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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 204

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A
Akashz1
from Pune, Maharashtra
Apr 2, 2018
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Address: Pune, Maharashtra, 442701

Since it's been 7 months that I don't have my card details, but also I have received a call from bajaj customer service that a loan of ₹ 38990 has been applied from your card.Before that I have received call from[protected] saying thatwe are calling from bajaj customer care team and u will receive a otp After telling that your card will be given to you within 4-5 days, but it's a big fraud, how can a stranger knows my Emi card no. with month expiry and cvv no.and my personal mobile no.After going to the dealer shop they told me to install bajaj finserv app and after login we see that somebody used my card on Flipkart on 31st .Its a big fraud please look to it and revert me as soon a possible because if the product a delivered than we can't do anything.
May 7, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
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    C
    Charlez
    from Chavakkad, Kerala
    Apr 2, 2018
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    Address: 683572

    I am a bajaj emi card holder . My card is blocked by cash bouncing last month. For this issue I paid a penalty amount . But my card was not unblocked. So please help me to use my card. Your service is okay. But your customer care is not good. For my next purchases please unblocking my card.

    My MOB no. Is [protected]
    I am waiting for your helpful reply.

    Yours sincerely
    Jackson
    May 10, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2018
    Bajaj Finserv Customer Care's response
    Hi Charlez Greetings from Bajaj Finserv! For unblocking of your EMI card we would need your CIBIL score to be at 750 points or above. Request you to please share your CIBIL report. at [protected]@bajajfinserv.in Thank you.
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      N
      Nagabhushan DJ
      from Coimbatore, Tamil Nadu
      Apr 2, 2018
      Resolved
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      It's been quite a long time that i have been receiving automated marketed calls from you #bajajfinserv.
      Not even a single day spared more than 2/3 calls per day. It's quite annoying and feel disgusted about you bajaj finserv. Why do you bajaj finserv harass innocent customers in the name of offering financial assistance. After all who came to you bajaj finserv for help. How dare you bajaj finserv call people and harass them continuously. These calls are automated and there is no fixed timings. No day or night. Does not spare you while having a meeting with customer or driving or even sleeping. On seeing this message immediately stop calling me bajaj finserv. I have already raised a complaint against you bajaj finserv. Shame on you bajaj finserv
      May 17, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Apr 02, 2018
      Bajaj Finserv Customer Care's response
      Hi Nagabhushan DJ, Greetings from Bajaj Finserv! With reference to your post, we request you kindly specify the exact requirement along with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you.
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        R
        Ravinder Kandhadi
        from Hyderabad, Telangana
        Apr 2, 2018
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        subvention borne by dealer

        Address: Hyderabad, Andhra Pradesh

        Hi consumer

        Subvention borne by dealer?
        What is this?

        In the adds it was showing zero processing fee?

        This is ravinder reddy i'm from hyderabad on 23/03/2018 i have take camera worth 2, 58, 000 the loan was approved from bajaj is 1, 87, 500.

        From the amount 1, 87, 500 need to pay 4months down payment
        62, 500 is for 4 months down payment 70500 is remaining of camera...
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        Thamizhselvi
        from Jalandhar, Punjab
        Apr 2, 2018
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        Address: Chennai, Tamil Nadu

        Sir,

        My srn18460391. I have informed you that my loan account no.4030cd 45142838 is due on 2.4.2018. I am government servant. Due to year ending of the bank my salary will credit into my savings account on this month 3.4.2018 only and hence i send you a message to deduct my ecs amount on 3/4/2018, but no reply has come. Please inform me about the status and request you to deduct my ecs amount on 3.4.2018.
        May 17, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Apr 02, 2018
        Updated by Thamizhselvi
        Sir,

        MY SRN No.18460391 . I have informed you that My loan account no.4030CD 45142838 is due on 2.4.2018. I am government servant. Due to year ending of the bank my salary will credit into my savings account on this month 3.4.2018 only and hence i send you a message to deduct my ecs amount on 3/4/2018 after crediting my salary in my savings account, but no reply has come. Please inform me about the status and request you to deduct my ecs amount on 3.4.2018.
        Verified Support
        Apr 02, 2018
        Bajaj Finserv Customer Care's response
        Hi Thamizhselvi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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          D
          Dimple ashok
          from Sivakasi, Tamil Nadu
          Apr 2, 2018
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          Address: Chennai, Tamil Nadu, 600084
          Website: Bajaj finserv

