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Bajaj Finserv Complaints & Reviews

1.6
Updated: May 1, 2026
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Bajaj Finserv reviews & complaints page 215

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S
Shree Lata Vasudevan
from Chennai, Tamil Nadu
Feb 15, 2018
Resolved
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Address: Pune, Maharashtra

Sir, please deactivate my emi card. I have not purchased anything using this card and i am not going to do in future. Without my permission 117 has been deducted from my account. Kindly return the same to my account. You are requested to inform me through sms or email me.
Details
Name lstha v g.
Customer no. 4843291
Email id : [protected]@gmail.com
Regards
Latha v. G.
Mar 27, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2018
Bajaj Finserv Customer Care's response
Hi Shree Lata Vasudevan, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
Verified Support
Feb 24, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with *****9116 .Thank you.
Verified Support
Feb 24, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your email id under request number ending with *****1281.Please ignore the previous post done from our end .Thank you.
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    S
    Shantanu88
    from Pune, Maharashtra
    Feb 15, 2018
    Resolved
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    Address: 416115

    Sir, i purchased Bajaj digital emi card yesterday for online shopping. I also received message that my emi card is ready to download i i can download i tthrough bajaj wallet app. but no emi card option pop-up in the app and moreover if i try to call customer care, it seems my mobile number is not registered.

    Moblie No. [protected]

    I also visited the Bajaj finserv branch from where i purchased my emi card, but they are unable to resolve my issue.
    Please help as soon as possible
    Mar 28, 2018
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Feb 23, 2018
    Bajaj Finserv Customer Care's response
    Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
    Verified Support
    Feb 24, 2018
    Bajaj Finserv Customer Care's response
    Hi SHANTANU, Greetings from Bajaj Finserv!As discussed with reference to your post, we request you to please visit to below link for online shopping https://www.bajajfinserv.in/finance/shop-on-ecommerce/shop-on-ecommerce.aspx?utm_source=Organic&utm_medium=website_top_navigation_for_self_employed_shop_ecommerce&utm_campaign=finance_shop_ecommerce . we request you to collect the blank NACH mandate form, from nearest branch location, Click here for our branch list - bajajfinserv.in/finance/branch-locator.aspx. Fill up the details on NACH Mandate as per sample format attached, and provide your signature. Also submit a cancelled cheque along with the NACH mandate form and submit at the branch.Thank you!
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      J
      Jobin George Ytm
      from Ernakulam, Kerala
      Feb 15, 2018
      Resolved
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      Resolved

      Address: Kottayam, Kerala, 686503
      Website: www.bajajfinserv.in

      I have completed my loan repayment this month. Now I got a message saying that use your EMI card within 2 months to avoid inactive charge. I dont want your service any more and I dont want to take a loan any more. Then how can I use your card. How can you compel a customer to use your card and service, its very cheap and I need to cancel my card asap.

      My card number is : [protected]
      Mar 29, 2018
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Feb 23, 2018
      Bajaj Finserv Customer Care's response
      Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
      Verified Support
      Feb 24, 2018
      Bajaj Finserv Customer Care's response
      Hi JOBIN, Greetings from Bajaj Finserv! With reference to your post as discussed we have already shared complete details through email under SRN***1322.Please feel free to write us at [protected]@bajajfinserv.in for any further assistance. Thank you!
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        D
        darshana70
        from Mumbai, Maharashtra
        Feb 15, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400007

        When i visited big bazaar (Matunga) i was told my emi card no [protected] was my card was blocked. This was very shocking & embarrassing. When i emailed my query i was told my card was blocked due to my cibil score. According to you'll my cibil score is 733, but when i checked at cibil.com my cibil scoreis 776.
        It is very hurting that a reputed company like bajaj has started harnessing customers.
        I faced the same problem earlier also. At that time i was told due to some technical reason my payment was not updated, so my card was blocked later unblocked.
        It is very sad that we are not even intimated.
        It has become the practice of blocking the card.
        Mar 31, 2018
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2018
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
        Verified Support
        Feb 24, 2018
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv! With reference to your post request you to share your correct card number or registered contact details to assist you further.Thank you.
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          R
          Ramesh Raja Ilango
          Feb 15, 2018
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600100
          Website: www.bajajfinserv.in

          2 years before i bought some household things by using bajaj finserv loan, during the repayment because of some personal issue only one payment is bounced, then i paid in the next month. After all my loans are closed i got an noc from bajaj, but few days before i checked the credit score it got affected by negative score because of some loan pending with bajaj finserv.
          Then i contacted customer they said i have a pending amount of rs 509, need to paid with the interest and late paymeny penalty of rs 4895.

