Bajaj Finserv Complaints & Reviews

I want to share my experience with Bajaj finance i took personal loan from them and when I wasn't able to pay my 11th or 12th emi... The bajaj finance collection manager called me and as soon as I answered the call... He started using vulgar language... Which I can not even express...he talked many things about my family, my father, my mother and everything... He threatened me that he can do many things and he threatened me about my family and everything... I have the mobile number of the manager...and when I asked him his name he said... You can come to the office located in residency road of Bangalore(as i stay there) and ask anyone about collection manager... And he told me I can call and come as many as boys but I can't do anything... I still spoke him with respect and I told "Leave about money, today or tomorrow you will get your money back with full interest, but you don't have self-respect...and you represent your whole financial institution..."as soon as I started speaking he ended the call... And I gotta file a complaint against him in the case of Harassment and threatening me to my life... And family...

Bajaj Flexi Loan tele caller / area manager mis-guide the people and trap.

I am capturing below the common practices used to cheat in detail -

1) Even if you are not in much need to money they will irritate you by calling and sending SMS. You will get so many tele calls explaining its just backup corpus money and no interest to be paid if you don't use money.

2) Initially they will tell, you will be charged interest on the money you will be using. Later they will ask for processing fee. And bargain for higher interest rate.

3) At the time of signing the agreement copy they will have so may other charges included. Like insurance and so many other charges. You will completely ignore other charges while saying No to these insurance charges and many other chanrges.

4) They Unnecessarily approve bigger amount with higher interest amount so that they can get more money on processing fee and Annual Maintenance Charges.

5) They will completely hide the Annual Maintenance Charges. That will be written in your mail and agreement copy, Still you will miss to notice it. Below lines i copied from my agreement/mail -
[protected]
D. "Annual Maintenance Fee" for products offered:

In order to continue with the Line facility for the new term each year, you need to pay the following annual fee
• Line of Credit (LOC): 25bps AMC would be applicable on sanctioned amount.
• Flexi Loan : 25bps AMC would be applicable on Flexi Dropline limit.
• Personal Line : 25bps AMC would be applicable on available limit. Activation fee of 999/1999 as per slab on fresh line disbursement"
[protected]

6) Later when you get message for Annual Maintenance Charges after one year, if you say "I want to close this loan and don, t want to apy Annual Maintenance Charges", they will tell pay pre-closure charges of 4% and close it, so you will end up paying Annual Maintenance Charges.

7) Its just completion of first year not sure what and all surprises on the way :(

8) Better go for personal loan of National banks.

9) with below clause they can close your account at any time
[protected]
"E. Instances under which Line facility (Personal Line of credit/ Personal line/ Flexi Loans) can be modified/blocked:
• Bounce in BFL EMI
• Drop in CIBIL Score
• Change in organization/occupation"
[protected]

***********
Even after reading all negative reviews if you want to go for this loan keep below points in mind ---

1) My friend got this loan with 0% processing fee, so agree to loan only for zero processing fee.
(Later if your friend tells he got with zero processing fee, you will feel very very bad. Like me :( feeling sad/cheated.

2) Definitely say no to annual maintenance charges. Or be aware of the amount you will be paying for this. Later when you get message for Annual Maintenance Charges and if you say "I want to close this loan", they will tell pay pre-closure charges of 4% so you will end up paying Annual Maintenance Charges.

3) Pay attention to each word in the mail you will get if not possible to read complete agreement.

4) Never ever agree to insurance which is unnecessary.

Since it's been 7 months that I don't have my card details, but also I have received a call from bajaj customer service that a loan of ₹ 38990 has been applied from your card.Before that I have received call from[protected] saying thatwe are calling from bajaj customer care team and u will receive a otp After telling that your card will be given to you within 4-5 days, but it's a big fraud, how can a stranger knows my Emi card no. with month expiry and cvv no.and my personal mobile no.After going to the dealer shop they told me to install bajaj finserv app and after login we see that somebody used my card on Flipkart on 31st .Its a big fraud please look to it and revert me as soon a possible because if the product a delivered than we can't do anything.

I am a bajaj emi card holder . My card is blocked by cash bouncing last month. For this issue I paid a penalty amount . But my card was not unblocked. So please help me to use my card. Your service is okay. But your customer care is not good. For my next purchases please unblocking my card.

My MOB no. Is [protected]
I am waiting for your helpful reply.