          Dear sir/ madam

          This is the complaint regarding the ajaj finserv offic located in anna salai... Highly pathetic customer service as if doing favours for customers... Nearly thrice i have visited the office to get my card emi limit to get extended leaving all my work every time waiting fr long hrs in queue with my 3 yr old son and done all formalities as per the bajaj finsetv executive.. Still my card limit is nt extended fr everytime unknown reasons stated by the executive.... Y dont u guys bring some professinalism in ur work.. Pls look into it and resolve my isuue at the earliest thro email or phone... Looking forward to it
          May 17, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Apr 02, 2018
          Bajaj Finserv Customer Care's response
          Hi Dimple ashok, Greetings from Bajaj Finserv! With reference to your post, we request you kindly specify the exact requirement along with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you.
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            A
            Anindita De
            from Kolkata, West Bengal
            Apr 1, 2018
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            Address: Kolkata, West Bengal, 700046

            Please deactivate my privilege card as i'm no longer using this card. I am dissatisfied with the service as because they have unnecessary deducted annual fee without informing me o kindly deactivate at the earliest. Also they have deducted rs 99 without informing me and you are requested to not deduct any amount from my account number because no claims are pending till date
            From tinku de
            23a/1c dr ambedkar sarani kolkata 700046
            [protected]
            May 17, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Apr 02, 2018
            Bajaj Finserv Customer Care's response
            Hi Anindita De, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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              S
              shyamali kar
              from Mumbai, Maharashtra
              Apr 1, 2018
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              Dear sir,

              My name is suvasish kar, i have a emi card no [protected], validity with effect from 11/16 to 11/24, gold card, found blocked. Please activate my card at the earliest, my contract no [protected]. My email is [protected]@gmail.com, my aadhar card no[protected], my pan card no aoopk5927l, my date of birth is 10 nov 1974, and presently residing at secunderabad
              May 3, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Apr 02, 2018
              Bajaj Finserv Customer Care's response
              Hi shyamali kar, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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                S
                Santhu7026
                from Tumkur, Karnataka
                Mar 31, 2018
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                Address: Davanagere, Karnataka, 577004

                Lakshamma a took a fone from vikas mobiles 23/2/2018. Please cancel my fone safe insurence. I glad to inform you that
                My email i'd is [protected]@gmail.com
                Unique no is 63014462
                Registered mobile no is [protected]
                Please sir i have a financial problem please cancel my fone safe (Cpp) insurence.
                Insurance loan number is 4f5dfs66179723.
                Please solve this problem.
                May 3, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2018
                Bajaj Finserv Customer Care's response
                Hi Santhu7026, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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                  R
                  ravgu10
                  from Gurgaon, Haryana
                  Mar 31, 2018
                  Resolved
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                  Address: 485001
                  Website: www.bajajfinserv.in

                  Rama shankar gupta
                  Mobile no: [protected]
                  Personal loan account no: 75656391

                  It is about bajaj finserv satna mp. Office
                  Where mr anilkumar singh communicated that you will get personal loan in "8.54%" this special discount for doctors, he also mentioned in a paper slip which is attached.

                  Last night i got mail for sanction for loan where it is mention that loan is approved with 15% rate of interest.

                  I said i dont want loan please dont disbursed money, he said now nothing can be done you will get money by tomorrow morning.

                  I am ready to return full amount, process for this loan cancellation asap.

                  I have whatsapp chat and other communication as proof.
                  May 12, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 02, 2018
                  Bajaj Finserv Customer Care's response
                  Hi ravgu10, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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                    A
                    Amaresh Nayak
                    from Bengaluru, Karnataka
                    Mar 31, 2018
                    Resolved
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                    Hi my fellow citizens,

                    It is a humble request to you that please read all documents of bajaj finserv before signing on it. The sales person can make lots of promises which may not be true. You will be caught once you avail any loan and that sales person won't respond once the disbursal of amount happens. I narrowly escaped from such a fraud by god's grace and it is my duty to make you aware of the services provided by bajaj finserv. I know we are from minor financial background and we need money to fulfill some of ours commitments but it never means that we will fall in trap. Thank you...
                    May 14, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 02, 2018
                    Bajaj Finserv Customer Care's response
                    Hi Amaresh Nayak, Greetings from Bajaj Finserv! With reference to your post, we request you kindly specify the exact requirement along with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you.
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                      S
                      satish.b
                      from Bengaluru, Karnataka
                      Mar 30, 2018
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                      Website: www.bajajfinservlending.in

