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Bajaj Finserv Complaints & Reviews

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Updated: Nov 20, 2025
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Bajaj Finserv reviews & complaints page 204

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S
shyamali kar
from Mumbai, Maharashtra
Apr 1, 2018
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Dear sir,

My name is suvasish kar, i have a emi card no [protected], validity with effect from 11/16 to 11/24, gold card, found blocked. Please activate my card at the earliest, my contract no [protected]. My email is [protected]@gmail.com, my aadhar card no[protected], my pan card no aoopk5927l, my date of birth is 10 nov 1974, and presently residing at secunderabad
May 3, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Bajaj Finserv Customer Care's response
Hi shyamali kar, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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    Santhu7026
    from Tumkur, Karnataka
    Mar 31, 2018
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    Address: Davanagere, Karnataka, 577004

    Lakshamma a took a fone from vikas mobiles 23/2/2018. Please cancel my fone safe insurence. I glad to inform you that
    My email i'd is [protected]@gmail.com
    Unique no is 63014462
    Registered mobile no is [protected]
    Please sir i have a financial problem please cancel my fone safe (Cpp) insurence.
    Insurance loan number is 4f5dfs66179723.
    Please solve this problem.
    May 3, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Apr 02, 2018
    Bajaj Finserv Customer Care's response
    Hi Santhu7026, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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      R
      ravgu10
      from Gurgaon, Haryana
      Mar 31, 2018
      Resolved
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      Address: 485001
      Website: www.bajajfinserv.in

      Rama shankar gupta
      Mobile no: [protected]
      Personal loan account no: 75656391

      It is about bajaj finserv satna mp. Office
      Where mr anilkumar singh communicated that you will get personal loan in "8.54%" this special discount for doctors, he also mentioned in a paper slip which is attached.

      Last night i got mail for sanction for loan where it is mention that loan is approved with 15% rate of interest.

      I said i dont want loan please dont disbursed money, he said now nothing can be done you will get money by tomorrow morning.

      I am ready to return full amount, process for this loan cancellation asap.

      I have whatsapp chat and other communication as proof.
      May 12, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Apr 02, 2018
      Bajaj Finserv Customer Care's response
      Hi ravgu10, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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        A
        Amaresh Nayak
        from Bengaluru, Karnataka
        Mar 31, 2018
        Resolved
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        Hi my fellow citizens,

        It is a humble request to you that please read all documents of bajaj finserv before signing on it. The sales person can make lots of promises which may not be true. You will be caught once you avail any loan and that sales person won't respond once the disbursal of amount happens. I narrowly escaped from such a fraud by god's grace and it is my duty to make you aware of the services provided by bajaj finserv. I know we are from minor financial background and we need money to fulfill some of ours commitments but it never means that we will fall in trap. Thank you...
        May 14, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Apr 02, 2018
        Bajaj Finserv Customer Care's response
        Hi Amaresh Nayak, Greetings from Bajaj Finserv! With reference to your post, we request you kindly specify the exact requirement along with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you.
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          S
          satish.b
          from Bengaluru, Karnataka
          Mar 30, 2018
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          Website: www.bajajfinservlending.in

          There was an unauthorized ecs transaction of rs.117 from my citibank savings account on the 26th march 2018. There was no intimation or any email regarding this. Hence no approval from my side. This is completely illegal.
          Kindly cancel my card, which has been unused from the last 4-5 years at least and credit rs 117 to my account at the earliest failing which i will have no other option but to take legal action.
          Intercity ecs paid paid to tpcf bajaj finance:4009117:billjunction payments limited refno:[protected] ref no :- [protected]
          Account name: satish. B
          Bajaj Finserv customer support has been notified about the posted complaint.
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            P
            Pawan Kumar Soni Swarnakar
            from Raipur, Chhattisgarh
            Mar 30, 2018
            Resolved
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            Address: Janjgir-Champa, Chhattisgarh

