Bajaj Finserv Complaints & Reviews

Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a platinum EMI Card no : [protected] with Bajajfinserv. Recently my loan amount was cleared and i have not been received any confirmation email or letter from you. Infact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paid all my loans to date and that was the reason Bajaj gave me a emi card.

Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card block is insufficient funds in my account last months due to demonetisation issues.. Every month my EMI amount use to debit from my bank account on 5th day.Due to this only my emi got bounced once. later on the same ecs was cleared on[protected],

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase Consumer Durable, I was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so I would not have gone to take any product only.

This is really frustrating and disappointing to me I really dont understand that why my card has been blocked, when I have paid all my loans and I have no dues pending now, you would have activated my card instantly and which was not done yet.

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

However I request you to please activate my EMI Card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and I should be given a second chance.

IWould request you to kindly check my history and records too with Bajaj which will clearly show my good record. Humble request to you to kindly re-activate my card again and in case if there is any error or mistake from my end again then you can immediately block the card. Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

[protected] this is my number. My name is meganathan. Am from erode dt tamil nadu. Am already cleared my all loans before one month. Am bounses two emi because of my salary problem but now no emi pending in my account.. But still my card is blocked and cibil score also low.. I want to purchase another product from you please help for activate my card... Thank you

I m bought a i phone through bajaj emi at snapdeal.com but set is deffective and i m returend this product in 19th october and snapdeal has refund amount to bajaj fineserve team i m face very highly problem for bajaj company i m alternete day call that and e mail that but he was not solveed my problem i m very iritet this company. i m not use this product but bajaj has cut the emi for 3 months 18000 rs and he had not refuned my emi so i m calling consumer forum complaint and he get them 15 days.
my email [protected]@gmail.com. and my num is [protected].

My name is zoheb, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service.my two loaun but less my ac 3 emi 11000extra less my a/c so help mi
3390 is fake amount my mobile no [protected]

Hi Bajaj Finance,

I am holding a CD LAN account 4040CD25581785 with you. In DEC 2016. EMI amoutn (6, 667/-) has been paid to you twice. Once through Cheque and another time through normal ECS. so instead of 6, 667/- rupees, 13, 334/- has been taken from my bank account in DEC 2016. SO kindly check and revert back the amount(6, 667/-) to my bank account as soon as possible.
I have raised a request regarding the same. But still no response from you side.
and your customer care IVR menu is worst and not having an option to talk to your Agent to raise a request or to know the current status of the logged issue.

Kindly check and revert back my amount as soon as possible else i never ever had a relation with Bajaj Finserv in future. I'm loosing trust with you now.

Other Details.
Customer ID : 32809894
Contact: [protected]

The loan was completed in March this year refer "400SCE10928774". I have two issues with Bajaj Finserv:

1. I was harassed and tricked into buying a EMI card. The agent charged an extra 400 saying it is card fee. He NEVER mentioned there was a fee. he just gave me a bunch of papers and took my signature. Very unethical business.

2. Recently I saw a line item in my bank statement saying Bajaj EMI card "inactive" fees of 99 Rs. Money was directly debited from my account. How and What is this charge for? Do you guys expect me to take loan from you all my life? How can anyone charge for a card being inactive?

I DONT need this stupid card or your service in future. I am going to tell everyone I know NOT to use your service.

Please escalate this email to the highest authorized person and refund the amount immediately. There is no standing instruction to let you debit my account & i am going to instruct my bank the same.

Awaiting reply ASAP

Deepika

User ID 10889001

R/sir.,
I am your regular consumer, having an EMI card. I have lost my EMI card 3 days ago, Please block the existing EMI card
My Name Is :-Vinay Venkatrao Dhole
My EMI card No is ...[protected]
Please block the existing EMI card at the Earliest please to avoid further phishing to me.
Regards
Vinay Venkatrao Dhole
Aurangabad (MH)

Hi,
I am Nimesh from Bangalore. My Customer Id for Bajaj Finance is Customer ID:33015764 . I bought 2 Consumer Durables from Reliance Digital, Bangalore through Bajaj Finance. For the products EMI amount is INR 3679/- but my EMI amount deducted (thru ECS) per month is INR 4014/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 335/- being charged on every month because of BALIC PREMIUM CD LOAN (404BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount.Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help!

Regards,
Nimesh
[protected]

Dear sir,

I M amol h sutar .I have purchase the led tv of crom in Nov.
2012 through bajaj finserve loan but still the date i don't have to receive the EMI card.
I have to call your customer care but no one response and not receive the call so, i have to complaint you regarding the bajaj EMI card.
Please, prepare my request as soon as possible.
Please confirm though my mob. Or mail id as below.

Regards,
amol sutar
[protected]

My balic loan account number 402DFS22922256 my name Umesh Dorle parent loan account number 402DPF22922226 my contact no [protected] branch name pune I paid excess 229x7 Instalment so I request you to return my amount as early as possible my mail id [protected]@yahoo.co.in I purchased a Samsung J7 mobile from J s lubricants and automobile shop no 1, 692/A, pune Satara road bill no S16/323, Date 12may16 Bajaj finance my Emi amount was 1579 but message of Emi was 1818/- I paid all 7 Emi of Rs 1818/- so my difference amt I want returned Rs 1599/- which display on my loan account Active

As I have applied for loan in your company and I have denied for the same after two days .

But it was processed without taken my confirmation as I am not willing to take this loan so kindly cancel it.

I have not taken any product from 3rd party and I need a confirmation for my cancellation ASAP

If this matter will not stop then definitely I will put a FIR against your company ..

As I am already frustrated to inform you again and again and same thing repeating again.

