Bajaj Finserv Complaints & Reviews

To,
The customer care manager,
Bajaj finserv ltd.,

Our client dr. N. Krishnakanth on behalf of m/s durgabhavani hospitals pvt. Ltd, availed a loan of rs.6 crores, vide no.409lap13648336 and another personal loan on behalf of dr. N. Krishnakanth for rs.30 lakhs vide no.409odlo58732 with an assurance from your authorities that the rate of interest is fixed for both loans and there will not be any foreclosure charges. But abruptly our client got a mail from your authorities regarding the revision of roi and imposing 4% foreclosure charges.
Hence our client got filed two cases against you in the pre-litigation cell, vijayawada, which were numbered as plc no.1028/2016 and plc no.1029/2016.in those cases your concerned authorities filed written version on behalf of your people stating that the fore closure charges has been waived off from our account.
Our client is verymuch ready to fore-close, both the above said loans. Hence, i request your authorities to send the balance details in two days, so that our client will pay shortly the above loan amounts due to you.
With warm regards,
M. Vasantha,
Advocate
High court of judicature
States of andhra pradesh and telangana

I bought consumer loan from Bajaj Finserv at May 16th 2014 and the EMI started from July 2nd 2014 and settled on Aug 2nd 2015.

Consumer Loan details:
LAN ID:4030CD02856659
Total Loan Amt :Rs.72, 653/-
AUTO-DEBIT from AXIS BANK LTD,
at VELACHERY CHENNAI
*** I purchased and I re-payed the amount***

At Sep 2016 I received an email stating that my EMI card is blocked due to non-payment of the loan. Immediately I logged in to Experia ID and checked and shocked. I have more other loans in my account.
Please find the below

LAN ID: 403BEW33028312
Total Loan Amt : Rs.12075/-
ECS from INDIAN BANK,
at MGR NAGAR
**I did not purchase**
[protected]-
LAN ID: 4030CD22069411
Total Loan Amt : Rs.30, 000/-
AUTO-DEBIT from INDIAN BANK,
at SAIDAPET
**I did not purchase**
[protected]-
LAN ID : 4030CD32943453
Total Loan Amt :Rs.27, 000/-
ECS from INDIAN BANK,
at MGR NAGAR
**I did not purchase**
[protected]-
LAN ID:4030CD32943463
Total Loan Amt : Rs.81, 000/-
AUTO-DEBIT from INDIAN BANK,
at MGR NAGAR
**I did not purchase**
[protected]-
LAN ID:403DFS25632095
Total Loan Amt :Rs.2, 299/-
ECS from INDIAN BANK,
at SAIDAPET
[protected]-
LAN ID:403DPF25632057
Total Loan Amt :Rs.22, 000/-
AUTO-DEBIT from INDIAN BANK,
at SAIDAPET
**I did not purchase**
[protected]-
LAN ID:403EWC22069416
Total Loan Amt : Rs.1, 376/-
ECS from INDIAN BANK,
at SAIDAPET
**I did not purchase**
[protected]-
LAN ID:403SPF32108158
Dropline Balance Rs.820693/-
Amount Drawn Rs.630000/-
UnUtilized Amount Rs.190693/-
AUTO-DEBIT from AXIS BANK LTD,
at ANNA SALAI (CHENNAI)
**I did not purchase**
[protected]---
I immediately contacted Bajaj Finserv and informed about this and raised the ticket SR80783698. They told that the issue will resolve. Later I raised the issue with Grievance cell and still the issue is not resolved. They spoke with me that they will resolve. I have the Audio recording too. Now the Bajaj Finserv is asking me to pay for items not purchased by me. Everyday they keep on torcher me to pay the amount that I haven't purchased. The sms I'm receiving from Bajaj Finserv and the last four digits account also mentioned does not belong to me. I'm afraid whether my Cibil score will get affected because of this.

As a proof, I can submit the email I received from Bajaj Finserv customer support and Grievance cell, bank statement, bank account details, Pan card and call recorded audio file.

Please help me on this.

Hello Greeting team!!!

My customer ID: 28501791
My Registered Mobile Number: [protected]
Name: Sriram M S

Its hard to say that whenever i had issues Bajaj helped me lot and this time due to lack of proper customer service Iam submitting a complaint about it.

I got few consumer durables and paid them almost 75% and no Missed EMI's so far. I would like to know why my card was blocked.

My consumer durables EMI's are completely getting over by next month and I badly like to purchase a Washing machine and a new Laptop.

Kindly let me know when I will get this issue resolved.

Please make a Happy individual Again!!!

Cheers!!!

