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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 174

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S
Sudhakar Mani
from Chennai, Tamil Nadu
Sep 18, 2018
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Address: Chennai, Tamil Nadu, 600126

I have asked my home loan outstanding to close the home loan from bajaj finserv, september 4th i raised request after that 4 reminder i sent, today is 18th i didn't received the outstanding letter.

When i went bajaj finserv branch they said, you have to apply online only, when i apply online there is no response and they said if you close the outstaing before 15th, next month emi will not happen, if you close after 16th will take next month emi. So i send request septmber 4th till now they didn't response.

My home loan number is 403shl42070905. Service request no. Sro3421873.
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    RajaKumar0403
    Sep 18, 2018
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    Address: Hyderabad, Andhra Pradesh, 500081

    Hi i bought things and wanted to pay the amount through bajaj finserv emi card but the payment is declined and i got a message from that "dear customer, transaction on your bajaj finserv emi card ending 0195 for loan of rs. Xxxx has rejected due to requirement of a fresh nach mandate. Visit our branch for submission of a fresh nach mandate and a cancelled chq."
    Bajaj Finserv customer support has been notified about the posted complaint.
    Sep 18, 2018
    Updated by RajaKumar0403
    my mobile number is [protected]
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      S
      SinghTinku
      from Madhipura, Bihar
      Sep 17, 2018
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      Address: Deoghar, Jharkhand, 814112

      Dear sir,
      I have made a payment of RS.2818 to my loan a/c of bajaj Finserv as on 14/09/2018 at 12:05 pm through paytm upi, the amount has been deducted from my Paytm a/c but the same was not credited.
      My loan a/c number is 5U20CD65122882
      and the upi reference number is
      [protected]
      Transaction id S84100195
      Please check the matter where is the fault.
      +1 photos
      Bajaj Finserv customer support has been notified about the posted complaint.
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        P
        Pramit Banerjee
        from Kolkata, West Bengal
        Sep 17, 2018
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        Address: 712102

        Am Pramit Banerjee my mob num is [protected], I brought some Dress materiel through Bajaj finance EMI Card at Pantaloons Store, Southcity mall, Kolkata, as executive said my order is eligible for 700 rs. cash back, once i cleared my first EMI without bounce, i can get cashback, already paid all EMI;s without bounce, but still i did't get my Cash back of Rs 700, Loan ref num is "410REM49597426", Loan Disbursed date 18.09.2017 total loan amount Rs.5989/-, No. of EMI 3, First EMI 02.11.2017 & Last EMI 02.01.2018
        Bajaj Finserv customer support has been notified about the posted complaint.
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          H
          Harendrasingh151291
          from Pune, Maharashtra
          Sep 17, 2018
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          Address: Pune, Maharashtra
          Website: www.bajajfinserv.in

          I have past relation with bajaj finserv of 4 loan accounts i. E, 1- 461rem44714030, 2- 461ecf42352111, 3- 461dpf30789395, 4- 461rem43450293. All my loan is closed and noc is generated. After noc generation there is no right of company to deduct any money from my account.
          When i send my grievance to company they write me as "charges has been deducted by registered bank as ecs mandate charges". But my bank refused for such deduction & told it is deduction by bajaj finserv but not by us.
          But after noc generation bajaj finserv deduct amount rs 295 against all of my loan account i. E rs. 1180. My mobile is [protected] & my mail id is - [protected]@yahoo.com.
          Please let me know what are these charges exactly, and please clear it asap, and refund it soon, i'll raise a complaint against it.
          +3 photos
          Bajaj Finserv customer support has been notified about the posted complaint.
          My card is not use on flip card emi
          Dear Sir,
          I do not want to use the Bajaj Finserv EMI card anymore.
          Please deactivate the same with immediate effect.
          You also tried to deduct 117 rs from my bank account without my consent.

