nagpur office. Even after constant follow ups with the representative at there Nagpur office for last one and half months I have not received any positive reply from them regarding my refund of Rs. 13598/-. The details of the health policy is as under:
                      1. Name: Avinash Vasant Devikar
                      2. Health Policy No.(Child certificate no): OG[protected]-[protected] for self, wife and daughter.
                      4. Plan choosen: Mediclaim insurance policy
                      3. Customer ID:[protected]
                      4. Email id: [protected]@yahoo.com
                      5. Mobile no. [protected]

                      Please look into the matter urgently so that I can get my refund of Rs. 13598/- at the earliest.

                      Regards

                      Avinash Devikar
                      Sep 27, 2018
                      Complaint marked as Resolved 
                      They neither mailed me nor they called me, they credit my refund of Rs. 13598/- in my account on 22nd of Sept 2018. Thanks
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        S
                        Sudhakar Mani
                        from Chennai, Tamil Nadu
                        Sep 18, 2018
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                        Address: Chennai, Tamil Nadu, 600126

                        I have asked my home loan outstanding to close the home loan from bajaj finserv, september 4th i raised request after that 4 reminder i sent, today is 18th i didn't received the outstanding letter.

                        When i went bajaj finserv branch they said, you have to apply online only, when i apply online there is no response and they said if you close the outstaing before 15th, next month emi will not happen, if you close after 16th will take next month emi. So i send request septmber 4th till now they didn't response.

                        My home loan number is 403shl42070905. Service request no. Sro3421873.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          R
                          RajaKumar0403
                          Sep 18, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500081

                          Hi i bought things and wanted to pay the amount through bajaj finserv emi card but the payment is declined and i got a message from that "dear customer, transaction on your bajaj finserv emi card ending 0195 for loan of rs. Xxxx has rejected due to requirement of a fresh nach mandate. Visit our branch for submission of a fresh nach mandate and a cancelled chq."
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Sep 18, 2018
                          Updated by RajaKumar0403
                          my mobile number is [protected]
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                            S
                            SinghTinku
                            from Madhipura, Bihar
                            Sep 17, 2018
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                            Address: Deoghar, Jharkhand, 814112

                            Dear sir,
                            I have made a payment of RS.2818 to my loan a/c of bajaj Finserv as on 14/09/2018 at 12:05 pm through paytm upi, the amount has been deducted from my Paytm a/c but the same was not credited.
                            My loan a/c number is 5U20CD65122882
                            and the upi reference number is
                            [protected]
                            Transaction id S84100195
                            Please check the matter where is the fault.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Pramit Banerjee
                              from Kolkata, West Bengal
                              Sep 17, 2018
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                              Address: 712102

                              Am Pramit Banerjee my mob num is [protected], I brought some Dress materiel through Bajaj finance EMI Card at Pantaloons Store, Southcity mall, Kolkata, as executive said my order is eligible for 700 rs. cash back, once i cleared my first EMI without bounce, i can get cashback, already paid all EMI;s without bounce, but still i did't get my Cash back of Rs 700, Loan ref num is "410REM49597426", Loan Disbursed date 18.09.2017 total loan amount Rs.5989/-, No. of EMI 3, First EMI 02.11.2017 & Last EMI 02.01.2018
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                H
                                Harendrasingh151291
                                from Pune, Maharashtra
                                Sep 17, 2018
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                                Address: Pune, Maharashtra
                                Website: www.bajajfinserv.in

                                I have past relation with bajaj finserv of 4 loan accounts i. E, 1- 461rem44714030, 2- 461ecf42352111, 3- 461dpf30789395, 4- 461rem43450293. All my loan is closed and noc is generated. After noc generation there is no right of company to deduct any money from my account.
                                When i send my grievance to company they write me as "charges has been deducted by registered bank as ecs mandate charges". But my bank refused for such deduction & told it is deduction by bajaj finserv but not by us.
                                But after noc generation bajaj finserv deduct amount rs 295 against all of my loan account i. E rs. 1180. My mobile is [protected] & my mail id is - [protected]@yahoo.com.
                                Please let me know what are these charges exactly, and please clear it asap, and refund it soon, i'll raise a complaint against it.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                My card is not use on flip card emi
                                Dear Sir,
                                I do not want to use the Bajaj Finserv EMI card anymore.
                                Please deactivate the same with immediate effect.
                                You also tried to deduct 117 rs from my bank account without my consent.