            Neeraj pathak namak ek janjgir ka byakti aapne aap ko bajaj compney ka recovery manager batate huyea galat tarike se raat raat ko logo ko 4'5'aadmiyeao ke saath jakar pareshan kar raha hy
            Jisse bajaj compney ka naam kharab ho raha hy
            Neeraj pathak namak byakti aapne aap ko bajajfinserv ka recovery manager batate huyea raat 11:12 baje logo ke ghar ghuskar unke dwara liyea gay home aaplincess ko jabran uthane lagta hai muhalle me ho halla karta hy aur kahi bhi logo ko raste me rok kar jaan se marne ki dhamki deta hy bachho ko uthwa lene ki dhamki deta hy jisse muhalla wasi paresaan hy. Jiski sikayaat polise head qtr me bhi ki gai hy awam branch champa ko infm kiya gaya hy.
            Infm karne par rok kar jaan se marne ki dhamki neeraj namak bakti ne mughe di hy. Pawan
            May 18, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Apr 02, 2018
            Bajaj Finserv Customer Care's response
            Hi Pawan Kumar Soni Swarnakar, Greetings from Bajaj Finserv! With reference to your post, we request you kindly specify the exact requirement along with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you.
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              U
              ursanil1978
              from Vijayawada, Andhra Pradesh
              Mar 30, 2018
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              Process to deactivate my finserv card. While getting the car, it was informed that the card will be free however now i am getting sms that, because of non use i have to submit some amount to you guys.
              Anyway i am not using the card and don't feel not required in future as well, so please inform how to deactivate my card, searched but not able to find any solution.
              Bajaj Finserv customer support has been notified about the posted complaint.
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                A
                Alka Upadhyay
                from Ahmedabad, Gujarat
                Mar 30, 2018
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                Address: Ahmedabad, Gujarat

                I dont need this card anymore, the loan has been completed since 4 years, and then also you guys are charging money for it, if the card is inactive, you are charging 117 rupees. You guys directly deduct money from our accounts anf dont even respond to customer care center.

                You guys are there to help people, at least imprive your services than blackmailing them to us.

                Stop harrasing your costumers. This is harrasment.
                May 14, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Apr 03, 2018
                Bajaj Finserv Customer Care's response
                Hi Alka Upadhyay, Greetings from Bajaj Finserv! With reference your post we wish to inform you that kindly share your bank statement at [protected]@bajajfinserv.in to assist you further.
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                  P
                  Pankti 1011
                  from Borsad, Gujarat
                  Mar 30, 2018
                  Resolved
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                  Address: Vadodara, Gujarat, 390011

                  Hello,

                  Grievance redressal team & we care team

                  This email is to inform you that i am holding a platinum emi card no : [protected] with bajajfinserv. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a platinum emi card.

                  Now my issue is my emi card has been blocked.

                  However i request you to please activate my emi card so that i can use your services.

                  I am with bajaj from last 3 years and have cleared all the loans i took from them.

                  Details : emi card no : [protected]

                  Regards
                  Pankti acharya
                  May 18, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 03, 2018
                  Bajaj Finserv Customer Care's response
                  Hi Pankti 1011, Greetings from Bajaj Finserv! with reference to your post we regret to inform you that your EMI card*****4103 is permanent blocked inline with our company credit policy. Please feel free to write us for any further assistance. Thank you!
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                    A
                    Ankit vishnoi
                    from Muzaffarnagar, Uttar Pradesh
                    Mar 29, 2018
                    Resolved
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                    Address: 574214
                    Website: [email protected]

                    Sir hereby i inform you that i took an emi loan from bajaj finserv for tv purchase. Now i clear that loan on time but finserv put negative remark in my cibil report. For payment due although i got noc from them. But they don't activate my card any spoil cibil. For that no other bank provide loan and credit facility to me. Although there is not my fault in that but i request so many time but don't get satisfactory answer from them. They are not take this matter seriously but i suffer a lot for this reason. Please look into the matter and solve this problem.

