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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 215

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M
Mohammedaslam90
from Mumbai, Maharashtra
Feb 13, 2018
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I have applied for emi card online by paying 412 inr through my debit card, but i have not received a card or even any details from your end.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
I am giving the details above. Also attaching a screen shot showing the amount that has been debited. Hopefully you will respond at least.

Loan details: 4050CD40392635
Name: Mohammed Aslam Shaikh
+1 photos
Bajaj Finserv customer support has been notified about the posted complaint.
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    sahil0kashyap
    from Mumbai, Maharashtra
    Feb 12, 2018
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    Address: Jalandhar, Punjab, 144003

    I have done my payment through the bajaj finanserv online customer portal.. my payment amount is 2200. when i complete my payment process on the bajaj finanserv login.. the payment is route through the zaak payment services.when process is completed the amount is debited from the account but the bajaj finanserv does not receive the payment and message is shown as transaction unsuccessful.. please refund my amount 2200 in my account. on the prirority basis..

    account no. - [protected]
    ifsc code - bdbl0001617
    +1 photos
    Bajaj Finserv customer support has been notified about the posted complaint.
    Hello, so last year i purchased a worlpool Refrigerator,
    i was expecting to receive the bajaj emi card after few down payments or few months as i was told by the shop owner

    It's been 4-5 months or more but i still didn't received the card
    So i just wanted to know how many days or months more i'll have to wait
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      Sujeet4051
      from Indore, Madhya Pradesh
      Feb 12, 2018
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      With reference to my loan account no 4650cd41211851 an emi of rs. 3314 is to be deducted each month. Last emi date was 02/02/2018 of rs. 3314. But as per my bank account statement this month rs. 3314 has been debited twice, one on 8/2/2018 and second on 10/02/2018. Contact no mention on website are now working at all. Pathetic customer service. Kindly resolve issue asap.
      Bajaj Finserv customer support has been notified about the posted complaint.
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        R
        RAGHU BAHADDUR
        from Firozpur, Punjab
        Feb 11, 2018
        Resolved
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        Resolved

        cancel order

        Address: Bangalore, Karnataka

        I want cancel my order because not yet riccived. H raghavendra, your bajaj finserv emi store order [protected] for redmi 4a 32 gb gold (3 gb ram) ordered on[protected]:42:07 has been placed. You will receive a final confirmation from seema enterprises # ii nd stage shortly. Track order http://bit.ly/2xYcMXW. for any queries, write to us at or call on [protected]...
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        J
        Jitendra Manglani
        from Dhamtari, Chhattisgarh
        Feb 11, 2018
        Resolved
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        Resolved

        Address: Indore, Madhya Pradesh

        Dear sir
        My name is jitendra manglani
        I take a general insurance loan from bajaj finserv.
        My loan account number is 425gip62952946.
        I don't have any liability. I am not satisfied from this company service. They make me fraud. I don't want this loan account. Please close this loan account as soon as possible. I am not responsible if any emi bounce when you present any amount.
        Mar 22, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Feb 12, 2018
        Bajaj Finserv Customer Care's response
        Hi Jitendra, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
        Verified Support
        Feb 13, 2018
        Bajaj Finserv Customer Care's response
        Hi Jitendra Manglani, Greetings from Bajaj Finserv! As discussed, our concern team has already shared complete details on your registered email id under request number ending with xxxx9481. Thank You.
        Dear sir,

        my name is Vinod mirke
        my mobile no. [protected]

        I wont my loan statement

        loan no. 577PST36606612 = EMI Rs 3920

        loan no. 5770CD43316876 = EMI Rs 3060
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          C
          Chinna Venki
          from Vijayawada, Andhra Pradesh
          Feb 10, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500058
          Website: Tv product about cpp asset policy

          Have bought samsung smart led t. V. Ua49m5570aulxl/2017 on emi from bajaj finance on 18 january -18. Now i want to cancel the extended warranty of cpp asset care policy.

          My asset care policy number is 407bew57977914, my emi will start from 02 february 18 so do it fast. Please cancel cpp asset care policy.

          Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as
          +1 photos
          Mar 21, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Verified Support
          Feb 12, 2018
          Bajaj Finserv Customer Care's response
          Hi Chinna, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
          Verified Support
          Feb 13, 2018
          Bajaj Finserv Customer Care's response
          Hi Chinna Venki, Greetings from Bajaj Finserv! We tried contacting you multiple times on your given number ending with 0183, however your number was unreachable, our concern team has already shared complete details for the insurance cancellation on your registered email id under request number ending with xxxx4368 and for email id update, Please feel free to write us for any further assistance at [protected]@bajajfinserv.in. Thank you!
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            G
            Gautam Vagh
            from Vadodara, Gujarat
            Feb 10, 2018
            Resolved
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            Resolved

            Address: Bhavnagar, Gujarat, 364003

            I had bought a dell laptop and paid all the emi.in fact i told the executive that emis must be cut from credit card which i was using for paying upfront as well as for enrolment. Then also they tried to debit emi from an account which i also complaint in past. Now i have closed my loan on time and trying to buy mobile it says the card is blocked. Can you please explain what is happening and how to get rid of it.
            Mar 27, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Feb 07, 2018
            ashokbishnoi's response
            I am want to change my registered mobile no due to registered mobile no going to close.
            Because of registered mobile is a corporate company no and i left that company.
            So i am want to change registered mobile no.

            Registered mobile no is -[protected]
            New Mobile no to register -[protected]
            Feb 10, 2018
            Updated by Gautam Vagh
            499cdd37039747 is my previous LOAN id which must be closed I did not received any no due from bajaj till today.
            Verified Support
            Feb 12, 2018
            Bajaj Finserv Customer Care's response
            Hi Gautam, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
            Verified Support
            Feb 20, 2018
            Bajaj Finserv Customer Care's response
            Hi Gautam, Greetings from Bajaj Finserv! As discussed details and NOC has been sent to your email id.Thank you!
            I am want to change my registered mobile no due to registered mobile no going to close.
            Because of registered mobile is a corporate company no and i left that company.
            So i am want to change registered mobile no.

            Registered mobile no is -[protected]
            New Mobile no to register -[protected]
            HI Team

            Our Bajaj EMI card has expired, however we where able to use it in shops and pay back.however not able to use for online purchase.

            kindly renew the following BAJAJ EMI card and provide me an updated Expiry date.

            card Num [protected]

            Gayatri E
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              K
              khajashahabuddin
              from Vijayawada, Andhra Pradesh
              Feb 10, 2018
              Resolved
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              Resolved

              Address: 520007

              I am mohammad khaja shahabuddin. On 14 and 15 january, your customer care called me for bajaj elite emi card membership and asked me to pay rs 4777 earliest.

              Later on 16 jan. I made the payment through my rbl credit card (Rs 4777/-). Payment was debited successfully and i received a mail in this regard (An image file is attached).

              Sir ur representative told that i will get the card in next 7 day on my home address. But till date, there is no further communication from your side and i yet to get the card.

              Sir, i would request your good selves to kindly do the needful earliest.

              Thanking you sir

              Ashis kumar sinha
              Mar 18, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2018
              Bajaj Finserv Customer Care's response
              Hi Shahabuddin, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
              Verified Support
              Feb 12, 2018
              Bajaj Finserv Customer Care's response
              Hi Shahabuddin, greetings from Bajaj Finserv! Request you to kindly DM us your contact details to assist you better. Thank You!
              My No: 448DPF48212232
              Card No: [protected]

              All EMI Completed for February 02, 2018

              Please unblock My EMI card use for Next shopping.

              Regards,
              REEGAN.I
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                BHARADWAJ NARAYANAM
                from Eluru, Andhra Pradesh
                Feb 10, 2018
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500040

                I am bharadwaj. Paid for elite card on 31st of jan. They promised to call back but ni body called me. No confirmation mail. I even called customer care but no body answering the call. Please issue the card at the earliest or refund my amount i will be thankful to u as i can no longer have patience to carry any relation with your worlds best service.?