                                Card details as follows.
                                Card No - [protected]

                                Valid from - 07/17
                                Valid till - 07/27
                                Card holder name - Mahendra Shivaji Patil
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                                  B
                                  Brainyoberoi
                                  from Kanpur, Uttar Pradesh
                                  Sep 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: 263139
                                  Website: [email protected]

                                  Respected sir/mam
                                  My complaint no is this 2074470. I want to know about my complaint status. It's already seven days to submit this complaint.
                                  I have a loan which i have already paid in 8aug 2018 in haldwani branch. I already ask the agent give my documents which i have given at time of taking loan.
                                  He asked me for commission for this which i also paid but after that also he is denying to give papers and misbehaving. It's already been one month but nothing progress. Talking rudely and saying call customer care for papers. Please look into this n provide my documents.
                                  Sep 17, 2018
                                  Complaint marked as Resolved 
                                  my email is [email protected] Mobile no -9837326394
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Sep 18, 2018
                                  Updated by Brainyoberoi
                                  I didn't received any mail or call from them. Issue not resolved.
                                  Sep 24, 2018
                                  Updated by Brainyoberoi
                                  Please confirm status
                                  Sep 24, 2018
                                  Updated by Brainyoberoi
                                  Otherwise we will go for legal step.
                                  Even after paying my dues on time - i was charged Rs295/- and i tried reaching to customer support but no option to talk to any executive or any such guidance how to raise a request.Kindly do the needful
                                  Mere bank account Mai se 4777 rupees cut kiye hui rupees ka kya huaa, jab tak vah rupees muje nahi mitale tab tak hapta nahi bharanevala.
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                                    P
                                    Puneet34
                                    from Gurgaon, Haryana
                                    Sep 15, 2018
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                                    Address: Gurgaon, Haryana, 122001

                                    Hi management team,

                                    I have taken a loan on my name from bajaj finance to buy an a. C on 29/5/2018 from vandana electronics, jacumpura, gurgaon hr-122001. There was a concerned person who provide the loan on behalf of bajaj finance named - akash and his number is — . As per him the loan was suppose to be in 0% interest and to payable amount would be pay in 8 easy emi's i signed the document but for my reference he didn't gave any paper to me. Despite of that after a month my first emi debited from account is more than that which i told before by mr. Akash. When i register my account on bajaj finance through my loan id i saw one more loan (Cpp asset care) linked with my loan fyi i have attached the attachment of my both loan numbers. So. Without my acknowledgement how he added a loan?? I want a answer of that.. I talked him over call and have met also he kept saying that you will get the refund soon. July 20 2018, i visited to your branch located in sec 14 gurgaon and requested to cancel the loan (Cpp asset care) and he raised that request to the manager and please see i have also attached raised request letter i don't know what is your process why you keep saying loan in 0% interest i want my refund whatever is being charge extra and remove the unnecessary loan.

                                    I hope you will take a quick and strict action over the same n may get in touch with me over my the number mentioned as in my signature.

                                    Regards,

                                    Puneet gambhir

                                    [protected]
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                    Regards,
                                    CPP Team
                                    Puneet34's [Complaint's author] reply, Sep 21, 2018
                                    CPP no. - 580BEW77227889
                                    Puneet34's [Complaint's author] reply, Sep 23, 2018
                                    Any update and my number is 8700210825
                                    Respected sir,
                                    i just want to inform you from last 3 days i had paid EMI but yet
                                    not submitted in my father's loan account and also he had done
                                    fraud take extra 288 RS.

                                    NOTE- Solve it ASAP.

                                    THANKYOU.
                                    Loan no-498GDF82828821, my require EMI CARD, but Bajaj finserve staff totally Misinterprete me about my requirement.He intentionally take my innocence as privilege.He cunningly sign loan doc.i request please cancel the loan.your company harrasing.
                                    Dear Customer,

                                    This communication is with reference to our discussion on 25/09/2018 for your membership AC1392491.

                                    We hope that your query related to CPP has been successfully resolved.

                                    Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                                    Assuring you of our best services at all times.

                                    Regards,
                                    CPP Team
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                                      Y
                                      yogesh gamre
                                      from Mumbai, Maharashtra
                                      Sep 14, 2018
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                                      Address: 401105

                                      Dear sir/mam, this is to inform you that recently i had purchased honor play mobile phone from my bajaj finserv lending emi card with policy no. (577dpf[protected]. I do not want any mobile insurance besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.
                                      Thanks and regards
                                      Yogesh narayan gamre
                                      Registered mobile no. [protected]
                                      Customer id[protected]
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      My previous number was lost so I want to register a new mobile number to access my emi card please accept my complaint as soon as possible
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                                        V
                                        Vamsi154.civil
                                        from Vijayawada, Andhra Pradesh
                                        Sep 14, 2018
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                                        Address: Pune, Maharashtra
                                        Website: bajajfinserv.in

                                        My name: thota govinda rao

                                        Loan a/c no: 408rem80771007

                                        Refund amount: rs. 15268

                                        I have kept a numerous mails regarding this refund to [protected]@bajajfinserv.in but not resolved yet.

                                        I have cancelled the policy no. Og[protected]-00022996 from bajaj allianz on 4-aug-2018 and i didn't get the refund until now.

                                        As you have asked for the mail confirmation from bajaj allianz that the policy is cancelled.

                                        You have received confirmation from bajaj allianz long back.

                                        There is no response from bajaj finserv.

                                        Please initiate my refund.
                                        Bajaj Finserv customer support has been notified about the posted complaint.
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