Cokntact Number: [protected]

I am from bhopal, i tried to finance a washing machine (lg- fh0b8ndl22) from viraat but first they say it financed n after looking at address n start similing ..they say it's cancelled.after asking they say u live on rent so can't finance u.then on another shop magalam say it's approved then after calling viraat..magalam say they can't finance u n even say now u can't get loan for anything cause u applied from another shop. so, if bajaj fin not want to finance a person/customer's live on rent n also a govt servant.. why a appointed person by bajaj fin humiliate customer's..

Dear All,

Caution!!! for all person those who are successfully completed Consumer Durable loan form ‘’ Bajaj Finserv”.

Requested to check your loan Status in ‘’Statement of Accounts/ SOA’’ which may be downloaded from ‘MANAGE ACCOUNT’’ by using User id, password.

As well as download your CIBIL CREDIT REPORT and check that Bajaj Finserv updated your CIBIL after successfully completion of your loan or not.

Previously, it was seen that Bajaj Finserv not updated the CIBIL of their clients and Close loan status in Statement of Account/ SOA which may lead to series of problems during taken another loan from another Financial Institution or otherwise.

The above mentioned problem may solved by sending request mail to [protected]@bajajfinserv.in (Loan A/c, mobile number should be mentioned).

Thank you,

I received emi card, card no. Os [protected], please send the pin no. To my mobile no. [protected]

I have used my Card once and its now almost 6 months my card is blocked i dont know why i am paying my dues on tym with bajaj. When ever i am asking for a valid reason they are saying the same thing again and again as given below
( Dear MR. PAWAN YADAV
Transaction on your Bajaj Finserv EMI Card ending 7376 has been declined as the card is blocked in line with our policy.
Kindly use an alternate payment option.
For any further clarifications do call us on[protected]call charges applicable)
Can anyone help in this regard.

Dear Sir/Madam,

I am Rajkumar from bangalore, and i have 2 personal loans with bajaj finserv.

The 1st loan account number is 404SAL15721134. The loan was taken on 28th October 2015 for the amount of rs.5, 00, 000 with a tenure of 36 months and interest rate of 13%. The 2nd loan account number is 404SAL23423066 and the loan was taken on 27th May 2016 for the amount of rs.3, 50, 000 with a tenure of 60 months and interest rate of 14%.

I am a customer with bajaj finserv for more than 5 years and have been diligently paying emi’s for both these personal loans. I had also taken an auto loan before this and have closed upon the completion of tenure.

For both the personal loans, they had clearly told that there will be nil pre-closure charges and even my loan agreement reflects the same. While applying for loan, the bajaj finserv executive convinced me and committed me for the nil foreclosure charges benefit. They told me that due to nil foreclosure charges benefit bajaj finserv charges are high as compare to another bank.

I took both these loans for the benefit of nil pre part payment /foreclosure charges, and i am looking to close both the loans now.

When i enquired in customer care of bajaj finserv on 9th Feb 2017, they sent me foreclosure letter with additional 4.6% charges. It may be applicable to the new loans taken.

If reputed company such as bajaj finserv are changing the policy terms they should notify customers at least 15 days prior.

I struggle so much to repay the loans, except these i have other loans as well, somehow i arranged money to pre-close these loans.

Please help me in this case, as they are cheating me on the basis of showing and removing of nil foreclosure charges.

Aapka company ka aadmi bar bar call karke EMI ke paise cash me bharne aur payment ke liye pareshan karte hai aur mere Bank ke AC. Se EMI ka paise time to time 2 date ko mere AC se payment Ho jata hai aur payment slip aur mere Bank ka stetment de chuka Hu aur Aapka EMI ka payment mere AC me se Ho chuka hai bhir Aapka aadmi bar bar call karke payment ke liye pareshan karte hai aur mera EMI jyada ja raha hai MERA aapse request hai ke Aap jald se jald uchit karvayi kare mai Aapko MERA Bank ka stetment aur muze pareshan karke Cash payment ki slip bhaj raha hu Maine 27000 ka fridge kharida hai aur 10000 ka down payment kiya hai aur aapko Lone 27000 ki bajay balki sirf 17000ka pas karana tha isliye mera EMI jyada ja raha hai mera EMI ka refus kan milega please replay Thankyou

I have apply for loan of Rs28, 512 on purchase of space wood delta bedroom set from Snapdeal on 1st week of January which has been cancelled on 31st January from snapdeal as the seller was unable to fulfill all the condition( Transaction Ref No.[protected].Snapdeal sent message in this regards and commit that They will refund 28, 512 to Bajajfinance.But on 6th February EMI of Rs.4, 752 deducted from my SBI Account for which we not receive any product..pls take remedy as early as possible and cancell the loan.