                Bharadwaj narayanam
                [protected]
                +1 photos
                Mar 21, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Feb 12, 2018
                Bajaj Finserv Customer Care's response
                Hi Bharadwaj, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                Verified Support
                Feb 13, 2018
                Bajaj Finserv Customer Care's response
                Hi Bharadwaj, Greetings from Bajaj Finserv! As discussed your service request is under process and kindly allow us additional 2 to 3 working hrs to resolve your query. Thank you.
                Verified Support
                Feb 15, 2018
                Bajaj Finserv Customer Care's response
                Hi Bharadwaj, Greetings from Bajaj Finserv! As discussed we have arrange call back from our concern team by end of day to resolve your query. Thank you.
                Verified Support
                Feb 16, 2018
                Bajaj Finserv Customer Care's response
                Hi Bharadwaj, Greetings from Bajaj Finserv!With reference to your post request.We have shared complete details under SRN***9294 .Please feel free to write us for any further assistance.Thank you!
                Hi team,

                My Bajaji card number has been blocked with out any prior information kindly activate my emi card,

                card number-[protected]
                Contact number-[protected]
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                  lovehanjra
                  from Delhi, Delhi
                  Feb 10, 2018
                  Resolved
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                  Resolved

                  Address: Panipat, Haryana, 132103

                  Hi,
                  My bajaj finserv account number was 5170cd21299150 and my mobile number is [protected]. When i purchase this policy they told to me that i have to pay only 6 emis of rs. 750 per month. But when six months completed i didn't noticed that they are demanding two more emis. I had two more loans from the same company and they are completed one was with emi of rs 2500 per month and other one was approx 2300 rs. Per month but now after one year i received threatening call. They are saying that i have to pay 8100/- rs. As total product value was around 9000/- and i checked my cibil score. That is also impacted. It goas down from 780 to 588 in this case. Please help me as i was supposed to take a business loan for start up my business. But now no any bank will give me any loan. That is not impacting only m cibil that is impacting my life also. Please do somethingi am helpless. Please do the needful.
                  +1 photos
                  Mar 21, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 12, 2018
                  Bajaj Finserv Customer Care's response
                  Hi lovehanjra , Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                  Verified Support
                  Feb 13, 2018
                  Bajaj Finserv Customer Care's response
                  Hi LOVEDEEP SINGH, Greetings from Bajaj Finserv! We tried to reach you on ***4150 but the number was switched off. As per record your LAN ***9150 is booked for net 8 months EMI tenure. For more details please provide alternate number and suitable time or you may write to us at [protected]@bajajfinserv.in. Thank you!
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                    PULIKESHI CHANNAVEERA GOUD
                    from Bengaluru, Karnataka
                    Feb 9, 2018
                    Resolved
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                    Resolved

                    Address: 560064

                    Flexi hybrid loan sanctioned to me at bangalore charging unnecessary insurance, financial statement, flexi fee etc which iare not informed by the bank executive. The loan application no :[protected]
                    The charges are exorbitant including processing fee and highly misleading

                    Immediately i have applied for cancellation.
                    Kindly do the cancell the loan as the false information furnished to sanction the loan.
                    Mar 20, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 12, 2018
                    Bajaj Finserv Customer Care's response
                    Hi Pulikeshi, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                    Verified Support
                    Feb 13, 2018
                    Bajaj Finserv Customer Care's response
                    Hi PULIKESHI CHANNAVEERA GOUD, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query. Thank you.
                    Verified Support
                    Feb 17, 2018
                    Bajaj Finserv Customer Care's response
                    Hi PULIKESHI CHANNAVEERA GOUD, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx2896. Thank You.
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                      Pratik Champaneria
                      from Surat, Gujarat
                      Feb 9, 2018
                      Resolved
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                      Resolved

                      Address: Surat, Gujarat, 395009

                      Hi, i have bought an iphone through bajaj finserv. After that my 2nd emi date was 2nd of feb-2018, i've paid the 2nd emi in advance on[protected] through website. I've received text message from bajaj finance of amount received on same day. But, the company messaged for outstanding of instalments with bounce charges. I've already paid 2nd emi with bounce charge. Also find the attachment of statement. Kindly help me to solve the issue.
                      +1 photos
                      Mar 15, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 12, 2018
                      Bajaj Finserv Customer Care's response
                      Hi Pratik, greetings from Bajaj Finserv! Request you to kindly DM us your contact details to assist you better. Thank You!
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                        R
                        rajan1785
                        from Delhi, Delhi
                        Feb 19, 2018
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                        Address: 110032

