Bajaj Finserv Complaints & Reviews

To Bajaj Finserv,

I would like to request you please deactivate my EMI card no. [protected] and Experia ID:13002531 I donot want this card which is unused for me. I already requested you trailing mail .

My email ID is [protected]@gmail.com

Please, you will have deactivated my EMi card as earliest..
Thanking you
Biswajit Dutta

Dear Sir/Madam

Yesterday ie.July 4th, 2017 I received a call from Ms. Soma Routh(M-[protected]) said that She called from Delhi Tis Hazari Court and asked my name and address. I was surprised when got the information from her that a case is filed (no-DL235)and she gave me a contact number of Mr R.K. Chowhan (M-[protected])and said to call him as he is a advocate, who is looking after this case.

Mr Chowhan told me that there is due to Bajaj Finace company he gave me threatening that I have to pay this otherwise I need o go Delhi court to pay the amount with penalty.

It was surprised me because I have purchased a SAMSUN-LED/23H4003 On April'2015 and Bajaj Finance finance it but all the dues were clear. There was nothing to pay.

I purchased one SAMSUN-LED/23H4003 From M/s Adams Marketing Pvt Ltd. of 29, Kalabagan Ln, Baruipara, Ichapur, Howrah, West Bengal 711104, on 29/04/2015 for Rs.13, 896.00 and made a Cash Payment of Rs.4, 632.00 leaving a balance due of Rs.9, 264.00 finance made by M/S BAJAJ FINANCE LTD, KOLKATA. EMI per month already scheduled at Rs 1, 158.00 *8 months (Bajaj Finserve loan account No: 410DDF09439148 and 410EWC[protected] through State bank of India ECS facility A/C No [protected] savings account holder name SOMALI ROY.

Sorry to inform you that on my first installment I came to know that Rs 1, 277.00 has been deducted as emi instead of RS 1, 158.00 .After enquery I came to know that an extended warranty charge of RS 119 have been imposed without my knowledge.I have complained several times for eliminating the extended warranty charges, but my problem was not solved.From 1st installment onward RS 1, 277.00 (ie. RS 1, 158.00 as emi + RS 119 as extended warranty) was deducted.

Further on 08/07/2015 I was informed that my 2nd installment was not received by them in-spite of sufficient balance in my account. I was instructed to pay RS 1, 277.00 (ie. RS 1, 158.00 as emi + RS 119 as extended warranty) in cash to M/s Adams Marketing Pvt Ltd. I deposited RS 1, 277.00 as my emi for M/S Adams Marketing Pvt Ltd.
I have paid all the installment due till date and there was no due.

Subsequently, on July 4th, 2017 I was threatened by one Mr R.K. Chowhan (M-[protected]), Advocate of Delhi informing that a court case has been filed, or is going to be filed, instituted at Delhi Court against me for realization of the penalty and also whether I will proceed with the case or settle the matter by paying the penalty amount out of court and Since then I have been repeatedly threatened Mr R.K. Chowhan and even file FIR against me in the local police station.

After going through the account statement from bajaj finance website, I came to know that Rs 150 as Overdue Charges have been imposed on me from 31/07/2015 to till date without giving any intimation, which amount to nearly Rs 4000 is still due.

In-spite of making all the payments I have been physically and mentaly harassed by your concerned person intentionally.
This kind o[censored]nfair activities was not expected from renowned concern like BAJAJ FINANCE LTD.
I would once again request you to close the matter immediately or I will be forced to go to consumer forum and PORTAL for Centralized Public Grievance Redress and Monitoring System (CPGRAMS) and even post on facebook.

Regards
SOMALI ROY
Loan account No: 410DDF09439148 and 410EWC09439538
Contract-[protected]

I am Jagadish.P is writing this complaint to inform that i need to change my mobile number [protected] to [protected] because i have lost with my mobile and my emi card no is [protected] so its an esteem request that u please update my old mobile number with my new one and please give me updates on the [protected]@gmail.com
Ending this letter in anticipation,
And hoping you will pay attention on my above request

Thanking you.

I have taken a T.V. for which giving EMI properly . Before three months I have the account number for which mandate form &NACH forms has already been sent through your Madiwala (Bangalore) branch but sorry to say inspite of regularising the account number the EMI Account is permanently suspended . I need some urgent attention for updation in my account.

Thanks RPNSRIVASTAVA

From my sbi account DDR Bajaj Auto deducted Rs.99 without mt notice. Please reimburse the amount and cancel my card which i am not using from last 5 years. Iam not using the card from long time and how anount can be deducted?

My card number [protected], PRAVEEN KUMAR PABBA

AMOUNT debited from my account to P[protected]

Please dont repeat such false transactions.

Please deactivate my Bajaj EMI card as i have no transactions pending and no further use for it. card number is BF[protected]
Sir, I have been charged Rs99 on a yearly basis for the last two years as fee towards Bajaj EMI card. I have made repeated calls to the call centre to no avail. I am not using the card neither do I have any transactions or payments pending on this card. Please do help me to deactivate this card as I am at my wit's end about how to get it deactivated. Thank you.

