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Bajaj Finserv Complaints & Reviews

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Updated: Feb 17, 2026
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Bajaj Finserv reviews & complaints page 254

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S
sanjusuma
from Bengaluru, Karnataka
Jul 10, 2017
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Address: Guntur, Andhra Pradesh, 522005
Website: [email protected]

Dear team,
(My lone number 4430cp31323974, recept number i paid bounce charges:16706401, book no:668257) my contact number [protected]
This is jonnalagadda. Prudhvi raj, i have been taken loan in bajaj consumer when i am taking product my emi is rs:1900/- only but they try to detect rs:2150/- but i did't main ten more then rs:2000/- in my account 2 emis are bounced. After this happen i discuss with bajaj office they said unfortunately insurance rs.150/- added for my emi. For thous edits my cible score have been down and mark me as defalder, the bank charged emi return charges. I have all proofs regarding this all. Now what i spouses to do please tell me
Bajaj Finserv customer support has been notified about the posted complaint.
An individual called from the number [protected] on behalf of Bajaj Finserv and talks vulgarly on call..

Telemarketers are not supposed to use undesignated numbers to promote their business.This is against the TRAI rules.
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    M
    meenakshi pujara
    from Delhi, Delhi
    Jul 8, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110085
    Website: Bajaj finserv

    Hi
    I want to share my experience with Bajaj finserv. I have used Bajaj EMI card soo many time this time 3 EMI was going on. There was balance on 5 th in every month. It's your system problem you not able to take payment it's gets bounce even you picked cash from my home & office 2 times but why r u deducting bounce amount from the account. U can't do that . If want to deduct bounce charges than it should be done once not 11-12 times. I want my money back at any cost
    Aug 12, 2017
    Complaint marked as Resolved 
    Bajaj Finserv customer support has been notified about the posted complaint.
    Verified Support
    Jul 10, 2017
    Bajaj Finserv Customer Care's response
    Hi, we regret the inconvenience caused. Kindly share your contact details to assist you further.
    Dear sir,

    I would like to inform you that my mobail no.was [protected]. but unfortunately it was lost and now I want to regesterd this mobail no [protected] with you please do the needful as early as possible.
    Dear sir,
    I am dandu prasad. my card is temporary blocked. since last 10days .why my card is blocked ?with out any information ?pl rectify this problem as soon as possible .
    MY DETAIL'S
    MY CARD NO.[protected]
    THANKS .
    My phone number is [protected], i am getting lots o[censored]nnecessary calls and SMS from bajaj finance. I dont want any kind of disturbance in any form like call or sms from your side or i will go to consumer court.
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      S
      Suraj Kedare
      from Mumbai, Maharashtra
      Jul 8, 2017
      Resolved
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      Address: Mumbai City, Maharashtra, 400043
      Website: [email protected]

      Baja activate my 2 policy on same product so i will call to Bajaj customer care but they are told me you have to send mail to Bajaj to deactivate the one policy after that i have sending mail also to bajaj but from that date which i sending mail to bajaj to till now almost 11 mails stored in my inbox. In every mail i have giv all my details but Bajaj can't solved my issue. Bajaj provide very cheap service with his customer.
      Aug 12, 2017
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Verified Support
      Jul 10, 2017
      Bajaj Finserv Customer Care's response
      Hi Suraj, we regret the inconvenience caused!Kindly share your registered contact no. or customer - id to assist you further.
      I was forgot my emi card so please re issue emi card. i will buy new produts by card
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        N
        Nandagopal Devaraj
        from Delhi, Delhi
        Jul 9, 2017
        Resolved
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        Address: 600050

        My EMI card has been blocked for some reason. i'm Not sure why it was happened. I would like to Purchase household items using my card . So please unblock the card as soon as possible.

        I need it to fix this issue as soon as possible since i would like to purchase the items immediate, also please update me why my card was blocked and i didn't get any notification regarding this. Would be better if you have any customer care number to unblock the card for future. Updating in portal doesn't look cool.