I was deduct my money from my bajaj finserve emi card without purchasing any item through bajaj agent which was located there, he take my card and ask me product name and then after reduce money from card but he was saying you come again and submit your id card and cross check, after deduction, so resolve my problem and give me my money which was same as...
Through - bajaj agent which have located in vijay sales noida sector-18

Please call-

Today 3-1-2017 visited at kaushambi branch of yours to submit cheque against my emi which is held on 5th of jan as the relevant bank account is closed. But they refused to accept the cheque or cash before the emi date whereas the customer care said that you can deposit your cheque/cash at your nearest bajaj finserv branch. What kind of pathetic service the company, customer care and the branches are providing to their customers. Worst company i have ever seen.

Sir! The EMI Card issued in my favour bears the no [protected].Its validity period is from 04/2015 to 04/2025.On the back side of the card the Experia ID entered as 19420985.Due to loss of mob n sim card I m now using another mobile.I require pin no so that I can avail facilities urgently.Pin no may kindly be sent in my mail AC [protected]@gmail.com.com to maintain privacy.Its urgent pl send soon .I want to purchase one mobile today.Expecting pin soon

I purchased Sofa from Evok through Bajaj finance @0% with a processing fee of RS.749.00 on 25.12.16. After logging in to their website I was surprised that I have to pay another EMI of 500 for life insurance which I was never told n no consent.I request them to take this back as I am
Not interested.
The guy who processed my loan when contacted told me it's good for me.. what a non sense. First they didn't take my consent and also I was not even aware. This is really a unfrofessional behaviour and they should not cheat their customers.
My [protected]@yahoo.com

My life is under threat bcoz of you bajaj...
Im working as a teacher in a school to run my life. Last friday 23rd december 2016 bajaj people name "charulatha advocate", number[protected] called to my school around 1pm and spoke about my personal loan threaten our school staff to connect call to authority... Later i spoke with her and said i need pay 78000 (Pending 43000) within 4 pm or else we will come with police to remand you.. And used some bad words.. Immidiately i realized its a threatening call. And avoid her.. But she spoiled my name in my working place.. Peoples of bajaj playing with life of poor ladies.. God will teach a lesson... If any thing happen to me you bajaj and the lady charulada only responsible.

This is sathish kumar rk, address - 5, aerodrome road, singanallur post, coimbatore 641005, tamilnadu.

Customer id 37812939, loan no : 421lsm29136934

My finance loan account has been linked with max bupa policy number [protected]. Without my knowledge. I was never informed about any policies during my loan application by your agent.

I hereby complain about the fraud done to me by
Bajaj finserve agent name : vinoth,
Mobile number [protected], coimbatore

I don't want this policy as i am an existing customer of bajaj insurance.

Please take strict action on the agent for cheating me and cancel the policy immediately.

Dear sir,

My card no:[protected]
this got temp blocked as the payment was not paid on time.
the instalment got deducted, when the funds are made available.

Now I would like to use the card.

let me know, how it will be activated. and what is the amount of loan I can get from this card.

I need to increase the limit to 1 lac, what is to be done for this.

Kindly advice me.

please mail me to : [protected]@gmail.com
or contact me at: [protected]

My name is Joshy M Raj. I have applied for a flexi personal loan with Kochi(Kaloor) Bajaj Finserv. The executive named Anson Jacob(Contact Number : [protected]) came and collected all documents. After background verification I got the loan amount credited to my account in 3 or 4 days. But in the welcome email I saw that the loan type was mentioned SALARIED LOAN ONLINE. I called the executive and he assured that no need to bother that my loan is a Flexi Loan. But I saw there is no options for part payment in their online portal. Calling customer care, they replied that according to their documents my loan is a normal salary loan. But the executive told me that normal salty loan's interest rate will be 12.5% and flexi loan's is 13.5%. Since my real need is after 3 months, I opted for Flexi loan so that I can transfer the amount back to their virtual account. But now the loan issued a normal loan with higher interest rate of Flexi loan. The executive is playing with request saying that he send mails to his boss who is sitting in Pune. I got a CC-ed mail to Mr.Naveenkumar KM and Siddesh GR sent by Anson. Both are not replying. Its been more than a month I am wasting my time. Nowadays that executive is not taking my calls. Because of his negligence I need to pay almost Rs.20000 or more extra and there is no option for part prepayment and the foreclosure charge is 4% compared to nil of Flexi loan which I opted. Beware these guys are cheating I think. Somebody from Bajaj Finserv, please see my grievance and resolve it ASAP.

My Consumer Number is 39161836
Sales Executive : Anson Jacob
Sales Managers : Naveenkumar K M, Siddesh G R
Contact Number is [protected]

Dear sir...

My name is a. Omkar swaroop. I'm from kurnool moblile no:[protected]. I had taken a sony led t. V on[protected] which is 50, 500/-. I started my emi on[protected]. The bajaj finserv people had taken the emi through ecs on every month 2nd. But the bajaj finserv people had depositing the ecs every month 3 to 5 times since my first emi. As per rbi rule any finance company has to deposite only once which they taken date. But bajaj finserv people depositing 3 to 5 times in every month. For each bounce i'm paying 862/-. So many times ask the bajaj finserv people why u depositing 3 to 5 times? They are not answering to me. From april to november only ecs bounce charges i paid nearly 14, 500/-.in this month they deposite 9 times till 26th december. The bajaj people said 0% emi while taking at the time of product. But the bounce charges will it almost 20% intrest per emi. Like me so many people are suffering. So kindly look into this complaint and please refund the amount from your side. Sf deal i. D : sf 32158410