          Card details as follows.
          Card No - [protected]

          Valid from - 07/17
          Valid till - 07/27
          Card holder name - Mahendra Shivaji Patil
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            B
            Brainyoberoi
            from Kanpur, Uttar Pradesh
            Sep 17, 2018
            Resolved
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            Address: 263139
            Website: [email protected]

            Respected sir/mam
            My complaint no is this 2074470. I want to know about my complaint status. It's already seven days to submit this complaint.
            I have a loan which i have already paid in 8aug 2018 in haldwani branch. I already ask the agent give my documents which i have given at time of taking loan.
            He asked me for commission for this which i also paid but after that also he is denying to give papers and misbehaving. It's already been one month but nothing progress. Talking rudely and saying call customer care for papers. Please look into this n provide my documents.
            Sep 17, 2018
            Complaint marked as Resolved 
            my email is [email protected] Mobile no -9837326394
            Bajaj Finserv customer support has been notified about the posted complaint.
            Sep 18, 2018
            Updated by Brainyoberoi
            I didn't received any mail or call from them. Issue not resolved.
            Sep 24, 2018
            Updated by Brainyoberoi
            Please confirm status
            Sep 24, 2018
            Updated by Brainyoberoi
            Otherwise we will go for legal step.
            Even after paying my dues on time - i was charged Rs295/- and i tried reaching to customer support but no option to talk to any executive or any such guidance how to raise a request.Kindly do the needful
            Mere bank account Mai se 4777 rupees cut kiye hui rupees ka kya huaa, jab tak vah rupees muje nahi mitale tab tak hapta nahi bharanevala.
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              P
              Puneet34
              from Gurgaon, Haryana
              Sep 15, 2018
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              Address: Gurgaon, Haryana, 122001

              Hi management team,

              I have taken a loan on my name from bajaj finance to buy an a. C on 29/5/2018 from vandana electronics, jacumpura, gurgaon hr-122001. There was a concerned person who provide the loan on behalf of bajaj finance named - akash and his number is — . As per him the loan was suppose to be in 0% interest and to payable amount would be pay in 8 easy emi's i signed the document but for my reference he didn't gave any paper to me. Despite of that after a month my first emi debited from account is more than that which i told before by mr. Akash. When i register my account on bajaj finance through my loan id i saw one more loan (Cpp asset care) linked with my loan fyi i have attached the attachment of my both loan numbers. So. Without my acknowledgement how he added a loan?? I want a answer of that.. I talked him over call and have met also he kept saying that you will get the refund soon. July 20 2018, i visited to your branch located in sec 14 gurgaon and requested to cancel the loan (Cpp asset care) and he raised that request to the manager and please see i have also attached raised request letter i don't know what is your process why you keep saying loan in 0% interest i want my refund whatever is being charge extra and remove the unnecessary loan.

              I hope you will take a quick and strict action over the same n may get in touch with me over my the number mentioned as in my signature.

              Regards,

              Puneet gambhir

              [protected]
              +3 photos
              Bajaj Finserv customer support has been notified about the posted complaint.
              Dear Customer,

              Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

              Regards,
              CPP Team
              Puneet34's [Complaint's author] reply, Sep 21, 2018
              CPP no. - 580BEW77227889
              Puneet34's [Complaint's author] reply, Sep 23, 2018
              Any update and my number is 8700210825
              Respected sir,
              i just want to inform you from last 3 days i had paid EMI but yet
              not submitted in my father's loan account and also he had done
              fraud take extra 288 RS.

              NOTE- Solve it ASAP.

              THANKYOU.
              Loan no-498GDF82828821, my require EMI CARD, but Bajaj finserve staff totally Misinterprete me about my requirement.He intentionally take my innocence as privilege.He cunningly sign loan doc.i request please cancel the loan.your company harrasing.
              Dear Customer,

              This communication is with reference to our discussion on 25/09/2018 for your membership AC1392491.

              We hope that your query related to CPP has been successfully resolved.

              Please feel free to contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

              Assuring you of our best services at all times.