        ID: 26883937
        Ph - [protected]
        Aug 24, 2017
        Complaint marked as Resolved 
        Bajaj Finserv customer support has been notified about the posted complaint.
        Verified Support
        Jul 10, 2017
        Bajaj Finserv Customer Care's response
        Hi, we regret the inconvenience caused!we have noted your details and we will get back to you within 24 working hrs.
        Verified Support
        Jul 11, 2017
        Bajaj Finserv Customer Care's response
        Hi, Greetings from Bajaj Finserv ! we regret to inform you that your EMI card ending with ********5207 cannot be unblocked. For further queries you can write to us at [protected]@bajajfinserv.in
        Jul 12, 2017
        Updated by Nandagopal Devaraj
        Why my EMI card cannot be unblocked. Please specify the reason
        Jul 12, 2017
        Updated by Nandagopal Devaraj
        Why my EMI card cannot be unblocked. Please specify the reason
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          A
          amit4484
          from Bengaluru, Karnataka
          Jul 6, 2017
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          Address: Pune, Maharashtra, 411014
          Website: www.bajajfinserv.in

          My loan account number is 404spf40911101, for which i need
          Clarification on below queries

          I have received 11, 73, 936 in my bank, however in experia app my disbursement is showing 12, 55, 000,

          Without utilising anything from the top up
          Allotted to me i have become liable to pay 81000+ to bajaj
          Finance, while selling the product to me your
          Representative have not mentioned anything about such
          Charges, i do have all recording and valid
          Conversation proof for same.

          I called customer care representative to
          Resolve this issue and close the loan with immediate effect
          But they are not ready to help me.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Jul 06, 2017
          Updated by amit4484
          Bajaj Finance team is not at all cooperating, it's been month now I am following up with them, I have even loadge a complain with consumer forum 3 times but Bajaj team is closing it by simply updating it they have reverted to customer, with has no use for me, as per Bajaj Finance policy any grievance has to be loadge within 48hrs of disbursement, I did it in given timeline but no revert from Bajaj,

          It's a case of cheating and miscommunication by local team to achieve their target and they got me as their target
          I have availed once consumer loan from Bajaj Finserv, which was also repaid on time. Now on regular basis I am receiving the marketing calls for availing personal loans from the company more than 4-5 times in day. Please activate the Do Not Disturb flag in my mobile no. [protected] immediately and oblige.
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            C
            COMFORT STANLEY
            from Mumbai, Maharashtra
            Jul 6, 2017
            Resolved
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            Address: 411001
            Website: Bajaj Finserv

            I am so irritated with your phone calls that it pisses me off as i see ur numbers. Trust me if you disturb your valuable customers so much, they won't be loyal to your brand.my no is [protected] & [protected]. I am determined that if this doesn't stop, i will complain to consumer forum. I am very much frustrated with phone calls.More than 8 times i am getting calls from like [protected] different number.

            I am not interested to take loan .

            -
            Yogesh Borse
            [protected]
            [protected]
            Aug 24, 2017
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Verified Support
            Jul 11, 2017
            Bajaj Finserv Customer Care's response
            Hi, we regret the inconvenience caused!we have noted your details and we will get back to you within 24 working hrs.
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              P
              Padmamma
              from Sirsilla, Telangana
              Jul 6, 2017
              Resolved
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              Address: Nellore, Andhra Pradesh, 542366

              Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected]. Actually i didn't received any sms since from 2 months. So its quite diificult for me to get the details of all updations and emi so please make add my new number as per my requirement. Thanks
              Aug 8, 2017
              Complaint marked as Resolved 
              Bajaj Finserv customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2017
              Bajaj Finserv Customer Care's response
              Hi, we have noted your details and will get back to you within 24 working hrs.
              Verified Support
              Jul 08, 2017
              Bajaj Finserv Customer Care's response
              Hi, thank you for writing to us at Bajaj Finserv.With reference to your post regarding contact details updation, this is to confirm that we have successfully updated your contact details in our records and same would reflect within 48 working hrs on experia.
              I have applied loan showing advertisements as first 3 EMI is holiday facility not to paid first 3 EMI agreed but they have no service or product knowledge with any employee who is handling my case .
              high herancement by bajaj employee. 64 lacs release amount only 3 lacs not released where 3 EMI paid . but not receive full amount..help pls
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                B
                biswajitdutta443
                from New Delhi, Delhi
                Jul 5, 2017
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                Address: Kolkata, West Bengal, 700056
                Website: www.bajajfinserv.in/finance/emi-cards/salaried-emi-cards.aspx

                To Bajaj Finserv,

                I would like to request you please deactivate my EMI card no. [protected] and Experia ID:13002531 I donot want this card which is unused for me. I already requested you trailing mail .

