| Address: Chennai, Tamil Nadu, 600069 |
| Website: www.bajajfinserv.in |
I bought consumer loan from Bajaj Finserv at May 16th 2014 and the EMI started from July 2nd 2014 and settled on Aug 2nd 2015.
Consumer Loan details:
LAN ID:4030CD02856659
Total Loan Amt :Rs.72, 653/-
AUTO-DEBIT from AXIS BANK LTD,
at VELACHERY CHENNAI
*** I purchased and I re-payed the amount***
At Sep 2016 I received an email stating that my EMI card is blocked due to non-payment of the loan. Immediately I logged in to Experia ID and checked and shocked. I have more other loans in my account.
Please find the below
LAN ID: 403BEW33028312
Total Loan Amt : Rs.12075/-
ECS from INDIAN BANK,
at MGR NAGAR
**I did not purchase**
[protected]-
LAN ID: 4030CD22069411
Total Loan Amt : Rs.30, 000/-
AUTO-DEBIT from INDIAN BANK,
at SAIDAPET
**I did not purchase**
[protected]-
LAN ID : 4030CD32943453
Total Loan Amt :Rs.27, 000/-
ECS from INDIAN BANK,
at MGR NAGAR
**I did not purchase**
[protected]-
LAN ID:4030CD32943463
Total Loan Amt : Rs.81, 000/-
AUTO-DEBIT from INDIAN BANK,
at MGR NAGAR
**I did not purchase**
[protected]-
LAN ID:403DFS25632095
Total Loan Amt :Rs.2, 299/-
ECS from INDIAN BANK,
at SAIDAPET
[protected]-
LAN ID:403DPF25632057
Total Loan Amt :Rs.22, 000/-
AUTO-DEBIT from INDIAN BANK,
at SAIDAPET
**I did not purchase**
[protected]-
LAN ID:403EWC22069416
Total Loan Amt : Rs.1, 376/-
ECS from INDIAN BANK,
at SAIDAPET
**I did not purchase**
[protected]-
LAN ID:403SPF32108158
Dropline Balance Rs.820693/-
Amount Drawn Rs.630000/-
UnUtilized Amount Rs.190693/-
AUTO-DEBIT from AXIS BANK LTD,
at ANNA SALAI (CHENNAI)
**I did not purchase**
[protected]---
I immediately contacted Bajaj Finserv and informed about this and raised the ticket SR80783698. They told that the issue will resolve. Later I raised the issue with Grievance cell and still the issue is not resolved. They spoke with me that they will resolve. I have the Audio recording too. Now the Bajaj Finserv is asking me to pay for items not purchased by me. Everyday they keep on torcher me to pay the amount that I haven't purchased. The sms I'm receiving from Bajaj Finserv and the last four digits account also mentioned does not belong to me. I'm afraid whether my Cibil score will get affected because of this.
As a proof, I can submit the email I received from Bajaj Finserv customer support and Grievance cell, bank statement, bank account details, Pan card and call recorded audio file.
Please help me on this.
Bajaj Finserv customer support has been notified about the posted complaint.