Bajaj Finserv Complaints & Reviews

Hi

Offlate, I have been receiving calls from BajajFinserv executives of the loaf offers. So i thought of knowing the details and asked an executive for the same. He told me some details and said the rest were clearly written in document that will be sent to me. When I received the documents, the information provided was completely different to those informed over phone.

When another executive called me regarding the load, I told him that there were incorrect details in the mail and he started absusing me. When I talked to this manager Mr. Charan, he said sorry to me and handed over the phone to the same stupid executive. I said I didn't want loan at the prescribe ROI.

Another day, another executive called me regarding the same and when i told him what had happened to me, he said sorry to me and said that he woould send me the updated / correct details and that he would need my chque photo. I neither sent him that photo nor replied to that mail..

The immediate next, I got a message saying that my loan is sanctioned and the amount was credited in to my account which actually was credited to my account after 4 days (being the weekend and Eid festival).Whe I tried to call and inform the issue to the customer care, there is no one responding.

Everytime I write a mail, an auto generated mail is sent with different SRN numbers. So I went to local branch office, where they said that they are not responsible for the head office calls and that I should talk to the head office team on this and they are helpless.

So when I wrote a mail to the [protected]@bajaj..., the reply was to deposit a cheque or DD for cancellation of the loan which i did the immediate next day and the amount also got credited to their account. Now when I tried to enquire about the status of the cancellation, I am not getting proper response from an of the personeel. Everyone is taking the complaints and giving me SRN numbers which seemed useless. Some mails said that they need aditional time.

Further, they gave me a lot of customer care numbers, which are either not working, either busy or even if the call connects, no one responds.

Please let me know what to do

Hi, My Name is rajneesh kumar Card no.[protected] valid from 11/14 to valid thru 11/24 I am exits Bajaj Finance customer.i want purchase some item.
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

I have taken Personal Loan in Bajaj Fineserv. My welcome mail clearly mentioned there are no pre closer charges. Now I am trying to close my PL and they are charging 4.6%.

Even though I talked with customer care there is no proper answer. They have changed the policy on 01st June 2016 according to them. However, When I signed the agreement there are no pre closer charges.
How can some company increase the interest rate or apply precloser charges which is not there in the agreement.

Please deactivate my bajaj finserv EMI card. I am not using it. I don't have any pending transaction till date. This card deducted rupees 99 from my bank account for two times without my permission. Please deactivate this card as soon as possible.
I have been trying to contact with bajaj team but no help from them

Here is the details:-
Customer Name-Lakshman annavarapu
EMI Card No: [protected]
Experia ID: 16395387
My Email ID- [protected]@gmail.com

Dear sir,
my emi card number is [protected] is block i have paid total emi so why lock my emi card plz i requst to you unblock my emi card urgently. plz kindly needful. i am old custmer in bajaj . i am paid totaly 3 loans in bajaj. but last time i am in hospital so late paid emi. i paid last emi with panalaty but company is block my emi card . i requst to you plz unlock my emi card.

Please close card with customer id 3199089.

Name . Dipan patel

I had a washing machine emi through bajaj finance in 2010. And completed all emi..
But now after 6 years of gap .They are charging card maintenance per year..In 2016 they have deducted through bank directly without informing me. Now they say . We will charge every year..
I have not demanded any card . They should close account after completion of my emi in 2010. But they didn't.

I have contacted customer care . But closing card they R not replying properly.

So please close my emi card. I don't want unnecessary card charges every year..

Thanks
Dipan
M.xx25019890

Hii i am srikar reddy. I bought panasonic 32 inches led tv from bajaj electronics with 2 years of extended warranty. I wanted to cancel my extended warranty as i accepted it unknowingly and later i found it does not suit and 1st emi due date is 2nd july 2017. Loan ac number 4000cd40716928. Please consider my request and cancel the extended warranty.

I apply a loan from bajaj finserv from shillong on 29/04/2017. For a television loan amount 25551 for 10 months and the emi is rs 2556. On 03/06/17 from my saving a/c rs 287.50 while in my a/c balance having rs 3856. And 0n 06/06/17 in my a/c i have rs 18697, again i had got charge rs 287.50 because of cheque bounce.. Why how much my exact amount u want from me cheater??? Why u bajaj finv people still travel with the bullock cart??? You r very slow, bloody cheater... How much u charge extra interest before i apply a loan your team told that zero interest for tv but y??? Now u charge extra 2932.. Explain me as soon as possible.

Call came to my number and inform me that u have to give me necessary information about your family and address according with loan. So i gave all information. Then suddenly phone was disconnected by telecaller. And msg came to my mobile number that u have applied insurance with your loan. So how it is possible. Because i m not interested in insurance with my loan. Then i also visited palanpur b. K branch but they not respond me. So plz sir to deactivate my insurance with my loan as soon as possible... Thanking you...