                My email ID is [protected]@gmail.com

                Please, you will have deactivated my EMi card as earliest..
                Thanking you
                Biswajit Dutta
                Bajaj Finserv customer support has been notified about the posted complaint.
                Pls activate my card last 5month i have not done any transaction so that card has automaticallyblocked.pls activate the card i need to purchase. Details: Name: MOULCY V K
                D.O.B: 10 June 1959
                Card Number: [protected].
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                  S
                  somaliroy1981
                  from Kolkata, West Bengal
                  Jul 5, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal

                  Dear Sir/Madam

                  Yesterday ie.July 4th, 2017 I received a call from Ms. Soma Routh(M-[protected]) said that She called from Delhi Tis Hazari Court and asked my name and address. I was surprised when got the information from her that a case is filed (no-DL235)and she gave me a contact number of Mr R.K. Chowhan (M-[protected])and said to call him as he is a advocate, who is looking after this case.

                  Mr Chowhan told me that there is due to Bajaj Finace company he gave me threatening that I have to pay this otherwise I need o go Delhi court to pay the amount with penalty.

                  It was surprised me because I have purchased a SAMSUN-LED/23H4003 On April'2015 and Bajaj Finance finance it but all the dues were clear. There was nothing to pay.

                  I purchased one SAMSUN-LED/23H4003 From M/s Adams Marketing Pvt Ltd. of 29, Kalabagan Ln, Baruipara, Ichapur, Howrah, West Bengal 711104, on 29/04/2015 for Rs.13, 896.00 and made a Cash Payment of Rs.4, 632.00 leaving a balance due of Rs.9, 264.00 finance made by M/S BAJAJ FINANCE LTD, KOLKATA. EMI per month already scheduled at Rs 1, 158.00 *8 months (Bajaj Finserve loan account No: 410DDF09439148 and 410EWC[protected] through State bank of India ECS facility A/C No [protected] savings account holder name SOMALI ROY.

                  Sorry to inform you that on my first installment I came to know that Rs 1, 277.00 has been deducted as emi instead of RS 1, 158.00 .After enquery I came to know that an extended warranty charge of RS 119 have been imposed without my knowledge.I have complained several times for eliminating the extended warranty charges, but my problem was not solved.From 1st installment onward RS 1, 277.00 (ie. RS 1, 158.00 as emi + RS 119 as extended warranty) was deducted.

                  Further on 08/07/2015 I was informed that my 2nd installment was not received by them in-spite of sufficient balance in my account. I was instructed to pay RS 1, 277.00 (ie. RS 1, 158.00 as emi + RS 119 as extended warranty) in cash to M/s Adams Marketing Pvt Ltd. I deposited RS 1, 277.00 as my emi for M/S Adams Marketing Pvt Ltd.
                  I have paid all the installment due till date and there was no due.

                  Subsequently, on July 4th, 2017 I was threatened by one Mr R.K. Chowhan (M-[protected]), Advocate of Delhi informing that a court case has been filed, or is going to be filed, instituted at Delhi Court against me for realization of the penalty and also whether I will proceed with the case or settle the matter by paying the penalty amount out of court and Since then I have been repeatedly threatened Mr R.K. Chowhan and even file FIR against me in the local police station.

                  After going through the account statement from bajaj finance website, I came to know that Rs 150 as Overdue Charges have been imposed on me from 31/07/2015 to till date without giving any intimation, which amount to nearly Rs 4000 is still due.

                  In-spite of making all the payments I have been physically and mentaly harassed by your concerned person intentionally.
                  This kind o[censored]nfair activities was not expected from renowned concern like BAJAJ FINANCE LTD.
                  I would once again request you to close the matter immediately or I will be forced to go to consumer forum and PORTAL for Centralized Public Grievance Redress and Monitoring System (CPGRAMS) and even post on facebook.

