Hi,
I am raising this complaint on behalf of my house hold worker.
She had been given a personal loan from Bajaj Finserv
Loan Acc. no - 402PSTFE274313 of about 1 Lakh, at a interest rate of 33.92%,
She is regularly paying her EMIs on time for almost 3 years now,
She had applied the loan through some agent, who did not tell her the rate of interest and did not share any documents related to the loan to her.
Since she is less educated, she has no understanding of loan products and its terms.
She has been told that she still has to pay EMIs for 15 more months.
I have not seen personal loans of interest more then 13 or 15%. Only credit cards have this kind of interest,
Kindly take a note of this matter and suggest if a fraud has been done with her and should we further raise this matter with Consumer court for a possible fraud with a unaware person.
Bajaj Finserv customer support has been notified about the posted complaint.