Bajaj Finserv Complaints & Reviews

Dear sir / madam,

For activation of emi card i have contacted october 1st week bajaj finserv customer care and they are responded on time and they have taken my request as well. (Executive nammr. Sujit).

For followup i have started calling to bajaj finserv customer care numbers[protected],[protected], for verification purpose i h ave entered my details using ivr, here it self ivr saying wrong details of the customer identification. I have tried my mobile number & customer id as well but there is no use, for cross verification of my customer id i have sent a sms and i have received quick reply on sms with my customer id. It is correct only.

I have sent a mail to all the mail ids which are available in their portal, but ther is no response. I have the call recording details while talking with customer care ivr

Sir,
Iam the Bajaj Finserv Customer from the past 3 years. I hereby request you to send my Original EMI card as early as possible/ tell my EMI card number along with validity so that I can use it for Online pourchase.
I have only Virtual EMI card no ([protected]) which is of no use in Online Purchases (not accepting it). So I request your kind self to Send my Original Emi card to my mail ID (Scanned Copy). Below is my mail ID

[protected]@gmail.com

Hello,

Grievance Redressal Team & We Care Team

This email is to inform you that I am holding a platinum Bajaj Finserv Emi Card No. [protected]
Customer I'd : 18502676.

From the day it was issued I never used it as already 2 no.s loan where running. Now they are finished and I need to urgently buy mobile through this card.

Please reactivate it fast. Else I will buy through my credit card as the time left is very less for the deal.

Recently my loan amount was cleared and i have not been received any confirmation email or letter from you. Infact I have taken so many loans form Bajaj and have paid them all. I have had a very good history with Bajaj and have paid all my loans to date and that was the reason Bajaj gave me a platinum emi card.

Now my issue is my EMI Card has been blocked without any prior intimation. Reason for my card block is unknown.

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase Consumer Durable, I was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so I would not have gone to take any product only.

This is really frustrating and disappointing to me I really dont understand that why my card has been blocked, when I have paid all my loans and I have no dues pending now, you would have activated my card instantly and which was not done yet.

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

I am with Bajaj from last 3 years and have cleared all the loans I took from them. Would request you to kindly check my history and records too with Bajaj which will clearly show my good record. Humble request to you to kindly re-activate my card again and in case if there is any error or mistake from my end again then you can immediately block the card. Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

Thanks and Regards,
Chetan Maheshwari
[protected]

Please Activate my Bajaj Finserv Emi Card No. [protected]
Customer I'd : 18502676

Dear sir
I m a old customers in our bajaj finserv. I have purchased in total five products in our bank support realy thanking you very much.
1.fridge - complete
2.mobile-complete
3.AC - balence two runnig
4.mobile- balence three running
5.fridge - balence six running. Good status. Till now I didn't Cibil score not in raising plz clear that problem soon give the solution.

Today I have visited Bajaj Finserv office at Kamla nagar Agra
First of all not even a single people has attended me .
After waiting approximately 45 minutes the guard has miss behaved and abused me .
After that I m mentally disturbed.
Take any actions against him .
Or I'll take a legal action against Bajaj Finserv.
Waiting for ur response...


Ajay Kashyap
Senior Territory Manager
Allergen Ltd.
[protected]
Or mail me on Ajay.[protected]@icloud.com

I have provided all documnets but its not generating one time password...

Asking to submit fresh nach mandate..

What i have to do to activate my card [protected]...

Help me through this as i want to purchase things via bajaj emi so i bought this card at 400 rs and stilll card is not activated and no such information is provided to me regarding nach mandate unless and until i asked for otp for purchase.

Respected Sir;
My name is Abul Kaish and my loan id is 4100CD00191951, I just wanna inform u that i have cleared all my emi and dues of this loan, but still know whenever i put my loan id on bajaj website it shows that 700 is still due so please do the needful..and how can i get my noc paper online...please look after this matter...?
Now the main reason of this mail i thought that bajaj finser is a very big brand or company, but i was wrong because d way your customer care people talk to me its very very bad..i have never ever thought that bajaj customer care will be so bad... please look after my matter. i hope i have also got the recording in my cell..i will also make a complain in consumer forum because the call who gave a call me from delhi i dnt remember her name but c was a third class girl she talk to my wife also in rude way...either u do something regarding this or i have to take some legal step
i will wait for your reply...ASAP

I got a call from [protected] [protected] [protected] [protected] this no saying they are calling from bajaj finance for personal loan against policy with 6% interest calling from gurgoan delhi. the person name is ashish sharma. They called me so many times saying the same thing to me. unfortunatly i trust them i submited all the document and amount of rs 20000 by cheque after 15 days i got policy from bajaj finance than they said we will modgage the policy than will give you the loan amount. After waiting 2 months they started giving me excuse that they have to show some investment for my policy for the same i have to pay 20000 rs as a security amount i paid that also on Respective account which they have provided me which was DHFL premerica life insurance after some days i got policy from dhfl which i was not applied for.
After that i requested them to close my account give my money back.