                  Regards
                  SOMALI ROY
                  Loan account No: 410DDF09439148 and 410EWC09439538
                  Contract-[protected]
                  Aug 7, 2017
                  Complaint marked as Resolved 
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2017
                  Bajaj Finserv Customer Care's response
                  Hi Somali, we regret the inconvenience caused! we have noted your details and we will get back to you within 24 working hrs.
                  Jul 12, 2017
                  Updated by somaliroy1981
                  no feedback till date
                  They (Bajaj) did the same in my case. this is the method they are using to collect pending.
                  i also got call from one of the bajaj assigned duplicate advocate who threaten and used abusing words to collect dues. i wonder how the bajaj peoples doing this kind of chilly thinga and not obeying laws.
                  who could stop them????
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                    J
                    Jaga8865
                    from Bengaluru, Karnataka
                    Jul 5, 2017
                    Resolved
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                    Resolved

                    Address: 560040

                    I am Jagadish.P is writing this complaint to inform that i need to change my mobile number [protected] to [protected] because i have lost with my mobile and my emi card no is [protected] so its an esteem request that u please update my old mobile number with my new one and please give me updates on the [protected]@gmail.com
                    Ending this letter in anticipation,
                    And hoping you will pay attention on my above request

                    Thanking you.
                    Aug 17, 2017
                    Complaint marked as Resolved 
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, we have noted your details and will get back to you within 24 working hrs.
                    Verified Support
                    Jul 08, 2017
                    Bajaj Finserv Customer Care's response
                    Hi, Thank you for writing to us at Bajaj Finserv. With reference to your post regarding contact details updation, this is to confirm that we have successfully updated your contact details in our records and same would reflect within 48 working hrs on experia.
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                      R
                      RPNSrivastava
                      from Bengaluru, Karnataka
                      Jul 4, 2017
                      Resolved
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                      Resolved

                      Address: 560102
                      Website: [email protected]

                      I have taken a T.V. for which giving EMI properly . Before three months I have the account number for which mandate form &NACH forms has already been sent through your Madiwala (Bangalore) branch but sorry to say inspite of regularising the account number the EMI Account is permanently suspended . I need some urgent attention for updation in my account.

                      Thanks RPNSRIVASTAVA
                      Aug 6, 2017
                      Complaint marked as Resolved 
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Jul 04, 2017
                      Updated by RPNSrivastava
                      I have changed my account three konths back and mandate form & NACH forms were submitted but inspipte o[censored]pdating account no emi account has been suspended
                      Verified Support
                      Jul 06, 2017
                      Bajaj Finserv Customer Care's response
                      Hi, we regret the inconvenience caused! Kindly share your contact details to assist you.
                      Hi Team,

                      I have paid my dues regularly. Due to some issue is May month, my card has got blocked. I have also completed one successful loan with you. Please activate my card, as I need to make a purchase. I have sent email to [protected]@bajajfinserv.in. My customer ID is 41888975.

                      Thanks,

                      Vikas Sanap
                      [protected]
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                        P
                        Praveen Pabba
                        from Vadodara, Gujarat
                        Jul 4, 2017
                        Resolved
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                        Address: 530016

                        From my sbi account DDR Bajaj Auto deducted Rs.99 without mt notice. Please reimburse the amount and cancel my card which i am not using from last 5 years. Iam not using the card from long time and how anount can be deducted?

                        My card number [protected], PRAVEEN KUMAR PABBA

                        AMOUNT debited from my account to P[protected]

                        Please dont repeat such false transactions.
                        Aug 20, 2017
                        Complaint marked as Resolved 
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 06, 2017
                        Bajaj Finserv Customer Care's response
                        Hi Praveen, we have noted your details and will get back to you within 24 working hrs.
                        Verified Support
                        Jul 07, 2017
                        Bajaj Finserv Customer Care's response
                        Hi, your service request is under process and kindly allow additional 48 working hrs to resolve your query.
                        Verified Support
                        Jul 08, 2017
                        Bajaj Finserv Customer Care's response
                        Hi Praveen, Greetings from Bajaj Finserv! We are pleased to inform you that the refund for EMI card renewal fee has been processed. Details has been sent to your E-mail Id. For any other queries please write to us at [protected]@bajajfinserv.in.
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                          G
                          girih2u
                          Jul 4, 2017
                          Resolved
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                          Resolved