                    Thanks and regards
                    Ankit vishnoi
                    May 4, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Mar 29, 2018
                    Chilakalapalli Sai's response
                    My Emi card is blocked please unblock.card.No.[protected]:vd.from.05/16:vd.thru:05/26:Ex.iD:30470743.chilakalapalli.sai:[protected].[protected]

                    Verified Support
                    Apr 03, 2018
                    Bajaj Finserv Customer Care's response
                    Hi Ankit vishnoi, Greetings from Bajaj Finserv! We wish to inform you that your EMI card active status. Thank you!
                    Chilakalapalli Sai. Experia iD. 30470743:valid.from:05/16:valid.thru:05/26.[protected]:[protected]

                    emi card blocked and spoil cibil report without any fault - Comment #3055255 - Image #0
                    emi card blocked and spoil cibil report without any fault - Comment #3055255 - Image #1
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                      S
                      senthilkumartr
                      from Bengaluru, Karnataka
                      Mar 29, 2018
                      Resolved
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                      Address: 560102

                      Hello, I had availed a LOAN from Bajaj Fin Serv. The total LOAN amount was 61, 00, 000 including insurance (which BTW, I did not want). Initially, Rs.43, 00, 000 was disbursed in August. I was surprised to see EMI being charged for the entire 61, 00, 000 though I had not received the balance amount cheque. I was paying an additional Rs. 16, 000 EMI for the balance Rs.18, 00, 00, which I had not received.

                      I raised a complaint and I was told that the extra amount charged will be refunded after the entire amount is disbursed / or adjusted against the EMI. I have emails from Bajaj Fin Serv stating this

                      The same happened in November December and I was time and again assured that the amount will be reimbursed. Part LOAN amount was disbursed in December.

                      Again I was told the full amount will be disbursed at the time of possession and that the cheque will be made out in the name of the builder from whom I had purchased the apartment

                      Finally, The cheque for the balance amount (Rs.14, 20, 000) was made in the name of the builder and handed over directly by the lawyer of bajaj fin serv to the builder's representative on February 16 2018.

                      Now, when I checked for the refund of the amount that was paid, with me not having received the money, I am told that I had signed a document stating that interest can be charged even without me having received the amount.

                      Which ### would agree to such a clause??? Also, there were thousands of documents that we had to sign at the time of procuring the LOAN and this was never pointed out to us.

                      The extra amount charged is approximately Rs.95, 000 and Bajaj Fin Serv is not refunding the amount, though I was assured by their representatives (including the Area Sales Manager who dealt with me and the CUSTOMER CARE team) that I will receive the money. I have received this assurance from them 4-5 times.

                      This is thievery and cheating from Bajaj Fin Serv.
                      Yesterday, 28 March, When I called the customer service, (4.15 PM, think the CUSTOMER CARE executive’s name was shraddha)I was promised that some one will call me back within 24 hours and it has not happened.
                      May 20, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 03, 2018
                      Bajaj Finserv Customer Care's response
                      Hi senthilkumartr, Greetings from Bajaj Finserv! Request you to share your contact details or write to us at [protected]@bajajfinserv.in so that we can assist you better.Thank you.
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                        R
                        Ratna Malakar
                        from Kolkata, West Bengal
                        Mar 29, 2018
                        Resolved
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                        Address: Kolkata, West Bengal

                        I am rabindranath malakar. I take a personal loan by provide you. But my loan offer is a rs 40000 which interest was 19.5%. For 36 months and emi rs 1710. But loan disbursal amount 40000. Sanction amount 40000. Bank in amount 38000. Which 1st emi debited my account rs 1910. At that time i call loan provider but nobody response my phone. I check my loan certificate by online. There see my loan amount 43000 and rate of interest 34% and and emi rs1910. Pls solve this matter as soon as possible.

                        My pl a. C. No410pst43087755
                        May 8, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 06, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Ratna Malakar, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
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                          A
                          Ankits1987
                          from Bhadarwah, Jammu and Kashmir
                          Mar 29, 2018
                          Resolved
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                          Resolved

                          My customer id is 44598427. I received a message from bajaj finserv stating

                          "dear customer, your emi card annual inactive fees of rs.117 is due on 22nd june18. Available loan limit on card is rs.115, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee"

                          At the time of issuing me the card i was told by the bajaj finserv executive that this card is free of cost with no annual fee. I have repaid all the installments of my loan and i dont need this card anymore so i want to deactivate/surrender my emi card. Please deactivate my card at the earliest as i dont need it anymore.
                          May 7, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 06, 2018
                          Bajaj Finserv Customer Care's response
                          Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
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                            J
                            jainankur123
                            from Gurgaon, Haryana
                            Mar 28, 2018
                            Resolved
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                            I have received a message from your stating that a loan of Rs.14, 90, 500/- is approved and that a disbursal of Rs.14, 43, 064/- shall be made to me within 72 hours. In first place, I never applied for any loan, I was conveyed that an overdraft limit is being sanctioned and not the loan but details state that that its a five year loan with first installment being due on 02/05/2018. Also so many charges have been stated in the breakup which was never told to me for getting the overdraft limit, except processing charges of 2%.

