Bajaj Finserv Complaints & Reviews

Dear sir/madam..what a great service you have ...i m tried to call ur customers service last 3 days from date of 4 to 7 ..but all customer service executive are busy from 9.30 to 6 pm.no one is there to entertain the customer ...2 how cum u deducted 2 times bounce chrges in date of 4 and 3 times in date of 5 .at the time of purchase you r calling 100 times after the any purchase no one is there to help u..i want my bouce charges back .its illogical deduction done from ur side..plz slove it as soon as posible. And call mi i want a call with your seniors who can exaplain the reason of such thing ..i[censored] r not available the i mail to higher level ..

Hi,

Recently i have purchased the Phlips LED TV 43PFL4351 from DIGI SMILE STORE, Ambedkar Road, Ghaziabad. to my surprise the executive on behalf of Bajaj Finserv doesnt have the full information about the Finserv products and misleading information,

LOAN ACCOUNT NUMBER - 5810CD30313660

I had to pay a total of Rs 1352 the break up for the same as follows:-
1. Charges from customer - Rs 649
2. Down Payment - Rs 101
3. Also the 2% transaction charges - Rs 602 for the DIGI SMILE STORE.

When Bajaj Finserv says its 0% interest then why the hell they lie about the Charges from customer and please clarify the charges leived on me which is Rs 649/-

Also misleading and cheating of taking the dealer margin from customer this happened after all the proceeding has completed and i had swepped my card for loan. This is full case of cheating. i was told that this total amount will come with welcome letter but to my surprise this is a black money all together,

THIS WAY BAJAJ FINSERV EARNS BLACK MONEY FROM CUSTOMERS bcoz no proof of the same.

The executive of bajaj Finserv told full of lies. its the same BAJAJ FINSERV who tells lies and makes Fraud with the customers.

if i calculate the amount of loan as Rs 30099 for which i have paid a total of Rs 1251 which means i end up paying a ROI of 4.16% whereas BAJAJ FINSERV says 0% this is misleading information.

Request you to not make fool of others and beware before someone takes a serious step towards a fraud and misleading BAJAJ FINSERV.

Regards
Mayank

I have to paid two Emi one on 2 Nov and second one 5 Nov . I have sufficient money in my account but Bajaj finance massage me that your bank has raised bounce charge today. When I have money prior to deduction of Emi then how can it be bounce plz check and call me otherwise I will go to consumer forum. Bcoz you are doing cheat to me and breaking my faith against Bajaj finance.

Dear sir/madam

I had brought two mobiles on installments. Two months ago my emi was bounced due to incefficent balance. There is to many deductions in rs. 287.88.in the month of sep. Near about rs.1800/-. Then in octobe there is twice deduction of rs 288/-. Whereas bjaj financers get cash installment upon the bounce emi with charges rs.360/-. Now every month they are deducting same from my account sbi branch khurla kingra jalandhar. And both not are responding to us nor bjaj neighter sbi. Now total rs.3100/- have been deducted from my account and it will be not stopped i think.. My all rest emi are on time. Please help me.

I have received SMS Dear Customer, Your Bajaj Finserv EMI Card ending 675 has been blocked inline with our policy. Rgds Bajaj Finserv

Please open my EMI Card urgently. I have attached Card photo for your kind consideration & oblige.

Rgds,
Harshit M. Patel
M) +[protected]
Bajaj Finserv EMI Card No. [protected]

A few days before i had got a call from bajaj asking if i had any requirement for a personal loan and it was the time i was actually needing a loan, the lady took the information and said she will call back, but i never received a call back.
While using the bajaj experia application i found that i was having a elc card in my cards list, when i enquired about it i found that there is a really simple procedure to use the emergency cash loan facility, the customer care executive asked me to visit the branch office with some documents and the loan will be processed in 24 hours they said, but after visiting the branch i got to know that i have no such offers on my card so i will have to wait for the offers, don't you think this is stulidity, i mean does my need has anything to do with the offers? Then i again contacted the care and they said that my elc card has beeb blocked, i have no clue for what reason it was blocked, as i have done all the payments to bajaj on time, am i not suppose to be able to use all my facilities without any irrelevant problems.
Now they said that the card is blocked and i am helpless.
Bajaj has been fooling its customers for this, please stop this, it is really frustrating as for the needy it creates hopes and after visiting the branch it is a different scene all together.
Customer id 10935086
Name tanmay girish sonawane
Mobile number [protected]