They said it will take 45 days to close the policy i have given 2 months time.

Even thought i have not received my amount.

Kindly help me with the same.

All no which i have given you is working no.

Other wise i will file complaint againts bajaj finance aswell as DHFL premerica life insurance.

Regards
Arati Kharade
[protected]

Dear Team,

I paid my all loan time to time, but for last Personal Loan Payment was not paid correctly due to some hospitality emergency... but in the month of Aug 2016 I settled the personal loan I receive the letter from Bajaj Finance, your executive commit me if you paid the amount before month end I will stat your EMI card, but still I didn't receive any reply OR my card is still blocked,

I requeting you to please unblock my card and promising you to not to happen again in future which is happen in last loan... kindly check my others loan track' I took the loan from Bajaj Finance frequently and I dint bounce my single EMI in this, but some emergency in last loan the such instance happen,
for the reference on my earlier loan track I requeting you to please unblock my EMi card so I can able to taje consumer goods on this...

Hi Team

My EMI card -[protected] was blocked for no reason, All my Loans are on track and no bounces of EMI happened till now but why it has been blocked even without prior intimation.

Also I wrote on this to [protected]@bajajfinserve.in 1 week ago but no reply yet.Let me know the reason at the earliest.

My EMI card -[protected] was blocked for no reason, All my Loans are on track and no bounces of EMI happened till now but why it has been blocked even without prior intimation.

Also I wrote on this to [protected]@bajajfinserve.in 1 week ago but no reply yet.Let me know the reason at the earliest.

DEAR SIR

I have taken personal loan of Rs83, 000 on 31 July 2015 in that I have received 77152.00 only, I have received a call from Bajaj finance executives they clearly told me that there will no processing fee and no other charges will be deducted from the loan 83, 000 Rs full amount will be sanctioned after getting loan I have received on 77152 Rs only, and your executives have told me that the interest rate will be 25.49% Rs but after View repayment schedule was shocked I saw you are charging 43.18% many times. Now sir plese chack this matter. and 25.49% kai hisab sai maina apke ab 6880 rupees dena hai.

Loan account number-5110PL13666788
Regards
SURESH
[protected]
[protected]@gmail.com

INTEREST RATE-43.18%
LOAN INSTAL INTEREST PR BAL
1 83000 5222 2987 2235 80765
2 80765 5222 2906 2316 78449
3 78449 5222 2823 2399 76050
4 76050 5222 2737 2485 73564
5 73564 5222 2647 2575 70989
6 70989 5222 2554 2668 68322
7 68322 5222 2458 2764 65558
8 65558 5222 2359 2863 62695
9 62695 5222 2256 2966 59729
10 59729 5222 2149 3073 56656
11 56656 5222 [protected] 33473
12 33473 5222 1276 3946 29527
13 29527 5222 1062 4160 25368
14 25368 5222 913 4309 21058
15 21058 5222 758 4464 16594
16 16594 5222 597 4625 11969
17 11969 5222 431 4791 7178
18 7178 5222 258 4964 2214
19 2214 2292 80 2212 2
and

25.49
1 83000 5222 1763 3459 79541
2 79541 5222 1690 3532 76009
3 76009 5222 1615 3607 72401
4 72401 5222 1538 3684 68717
5 68717 5222 1460 3762 64955
6 64955 5222 1380 3842 61113
7 61113 5222 1298 3924 57189
8 57189 5222 1215 4007 53181
9 53181 5222 1130 4092 49089
10 49089 5222 1043 4179 44910
11 44910 5222 [protected] 20642
12 20642 5222 438 4784 15858
13 15858 5222 337 4885 10973
14 10973 5222 233 4989 5984
15 5984 5222 127 5095 889
16 889 908 19 889 0

Hi,

My loan amount was suppose to be debited yesterday but i see it been reverted bank with below error. I tried pay it now online but it's not showing anything to pay.