              Regards,
              CPP Team
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                Y
                yogesh gamre
                from Mumbai, Maharashtra
                Sep 14, 2018
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                Address: 401105

                Dear sir/mam, this is to inform you that recently i had purchased honor play mobile phone from my bajaj finserv lending emi card with policy no. (577dpf[protected]. I do not want any mobile insurance besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.
                Thanks and regards
                Yogesh narayan gamre
                Registered mobile no. [protected]
                Customer id[protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
                My previous number was lost so I want to register a new mobile number to access my emi card please accept my complaint as soon as possible
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                  V
                  Vamsi154.civil
                  from Vijayawada, Andhra Pradesh
                  Sep 14, 2018
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                  Address: Pune, Maharashtra
                  Website: bajajfinserv.in

                  My name: thota govinda rao

                  Loan a/c no: 408rem80771007

                  Refund amount: rs. 15268

                  I have kept a numerous mails regarding this refund to [protected]@bajajfinserv.in but not resolved yet.

                  I have cancelled the policy no. Og[protected]-00022996 from bajaj allianz on 4-aug-2018 and i didn't get the refund until now.

                  As you have asked for the mail confirmation from bajaj allianz that the policy is cancelled.

                  You have received confirmation from bajaj allianz long back.

                  There is no response from bajaj finserv.

                  Please initiate my refund.
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                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    P
                    pavanreddy indurti
                    from Hyderabad, Telangana
                    Sep 14, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500090
                    Website: Bajaj

                    However, without any enquiry your market evaluator is given wrong evaluation at my place the land cost is more... Compare to the other end of the same location (Xxxxxxx)

                    I will challenge to bfl that he not enquired in my locality and also i will challenge you guys if he will get any house with the same he put on market correction i will leave my house to bfl on charity or free basis... But you have to prove me and collect it.

                    I have given enough supporting documents and also you can view the government evaluator who done in the month of april, which is just opposite to my apartment in the same lane...

                    That evaluation is done as directed by bank, not by builder i mean to say a volunteer survey with no influence, also the price is high in my locality still the survey is low but my comparison without any enquiry he has put on wrong value 2700 sqft instead of 3800sqft... See the difference how it is... More over this evaluation done in the month of april for fully not completed building and you can imagine for the completed house value and a just 2-year-old property

                    My challenge is clear has to prove the valuation is 2700 sqft in my colony (Xxxxxxx) if yes i will leave my house to him on free basis.

                    Hope you guys don't need of the trusted customers... U guys need only cheaters to help

                    And your agents don't have a minimum courtesy to call back at any time

                    Please find the attached respective chat conservation history also attached the govt valuation assessment.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      Sandip Karia 77
                      from Mumbai, Maharashtra
                      Sep 13, 2018
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                      Address: Ahmedabad, Gujarat, 380061

                      I took bajaj finance loan before few years and all are completed. But from that time, i am keep on getting one or more call almost every day. Many time people are using abusing words also in call.

                      I already registered my mobile number in dnd but still i keep on getting call.

                      They don't have dnd register option on website.

                      Why there is no common system and keep on getting call every day and even multiple time in a day? If someone don’t need any loan, how person will change his answer if someone call multiple times.

                      Today person also said that he will give my number to all so you will get call every minute.
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Sep 20, 2018
                      Updated by Sandip Karia 77
                      In email they said that it will stop all promotional call from 48 to 72 hours. But today after 1 week I again got call from named Mr. Sahil. So this is not yet resolved and I don't see any action.
                      Dear

                      I can't understand why deducted my account balance in two times of Rs. 295/- on date 11/09/18 & 12/09/18. My amount deducted details to be attached.

                      Please solve this problem.

                      Regards
                      S.Fadikar
                      M:[protected]

                      keep on getting promotional call from bajaj finance every day - Comment #3209528 - Image #0
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                        K
                        khetan singh dewangan
                        from Malkangiri, Chhattisgarh
                        Sep 12, 2018
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                        Address: 492001
                        Website: nil

                        Hello sir,

                        I request to say that please de-activation of my bajaj finserv emi card, my card no. [protected] khetan singh dewangan,

                        Presently i have not required of yours emi card,
                        I have not to pay emi card fee,
                        Please deactivate my card and membership, and send my conformation email id [protected]@gmail.com, [protected]@rediffmail.com

                        Thanks
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Bajaj Finserv — refund my amount which debited name of dirdb charges without any intimation.