                            The disbursal of above loan is not made and I want to get the same stopped immediately. I dont want this to proceed. I am utterly shocked and disappointed at the shoddy trade practices being employed.
                            May 13, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2018
                            Bajaj Finserv Customer Care's response
                            Hi jainankur123, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
                            Hi,
                            I have cleared my all lone of bajaj finserv emi network but my card is block pls unblok my card so i can take move emi on eletronic pls unblock my card i request you too my card numder is [protected]
                            Thank you
                            SURESH KUMAR AGARWAL
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                              R
                              RUCHIR POPAT
                              from Gadhada, Gujarat
                              Mar 28, 2018
                              Resolved
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                              Address: Jamnagar, Gujarat

                              I am ketna majithiya, took a personal loan from your jamnagar branch before 9, month ago. I have repaid installment regularly. But due to deduction of income tax I have not paid this month installment. Branch staff are torture me to pay installment since 20 days and thretaning me also. They have also come at home twice.This type of staff behaviour is not acceptable. I have also told him to pay installment as early as. I request you to take action against staff.
                              May 16, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 06, 2018
                              Bajaj Finserv Customer Care's response
                              Hi RUCHIR POPAT, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
                              This is in reference to the loan number 5060CD57454781 by the name of Devashish Goyal.I am trying to make the online payment from 2 months via paytm and online transfer through your portal.

                              And they are being charges me bouncing charges, so please do the needful as i m very irritated by your service.

                              unauthorised recovery - Comment #3054748 - Image #0
                              unauthorised recovery - Comment #3054748 - Image #1
                              unauthorised recovery - Comment #3054748 - Image #2
                              unauthorised recovery - Comment #3054748 - Image #3
                              against bajaj finserve
                              :
                              customer Id : 25243656
                              name : sanjay kumar poddar
                              Emi card no : [protected]
                              loan no : 410REP67320293
                              supplier id :243789
                              please close my loan dont harrassing your customer.
                              i have returned the product to dealer because of damage product and dealer sent you a confirmation email for returned product. me too sent you dealers confirmation email.
                              but you dont take any action till now.
                              i am harrassed from 15 days.
                              if both customer and dealers have settled everything then why you cheat us to say again n again want to give email.
                              why i paid emi if we returned the product.
                              please please help me
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                                Vikaslnmc
                                from Bhopal, Madhya Pradesh
                                Mar 28, 2018
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                                Address: Bhopal, Madhya Pradesh

                                Pleaseeee unblock my card. I am a doctor and have good cibil score. U can check it at your lavei. My card was blocked 1 year ago when i want to purchase a phone. You can check my bank account detail which i given for emi deduction. I have to purchase something and want to buy it by no cost emi offer.. Thank you..!!!
                                Name - vikas singh tomar
                                Card no.- [protected]
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                You have deducted rs 99 and rs 117 twice and don't know the reason behind this. All the dues were cleared long back in 2016. Can you please refund the money. And check your backend systems which call us even when phone is DND activated and silently deducting money from bank accounts.
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                                  mahadeva s
                                  from Bengaluru, Karnataka
                                  Mar 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560078

                                  Loan Account No: L2WDAN03896943, My march-2018 (Rs. 4545) month EMI is pending and today is 28th of Mar as I am not working from past 7-8 months I m paying my EMIs late.

                                  Today the one who came for payment collection was threatening my family members that he will cease the bike if I am not able to pay emi today after that I have to go for final settlement no other option. On top of all that he was telling if I can't pay emi I need to use bicycle not KTM bike.

                                  There were shouting in front of my house which has revealed all my financial details to neibhours.

                                  When my brother asked Id card and company details he was not at all ready to share it and went talking. My brother also asked for a letter from Bajaj for ceasing bike he was not responding to that at all.