Yours sincerely
Jackson

It's been quite a long time that i have been receiving automated marketed calls from you #bajajfinserv.
Not even a single day spared more than 2/3 calls per day. It's quite annoying and feel disgusted about you bajaj finserv. Why do you bajaj finserv harass innocent customers in the name of offering financial assistance. After all who came to you bajaj finserv for help. How dare you bajaj finserv call people and harass them continuously. These calls are automated and there is no fixed timings. No day or night. Does not spare you while having a meeting with customer or driving or even sleeping. On seeing this message immediately stop calling me bajaj finserv. I have already raised a complaint against you bajaj finserv. Shame on you bajaj finserv

Hi consumer

Subvention borne by dealer?
What is this?

In the adds it was showing zero processing fee?

This is ravinder reddy i'm from hyderabad on 23/03/2018 i have take camera worth 2, 58, 000 the loan was approved from bajaj is 1, 87, 500.

From the amount 1, 87, 500 need to pay 4months down payment
62, 500 is for 4 months down payment 70500 is remaining of camera...

Sir,

My srn18460391. I have informed you that my loan account no.4030cd 45142838 is due on 2.4.2018. I am government servant. Due to year ending of the bank my salary will credit into my savings account on this month 3.4.2018 only and hence i send you a message to deduct my ecs amount on 3/4/2018, but no reply has come. Please inform me about the status and request you to deduct my ecs amount on 3.4.2018.

Dear sir/ madam

This is the complaint regarding the ajaj finserv offic located in anna salai... Highly pathetic customer service as if doing favours for customers... Nearly thrice i have visited the office to get my card emi limit to get extended leaving all my work every time waiting fr long hrs in queue with my 3 yr old son and done all formalities as per the bajaj finsetv executive.. Still my card limit is nt extended fr everytime unknown reasons stated by the executive.... Y dont u guys bring some professinalism in ur work.. Pls look into it and resolve my isuue at the earliest thro email or phone... Looking forward to it

Please deactivate my privilege card as i'm no longer using this card. I am dissatisfied with the service as because they have unnecessary deducted annual fee without informing me o kindly deactivate at the earliest. Also they have deducted rs 99 without informing me and you are requested to not deduct any amount from my account number because no claims are pending till date
From tinku de
23a/1c dr ambedkar sarani kolkata 700046
[protected]

Dear sir,

My name is suvasish kar, i have a emi card no [protected], validity with effect from 11/16 to 11/24, gold card, found blocked. Please activate my card at the earliest, my contract no [protected]. My email is [protected]@gmail.com, my aadhar card no[protected], my pan card no aoopk5927l, my date of birth is 10 nov 1974, and presently residing at secunderabad

Lakshamma a took a fone from vikas mobiles 23/2/2018. Please cancel my fone safe insurence. I glad to inform you that
My email i'd is [protected]@gmail.com
Unique no is 63014462
Registered mobile no is [protected]
Please sir i have a financial problem please cancel my fone safe (Cpp) insurence.
Insurance loan number is 4f5dfs66179723.
Please solve this problem.

Rama shankar gupta
Mobile no: [protected]
Personal loan account no: 75656391

It is about bajaj finserv satna mp. Office
Where mr anilkumar singh communicated that you will get personal loan in "8.54%" this special discount for doctors, he also mentioned in a paper slip which is attached.

Last night i got mail for sanction for loan where it is mention that loan is approved with 15% rate of interest.

I said i dont want loan please dont disbursed money, he said now nothing can be done you will get money by tomorrow morning.

I am ready to return full amount, process for this loan cancellation asap.

I have whatsapp chat and other communication as proof.

Hi my fellow citizens,

It is a humble request to you that please read all documents of bajaj finserv before signing on it. The sales person can make lots of promises which may not be true. You will be caught once you avail any loan and that sales person won't respond once the disbursal of amount happens. I narrowly escaped from such a fraud by god's grace and it is my duty to make you aware of the services provided by bajaj finserv. I know we are from minor financial background and we need money to fulfill some of ours commitments but it never means that we will fall in trap. Thank you...