                      There was an unauthorized ecs transaction of rs.117 from my citibank savings account on the 26th march 2018. There was no intimation or any email regarding this. Hence no approval from my side. This is completely illegal.
                      Kindly cancel my card, which has been unused from the last 4-5 years at least and credit rs 117 to my account at the earliest failing which i will have no other option but to take legal action.
                      Intercity ecs paid paid to tpcf bajaj finance:4009117:billjunction payments limited refno:[protected] ref no :- [protected]
                      Account name: satish. B
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        P
                        Pawan Kumar Soni Swarnakar
                        from Raipur, Chhattisgarh
                        Mar 30, 2018
                        Resolved
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                        Address: Janjgir-Champa, Chhattisgarh

                        Neeraj pathak namak ek janjgir ka byakti aapne aap ko bajaj compney ka recovery manager batate huyea galat tarike se raat raat ko logo ko 4'5'aadmiyeao ke saath jakar pareshan kar raha hy
                        Jisse bajaj compney ka naam kharab ho raha hy
                        Neeraj pathak namak byakti aapne aap ko bajajfinserv ka recovery manager batate huyea raat 11:12 baje logo ke ghar ghuskar unke dwara liyea gay home aaplincess ko jabran uthane lagta hai muhalle me ho halla karta hy aur kahi bhi logo ko raste me rok kar jaan se marne ki dhamki deta hy bachho ko uthwa lene ki dhamki deta hy jisse muhalla wasi paresaan hy. Jiski sikayaat polise head qtr me bhi ki gai hy awam branch champa ko infm kiya gaya hy.
                        Infm karne par rok kar jaan se marne ki dhamki neeraj namak bakti ne mughe di hy. Pawan
                        May 18, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 02, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Pawan Kumar Soni Swarnakar, Greetings from Bajaj Finserv! With reference to your post, we request you kindly specify the exact requirement along with your contact details to assist you further. You can also write to us at [protected]@bajajfinserv.in. Thank you.
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                          ursanil1978
                          from Vijayawada, Andhra Pradesh
                          Mar 30, 2018
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                          Process to deactivate my finserv card. While getting the car, it was informed that the card will be free however now i am getting sms that, because of non use i have to submit some amount to you guys.
                          Anyway i am not using the card and don't feel not required in future as well, so please inform how to deactivate my card, searched but not able to find any solution.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            A
                            Alka Upadhyay
                            from Ahmedabad, Gujarat
                            Mar 30, 2018
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                            Address: Ahmedabad, Gujarat

                            I dont need this card anymore, the loan has been completed since 4 years, and then also you guys are charging money for it, if the card is inactive, you are charging 117 rupees. You guys directly deduct money from our accounts anf dont even respond to customer care center.

                            You guys are there to help people, at least imprive your services than blackmailing them to us.

                            Stop harrasing your costumers. This is harrasment.
                            May 14, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 03, 2018
                            Bajaj Finserv Customer Care's response
                            Hi Alka Upadhyay, Greetings from Bajaj Finserv! With reference your post we wish to inform you that kindly share your bank statement at [protected]@bajajfinserv.in to assist you further.
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                              Pankti 1011
                              from Borsad, Gujarat
                              Mar 30, 2018
                              Resolved
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                              Resolved

                              Address: Vadodara, Gujarat, 390011

                              Hello,

                              Grievance redressal team & we care team

                              This email is to inform you that i am holding a platinum emi card no : [protected] with bajajfinserv. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a platinum emi card.

                              Now my issue is my emi card has been blocked.

                              However i request you to please activate my emi card so that i can use your services.

                              I am with bajaj from last 3 years and have cleared all the loans i took from them.

                              Details : emi card no : [protected]

                              Regards
                              Pankti acharya
                              May 18, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 03, 2018
                              Bajaj Finserv Customer Care's response
                              Hi Pankti 1011, Greetings from Bajaj Finserv! with reference to your post we regret to inform you that your EMI card*****4103 is permanent blocked inline with our company credit policy. Please feel free to write us for any further assistance. Thank you!
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                                Ankit vishnoi
                                from Muzaffarnagar, Uttar Pradesh
                                Mar 29, 2018
                                Resolved
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                                Address: 574214
                                Website: [email protected]

                                Sir hereby i inform you that i took an emi loan from bajaj finserv for tv purchase. Now i clear that loan on time but finserv put negative remark in my cibil report. For payment due although i got noc from them. But they don't activate my card any spoil cibil. For that no other bank provide loan and credit facility to me. Although there is not my fault in that but i request so many time but don't get satisfactory answer from them. They are not take this matter seriously but i suffer a lot for this reason. Please look into the matter and solve this problem.