Hi i have purchased a oneplus3t order no.[protected] on 13th may 2017 from amazon.in but i have cancelled my order on 14th may 2017 the amount of Rs 26097 has been deducted from my bajaj finserv emi card. I have got a mail from amazon.in that your refund of RS 26097 has been processed successfully on 19th may 2017 and the amount should reflect in your account by 25th may 2017 but My refund is not reflected in my emi card. I have allready sent a mail 20 to 25 times to [protected]@bajajfinserv.in and also calls on coustomer care no. of bajaj finserv but this loan is not cancelling. I am attaching a snapshot of mail which i have got from amazon.inl which i have got from amazon.in kindly request you all to help me on this issue. Loan no. is 401ECF39944494

I was looking to transfer my home loan account from pnb home loan to bajaj finserv and paid the fee of rs.2000 but later when we realised it is not of any benefit we asked the agent to stop the process and we didnt submit the lod letter which is the final stage to transfer the loan account and also it was promised to us that we will get a top up of 2 lakh rupees after transferring. Though we asked them to stop the process it shows the loan account has started despite pf declining to transfer and neither we have received our 2 lakh rupees and it shows the loan account has started and also we are paying loan to pnb loan. So ideally we are paying 2 home loans now which should not be there. We also have been sending email to manager of bajaj finserv and the company but they are not bothered to reply a single email. It is a kimd request to look into this asap because we dont want to go ahead and pay 2 loan amounts.

Dear sir / madam,

I have taken bajaj finance for appliances on various occasions before 3 years. Since then i am getting calls to offer some kind of loan every now and then from toll free number.

I have denied many times to them not to call me again. But they are different persons calling me every time from different numbers.

As the calls are extremely annoying and disturbing me a lot, i wish bajaj company to stop in any case.

My mobile number is +91 [protected]. If such calls are coming next time, i will take serious steps against company.

Regards,
Ramprasad sonti
[protected]

HI ALL

CAN SOME ONE REALLY HELP ME IN THIS FRAUD IMMEDIATELY OR SHOULD I LODGE A FIR/ CONSUMER COURT CASE AGAINST BAJAJ FINSERV..?????

TRULY THIS IS ONE OF THE VERY WORST AND UNPLEASANT EXPERIENCES IN MY LIFE WHICH I HAVE EVER HAD. THIS SHOWS US THE TYPE OF CUSTOMER SUPPORT AND REPRESENTATION OF THE COMPANY IN THE MARKET.

BY THIS WAY, BAJAJ FINANCE CAN DEDUCT ANY AMOUNT FROM ANYONES ACCOUNT AS PER THEIR NEED AND BENEFITS, IS IT..??????

COMPLAINT AGAINST THE SHOP NAME- CELL4U M2K, ROHINI, DELHI-85. THE CONCERNED BAJAJ SALESMAN IS MR. ARPIT.

I would inquired about the mobile phone i, e (Oppo) on dt:[protected] from the above mentioned shop after the inquiry the shop sale executive asked would you like to purchase cash payment i says that i have a Bajaj finserv card and i have to go for finance after showing the card the sale person says that the loan is not senctioned without the prior signature of the owner of the card & that card is on the name of Mr. Vinayak Kumar Sharma and i says that i am the son of Vinayak kumar Sharma. But he refused for the loan.

Next day my father got a message on mobile from your side that the loan is sanctioned by the office on the purchase of ( Apple iphone) worth Rs.28000/- Loan no:- 401DPF42562441 Which i don't want to buy. Your Bajaj sale executive has doing the CHEATING that is the Bill should be forward on the Name of Vinayak Kumar Sharma.

The Attachment of photo should be sending to you, Which shows APPROVED VERIFY ID & SIGNATURE whereas there is no VERIFY ID & SIGNATURE of Vinayak Kumar Sharma. Whereas the paper showned by the your bajaj sales person that shows the i.d of Mr. Ram Chand.

After talking to the concerned person he says this due to some technical fault because he is in hurry and he have not compile the papers. I want to know how the technical fault is to be done by the sales person and your loan department.

Mr. Arpit talked to the senior person Mr. Rajat and after talking to us he says the matter should be solved within three days. After a week i have again talk to him and he says for another three days and the matter should be solved. Again after three days when i phoned his behavior is very rude with customer.

After a week my father phone to him and he has given a mobile no. of Mr. Rahul chugh (Area Sales Manager). When i talk to him he also says the matter should be clear within three days.

Now till date[protected] the matter should not be solved. Today i got a message on my mobile:- Your welcome letter for Loan No. 401DPF42562441 is sent on your registered email id and your loan is active and your next EMI due on dt:[protected].

For your information there is no loan on my name till today.

It means the Employee of the Bajaj Finserv HARASSED the customer at the fault of their end.

Now, my questions to Bajaj people are -

-How was this transaction approved and was not investigated when i told specifically that i didn't even apply for the loan..???????
-How was this loan approved without my father signature and a valid ID proof..?????
-How can you guys present an ECS into my bank account without my consent ?? the consent that i signed 7 years back was only for that transaction.
-Why can't you guys revert on time and resolve an issue which is impacting a consumer heavily/adversely ???
-Why don't you guys realize that because of your mistake, someone's CIBIL records can go for a loss and he'd suffer absolutely unnecessarily..??????