There was an unauthorized ecs transaction of rs.117 from my citibank savings account on the 26th march 2018. There was no intimation or any email regarding this. Hence no approval from my side. This is completely illegal.
Kindly cancel my card, which has been unused from the last 4-5 years at least and credit rs 117 to my account at the earliest failing which i will have no other option but to take legal action.
Intercity ecs paid paid to tpcf bajaj finance:4009117:billjunction payments limited refno:[protected] ref no :- [protected]
Account name: satish. B

Neeraj pathak namak ek janjgir ka byakti aapne aap ko bajaj compney ka recovery manager batate huyea galat tarike se raat raat ko logo ko 4'5'aadmiyeao ke saath jakar pareshan kar raha hy
Jisse bajaj compney ka naam kharab ho raha hy
Neeraj pathak namak byakti aapne aap ko bajajfinserv ka recovery manager batate huyea raat 11:12 baje logo ke ghar ghuskar unke dwara liyea gay home aaplincess ko jabran uthane lagta hai muhalle me ho halla karta hy aur kahi bhi logo ko raste me rok kar jaan se marne ki dhamki deta hy bachho ko uthwa lene ki dhamki deta hy jisse muhalla wasi paresaan hy. Jiski sikayaat polise head qtr me bhi ki gai hy awam branch champa ko infm kiya gaya hy.
Infm karne par rok kar jaan se marne ki dhamki neeraj namak bakti ne mughe di hy. Pawan

Process to deactivate my finserv card. While getting the car, it was informed that the card will be free however now i am getting sms that, because of non use i have to submit some amount to you guys.
Anyway i am not using the card and don't feel not required in future as well, so please inform how to deactivate my card, searched but not able to find any solution.

I dont need this card anymore, the loan has been completed since 4 years, and then also you guys are charging money for it, if the card is inactive, you are charging 117 rupees. You guys directly deduct money from our accounts anf dont even respond to customer care center.

You guys are there to help people, at least imprive your services than blackmailing them to us.

Stop harrasing your costumers. This is harrasment.

Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a platinum emi card no : [protected] with bajajfinserv. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a platinum emi card.

Now my issue is my emi card has been blocked.

However i request you to please activate my emi card so that i can use your services.

I am with bajaj from last 3 years and have cleared all the loans i took from them.

Details : emi card no : [protected]

Regards
Pankti acharya

Sir hereby i inform you that i took an emi loan from bajaj finserv for tv purchase. Now i clear that loan on time but finserv put negative remark in my cibil report. For payment due although i got noc from them. But they don't activate my card any spoil cibil. For that no other bank provide loan and credit facility to me. Although there is not my fault in that but i request so many time but don't get satisfactory answer from them. They are not take this matter seriously but i suffer a lot for this reason. Please look into the matter and solve this problem.

Thanks and regards
Ankit vishnoi

Hello, I had availed a LOAN from Bajaj Fin Serv. The total LOAN amount was 61, 00, 000 including insurance (which BTW, I did not want). Initially, Rs.43, 00, 000 was disbursed in August. I was surprised to see EMI being charged for the entire 61, 00, 000 though I had not received the balance amount cheque. I was paying an additional Rs. 16, 000 EMI for the balance Rs.18, 00, 00, which I had not received.

I raised a complaint and I was told that the extra amount charged will be refunded after the entire amount is disbursed / or adjusted against the EMI. I have emails from Bajaj Fin Serv stating this

The same happened in November December and I was time and again assured that the amount will be reimbursed. Part LOAN amount was disbursed in December.

Again I was told the full amount will be disbursed at the time of possession and that the cheque will be made out in the name of the builder from whom I had purchased the apartment

Finally, The cheque for the balance amount (Rs.14, 20, 000) was made in the name of the builder and handed over directly by the lawyer of bajaj fin serv to the builder's representative on February 16 2018.

Now, when I checked for the refund of the amount that was paid, with me not having received the money, I am told that I had signed a document stating that interest can be charged even without me having received the amount.

Which ### would agree to such a clause??? Also, there were thousands of documents that we had to sign at the time of procuring the LOAN and this was never pointed out to us.

The extra amount charged is approximately Rs.95, 000 and Bajaj Fin Serv is not refunding the amount, though I was assured by their representatives (including the Area Sales Manager who dealt with me and the CUSTOMER CARE team) that I will receive the money. I have received this assurance from them 4-5 times.

This is thievery and cheating from Bajaj Fin Serv.
Yesterday, 28 March, When I called the customer service, (4.15 PM, think the CUSTOMER CARE executive’s name was shraddha)I was promised that some one will call me back within 24 hours and it has not happened.