          How come a man pay an amount of rs5500 for just rs 509 as a remaining amount. I need a proper justiification for this. Beauty here is bajaj didn't approached/communicated me not even for a single time, i just checked the credit score it got affected by negative account of bajaj finserv loan. Then i communicated them, they replied with yes sir you have to pay rs5500 for just rs509 as a due.
          Mar 26, 2018
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Feb 15, 2018
          Updated by Ramesh Raja Ilango
          I am ready to close the loan, but not ready to pay Rs-5500 for just Rs509. How come i have to pay 10 times then the original amount. More over if they communicated when the amount is around Rs-509, that time itself i closed itself. Communication from bajaj is totally useless. I don't know how the credit department without analyzing the dues, they are ready to degrade the credit score.
          Verified Support
          Feb 23, 2018
          Bajaj Finserv Customer Care's response
          Dear Mr.Rameshl, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.
          Loan Customer ID30482545, my registered contact number not in use. pls reach out me @[protected]
          As requested by Bajaj Finserv to me, to pay the emi installement and they waive off remaining amount after receiving of installment amount.

          But after i paid the installment, still i can see the negative bajaj account in my credit score. What else would you expected to revert back your negative account from my credit score?
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            Z
            Zimpu
            from Kolkata, West Bengal
            Feb 15, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 711104
            Website: Bajaj finserv

            As if i have my mobile number registerd with bajaj fin serv len my mobile number is[protected]which is now not in use so boc of this i cant track any of my acc details so its my request to plz change my number with new one details which i need to be update metion below.

            Cust id no :- [protected], num to update is [protected]
            Regards
            Anandam maity
            Apr 2, 2018
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Feb 23, 2018
            Bajaj Finserv Customer Care's response
            Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
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              Z
              Zimpu
              from Kolkata, West Bengal
              Feb 15, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 711104

              I meghnath panja took a fone from sinha enterprise 22/1/2018. Please cancel my fone safe insurence. I glad to inform you that
              My membership i'd im1076239
              My email i'd is [protected]@gmail.com
              Unique no is 69433935
              Registered mobile no is [protected]
              Please sir i have a financial problem please cancel my fone safe (Cpp) insurence.
              Regards
              Meghnath panja
              Mar 27, 2018
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2018
              Bajaj Finserv Customer Care's response
              Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
              Verified Support
              Feb 24, 2018
              Bajaj Finserv Customer Care's response
              Hi Meghnath Panja, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx6188. Thank You.
              Dear Customer,

              We have tried to contact you on the contact numbers registered with us for your membership IM1076239, however, we have not been able to connect with you.

              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe / Asset Care.

              Assuring you of our best services at all times.

              Regards,
              CPP Team
              Zimpu's [Complaint's author] reply, Feb 23, 2018
              Sir I have to called your coustermer care toll free number but any body take the call.so please sir please call me my number register number9874223501 and do needful sir.and you you also contact me with email [email protected]
              Regards
              Meghnath Panja.
              Dear Customer,

              We have tried to contact you on the contact numbers registered with us for your membership IM1076239, however, we have not been able to connect with you.

              Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for your query related to CPP FoneSafe .

              Assuring you of our best services at all times.

              Regards,
              CPP Team
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                V
                vishnu128
                from Hyderabad, Telangana
                Feb 15, 2018
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500091

                Hi my name is vishnu and my emi card was blocked for no reason all the loans i have taken have been closed timely or before time but 2 days ago i received a message from you that my card was blocked. I do not know the reason but there is no reason for blocking my card. I am an active customer of bajaj and have done everything thing possible to stay active. Do reply to me or get in touch with me to get this resolved.

                Regards,
                Vishnu nair
                Apr 2, 2018
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Verified Support
                Feb 23, 2018
                Bajaj Finserv Customer Care's response
                Dear Mr.Vishnu, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.
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                  T
                  from Kolkata, West Bengal
                  Feb 14, 2018
                  Resolved
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                  Resolved

                  Address: Howrah, West Bengal
                  Website: [email protected]

                  Loan a/c. No. 4100CD28983637

                  Customer ID 36862919

                  That in purchase bill :
                  Goods Sold by the dealer : Rs.16, 000/-
                  Paid by me in cash that day : Rs. 5, 500/-
                  Therefore, due Rs.10, 550/- which was showing in bill. (Bill enclosed) and financed by you.

