Bajaj Finserv Complaints & Reviews

Another case from my side. I purchased a basic HP Laptop worth 21500. As I have Bajaj Finserve card, I applied for the loan. Down payment took by them is 7170 + 1000 (processing fee) and remaining amount 14330 is divided into 6 months installment, i.e. INR 2388 per month. So the total amount with 0% interest should be - Down payment - INR 7170 and 6 months installment - 2388 * 6 = 14330. Total is ~ 21500 which is my Laptop's price. Now the question is of INR 1000 processing fee.

On asking for the receipt for INR 1000, they denied to share it stating no one asks for it. I somehow explained that executive the need of such receipts for me and he gave me an LTS form (I don't know whats that). As I was quite sure that there is something wrong and these people are not going to provide the receipt I asked the executive to call his manager (Ketan Singh)

Ketan and my conversation -

I explained the overall scenario and he started deviating the topic on "how is your Laptop", "Do you have any other requirement". I said lets come to the point, I need a receipt of INR 1000 to which he said we do not provide the receipt of INR 1000, we can provide you an LTS form (LTS form mentions processing fee - 0.00 and some interest - 900 and service tax 99 - Total ~ 1000). Ketan clearly said that they do not provide any receipt against processing fees incurred, we are here to do business and not charity, you don't teach me how business is done and please cancel your product, having bought a Laptop of 21500 and teaching me business.

My response was crisp - You have no right to inform or advice me about product cancellation, I wont cancel, I need the receipt. If not, my uncle who is a lawyer would get in touch with you.

Ketan scarily replied, I might be busy and cannot receive anyone's call. I asked where are you based, we will reach there to clarify this to which he said drop a line to our customer care and then he disconnected. I had nothing to say apart from the word "Fraud".

My point is
1. Bajaj Finserve is making false marketing by passing 0% interest message
2. If they want to incur processing fee, they should give its receipt
3. Executives of Bajaj Finserve should be given a training on objection handling and most important, how to speak with the customers and how to attend them

Dear Bajaj Finserve (Ketan Singh), I understand that you are here to do business and giving 1000 Rs. for me is not a big deal, but please provide its receipt and if not refund the sum of 1000 and do not incur any processing fee form your customer, instead charge them interest.

Please provide a solution, else I have to dig this case with the help of my lawyer.

Sameer Kulkarni
[protected]@gmail.com

Retail Outlet from where the Laptop was purchased -
VIJAY SALES SADHU VASWANI CHOWK
PMT Building, Sadhu Vaswani Chowk, Near Baveria Motors, Near Pune Station, Agarkar Nagar, Pune, Maharashtra 411001

I want to file case against Bajaj Finserv because for the below mentioned issue. This Bajaj Finserv play's with customers immotions. This is our festival time and this company have blocked my EMI CARD.

Team

Kindly let me that my EMI CARD NO 2030**********5269. Valid from 09/14 to

09/24 why it is blocked ? I want the clarification immediately because while using this card in Big Bazaar Chennai I was surprised when the cash counter boy showed me that that card is blocked. It is not only a prestigious issue but it's a crime done by Bajaj Finserv that without informing me they have blocked my card. I am having relation with Bajaj Finserv for more than 3 years and I am paying all the EMI on time then why. I went to purchase my daughter's clothes from Bigbazaar .What emotional emotional effect she had gone through it couldn't possible for me on that point of time to purchase that amount of clothes in cash because according to the message which I have received from Bajaj Finserv on regular basis that which are the places and shops I can use my EMI CARD.

SO I NEED THE CLARIFICATION IMMEDIATELY. OR ELSE I HAVE TO GIVE A STANDING INFORMATION TO MY BANK TO STOP ALL THE BAJAJ PAYMENT IN FUTURE.

And I will proceed to the consumer forum court immediately.