Inr 2980 deposited in a/c 40xxxxxxx78xx19 on 05/oct 14:14 for ecsrej:tpcf bajaj fina:08:mandate not receivedchar. Clear balance: inr 90xx.85. Pls contact [protected] for queries.

I have tried to reach guys on [protected]/152 but it's just a automated system. Also i have contacted my bank they said that they have not received any mandate form from bajaj finance and they have rejected the amount for the same reason.

I have maintained amount as mentioned by you and i will not accept any kind of check bounce penalty or extra amount for this scenario. Please send that mandate form to my bank i. E, deutsch bank bangalore branch and move forward.

Regards,
Sandeep n

Dear sir,

I have taken loan from bajaj fin. of 2, 20, 000/-(emi is 9100) on jully2016.
On telephonic communication and commitment given from your executive to me, loan interest will be 16% and loan tenor will be 30 month. i got statement from bajaj fin. on oct. 1first week, then i have shock. why you are increase ROI 28% and tenor loan 36 month. I have all recording of telephonic communication.
please give me clarification or correction in loan ROI and Tenor.
I waiting for your positive response

Dear Bajaj people, I was out of station so couldn't make my payment against my laptop which i financed from you.,
i am very regular when it comes to paying emi's just a one mistake and u guys eimply blocked my card?? without any information? why?

today i paid my emi online transection no is HSMP[protected]
THIS IS MY LOAN NO-456DPF22989855
THE GOOD PART IS THIS YOUR CUSTOMER CARE NEVER PICKS A CALL.

I JUST WANT TO KNOW WHEN MY EMI CARD WILL BE ACTIVATED??

I have purchased a LED TV from WhiteMart through Bajaj Finance. After a few month got EMI card with the following details: Card Number: [protected]. Later, when I tried to purchase an item using this EMI card from another store, the salesman said that this card is only valid at WhiteMart. I want to purchase products from different dealers and through online as well.

I wrote a mail to Bajaj finserv ([protected]@bajajfinserv.in) regarding this issue as mentioned above. But they reply me like "With reference to your e-mail, we wish to inform you that you can not purchase products from online and another store." I sent mails again and again for a solution, but they reply the same. I also call the customer care ([protected]) several times. But they didn't respond, even I wait for more than 20 minutes.

Please take an action against this otherwise help me to get a solution.

Bajaj Finserv deducted funds from my bank account without my authorization. After looking at my bank statement, I wrote an email to their support asking for the refund and showing proof of my authorization for fund withdraw.

At first, support asked for my bank statement for verification and in next email asked for bank details for refund.

After few days, looking at no response I added Bajaj Finserv Grievances email address based on this article on their website (https://www.bajajfinserv.in/finance/grievances.aspx). Grievances replied that they need 2 business days to process my request.

After not hearing from Grievances for two weeks, I added next escalation step (Customer Experience Head) and hasn't got any reply or refund as of today.

Case Details

Initial case number: SRN06646972
Date: Sept 3, 2016
Email Addresses: [protected]@bajajfinserv.in,
[protected]@bajajfinserv.in, [protected]@bajajfinserv.in

I expect Bajaj to refund my money before I engage Legal and drag them to Consumer Court.

As per my sanction letter, we are not suppose to charge foreclosure charges, after 6 instalments, but even after regular repayment of 31 instalments, when we asked for foreclosure, they forward the letter with 2% foreclosure on lap and 4 % foreclosure charges of 4% on additiona loan. Ridiculous way of torchuring clients. After its clearly mentioned in sanction letter and even rbi guidelines says after may, 7, 2014, no bank can charge pre payment charges to individual term loan borrowers.

Bajaj finserv send some illegal person who react very violent in my house create many problems in my building and after some days they call me and abuse so i have a call record and i am compliant in police station .
then bajaj finserv says person has been removed from compnay but he is calling to me from some number and compnay dont take any action against him . i am tried from bajaj finserv so i never pay any amount .

Dear sir/madam,
I have taken bajaj finance home before 3 years.
Since then i am getting calls to offer some kind of loan every now and then.
I have denied many times to them not to call me again.
But they are different persons calling me every time from different number.
As the calls are extremely annoying and disturbing me a lot, i wish bajaj company to stop in any case.
My mobile number is +91 [protected]
If such calls are coming next time, i will take serious steps against company.

Hi, this is prasanth madhav seelam i had applied for emi card on 5/10/2016 and my ref no. is[protected] it is already about 8 days and still i did not get my emi card i have paid 399 on purchasing emi card i am unable to track that also so let me know how many days it will take or please refund my money back

Regards,
prasanth madhav seelam
[protected]