                  You have financed in product Rs.10, 550/-.

                  But you have deducted EMI through bank (Rs.1425/- x 8 = Rs.11, 400/-)

                  If the dealer has taken the payment, the cost of goods arose Rs.16, 000/- + 850/- = Rs.16, 850/-

                  but in the statement of account sung by wrong claim with magical calculation and I am now looser for your foolish/thumping statement which is against the terms of Rules and Regulations.

                  Request you issue the refund Rs.850/-.

                  With Regards,

                  Tapas Kumar Chakraborty
                  Advocate
                  (M) [protected]
                  Apr 3, 2018
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Feb 14, 2018
                  Updated by [email protected]
                  Loan a/c. No. 4100CD28983637

                  Customer ID 36862919

                  In the statement of account by the Finance Company adjusted extra claim with a magical calculation, such allegation just to a thumping statement which is against the terms of Rules and Regulations.

                  Request you issue the refund Rs.850/- at your earliest convenience.

                  Verified Support
                  Feb 23, 2018
                  Bajaj Finserv Customer Care's response
                  Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
                  Verified Support
                  Feb 24, 2018
                  Bajaj Finserv Customer Care's response
                  Hi TAPAS KUMAR CHAKRABORTY, Greetings from Bajaj Finserv! We tried to call you on mobile number ending with 5728, but the call was disconnected from your end. Our concern team has shared complete details on your registered email id under request number ending with xxxx4923. If you have not received the refund of Rs 850, kindly share us the bank statement to us at [protected]@bajajfinserv.in to verify and validate our records .Thank You.
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                    P
                    Palakkanu
                    from Visakhapatnam, Andhra Pradesh
                    Feb 14, 2018
                    Resolved
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                    Resolved

                    Address: 501218

                    This is palak patel applied for the elite card card no ending with 7617 dated on the[protected] by paying rs 4777 as promised that i will get the emi card with the limit of rs 3, 00, 000 but i got only the limit rs 1, 00 000.
                    Worst service from elite customer care numbers itself are not working as they told i vl get flexi loan by paying amount all nonsenses things
                    As promised i didn't get the credit limit of 3 lacs such a worst service
                    Mar 31, 2018
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Feb 14, 2018
                    Updated by Palakkanu
                    My complaint is not reslove
                    Feb 15, 2018
                    Updated by Palakkanu
                    My complaint is not reslove till now useless service from bajaj they don’t care for customers
                    Verified Support
                    Feb 23, 2018
                    Bajaj Finserv Customer Care's response
                    Dear Palakkanu, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.
                    Feb 23, 2018
                    Updated by Palakkanu
                    [protected]
                    Feb 24, 2018
                    Updated by Palakkanu
                    Reslove as early as possible
                    Feb 28, 2018
                    Updated by Palakkanu
                    How many days bajaj people will take to reslove the problem 1 or 2 years instant I want solution
                    Mar 02, 2018
                    Updated by Palakkanu
                    Till now not reslove or any call from bajaj people
                    Mar 09, 2018
                    Updated by Palakkanu
                    Hello
                    Please deactivate my emi card.
                    My registered mobile number is [protected]
                    Name :P SRINIVASABABU
                    Please call me on the same number.

                    I am not using this card ******7818
                    Please disable immidiately
                    Phone number.
                    [protected] [protected]@gmail.com
                    Please
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                      S
                      Sandip .TIvari
                      Feb 14, 2018
                      Resolved
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                      Resolved

                      Hello support

                      I have nothing to do with bajaj finserv but suddenly i started receiving email that loan is approved and emi is pending and card got cancelled

                      What a crap is that???

                      I also sent email to your support [protected]@bajajfinserv.in but there is no update

                      Please note, i do not have any relation with your firm and such spam emails to my account will force me to take legal action against your firm.

                      Plz resolve asap.

                      San
                      Mar 26, 2018
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 23, 2018
                      Bajaj Finserv Customer Care's response
                      Dear Mr.Sandip, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to resolve your query at the earliest.Thank you.
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                        N
                        Nagaraj Km
                        from Vijayawada, Andhra Pradesh
                        Feb 13, 2018
                        Resolved
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                        Resolved

                        Address: 560079

                        Hi team,

                        Recently i have apply the personal loan they are including some policy in that please cancel the 2 polices

                        Policy no.
                        Application no. 404pst64840502 monthly premium 844.00 policy name health
                        Application no. 404pst64840502 monthly premium 3102.00 policy name future group term life policy

                        Please cancel the those policy and do the needful.