                          Address: 500013

                          Please deactivate my Bajaj EMI card as i have no transactions pending and no further use for it. card number is BF[protected]
                          Sir, I have been charged Rs99 on a yearly basis for the last two years as fee towards Bajaj EMI card. I have made repeated calls to the call centre to no avail. I am not using the card neither do I have any transactions or payments pending on this card. Please do help me to deactivate this card as I am at my wit's end about how to get it deactivated. Thank you.
                          Aug 15, 2017
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, we have noted your details and will get back to you within 24 working hrs
                          Verified Support
                          Jul 07, 2017
                          Bajaj Finserv Customer Care's response
                          Hi, kindly share your contact number to assist you further.
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                            J
                            Jinesh Gupta
                            from Nawanshahr, Punjab
                            Jul 3, 2017
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141003
                            Website: www.bajajfinserv.in

                            I purchased an AC of Rs. 23500 on EMIs from Bajaj Finserv. I made payment of 4 EMIs as down payment and 8 EMIs by 8 cheques of Rs. 1959 each. I got a message from my bank on my first installment date that my cheque is dishonored even when i had sufficient balance in my account. On seeing this, i made online payment of Rs. 13705 from my account to Bajaj finserv but they keep applying cheque again and again even after my payment and Rs. 575 were deducted from my account due to dishonoring of cheque. I sent a mail to Bajaj finserv by telling all the details and requested them to stop applying cheques anymore and inform me of any due payment needed to close the loan. I got a call as well as email from the company that 1 EMI of Rs. 1959 is due to close the loan. I paid that EMI too and i got my NOC and updated loan statement from the company that no dues are left and loan is closed on 23rd June, 2017.
                            Now after 10 days, on 3rd July 2017, I am getting another message from bank that Rs. 590 are deducted from my account towards dishonoring of cheque. I am really frustrated by this fraudulent action of Bajaj finserv, as when my loan account is closed, whole payment is done, and NOC is generated, what is the purpose of applying cheques from my account? I request to please take action on the company and resolve my issue and make them pay my cheque dishonoring charges.
                            Aug 6, 2017
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2017
                            Bajaj Finserv Customer Care's response
                            Hi Jinesh, we regret the inconvenience caused! Kindly share your contact details to assist you.
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                              A
                              alagandula
                              from Hyderabad, Telangana
                              Jul 3, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500090
                              Website: www.bajajfinserv.in/finance

                              Hi,
                              I have taken loan from bajaj finance 5 lakhs. Emi started from may rs. 16894/-. But every month one more emi is deducted on same day rs. 1589/-. I followed up through mails and phone. They said by mistake somebody with the same name has linked to my account and said remove right away.
                              Emi deducted in may and also june. After many conversation mails and phone they are refunded 2 months emi last week.
                              Today again they have deducted 1589/- emi. If i don't have sufficient funds means cheque bounce.
                              I went to bajaj finance office at kukatpally hyderabad twice. We have to take token and wait till my number come. Sorry to say that i didn't have patience to sit and wait. Only one guy to respond to all complains. While taking loans so many back o[censored]s. When we need to complain only one to respond.

                              I get mobile message saying your signature doesn't match. How can somebody emi deducting from account and his signature will match with my account.

                              Getting frustrated.

                              Please stop deducting from my account. However after 3 months i will transfer this loan to other.

                              My loan account number 400sol36923355
                              A srinivas
                              Customer id: 43992456
                              Aug 13, 2017
                              Complaint marked as Resolved 
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Jul 03, 2017
                              Updated by alagandula
                              Attaching the bank statement.

                              Verified Support
                              Jul 06, 2017
                              Bajaj Finserv Customer Care's response
                              Hi, we have noted your details and will get back to you within 24 working hrs.
                              Verified Support
                              Jul 07, 2017
                              Bajaj Finserv Customer Care's response
                              Hi Srinivas,

                              We have resolved your complaint with service request number SRN10672424 on 12th June 17

                              Should you require any additional assistance, please do write to us at [protected]@bajajfinserv.in. If your concern is not resolved, please write to us at [protected]@bajajfinserv.in
                              Jul 25, 2017
                              Updated by alagandula
                              Hi,

                              Resolve means what you have done on 12th June 17. I have attached the statement of 3rd July 2017 also. Can you explain why again repeated. I went to branch and talked to customer care last saturday they say in our records we don't any deduction. I have take my account statement and show them.

                              This is scrap i lost the patience. So i thought deduct somebody emi from my account rs.1589. Then i will send the mail with the attachment of my bank account. Then you will revert it back. Lets see how long it goes.