I purchased an AC of Rs. 23500 on EMIs from Bajaj Finserv. I made payment of 4 EMIs as down payment and 8 EMIs by 8 cheques of Rs. 1959 each. I got a message from my bank on my first installment date that my cheque is dishonored even when i had sufficient balance in my account. On seeing this, i made online payment of Rs. 13705 from my account to Bajaj finserv but they keep applying cheque again and again even after my payment and Rs. 575 were deducted from my account due to dishonoring of cheque. I sent a mail to Bajaj finserv by telling all the details and requested them to stop applying cheques anymore and inform me of any due payment needed to close the loan. I got a call as well as email from the company that 1 EMI of Rs. 1959 is due to close the loan. I paid that EMI too and i got my NOC and updated loan statement from the company that no dues are left and loan is closed on 23rd June, 2017.
Now after 10 days, on 3rd July 2017, I am getting another message from bank that Rs. 590 are deducted from my account towards dishonoring of cheque. I am really frustrated by this fraudulent action of Bajaj finserv, as when my loan account is closed, whole payment is done, and NOC is generated, what is the purpose of applying cheques from my account? I request to please take action on the company and resolve my issue and make them pay my cheque dishonoring charges.

Hi,
I have taken loan from bajaj finance 5 lakhs. Emi started from may rs. 16894/-. But every month one more emi is deducted on same day rs. 1589/-. I followed up through mails and phone. They said by mistake somebody with the same name has linked to my account and said remove right away.
Emi deducted in may and also june. After many conversation mails and phone they are refunded 2 months emi last week.
Today again they have deducted 1589/- emi. If i don't have sufficient funds means cheque bounce.
I went to bajaj finance office at kukatpally hyderabad twice. We have to take token and wait till my number come. Sorry to say that i didn't have patience to sit and wait. Only one guy to respond to all complains. While taking loans so many back o[censored]s. When we need to complain only one to respond.

I get mobile message saying your signature doesn't match. How can somebody emi deducting from account and his signature will match with my account.

Getting frustrated.

Please stop deducting from my account. However after 3 months i will transfer this loan to other.

My loan account number 400sol36923355
A srinivas
Customer id: 43992456

Dear sir,

Am the existing Coustomer of bajaj finserv to last 1 year but till today i don't receive my EMI card & nobody is not in touch about it from your end...plz sir resolve my problem because am planing the purchase new product.. My register mobile number is [protected]

Please sort out the issue as early as possible, for any information contact me on above mentioned mobile number.

I have purchased an order OnePlus 3T ( order no[protected] on 30th May 2017 from amazon.in . An amount of Rs 29, 999 has been deducted from my bajaj finserv emi card. Later, I have cancelled my order by refusing it at delivery.I have got a mail from amazon.in stating that the refund has been processed successfully on 15th June 2017 and the amount should reflect in my account by 23th June 2017.But till now, I see that the amount is not yet updated in the bajaj account and the loan account related to the phone order is not cancelled yet. I request you to resolve this issue on high priority, as the first loan ECS is scheduled at 5th July 2017. I have attached in this complaint the screenshot of the e-mail which I have got from the Amazon customer care. Please do the needful.

Details of the loan account number : 400ECF40994688

Details of the amazon refund reference number : CS[protected]

I have purchased an order oneplus 3t (Order no[protected] on 30th may 2017 from amazon.in using no-cost emi (Bajaj finserv). An amount of rs 29, 999 has been deducted from my bajaj finserv emi card. Later, i have cancelled my order by refusing it at delivery. I have got a mail from amazon.in stating that the refund has been processed successfully on 15th june 2017 and the amount should reflect in my account by 23th june 2017. But till now, i see that the amount is not yet updated in the bajaj account and the loan account related to the phone order is not cancelled yet. I request you to resolve this issue on high priority, as the first loan ecs is scheduled at 5th july 2017. I have attached in this mail the screenshot of the e-mail which i have got from the amazon customer care. Please do the needful.

Details of the loan account number : 400ecf40994688
Details of the amazon refund reference number : cs[protected]

Sub: Request to waive off LOAN Account Number : 401PMT26079881
we are getting regular harassment call and home visit by different member from Bajaj and shouting on presence of whole building people,
I am currently in financial difficulty because of present brother Prostrate Cancer and previously my mother suffered from gall bladder cancer and she is no more, I am a single earning member in my family. I have no other source of income and lot of liability due to two member suffering from cancer.
Brother will be undergoing therapy / other treatment for life long. I have approach to my Company / Client / other Resources for borrow but not seen a ray of Hope from them due to high obligation on me.
I have sent a Requested letter / Medical and Doctors details to Baja finance and she told me that you visit / talk with my Pitampura / Gurgaon branch they will help, but unfortunately they are harassing & insulting in front of building member and saying that I am going to court for your arrest letter.
Due to harassment I am very tense and bad things coming in my mind

Thanks & Regards,
Dhirendra Kumar Singh
[protected]

I gt a phn worth 32, 000 on 14/06/17, the agent of your bajaj finserv, advised that the emi would deduct frm august but it started in the following month which is july and your IVR SAYS THE ammount is 3190, but i got a msg stating its 3, 400 wat the heck is wrong nd dis is cheating ppl...pls resolve my issue ..or else we'll land up in consumer court..no transperency, nd this is completlu giving false information to sell the product ...this is fraud .