                        Thank you.
                        Apr 4, 2018
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 23, 2018
                        Bajaj Finserv Customer Care's response
                        Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
                        Verified Support
                        Feb 24, 2018
                        Bajaj Finserv Customer Care's response
                        Hi Nagaraj Km, Greetings from Bajaj Finserv! As discussed, we have shared complete details on your registered email id under request number ending with xxxx3189. Thank You.
                        Dear sir

                        My EMI caed is blocked so i can not use it please activate may card.

                        name : Firoj Anis Inamdar
                        my Card no. is [protected]
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                          J
                          JAYASHREE SWAMYNATHAN
                          from Mumbai, Maharashtra
                          Feb 13, 2018
                          Resolved
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                          Resolved

                          Address: 600075

                          Sub: Regarding unknown/unware of foreclosure charges For Balance transfer from HDFC to Bajaj finserv-Bajaj finserv loan account no: 403SOF46737041
                          I got a Personal line of credit flexi loan from Bajaj finserv on July 2017 with 14.75% of interest for the amount for 404500 and then I did a part payment of 104500 on December 2017 where no charges has been included and outstanding is 3, 00, 000 then, I do BT from HDFC where DD amount of 2, 60, 000 issued by HDFC bank. I tried providing this DD to the nearest branch in west Tambaram through my father in law along with my authorization and id proof, after a long stand, we came to know that, I have to pay extra charges for this kind of BT transfer. However, If I do any part-payment, for eg. if I pay this 2, 60, 000 as part payment from my account they will not include any charges. But, they do charge for Balance transfer from other bank (HDFC). I am not sure or aware of this while getting this flexi loan or either intimated to me by Bajaj finserv advisor. Also, the charges come around 20, 000 which I cannot afford to pay. Please advice and kindly do the needful.
                          Mar 28, 2018
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 23, 2018
                          Bajaj Finserv Customer Care's response
                          Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs. Thank you.
                          Verified Support
                          Feb 24, 2018
                          Bajaj Finserv Customer Care's response
                          Hi JAYASHREE SWAMYNATHAN, Greetings from Bajaj Finserv! As discussed, our concern team has shared complete details on your registered email id under request number ending with xxxx9925 and xxxx8320 . As per the company policy, we are unable to waived off/ Refunded the Foreclosure charges . Thank You.
                          Dec 03, 2018
                          Updated by JAYASHREE SWAMYNATHAN
                          This is resolved forcefully ..There policy is against customer comfort zone which is very important. here after, I have decided not to go with Bajaj finserv.
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                            N
                            Nikhil Lotlikar
                            from Mumbai, Maharashtra
                            Feb 13, 2018
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                            Address: Mumbai City, Maharashtra

                            Bajaj finserv is the worst company even seen in my life. Even after registering on their site for no promotion call and making complain here, still they continue to haress. They have no time sense. They will even call you on weekends at 9pm. If this does not stop i am ready to face the trouble of filing a legal case against the company. Horrible.in my whole life i will never take any service from bajan finserve. Pathetic company!!
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Good evening
                            my monthlu emi is 4345rs, why extra amount has charged jan month and why extra amoun t has added i want u plzz help ma and resoule my problem...
                            Hi Team,

                            My name - Hemavathy. M
                            Card no.- [protected]
                            Customer ID[protected]

                            Please find the above details, my bajaj emi card has been blocked due to not using the card, can you please advise how to activate the card and I need to know the reason.kindly unblock tha card so that I can use further.


                            Thanks
                            From: SAL PL Line [mailto:salpl.[protected]@bajajfinserv.in]

                            Hi Sir,

                            As Per Our Telephonic Conversation You Will Get 5000 Thousand Amazon Vouchers Post 45 days of Disbursement.

                            Regards

                            Rambaran Yadav
                            Bajaj Finserv

                            They have not even called me and updated regarding the Voucher till now.
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                              M
                              Mohammedaslam90
                              from Mumbai, Maharashtra
                              Feb 13, 2018
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                              I have applied for emi card online by paying 412 inr through my debit card, but i have not received a card or even any details from your end.
                              Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
                              I am giving the details above. Also attaching a screen shot showing the amount that has been debited. Hopefully you will respond at least.