I have applied for Bajaj Finance EMI Card on October 25, 2016 against a payment of Rs 399. The card was issued after my PAN verification. I got a message that card is dispatched by Express Bee Logistics and my AWB number is:[protected]. Since October 31, 2016 I have followed with Express Bee Logistics on their customer care number[protected] till November 4, 2016. Everyday customer care people will say that product will be delivered by the evening. Even I got a message that product is out for a delivery. On November 4, 2016, I got a message that product has been sent back due to failed delivery. I have intimated Bajaj Finance regarding the same, but there has been no response. I got a mail saying that my service request number is SRN07409629 and company will get back to me in two working days. I have sent the mail on November 2, 2016, the company is yet to send me any mail. I request you to invervene in the matter and bring my refund of Rs 399.

I have been following up with Bajaj Finserv from Sep and i have submitted my documents for auto debit and they said that the documents provided are incorrect, while my other loan accounts with Bajaj Finserv continue to get auto-debited just fine.

I re-submitted my docs again, but each time they say that they will fix it, but they don't end up doing. Because of Finserv, my credit scores are being impacted. Repeated attempts to [protected]@bajajfinerv.in have failed.

I don't understand how many more cases do i need to raise to fix my issue?

SRN06713914, SRN06747795, SRN06747814, SRN06763621 , SRN06829979 , SRN06830245 , SRN06840762 , SRN06840907 , SRN06939586 , SRN07064197 , SRN07064260 , SRN07064379 , SRN07236182 , SRN07236229 and lastly SRN07459330

I would like to reach out to my lawyer to suit Bajaj Finserv.

Hi Team,
Some one has miss used my bajaj Faincance card for the purchase of rs 32, 500 @sangeetha showroom on[protected]. and the id is SF52611054.
So because Miss use of the card i ill not be paying the EMI.
Hw did they acccpect my card without my permission & with my signature.
So i cant able to pay u the emi from my side.
Please help me by this issue

On 19th Oct'16 I paid INR 399, and got the confirmation on my registered mobile that my card is approved and would be sent with the required vouchers as first time gift. Since then to inquire on this whenever I wrote to Bajaj Finserv all i have received is a SRN number from them and they say would get back in 2 days, they never did. I wrote back again got a new SRN number and it continued. Finally wrote to grievance readdress team and they wrote, please see below ..
[protected][protected][protected][protected][protected][protected]------

Dear Customer,

Thank you for writing to us at Bajaj Finserv.

We regret the inconvenience caused to you and assure you of our best services always.

We understand that you have not received your EMI Card. Kindly find mentioned below all essential details confirming that the card was sent across to you by Speed Post Courier service on 21/05/2016 by Airway bill num – AQ[protected]IN.

EMI Card delivery status also can be tracked with the help of above mentioned Airway Bill number using for Speed post -http://www.indiapost.gov.in

Mailing Address
MIRA GARDEN MIRA GARDEN, FLAT NO 4G BLOCK C, UDAIRA MIRA GARDEN, CITY - 700129

For any further clarifications, please write to us at [protected]@bajajfinserv.in

Bajaj Finserv assures you its best service, always.

Grievance Redressal Team
Yours sincerely,

Bajaj Finance Ltd.

Interestingly, I placed an order only on 19th Oct'16, they say they have dispatched the card on 21st May 2016. the tracking number they have given. SHows some package received at Mangalore.

SERIOUSLY Unbelievable. Customer Service & Experience.

I took flexi loan from Bajaj but i didn't received Virtual account number and post that I am regular behind sales team to provide user name log in to transfer that OD amount from my salary account to OD account( Virtual Account). Moreover, sales team is not attending my call. I also tried to get that user name and password online by sending SMS at a particular number but my number is not registered.

So request you to provide...