Hope for a favourable reply and your end as early as possible and the clearance statement of my loan should be send to me.

Thanks
Piyush sharma

Bajaj finserv customer care called me that i was eligiblefor pre approved personal loan of rs 290000 and they told me to submit important document like 6 blank cheque, id proof, adress proof, photos etc, but after submitting all the details they told that the dont give full amount they can give only 30% of that they are totally spam. They are making money by doing cheting

Sir my name rajeev sharma and mobil number registered [protected] / but my mobil number changed my number [protected] sir my product details and lone led tv smart and 0% bajaj finance sir my emi 8month three emi close sir my bajaj emi card where is place and regeneration numbers my nearest bajaj finance location ludhiana punjab nearest verka milk plant

I have taken a loan and was paying the EMI regularly and i had to change company due to personal reasons and my bank account got changed too due to which last two EMI's were not cleared & payments made manually in 2015 itself same month. After 2 years i get a call from Bajaj executive that 282 was due from last 2 years.
I have walked into Tarnaka branch last year and i had no dues pending. Due to the negligence of Bajaj team and wrong information given my them, my credit score has been dipped. I have checked bajaj online too there are no EMI or overdue charges.

Kindly request you to takeup my case and provide me justice to improve my credit score which was dipped due to Bajaj management negligence . Loan Number 4000VS10327076

Thanks
Ramesh .k

I have applied for 5 lakhs personal loan from bajaj finace after the agent has contacted me said the details. The agent has told me that processing fee is 1% and interest rate is 13% no other charges will be levied. I have submitted all my documents to Mr Narsimaha and Shanki Jain (sales manager). I have repeated asked about the sanctioned amount and interest rate and the bajaj personnel said me that 5 lakhs has been sanctioned with 13% interest rate. So i signed a blanck application form and aubmitted my cheques. I have applied the loan for my sisters marriage which is on 18th june. On 16th june i received a msg from bajaj that 3, 60, 000 has been sanction with 2.3% processing fee, 14% interest rate and 4000 online account charges and net amount of 337000. I immediately called Mr. Shanki jain to cancel of my loan, he assured me that this is a default msg generated by computer money will be disbursed as assured. He even told me that i will be informed before money is credited to my account. On 19th june 337000 jas been credited to my account without my knowledge and i recieved various mails and msgs that emi is due on 2nd of every month. I called up Mr Shanki Jain and asked him to cancel the loan inmediately and take back the money. He intially informed me that he will give an account no and told me to deposit the mny in that account and loan will be waived late he told me cancellation request has been sent amount will be auto debit without any extra charges. Now Mr shanki join has put my no on reject list and no answering my phones. This sought of behaviour by bajaj is complete breach of trust and i have even informed about cancelation in mmfeed back call also. Still i am getting various msgs regarding the loan. I have not utilized a single rupee till date and requesting repeated the bajaj personnel to cancel the loan. Bajaj is forcebily trying to make me take the loan. Bcz of this issue i even couldnot perform my sisters marriage as expected causing my family a trauma. My loan account no is 400DFS42304204. I have txt msgs, eye witness and voice recording to justify my complaint. If not resolved i would go for a court of law for justise.
Regards
Y pavan kumar

I want to raise this issue relating to foreclosure of my personal loan which i have taken from bajaj finserv in june, 2015. Bajaj finserv has now put in a foreclosure charge of 4.6% on the outstanding principal which is not as per agreement when the loan was disbursed. This was the main selling point from bajaj and me going with them for the loan. There were other companies offering loan at lesser rate that time but since they didn’t had this option i went with bajaj finserv.

When enquired the bajaj call center guys communicated that something has changed in due course after i have taken the loan which i believe is not right on me as a consumer. Now since i have decided to close the loan i would like to do it on initial agreed terms and conditions of bajaj i. E. Zero foreclosure charges post 1st emi payment.in email correspondence with bajaj finserv grievance cell they have denied adhering to this.

Can someone suggest any solution to this. I have raised a complaint with http://consumerhelpline.gov.in/ as well.

Dear sir,

I am member of bajaj finserv i tried to contact thier customer support officer but unable to reach number of times i made request to update my number as well as email id but till yet no action has to taken once again i m requesting for the same kindly update my number from [protected] to [protected] & email id :-aparna. [protected]@gmail.com

Regards

Aparna bohra
[protected]

Loan Account No : 448PMT27381689

Why you added the below notes after the line in foreclosure page. I was closed my loan on 25th may 2017. My emi was passed this month 5th. Still my extra emi was not refunded to my account. Very very poor support from your end. Hereafter i will not take any loans from bajaj finserv. Customer care too not working properly. If again i close my loan means Rs.2000 will be lose for me. I went my nearest branch their response too very very poor.

[protected][protected][protected][protected][protected]-
Note: In case of any foreclosure of loan during our EMI presentation cycle ( 26th to 4th ) of every month, the EMI of the subsequent month may get presented to your bank .We would refund any excess with us by the 13th of the month directly through NEFT.
The EMI will be updated in our account post 3 days of debit from your bank