                              find the attachment of my statement

                              Sep 04, 2017
                              Updated by alagandula
                              Hi,

                              This month again they have deducted and not giving back last 2 months deducted money. Every month i call them they say same thing next month it will not happen.

                              Very worst system Bajaj have. They couldn't update the user details.

                              Jan 24, 2018
                              Updated by alagandula
                              How to complain to the higher authority of bajaj fin. to get solve the issue..

                              The people are least bothered about it. every month it is repeating
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                                Deep33
                                from Mohali, Punjab
                                Jul 3, 2017
                                Resolved
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                                Resolved

                                Address: Mohali, Punjab, 140301

                                Dear sir,

                                Am the existing Coustomer of bajaj finserv to last 1 year but till today i don't receive my EMI card & nobody is not in touch about it from your end...plz sir resolve my problem because am planing the purchase new product.. My register mobile number is [protected]

                                Please sort out the issue as early as possible, for any information contact me on above mentioned mobile number.
                                Aug 7, 2017
                                Complaint marked as Resolved 
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 06, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, we have noted your details and will get back to you within 24 working hrs.
                                Verified Support
                                Jul 07, 2017
                                Bajaj Finserv Customer Care's response
                                Hi, Greetings form Bajaj Finserv ! We wish to inform you that your EMI card ****9302 will be delivered within 21 working days from the embossing date 22/06/2017. Details has been sent to your email id. For further queries write to us at [protected]@bajajfinserv.in.
                                Hi,
                                Please unblock my card as I found it as blocked wherein I got a msg stating the EMI card is unblocked but its blocked now.
                                I got call from Delhi police saying bajaj finance has Lodged complaint against me for 2350 amount.

                                How could Bajaj go to directly court without any notice or intimation and again why directly to Delhi police why not Mumbai if a person residence of Mumbai it self.

                                How could public know that who is fake bajaj is doing worst job that correct.
                                Please deactivate my emi card .coz there is no use of emi card.i am requesting you to deactivate my emi card .I will be very thankful to you.
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                                  Nagalatha Ponnasamudram
                                  from Hyderabad, Telangana
                                  Jul 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ranga Reddy, Andhra Pradesh, 500092
                                  Website: www.bajajfinservlending.in

                                  I have purchased an order OnePlus 3T ( order no[protected] on 30th May 2017 from amazon.in . An amount of Rs 29, 999 has been deducted from my bajaj finserv emi card. Later, I have cancelled my order by refusing it at delivery.I have got a mail from amazon.in stating that the refund has been processed successfully on 15th June 2017 and the amount should reflect in my account by 23th June 2017.But till now, I see that the amount is not yet updated in the bajaj account and the loan account related to the phone order is not cancelled yet. I request you to resolve this issue on high priority, as the first loan ECS is scheduled at 5th July 2017. I have attached in this complaint the screenshot of the e-mail which I have got from the Amazon customer care. Please do the needful.

                                  Details of the loan account number : 400ECF40994688

                                  Details of the amazon refund reference number : CS[protected]
                                  Aug 7, 2017
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 06, 2017
                                  Bajaj Finserv Customer Care's response
                                  Hi, we have noted your details and will get back to you within 24 working hrs.
                                  Verified Support
                                  Jul 07, 2017
                                  Bajaj Finserv Customer Care's response
                                  Dear Customer,

                                  Thank you for writing to us at Bajaj Finserv Lending.

                                  We regret the inconvenience caused to you and assure you of our best services always.

                                  Your service request regarding loan cancellation is currently under process. We request you to allow us an additional 7 to 8 days to resolve your query.

                                  For any further clarifications write to us at [protected]@bajajfinserv.in.

                                  Your feedback is important to us. Please take a few minutes to give us your feedback .
                                  [Feedback link]

                                  Yours sincerely
                                  Bajaj Finance Ltd.
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                                    nagalatha
                                    from Hyderabad, Telangana
                                    Jul 2, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500092
                                    Website: www.bajajfinserv.in

                                    I have purchased an order oneplus 3t (Order no[protected] on 30th may 2017 from amazon.in using no-cost emi (Bajaj finserv). An amount of rs 29, 999 has been deducted from my bajaj finserv emi card. Later, i have cancelled my order by refusing it at delivery. I have got a mail from amazon.in stating that the refund has been processed successfully on 15th june 2017 and the amount should reflect in my account by 23th june 2017. But till now, i see that the amount is not yet updated in the bajaj account and the loan account related to the phone order is not cancelled yet. I request you to resolve this issue on high priority, as the first loan ecs is scheduled at 5th july 2017. I have attached in this mail the screenshot of the e-mail which i have got from the amazon customer care. Please do the needful.