Regards

Sobhan Mitra

Chennai

[protected]

I got a call from bajaj that i have a pre approved loan and i can get it by confirming some details over phone and by accepting terms & conditions on email. So i did and got message that my loan is approved and will be credited within 2 days. 6 days passed but no update from bajaj. My account is showing that my l9an was disbursed on 30 sept 2016.but i didnt received a single penny.i have called over 100 times . They either disconnect the call or dont answer. What the hell is going on. And by the way the superagent said that the amount will be crwdited in 2 hours, though i ddint beleive it. They are just pathetic.please solvey issue and credit the amount

Hello Dear Bajaj,

I have a relation with Bajaj from a long duration and took multiple loans in last 2-3 Year.
Experia ID[protected] and number is - [protected].

Due to last 2-3 month personal issues i didnt managed to pay it on 5th, but still its paid with over charge and currently only last loan is running which is also having around 5 EMI of INR 2015/-. and my card limit is more than 60, 000/-

I want to make another purchase but without prior intimation card is block.How can it happen?

Please let me know procedure to release it or unblock it.

I am ready to follow any requirement on this.

I have applied for Bajaj Finserv EMI card online and paid Rs 399 for the same on 04/10/2016.But I have not recieved any details about EMI card. Customer Care Service is poor they are not even responding the call.Please look into this matter. i am attaching the snapshot of link which shows that EMI card submitted successfully and amount is paid for same.
My email id is [protected]@gmail.com

1. My name is rajan. I have been issued with an emi card bearing the number [protected]. I have been using it since it's issuance and have been repaying it timely without missing any emi.

2. But recently when i tried to do a transaction using the card i was informed that my card has been blocked permanently.

3. Blocking of the card like this without any intimation cause inconvenience to your customers.

4. Though the card has been issued by bajaj finserv, it becomes the courtesy of bajaj finserv that it should inform its customers before blocking their cards. At least the reason the blocking should be informed to your customers.

Yours sincerely
T rajan

I am a customer of bajaj finserv, my custid is 15069054 and contact no : [protected]. I purchased an emi card via bajaj finserv site online by paying one time card fee of rs 749 yestarday. But till now i didn't get any acknowledgment mail from bajaj finserv regarding receiving of payment. I wanted to do some online shopping using that card urgenly. Also all their customer care numbers are blocked and not responding.

If you are unable to process emi card... Reimburse my money.

I've applied for a loan amount of 4.5 lac with Bajaj Finserv. Bajaj representative have collect all the necessary documents along with my previous employment documents + past 2 years form 16 to validate my employment record as i have relocated to Bangalore and working with Intel India pvt ltd from past 9 months.

My loan got rejected and the reason: I haven't completed 2 years of service with my present company (Intel India...

My emi card id no is 8165053. All types of payment have been cleared and noc of your branch has been recd. Request for emi card is re-open has already been fwd through your branch but emi card is not open till date. I asked your branch my emi card is not open, he said your card is permanently blocked, why? I have already paid the balance amount. Pleased fwd suitable replay.

Hi,

Please find below the transaction details of rs 99.

Intercity ecs paid paid to tpcf bajaj finance:4009117:utility pymt thru tpsl (bjpl) refno:[protected] ref no :- [protected]

My emi started in year 2012 and completed that year itself. since then i have no connections with bajaj finserv, yet the amount got debited. request you to reverse it asap.

My family 4 members. I have received Mediclaim Insurance Policy in my name, wife and daughter through Bajaj EMI Card ([protected]) over phone. My elder daughter named PARAMITA GUHA aged 24 - till date we have not received any policy in the name of PARAMITA GUHA - Bajaj Finance Loan A/c. No. 410DPF23876593 and EMI Rs. 1416/- and due on 05.10.16. Kindly see the case and let me know the current status.

Your early action is very much appreciated. My email - [protected]@rediffmail.com & Mobile No. [protected].

Regards

Pranab Guha

Your executives are not picking up the phone while calling on your [protected] number. i tried at least 10 times for three days. i emailed my mailing address which is not properly updated by your executives. i have been Requesting to send me my EMI card since about last one year. No action has been taken yet by your representatives. You are requested to advice your representatives to initiate the action immediately.

Hi I am kasim sayed from thane. I bought a samsung mobile from reliance digital express, ghodbunder rd . The emi that was supposed to be deducted from my bank account was rs 919/-. However, I recently I notice that every month addition amount of rs 401/- Is getting deducted from my account on name of "balic premium CD loan", which I never opted. Earlier I was not aware of this. But when I logged into my account I found that every month an...