Hi,
My PAN is 4040CD29945811, due to some financial issues, i am not able to pay the EMI due on time. This month 1st I did the payment of EMI with extra bounce charges. But In my account they have deducted approximately 2454 Rupees without informing me. In my bank statement they named as ECS and ACH charges.So please refund my deducted amount.

Thanks,
Ravi Sankar,
Ph No:-[protected],
Email id:- mamidi.[protected]@gmail.com.

I was informed in written that there are no prepayment and foreclosure charges. Despite of having high charges than market, I prefer Bajaj finserv only because of above fact. But when I got the offer document, they imposed both the charges without even informing me. And the reason was they reviewed the market conditions and to be more COMPETITIVE thought to impose the prepayment as well as foreclosure charges to all customers without considering what they have promised. And all that happen in just 10 days. I sent mail to customer services but got same template reply, I also called helpline no but in vain.
This is very unprofessional way to promise one thing in writing and the offering something different. This was not at all expected from Bajaj..
Some positive consideration expected.

Thanks,
Sandip

Dear sir my name is Karthick my registered mobile number is [protected], I got loan for my iPhone mobile I passed my EMI continuously for four months, now I had closed my business and I had bounced my EMI. I had asked time to clear my outstanding balance which I have to pay to you. But your collection Executive will not allowing and he talking to me so rude and volgure words his name is KARTHICK ERODE BRANCH MOBILE NO - [protected]. Kindly help me and I need time to pay my outstanding.

Regards

Karthick
[protected]

Hello Sir/M'am,

I have taken Bajaj Finance for my Iphone 5s and my loan account number is 421DPF23739189. I just now had a look into my statement there was a term called Subvention charge of Rs 2233/- I want to know the exact reason why it has been mentioned like that ????

I have already paid 9 EMIs which is Rs 1834*9 = Rs 16506/- and still have 3 Month EMI pending which is Rs 5502/- which is outstanding.br...

Respected Sir,
Iis writing this complaint to inform you that i need to change my mobile number [protected] to [protected] because i have lost with my mobile and my emi card no is=[protected] so its an esteem request that u please update my old mobile number with my new one and please give me updates on the [protected]@gmail.com.
Ending this letter in anticipation,
And hoping you will pay attention on my above request.
Reply

Hello I bought Bajaj pulsar as200 on Jun 4 2016 registration number is TN 67 BD 1312 On RK BAJAJ VIRUDHUNAGAR.NOW my vehicle just crossed 9500 KMS but my accelerated cable was damaged and cut on my long journey I contact my nearby Bajaj showroom They also RK BAJAJ SIVAKASI I'm very disappointed in Bajaj's service centre response they didn't have an accelerated cable so my entire plan was collapsed.i need a warranty from Bajaj because I bought a vehicle from Bajaj just 8 months ago.

Dear Sir

I have Personal loan received Rs.900000.00 on 2014, from Bajaj Finance loan No.4030PL06802578, monthly emi Rs.2850/- already paid two years completed balance only Rs.45000/- and I haver severl request sent to Bajaj fin serv regarding my bank account changing for easy payment but they have do the any action my request every time emi came to my bank account and return it and again i have paid thro online still one emi is pending in this regard one collection agent regularly called me and I informed the problem issuing in Bajaj fin service in the mean time one person called me using very bad words, he talking too much his Phone No. is [protected], kindly take necessary action against him. I have in very mental depressed.

Thanks & Regards

S.Latha

Hi,

I have a loan which if have done foreclosure payment

that too, it has not reflected in the account

LAN ID - 577DPF26943091

i have completed the loan, that too its saying me, please keep sufficient balance

Every time you are going to take 2 days or what?

Your service is time consuming

And their is no one on helpline ..Just an automated answering machine that it

It worst service .

Hence in further I won't take any loan from Bajaj . .It's app is so poor

please give one point of contact not your tollfree number, its useless

Regards,

Anand G

Dear Sir,

I bought one moblie before 5 months and i also pay my installment regularly, i want to add one another product which is gas stove. but when i gave my card for payment it shows "your card is decline" please help me out for this matter so i can use to buy products.

My card number : [protected]
card holder name : Bhoomi s

help me..

Dear Customer, Your Bajaj Finance Limited(BFL) Existing Member Identification (EMI) Card Number xxxxxxxxxxxx0886 has been delivered to AJAY KUMAR Tiwary on the registered address on 24/1/2017. Congratulations on your BFL EMI Card, your gateway to satisfaction. Happy Shopping! Sincerely, BAJAJ FINANCE TEAM *T&C APPLY. In case of any queries, kindly call our customer care on[protected] or visit our website www.bajajfinservlending.in or write to [protected]@bajajfinserv.in

This email has been sent after blocking my card. They said they will not unblock my card. They are robber.
They are not working on the complaints.