HI Team please kindly change my rigester mobile [protected] this is my old register number, now i have to change my register number new mobile number [protected] this is my new number please change my old register nu to new number, my card number is -[protected], Name is -sudhakar N, my Dateof birthis -04/05/1990, now so many time i acces my card in all stores but now is not access so please kindly change this and so many time i taied your coustermer care number but i didnot get any replay so please kindly need full this, and if you have any dout please call this number [protected]

I am calling your customer care from four days but not every i seen in my life like busy phone u are having.not connecting am trying from 4days always it's busy your bajaj finserv serving all loans good and nice but customer care very very useless.i buyed washing machine in your consumers durable loan my emi card not yet arrived but my card is active /delivered .please resend my card for correct address.and connect my call for my help are any other number to connect please give me...

I been using emi card since 2014 to 2016, currently i have completed 3 loan gaining 1, 60, 000/- as my credit value. But since the last update on finserv portal my loan amount has become 60, 000/- limit and also one of my early loan details also missing there.

I would like to know why this is happening and i need to get my loan limit its original limit. With this i have attached my missing loan statement.

Below listed tickets and follow-up made with customer care, am posting this in here as yet there is no call back or solution for my issue.

Your service request no. Is : srn07420903
Your service request no. Is : srn07420904
Your service request no. Is: srn07371908
Your service request no. Is: srn07371907
Your service request no. Is: srn07359303
Your service request no. Is: srn07359301
Your service request no. Is: srn07333820
Your service request no. Is: srn07333819
Your service request no. Is: srn07323328
Your service request no. Is: srn07288900

Customer id[protected]
Mobile: +91 [protected]

I have cleard my loan with Bajaj Finserv for my personal loan No: 5770PL00279406. I also got settlement letter no: 57313/405029MARCH16. But when checked with my CA he said that they have ruined my CIBIL score by mentioning me a defaulter.

Whereas I was promised that If I pay the last due amount i.e: 3800. Then everything will be set as clear. Please help me in getting the NOC letter beacuse now I don't trust these fraud people...

Customer ID: 31642283

Type Of Loan : BALIC PREMIUM CD LOAN
LAN ID : 405BAL22130679
Total Loan amount: INR5, 772.00

The above loan is not taken applied by me.
Cant understand Company like Baja will do such thing of deducting additional money from my account with out our information.
Every month INR 642 is deducted against this loan.
I have not even received any documents related to what so called "BALIC PREMIUM CD LOAN" & i am totally unaware of this loan.

Immediately return my money paid against this loan or provide the proof of my application.

Regards,
Munaf
[protected]@yahoo.co.in

I had applied for bajaj finserv EMI card.

It was not delivered to my address due to out of station for personel issue. I trakked it was back to origion office - pune .

I frequently called and emailed to the customer care explaining the same however they are not responding to emails nor picking the calls.

They are cheating customers with worst customer service ever experienced.

Kindly resend courier to my address - my alternative no is [protected]

Full &finals payment of lap top of loan account no[protected]made by me on date[protected] received a receipt no[protected] through a draft no-33674 made on date[protected] through bank of india meerut you had also send mea legal notice through telegraph on[protected] in which you had asked me to pay ruupees 13312/- immediately as to avoid legal action by your company .so i immediately made a draft of rs 13312/- and send to you through your employee after getting receipt of full and final receipt so you are requested to send my notice as to avoid any legal action against your comany as iam going through immemse menatal harasment I have full and final documentary proof loan account No[protected] Advocate vivek tyagi mobile no. [protected] [protected]@rediffmail.com

Dear Team,

I am not using any Emi card of Bajaj Finserv. I have only availed Bajaj Fin Consumer Loan in 2014 which has been fully paid off in Jan"15.

This Emi card is unwantedly sent and now you are charging annual fees for it.

They are force selling and charging Rs. 99/- although I am not using this card.

I want that this card to be cancelled on Immediate basis, stop deduction instruction from my HDFC Bank and refund my Rs. 99/-at earliest.

Hi,

My name is bhaskara rao. p, i have recently applied for a personal loan and the executive came to me and collected all necessary documents and asked for blank cheques. i asked him for any written requirements list from bajaj finserv stating that about blank cheque submission and he said there is no such statement from bajaj finserv and asked me that i can submit the cheques directly at branch office. please help me why should i submit blank cheques, where there is a possibility of misuse of the same. i can submit cancelled cheques for your information.

Thanks,
Bhaskara rao p.
+91-[protected]