                        deactivate of my emi card - Comment #3209523 - Image #0
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                          V
                          VasanthiGrace
                          from Coimbatore, Tamil Nadu
                          Sep 12, 2018
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                          Address: Madurai, Tamil Nadu, 625007

                          Dear Sir/Madam,

                          This is Vasanthi, senior citizen. Myself initiated the mail for cancellation of two insurance policies which Bajaj Company assigned on me without my PERMISSION/KNOWLEDGE.I had discussed with nearest bajaj branch office and physically given the hard copy of cancellation request and sent the mail to respective bajaj customer care team ( [protected]@bajajfinserv.in). Luckily I got the call logged id SR03482507 regard that but have not received the valuable information. The worst thing is no-one talk about the refund money and why it's got deducted without my knowledge?
                          Please provide any proof from your end that myself given permission for applying the insurance policy. If 'NO' would like to know the reason and who has given the permission behalf of me?

                          Please help me to refund the 12480 amount which has been deducted the below duration from account and kindly help me to cancel the two policies immediately.

                          Deducted amount details:

                          For 2 insurance policy amount totally = 2080 per month.

                          Totally 12480 amount deducted from my bank account during the period from 06th Apr 2018 to 05th Sept 2018 for the last 6 months.

                          Kindly do needful.

                          Thanks and Regards,

                          Vasanthi Grace
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            B
                            Brainyoberoi
                            from Kanpur, Uttar Pradesh
                            Sep 11, 2018
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                            Resolved

                            Address: 263139

                            Respected sir/mam

                            I have a loan which i have already paid in 8Aug 2018 in haldwani branch. I already ask the agent give my documents which I have given at time of taking loan.
                            He asked me for commission for this which I also paid but after that also he is denying to give papers and misbehaving. It's already been one month but nothing progress. Talking rudely and saying call customer care for papers. Please look into this n provide my documents.my loan Account number is T05PST69519094.
                            Sep 19, 2018
                            Complaint marked as Resolved 
                            Only I have to say that pls provide my documents from Bajaj finserv haldwani office
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Greetings Sir
                            My insurance policy no IM1741593 on product #vivo y81 mobile and my digital fone safe with LAN U31DFS85383422.
                            And I don't have an interest in this insurance and I don't know how it's activated . So kindly asking you to remove my insurance plan
                            Thank you.
                            Raised the compliment and bajaj asked to wait for 48 hrs, its already 96hr and nobody is responding. I called to Omindo Auto machines number and they said, they got the approval of the compliment and my person will call.
                            Worst experience with Bajaj
                            I buy new washing machine
                            after 15 days as a mandate charge rs 118 deducted from my bank account...
                            this is my contact number [protected]
                            my account number is [protected]

                            about documents - Comment #3209549 - Image #0
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                              K
                              Khaleel Mohammad
                              from Suriapet, Telangana
                              Sep 11, 2018
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                              Website: Iam not interested insurance policy

                              Iam mohammad khaleel iam at kothagudem khammam dist my mobile vivo y83 pro iam not interested insurance policy my membership im1750795
                              Membership fee1849 idont pay this amount plz leav him
                              Pz remove my insurance policy
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              My customer ID 32020348. Please deactivate Bajaj emi card.I am not using it.Also Rs.117 debited from my account. I am not asking for the EMI card. I don't want to pay unnecessarily.please repay back RS.117. I have never been using this card. All my Emis paid without any delay then why people are debit my account
                              Raised the compliment and bajaj asked to wait for 48 hrs, its already 96hr and nobody is responding. I called to Omindo Auto machines number and they said, they got the approval of the compliment and my person will call.
                              Worst experience with Bajaj
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                                B
                                Bharath Solomon
                                from Chennai, Tamil Nadu
                                Sep 11, 2018
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                                Address: 60062

                                I had taken a loan from Bajaj Finserv for 3 Lakhs 6 months back 403SPL62764704 they had taken a ECS mandatory form twice and there is no update that it was rejected, while the customer care always call me for late payment in this regards. 6 Months I paid through online and this time iam reluctant to pay without proper justification.