I have applied for emi card online by paying 350 inr through my debit card, but i have not received a card or even any details from your end.
Secondly, trying a so-called customer care number where in there is no option to talk to any person who can resolve this.
I am giving the details above. Also attaching a screen shot showing the amount that has been debited. Hopefully you will respond at least.

Loan details:42038470
Name: srinivasalu m
Mobile: [protected]

Hi,

I have logged a complaint of geyser repairing around 10 days before from now.. but no actions has been taken yet by you.
I called Vijay sales(Seasons Mall) and they said we can't send anyone because of Eid holiday on 26th and 27th June. I understood that and did not forced anyone to come.. But they commited that they will send some on 28th- June, wednesday.. but no one had come, I have been calling vijay sales all day long around 20-25 times since 28th - june.. they had always say that they will send the guy on wed, then on thur, then on fri (30th June). But NOBODY had come to repair the geyser till now.

My all family members are getting ill because of bathing with cold water. Can't you understand the urgency?


When we bought the bajaj geyser in nov-2016.. it had some issues at that time also and we had to replace it, and now once again we are getting issues with this geyser only after 7-8 months. I think i have made a wrong decision by buying your product and no body is coming to repair it.. you guys cant understand the criticality?.. that' its a cold weather and we have been bathing with cold water and have been following up for its repairinig from 10 days and nobody is even bothering from your bajaj company.

I want it to be repaired by 1 hour.. I cant wait anymore else you take your product back..

Customer Name:- Suresh Dubey,
Phone number - [protected]

Salaried personal loan:
—
Since last 3.5 years, i am repaying emi promptly.

I lost my job in feb 2017, then somehow i managed to pay emi on time.

On june 29th 2017, i got phone calls from area collection manager - flow, wakdewadi branch, pune. I explained my situation to him, i also expressed my will to repay future emi, but i need some time. I assured him to resume my emi payment once i get job. Requested him to give me a period of 6 months.

But, this gentleman turned rude to me, spoken to me and my parent offensively.

He and his subordinate also threaten us that he will send his people and they will spoil my home.

I am frightened.

Please help me.

Regards,
Mahesh patil

I was making my payments on time and never missed any.

I got a msg on 30th june 2016 that my Bajaj finance emi card ending with 2368 has been blocked permanently with our in line policy...this is not any kind of reason for blocking any card suddenly...

I was making my payments on time and never missed any payments, and this blocking of card is unacceptable...

Pls re-activate my card ending in 2368 and my running loan no is 4010DC38949105.

I had signed home loan transfer from my Existing home loan account to bajaj Finance as promised in monthly ECS and zero interest but once got cheque clearance from my OD account .they are offered me more interest and hidden charges so i have refused to go with Bajaj account from day 1 after got cheque from Bajaj and went to baja home loan office in chennai and returned that cheque after fews days .but so far no action taken even i have sent many mails to we care and greivance team.

Respected Sir,

1. I am holding a BAJAJ FINSERV EMI card Sl No. [protected] with a provision valid from 07/12 and valid thru 07/15, login ID 7423432 and mobile No. [protected].

2. The said card is not being used since last one/two year but the EMI is deducted automatically.

3. I request to de-activate the card as I am not interested to retain the card and to pay annual subscription as you are charging.

Thanking You,

Mrinal Kanti Ghosh
Bajaj Finserv EMI Card No. [protected]
Mob. No. [protected]

Hi

Offlate, I have been receiving calls from BajajFinserv executives of the loaf offers. So i thought of knowing the details and asked an executive for the same. He told me some details and said the rest were clearly written in document that will be sent to me. When I received the documents, the information provided was completely different to those informed over phone.

When another executive called me regarding the load, I told him that there were incorrect details in the mail and he started absusing me. When I talked to this manager Mr. Charan, he said sorry to me and handed over the phone to the same stupid executive. I said I didn't want loan at the prescribe ROI.

Another day, another executive called me regarding the same and when i told him what had happened to me, he said sorry to me and said that he woould send me the updated / correct details and that he would need my chque photo. I neither sent him that photo nor replied to that mail..

The immediate next, I got a message saying that my loan is sanctioned and the amount was credited in to my account which actually was credited to my account after 4 days (being the weekend and Eid festival).Whe I tried to call and inform the issue to the customer care, there is no one responding.

Everytime I write a mail, an auto generated mail is sent with different SRN numbers. So I went to local branch office, where they said that they are not responsible for the head office calls and that I should talk to the head office team on this and they are helpless.

So when I wrote a mail to the [protected]@bajaj..., the reply was to deposit a cheque or DD for cancellation of the loan which i did the immediate next day and the amount also got credited to their account. Now when I tried to enquire about the status of the cancellation, I am not getting proper response from an of the personeel. Everyone is taking the complaints and giving me SRN numbers which seemed useless. Some mails said that they need aditional time.

Further, they gave me a lot of customer care numbers, which are either not working, either busy or even if the call connects, no one responds.

Please let me know what to do