                                  I feel he was not even a authorized person as he was not at all ready to reveal his identity.
                                  May 8, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 06, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi, please call our auto loan team on [protected] from Monday to Saturday from 9.30 am to 6.30 pm or write to them at [protected]@bflaf.com for any queries related to auto loans. You can also visit bit.ly/TwoWheelerFinance_BFL
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                                    sgokulprathap
                                    from Chennai, Tamil Nadu
                                    Mar 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: Coimbatore, Tamil Nadu, 641008

                                    I have enrolled for Bajaj Elite EMI card, based on the tele-marketing done by Bajaj Finserv, as they promised my card limit will be revised to Rs. Three Lakhs and I will be given gift vouchers for some Ten Thousand Rupees.
                                    But they have provided the virtual EMI card a limit of just Rs. One Lakh (which I already had). And they send vouchers in Email without mentioning any value and expiry date. And the vouchers does not work too.
                                    They refuse to share the call information too.
                                    I have send many Emails on these from my email ID [protected]@gmail.com, but still I have not got any meaningful reply.
                                    For spending Rs. 4, 777/- for this Elite card, all I got is a card with same limit and some gift vouchers, which are fake.
                                    I AM DISSATISFIED WITH THE PRODUCT AND CUSTOMER SERVICE.
                                    This kind of mis-selling and improper customer care, making me think like Bajaj Finserve is a cheating company.
                                    I need my amount of Rs. 4, 777/- to be refunded immediately.

                                    Regards,
                                    Gokul Prathap
                                    May 14, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 03, 2018
                                    Bajaj Finserv Customer Care's response
                                    For any issue/service, Kindly reach us at [protected]@bajajfinserv.in or call us at [protected]
                                    Another typical example of how the Bajaj Customer Service works. I have mentioned in my complaint that you do not respond to the emails. Now again you want me to send email to that unrespsonsive email ID? I have already send many emails and except for the automated reply, I am not receiving any response to the emails.
                                    Do learn what is customer care...
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                                      Z
                                      from Chennai, Tamil Nadu
                                      Mar 28, 2018
                                      Resolved
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                                      Resolved

                                      Address: Vellore, Tamil Nadu

                                      Dear sir,

                                      The following no is my Loan account no 7D7RCD38271037
                                      Customer Id 45174711
                                      Registered Mobile No [protected] I got call from head office regarding pre approved loan is available for me, the executive will come and collecting the documents but no one come, am asking here local branch no offer available for you, even am paid the all EMI with on time no check bounce, if not response pl close my account ...
                                      May 19, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 03, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi, Greetings from Bajaj Finserv! Branch locator : https://www.bajajfinserv.in/reach-us. You may write at [protected]@bajajfinserv.in for further assistance. Thank You!
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                                        D H Beulah
                                        from Hyderabad, Telangana
                                        Mar 28, 2018
                                        Resolved
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                                        Address: 521108

                                        Bajaj Finserv - DIGITAL FONE SAFE - No DOCUMENT PROVIDED
                                        I Bought A phone using Bajaj EMI. Dealer told me that the EMI Option is available only if the mobile is bought with insurance, so I accepted it, but GOT NO DOCUMENT ABOUT INSURANCE, IF ANYTHING HAPPENS HOW CAN I CLAIM THE INSURANCE WITHOUT A PROPER DOCUMENT?.
                                        Loan Account Number:409DFS63033152
                                        -Darla Hephzibah Beulah.
                                        You are kindly requested to email the insurance document to my email: [protected]@gmail.com
                                        +1 photos
                                        May 12, 2018
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Mar 28, 2018
                                        Updated by D H Beulah
                                        Bajaj finserv - digital fone safe - no document provided
                                        I bought a phone using bajaj emi. Dealer told me that the emi option is available only if the mobile is bought with insurance, so i accepted it, but got no document about insurance, if anything happens how can i claim the insurance without a proper document?.
                                        Loan account number:409dfs63033152
                                        -darla hephzibah beulah.
                                        Verified Support
                                        Apr 03, 2018
                                        Bajaj Finserv Customer Care's response
                                        Hi D H Beulah, Greetings from Bajaj Finserv! Request you to please write to us at [protected]@bajajfinserv.in from your registered E-mail id so that we can assist you better. Thank you.
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