                                I had already taken Loan through Bajaj Finance twice and you can see my track record of payment. 403SPL05686109 and 403SPL10191118

                                I have already raised query about this issue on 11/3/18, 6/4/18, 9/9/18 they simply close the query as "Issue solved " no communication or dispute is seen there of.
                                I swear that there is enough balance to close the total loan money and still they dont make ECS transfer and inform me that i had defaulted.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Greetings Sir
                                My insurance policy no IM1741593 on product #vivo y81 mobile and my digital fone safe with LAN U31DFS85383422.
                                And I don't have an interest in this insurance and I don't know how it's activated . So kindly asking you to remove my insurance plan
                                Thank you.
                                Dear dir/madam,
                                i want to change my bank detalis in in my bajaj finserve account ... pl. tell how to do
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                                  S
                                  Sandiprajput
                                  from Mumbai, Maharashtra
                                  Sep 11, 2018
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                                  Address: Thane, Maharashtra, 421201

                                  I am purchasing mobile from flipkart with no cast emi option by using bajaj finserv emi card. While checking the bajaj finserv emi option they are clearly showing me the exact price of my mobile is multiplied by the number of emi, no extra cost nothing mentioned anywhere. Even on bajaj finserv portal also the same thing that is showing me an emi option. But they are deducted extra 58/- rupees. This is not the good thing they are doing. I need to refund my money back into my account.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    H
                                    hemant.makhijani
                                    from Pune, Maharashtra
                                    Sep 11, 2018
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                                    Address: Pune, Maharashtra, 412308

                                    How many times should i be receiving a call from your customer care or automated call although i have logged a complaints multiple times here and over mail also.

                                    Refer :
                                    https://www.consumercomplaints.in/bajaj-finserv-automatic-calls-for-loans-c20217...

                                    Already sent you a mail long back! Not received any acknowledgement.

                                    Please do not call me for any loan related offers until i request you to do so.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Hello sir..
                                    I request to all Bajaj team
                                    My Bajaj emi card had blocked..Plz unblock my card.i promise to hole team don't repeat this situation...Plz plz

                                    do not disturb for loans - Comment #3205789 - Image #0
                                    This is for your kind information that I want to change registered mobile number as instead of [protected] to change as [protected]
                                    I didn't get any product Flipkart transection is cancelled and BajajFinserv loan is start..they didn't reply me...and not stop load ... BajajFinserv is fraud company
                                    Sir,
                                    My Bajaj EMI CARD (XXXX 3966) Blocked 4 month's back. From two months, I trying unblock my Card.
                                    I am sent two Emails ( SR03085986 and SR[protected] to [protected]@ bajajfinserv. Still I am not get my card unblock.
                                    I am requesting, Pls take action against this company
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                                      Gautham Gatla
                                      from Nellore, Andhra Pradesh
                                      Sep 10, 2018
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                                      Address: 500010
                                      Website: Bajaj finserv

                                      Actually i have taken a mobile in emi in bajaj finserv due to fever i couldnt pay in emi in correct time so i requested the employee ravinder bajaj agent to give me 2days time i vl pay ur amuont but he is not listening to me nd scolding me bad words its not the correct way to handle a cust im definetly going to register a complaint for higher authoroties
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      My emi date is 5/9/18
                                      But i.paid a emi on 4th
                                      But bajaj ext said to me it is not advance payment for next month I Thier no sliding ad

                                      employee rude behaviour with customer - Comment #3205665 - Image #0
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                                        G vijay VK
                                        from Chennai, Tamil Nadu
                                        Sep 10, 2018
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                                        Address: Chennai, Tamil Nadu

                                        Hi,
                                        This is vijay from abadi.
                                        I have received a call from telecaller for personal loan.
                                        They asked me to pay 10% of loan amount to approve loan this is for deposit or security amount.
                                        I have asked 3lk and paid 30K through online.
                                        They sent me one receipt# 2181 (contact # [protected]) and asking more 20K to approve loan.
                                        And they are not ready to return my money even I ask to cancel the loan request.
                                        Can you help me in this case.
                                        +1 photos
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Sep 10, 2018
                                        Updated by G vijay VK
                                        It was Avadi not abadi* in first line
                                        Sep 15, 2018
                                        Updated by G vijay VK
                                        Attached my payment detail attached

                                        My payment details may help attached

                                        collected money as deposit for personal loan - Comment #3209640 - Image #0
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