                        Bajaj finserve has issues a card to me almost 5 years back and I don't need it any more. They are now charging me card fees every year which I don't need or use anymore.
                        I'm not interested to use the EMI CARD anymore and so want to get it closed. There is no option on website or helpline number to get this deactivated.
                        And, I don't want to use it anymore so want to close it.
                        You can contact me on this number: [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          Lena Pereira
                          from Mumbai, Maharashtra
                          Feb 9, 2018
                          Resolved
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                          Resolved

                          Address: 400095

                          I wish to inform you that i do not have any credit card issued to me and you are charging me annual fee for the same. Please note i am retired senior citizen hence i do not need any loan for purchase of anything, if you continue to deduct the same i shall inform the consumer cell under this mail as well as file a police complaint that you are unnecessarily charging me every year for no reason.
                          Lena pereira
                          Mar 15, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 12, 2018
                          Bajaj Finserv Customer Care's response
                          Hi Lena, greetings from Bajaj Finserv! Request you to kindly DM us your contact details to assist you better. Thank You!
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                            bireshwar.karmakar
                            from Mumbai, Maharashtra
                            Feb 8, 2018
                            Resolved
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                            Resolved

                            Etxtreme harrasment by Bajaj finance.

                            I get called at least 9-10 times every day from different cell numbers claiming to be calling from Bajaj finance offering all sorts of loans..
                            The frequency has assumed annoying proportions.

                            Telecallers seem to be trained in annoying us by repeating cant hear you the momment you tell them not interested, another common excuse they have is ... "i have called for the first time".. however the voices sound so familiar.

                            Can some one from bajaj finance stop this unprofessional harassment?
                            Mar 15, 2018
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 12, 2018
                            Bajaj Finserv Customer Care's response
                            Hi Bireshwar, greetings from Bajaj Finserv! Request you to kindly DM us your contact details to assist you better. Thank You!
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                              Ratnakar Baratam
                              Feb 8, 2018
                              Resolved
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                              Resolved

                              I had applied for a loan amount of rupees 7, 800 INR. ten years (2007) back bearing loan account no:[protected] on which I believe the last cheque# 702443 dated 17/05/2008 for an amount of 650 rupees was bounced due to account closure and I have made a cash payment of rupees 650 to your collection representative on 26/05/2008 and unfortunately I don’t have a record of the transaction receipt and this eventually lead me to believe that I have cleared the outstanding amount and to my dismay, I applied for a home loan recently that was rejected since Bajaj Finserv loan was reflecting as “write off”. I was shocked to find that there is an outstanding late payment penalty of rupees 30, 726 INR and I believe this is accumulated because of non-receipt of monthly statement or any call/sms/notice from your company.

                              I’m sad to say that despite making calls to your customer-care toll-free numbers; there has been no waiver issued on my account till date and no action is taken so far. I urge you look into this request on priority and recoup the late payment penalty and let me know if you would still except me to make the 650 rupees payment once again so that I have no influence on my future loan applications. Attached is a copy of the outstanding statement for your perusal.

                              I have full faith that you can resolve the problem. Please look into the matter and follow up with the concerned team to reverse the Penalty fee as . I want you to rectify this complaint as soon as possible since this is impacting my CIBIL score and I’m struggling to get a home loan due to this issue. I’m very disappointed and I hope to seek your assurance that this will be resolved within a week’s time and please keep me informed about the developments.
                              Mar 16, 2018
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 12, 2018
                              Bajaj Finserv Customer Care's response
                              Hi Ratnakar, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                              Verified Support
                              Feb 13, 2018
                              Bajaj Finserv Customer Care's response
                              Hi Ratnakar, Greetings from Bajaj Finserv!As discussed and confirmed by you that your loan related issue has been resolved.Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!
                              My issue has resolved . Thanks for your prompt response.
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                                Jaganmohan Gupta
                                from Hyderabad, Telangana
                                Feb 8, 2018
                                Resolved
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                                Resolved

                                Address: 500076
                                Website: www.bajajfinserv.in

                                Dear sir,

                                Bajaj finserv team is calling me daily for the past few days and explaining me about their products. Several time i had informed that iam not interested in any of their products. However, they are not activating d&d service and not stopping their calls. Iam getting automated calls and also manual calls in spite of telling them several times not to call again. Kindly look into it.