Dear Sir/ Mam
I had a call from bajaj finserve regarding personal loan against insurance policy because i have closed my previous bajaj finserv loan, i have applied for a personal loan to consolidate my all existing loans, till date i have paid 1.60 lakhs (against withdrawl charges, NOC, Maintanance etc) time to time but they asking for more money, and they refused to refund my investment, i have all recorded communication & bank deposits slips also, please help me to get back my money

I have taken personnel loan and on thee agreement there shall not be any charge on foreclose amount but when i gone to pay total amount they had levied 4% on foreclose amount and they have taken charge of rs:124 per day in advance on my cheque. Now the problem was addressed by the bank on the complaint of me but they simply refunded the money which was deposited 4% charge but what about the interest for 10 days they can charge on even for one day but not applicable for customer? I were been deposited falsely i was victimized. Now theyn are denieing to pay the same.[protected]

Dear manager:

I just noticed that there is a deduction of inr 99 from my bank account after 4 years of loan closure. Can you please explain and refund me my money.? The deduction in my account is saying a refernce number "' intercity ecs paid paid to tpcf bajaj finance:4009117:utility pymt thru tpsl (Bjpl) refno:[protected] ref no :- [protected]"'.

Best

Dinesh

I have raised new SR with Bajaj Finserv, this time I got message that keep your account funded for new personal loan, which I never applied or asked for.

Please check Why Bajaj Finserv are making illegal use of my documents and my account.

below mentioned is SR with Bajaj which I am sure will not be again replied within 2 working days, as they promise.
SRN06947720

The EMI is about to due on 2nd October, no call center numbers are attended, only IVR revolves in some unwanted departments, no customer executives are working for Bajaj as if they are shutdown.

I have one more issue with Bajaj but wont disclose until this is resolved, they will divert to other issue and this issue will be unresolved as per last instance.

I am just frustrated and mentally harassed by this people, I also visited their one of center at Saki naka Andheri, they say I will have to go through mailing them on [protected]@bajajfinserv.

This mail id is just junk auto reply. Bajaj FINSERV is just BAD BAD and BAD.

Why my query cannot be resolved at their center??????????

Loan Ac No 404PHT26847504.

It was promised by customer service that the approved loan amount will be credited in 2 hours, it is now exactly a month but nothing has been credited.

Very storage part is -
1. When I login I see the loan ac has been created and showing as loan amount already disbursed on 28-Aug-16.

2. Yesterday 28-Sep-16; I received a SMS as follows --
First EMI of Rs.12188/-for loan a/c no.404PHT26847504 is due on 05/10/16. Keep ICICI Bank a/c ending with 0681 funded 3 days in advance to avoid bounce charges. Click http://bfin.in/?C4 to view all charges. Regards, Bajaj Finserv

I tried more than 100 times over their customer care numbers, many times it got disconnected after saying 'hello' and so many times they listen my problem and disconnecting my call without any further answer...

I have a sent many more reminders to the person who involved in the approval process, who claims he will get the status but never reply back.

I have reported in their email 'wecare' but no answer at all...

In my entire life I never seen this kind pathetic service...

Finally they will issues a auto debit to my account for the first EMI although things has been credited

This seems like somebody took my loan amount, some cheating dram, because no one is responding and BajaFinSrv is not responsible at all.

Dear Sir/Madam,

My Name is Nikhil S Tamhankar
My Experia ID is 28931962

If am paying all your EMI on time then why my EMI card block by Bajaj fineserve
yesterday I had spoken with customer care representative about
this matter but he had not any proper reason for that

I request you to please look in this matter and Clarify the same as
soon as possible.
Waiting for reply.

I would like to talk with you on phone about this matter
My Contact Number is [protected]

Dear friends bajaj finserv people kept all gundaw and rowdys in their team to collect missed EMI s, today one of my family friend suffered painful Bez of tortured by bajaj employees. They speak all third class luangage where you cannot ask them even 1 day time. These people's are trained to loot extra charges, if we delayed even one day they will come and sit directly at your home. Plz what ever condition you might be never borrower loan from money looting finance bank bajaj finserv.