                                Thanks and regards
                                Ankit vishnoi
                                May 4, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Mar 29, 2018
                                Chilakalapalli Sai's response
                                My Emi card is blocked please unblock.card.No.[protected]:vd.from.05/16:vd.thru:05/26:Ex.iD:30470743.chilakalapalli.sai:[protected].[protected]

                                Verified Support
                                Apr 03, 2018
                                Bajaj Finserv Customer Care's response
                                Hi Ankit vishnoi, Greetings from Bajaj Finserv! We wish to inform you that your EMI card active status. Thank you!
                                Chilakalapalli Sai. Experia iD. 30470743:valid.from:05/16:valid.thru:05/26.[protected]:[protected]
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                                  senthilkumartr
                                  from Bengaluru, Karnataka
                                  Mar 29, 2018
                                  Resolved
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                                  Address: 560102

                                  Hello, I had availed a LOAN from Bajaj Fin Serv. The total LOAN amount was 61, 00, 000 including insurance (which BTW, I did not want). Initially, Rs.43, 00, 000 was disbursed in August. I was surprised to see EMI being charged for the entire 61, 00, 000 though I had not received the balance amount cheque. I was paying an additional Rs. 16, 000 EMI for the balance Rs.18, 00, 00, which I had not received.

                                  I raised a complaint and I was told that the extra amount charged will be refunded after the entire amount is disbursed / or adjusted against the EMI. I have emails from Bajaj Fin Serv stating this

                                  The same happened in November December and I was time and again assured that the amount will be reimbursed. Part LOAN amount was disbursed in December.

                                  Again I was told the full amount will be disbursed at the time of possession and that the cheque will be made out in the name of the builder from whom I had purchased the apartment

                                  Finally, The cheque for the balance amount (Rs.14, 20, 000) was made in the name of the builder and handed over directly by the lawyer of bajaj fin serv to the builder's representative on February 16 2018.

                                  Now, when I checked for the refund of the amount that was paid, with me not having received the money, I am told that I had signed a document stating that interest can be charged even without me having received the amount.

                                  Which ### would agree to such a clause??? Also, there were thousands of documents that we had to sign at the time of procuring the LOAN and this was never pointed out to us.

                                  The extra amount charged is approximately Rs.95, 000 and Bajaj Fin Serv is not refunding the amount, though I was assured by their representatives (including the Area Sales Manager who dealt with me and the CUSTOMER CARE team) that I will receive the money. I have received this assurance from them 4-5 times.

                                  This is thievery and cheating from Bajaj Fin Serv.
                                  Yesterday, 28 March, When I called the customer service, (4.15 PM, think the CUSTOMER CARE executive’s name was shraddha)I was promised that some one will call me back within 24 hours and it has not happened.
                                  May 20, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 03, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi senthilkumartr, Greetings from Bajaj Finserv! Request you to share your contact details or write to us at [protected]@bajajfinserv.in so that we can assist you better.Thank you.
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                                    Ratna Malakar
                                    from Kolkata, West Bengal
                                    Mar 29, 2018
                                    Resolved
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                                    Address: Kolkata, West Bengal

                                    I am rabindranath malakar. I take a personal loan by provide you. But my loan offer is a rs 40000 which interest was 19.5%. For 36 months and emi rs 1710. But loan disbursal amount 40000. Sanction amount 40000. Bank in amount 38000. Which 1st emi debited my account rs 1910. At that time i call loan provider but nobody response my phone. I check my loan certificate by online. There see my loan amount 43000 and rate of interest 34% and and emi rs1910. Pls solve this matter as soon as possible.

                                    My pl a. C. No410pst43087755
                                    May 8, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 06, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Ratna Malakar, Greetings from Bajaj Finserv! we request you to please write to us with your contact details at [protected]@bajajfinserv.in to assist you further
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                                      Ankits1987
                                      from Bhadarwah, Jammu and Kashmir
                                      Mar 29, 2018
                                      Resolved
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                                      Resolved

                                      My customer id is 44598427. I received a message from bajaj finserv stating

                                      "dear customer, your emi card annual inactive fees of rs.117 is due on 22nd june18. Available loan limit on card is rs.115, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee"

                                      At the time of issuing me the card i was told by the bajaj finserv executive that this card is free of cost with no annual fee. I have repaid all the installments of my loan and i dont need this card anymore so i want to deactivate/surrender my emi card. Please deactivate my card at the earliest as i dont need it anymore.
                                      May 7, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 06, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi, We request you to kindly send us a scanned copy of your bank statement/Passbook to verify and validate our records. Once we have validated our system records, we shall revert to you. at [protected]@bajajfinserv.in. Thank You
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