                              Loan details: 4050CD40392635
                              Name: Mohammed Aslam Shaikh
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                S
                                sahil0kashyap
                                from Mumbai, Maharashtra
                                Feb 12, 2018
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                                Address: Jalandhar, Punjab, 144003

                                I have done my payment through the bajaj finanserv online customer portal.. my payment amount is 2200. when i complete my payment process on the bajaj finanserv login.. the payment is route through the zaak payment services.when process is completed the amount is debited from the account but the bajaj finanserv does not receive the payment and message is shown as transaction unsuccessful.. please refund my amount 2200 in my account. on the prirority basis..

                                account no. - [protected]
                                ifsc code - bdbl0001617
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Hello, so last year i purchased a worlpool Refrigerator,
                                i was expecting to receive the bajaj emi card after few down payments or few months as i was told by the shop owner

                                It's been 4-5 months or more but i still didn't received the card
                                So i just wanted to know how many days or months more i'll have to wait
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                                  S
                                  Sujeet4051
                                  from Indore, Madhya Pradesh
                                  Feb 12, 2018
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                                  With reference to my loan account no 4650cd41211851 an emi of rs. 3314 is to be deducted each month. Last emi date was 02/02/2018 of rs. 3314. But as per my bank account statement this month rs. 3314 has been debited twice, one on 8/2/2018 and second on 10/02/2018. Contact no mention on website are now working at all. Pathetic customer service. Kindly resolve issue asap.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    R
                                    RAGHU BAHADDUR
                                    from Firozpur, Punjab
                                    Feb 11, 2018
                                    Resolved
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                                    Resolved

                                    cancel order

                                    Address: Bangalore, Karnataka

                                    I want cancel my order because not yet riccived. H raghavendra, your bajaj finserv emi store order [protected] for redmi 4a 32 gb gold (3 gb ram) ordered on[protected]:42:07 has been placed. You will receive a final confirmation from seema enterprises # ii nd stage shortly. Track order http://bit.ly/2xYcMXW. for any queries, write to us at or call on [protected]...
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                                    Jitendra Manglani
                                    from Dhamtari, Chhattisgarh
                                    Feb 11, 2018
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh

                                    Dear sir
                                    My name is jitendra manglani
                                    I take a general insurance loan from bajaj finserv.
                                    My loan account number is 425gip62952946.
                                    I don't have any liability. I am not satisfied from this company service. They make me fraud. I don't want this loan account. Please close this loan account as soon as possible. I am not responsible if any emi bounce when you present any amount.
                                    Mar 22, 2018
                                    Complaint marked as Resolved 
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 12, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Jitendra, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                                    Verified Support
                                    Feb 13, 2018
                                    Bajaj Finserv Customer Care's response
                                    Hi Jitendra Manglani, Greetings from Bajaj Finserv! As discussed, our concern team has already shared complete details on your registered email id under request number ending with xxxx9481. Thank You.
                                    Dear sir,

                                    my name is Vinod mirke
                                    my mobile no. [protected]

                                    I wont my loan statement

                                    loan no. 577PST36606612 = EMI Rs 3920

                                    loan no. 5770CD43316876 = EMI Rs 3060
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                                      C
                                      Chinna Venki
                                      from Vijayawada, Andhra Pradesh
                                      Feb 10, 2018
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500058
                                      Website: Tv product about cpp asset policy

                                      Have bought samsung smart led t. V. Ua49m5570aulxl/2017 on emi from bajaj finance on 18 january -18. Now i want to cancel the extended warranty of cpp asset care policy.

                                      My asset care policy number is 407bew57977914, my emi will start from 02 february 18 so do it fast. Please cancel cpp asset care policy.

                                      Also i tried to update my email id through bajaj finance customer login but not able to update at my end so please update it as
                                      Mar 21, 2018
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 12, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi Chinna, Greetings from Bajaj Finserv! We have noted your details. Our customer care team will get back to you within 24 working hours.Thank you!
                                      Verified Support
                                      Feb 13, 2018
                                      Bajaj Finserv Customer Care's response
                                      Hi Chinna Venki, Greetings from Bajaj Finserv! We tried contacting you multiple times on your given number ending with 0183, however your number was unreachable, our concern team has already shared complete details for the insurance cancellation on your registered email id under request number ending with xxxx4368 and for email id update, Please feel free to write us for any further assistance at [protected]@bajajfinserv.in. Thank you!
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