                                    Details of the loan account number : 400ecf40994688
                                    Details of the amazon refund reference number : cs[protected]
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      Dhirendra.singh15
                                      from Gurgaon, Haryana
                                      Jul 1, 2017
                                      Resolved
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                                      Address: New Delhi, Delhi, 110045

                                      Sub: Request to waive off LOAN Account Number : 401PMT26079881
                                      we are getting regular harassment call and home visit by different member from Bajaj and shouting on presence of whole building people,
                                      I am currently in financial difficulty because of present brother Prostrate Cancer and previously my mother suffered from gall bladder cancer and she is no more, I am a single earning member in my family. I have no other source of income and lot of liability due to two member suffering from cancer.
                                      Brother will be undergoing therapy / other treatment for life long. I have approach to my Company / Client / other Resources for borrow but not seen a ray of Hope from them due to high obligation on me.
                                      I have sent a Requested letter / Medical and Doctors details to Baja finance and she told me that you visit / talk with my Pitampura / Gurgaon branch they will help, but unfortunately they are harassing & insulting in front of building member and saying that I am going to court for your arrest letter.
                                      Due to harassment I am very tense and bad things coming in my mind

                                      Thanks & Regards,
                                      Dhirendra Kumar Singh
                                      [protected]
                                      Aug 19, 2017
                                      Complaint marked as Resolved 
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2017
                                      Bajaj Finserv Customer Care's response
                                      We sincerely apologize for the inconvenience that has been caused and appreciate your understanding and patience.

                                      As discussed and confirmed over the call with reference to your post, we would like to inform you that, as per your complaint regarding executive, necessary feedback and corrective action has been taken as per our company policy, also we are unable to disclose the same.

                                      Also, we request you ti kindly visit to our bajaj finance branch for settle the loan.

                                      Kindly visit our website https://www.bajajfinserv.in/finance/branch-locator.aspx or you can write to us at [protected]@bajajfinserv.in
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                                        Satwik Reddy
                                        from Sirsilla, Telangana
                                        Jul 1, 2017
                                        Resolved
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                                        Address: 500010

                                        I gt a phn worth 32, 000 on 14/06/17, the agent of your bajaj finserv, advised that the emi would deduct frm august but it started in the following month which is july and your IVR SAYS THE ammount is 3190, but i got a msg stating its 3, 400 wat the heck is wrong nd dis is cheating ppl...pls resolve my issue ..or else we'll land up in consumer court..no transperency, nd this is completlu giving false information to sell the product ...this is fraud .
                                        Aug 10, 2017
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Jun 26, 2017
                                        Ramanjaneyulu Rangaraju's response
                                        It is irritating and not relevant disturbing
                                        Verified Support
                                        Jul 06, 2017
                                        Bajaj Finserv Customer Care's response
                                        Hi, we regret the inconvenience caused! Kindly share your contact details to assist you.
                                        Please stop calling to my mobile number [protected] from bajaj fin serv I don't require any product from you
                                        I am closed my EMI on 2.6.2017 through E.C.S deposit. My loan account no. is 521CDD28162255. Pls. provide me the statement of Account and N.O.C. through E.Mail at my registered E-mail ID(jhan2brk2gmail.com).

                                        Regards,

                                        Jhantu
                                        [protected]

                                        Bajaj Finserv — The loan amount variable

                                        Dear sir

                                        When the customer care executive spoke to me regarding the personal loan about Rs.125000/- for the EMI is Rs.6610/- for 24 months. but I got the information the loan sanction for Rs.1, 00, 000/- and the EMI is Rs.6610/ for 24 months. Its too high for the interest. So kindly cancel my Loan.
                                        This is SWATI SURESH having Platinum EMI Card No. [protected] which was expired on 09/15, till then awaiting for fresh renewed EMI card, but your organization not delivered nor intimated any messages, so please revert back for this request.My mobile number is [protected].
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