                                My name is jaganmohan gupta. I can give my mobile number personally as i posting here may lead to unnecessary public display of my mobile number
                                Mar 22, 2018
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2018
                                Bajaj Finserv Customer Care's response
                                Hi Jaganmohan, greetings from Bajaj Finserv! Request you to kindly DM us your contact details to assist you better. Thank You!
                                Sir iam chintha ravi kiran [protected] my emi card is blocked, I have completed 4 emi successfully with out any bounces plz update a reason why my emi card is automatically blocked with no reason, I have not received the card also, it is showing blocked in bajaj app
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                                  cyrilrebello
                                  Feb 8, 2018
                                  Resolved
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                                  Resolved

                                  Hello

                                  I recently received via email advice from what appears to from bajaj finserv saying that a loan had been approved in my name. I have never applied for a loan with bajaj finserv and i do not accept any responsibility for what appears to be stolen identity and no disbursals are to take place.

                                  Details from the email are:

                                  Loan approved for sf id sf75397576
                                  Customer name cyril custodio rebello
                                  Name of manufacturer: acer
                                  Model name: smart phones
                                  Loan amount: 28581.00
                                  Mar 16, 2018
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 12, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                                  Verified Support
                                  Feb 13, 2018
                                  Bajaj Finserv Customer Care's response
                                  Hi cyrilrebello, Greetings from Bajaj Finserv! We tried to reach you on ***3300 but the number is switched off. Request you to provide your contact number and suitable time to call and assist or you may write to us at [protected]@bajajfinserv.in. Thank you!
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                                    rk433
                                    Feb 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500081

                                    I have transferred the loan to bajaj finserv from sbi. Bajaj finserv manager promised me that i will get 8.35% rate of interest via mail. I agreed for that and transfered my loan to bajaj finserv from sbi.

                                    After releasing the cheque and i saw the account in online portal of bajaj finserv about the rate of interest. It is mentioned as 9.15. I called so many times to sales manager and wrote a mail (Multiple times) to customer care about my problem. No response from them. They are not even lifting my phone also.

                                    My loan number is 400hop60639859.
                                    Process strated on november 15th.
                                    Cheques issued on december 21st.

                                    Kindly resolve this problem.
                                    I am in business trip and my phone is not working. Anything please communicate on my email id: adusumalli. [protected]@gamil.com
                                    Mar 20, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                                    I got a cal from customer care to make a payment to unblock the card but still my card is not working and the people from belgaum office making confusion to customer and taking more money kindly help the customers
                                    Dear Sir/Madam
                                    I have requested for EMI Card but physically still i didnt' received.
                                    Please provide the Email card No same on my registered Email id.
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                                      amit.net1990
                                      from New Delhi, Delhi
                                      Feb 7, 2018
                                      Resolved
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                                      Resolved

                                      Address: 201305

                                      Dear Sir,

                                      This is to informed you that, Two times i have raised the ticket on Bajaj Finsrv portal regarding my Loan issue and i am really sad that my ticket was resolved without providing me solution. As i have applied for fixable loan for one Lac and limit was 5 Lac of loan account. But i got the complete 5 lac rupees in my bank account and after that i have checked and found on portal that my loan was "Term Loan" and same thing i have shared with Abhijit singh Chauhan on e-mail and there is no reply coming. Please help me and please find below loan details.

                                      Personal Loan - P401SOL0056457

                                      Please find the below two ticket numbers .

                                      1. SR9833
                                      2. SR10823
                                      Mar 19, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi Amit, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                                      Verified Support
                                      Feb 13, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi, Greetings from Bajaj Finserv! As discussed, your service request is under process and kindly allow us 24 to 48 working hrs to resolve your query. Thank you.
                                      Verified Support
                                      Feb 14, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi Amit, Greetings from Bajaj Finserv! As we discussed, we have shared complete details on your provided e-mail id under request number ending with xxxx0784. Thank You.
                                      Worst company (Bajaj Group) ever seen in my lifetime. They Not running a company they running a scam of groups. Just Grabbing the money from innocent Indian peoples at any cost. They hunt and cheat the needy peoples.

                                      beware to taking any Loans, Insurance, Auto or other service from Bajaj.
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