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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 283

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V
vikalpind
from Mumbai, Maharashtra
Oct 5, 2016
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Address: Bhopal, Madhya Pradesh, 462023
Website: bajajfinserv.in

Hello Dear Bajaj,

I have a relation with Bajaj from a long duration and took multiple loans in last 2-3 Year.
Experia ID[protected] and number is - [protected].

Due to last 2-3 month personal issues i didnt managed to pay it on 5th, but still its paid with over charge and currently only last loan is running which is also having around 5 EMI of INR 2015/-. and my card limit is more than 60, 000/-

I want to make another purchase but without prior intimation card is block.How can it happen?

Please let me know procedure to release it or unblock it.

I am ready to follow any requirement on this.
Bajaj Finserv customer support has been notified about the posted complaint.
Please provide me a new bajaj finserv emi card.my existing emi card expired.
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    shekhartya
    from Mathura, Uttar Pradesh
    Oct 5, 2016
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    Address: 110029
    Website: www.bajajfinserv.in

    I have applied for Bajaj Finserv EMI card online and paid Rs 399 for the same on 04/10/2016.But I have not recieved any details about EMI card. Customer Care Service is poor they are not even responding the call.Please look into this matter. i am attaching the snapshot of link which shows that EMI card submitted successfully and amount is paid for same.
    My email id is [protected]@gmail.com
    Bajaj Finserv customer support has been notified about the posted complaint.
    My bajaj emi card no. [protected]
    Expiry date 08/26
    Prajapati Tushar's reply, Oct 8, 2016
    can you confirm before issued the new card ?
    how you can charged without my confirmation,

    i don't want new card,

    Kindly arrange the refund of my INR 99.00
    Prajapati Tushar's reply, Oct 8, 2016
    This is not my Card

    Name is different
    Dear Sir,

    I was taken loan for Fridge before 4 years from Bajaj Finance

    Loan already finished and they have debited again the ECS 99.00 from my sbi account,

    Kindly do the need full for the same

    loan statement and my sbi account statement attached
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      Rajansonu
      from Mumbai, Maharashtra
      Oct 4, 2016
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      Address: 411031
      Website: Bajaj finserv

      1. My name is rajan. I have been issued with an emi card bearing the number [protected]. I have been using it since it's issuance and have been repaying it timely without missing any emi.

      2. But recently when i tried to do a transaction using the card i was informed that my card has been blocked permanently.

      3. Blocking of the card like this without any intimation cause inconvenience to your customers.

      4. Though the card has been issued by bajaj finserv, it becomes the courtesy of bajaj finserv that it should inform its customers before blocking their cards. At least the reason the blocking should be informed to your customers.

      Yours sincerely
      T rajan
      Bajaj Finserv customer support has been notified about the posted complaint.
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        S
        sarfarazalam1985
        from Bengaluru, Karnataka
        Oct 4, 2016
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        Address: Bangalore, Karnataka, 560029
        Website: www.bajajfinserv.in

        I am a customer of bajaj finserv, my custid is 15069054 and contact no : [protected]. I purchased an emi card via bajaj finserv site online by paying one time card fee of rs 749 yestarday. But till now i didn't get any acknowledgment mail from bajaj finserv regarding receiving of payment. I wanted to do some online shopping using that card urgenly. Also all their customer care numbers are blocked and not responding.

        If you are unable to process emi card... Reimburse my money.
        Bajaj Finserv customer support has been notified about the posted complaint.
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          R
          Rajesh Muduluri
          Oct 3, 2016
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          Loan rejection

          Address: 560103

          I've applied for a loan amount of 4.5 lac with Bajaj Finserv. Bajaj representative have collect all the necessary documents along with my previous employment documents + past 2 years form 16 to validate my employment record as i have relocated to Bangalore and working with Intel India pvt ltd from past 9 months.

          My loan got rejected and the reason: I haven't completed 2 years of service with my present company (Intel India...
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          rishu7293
          from Delhi, Delhi
          Oct 3, 2016
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          Address: Jalandhar, Punjab

          My emi card id no is 8165053. All types of payment have been cleared and noc of your branch has been recd. Request for emi card is re-open has already been fwd through your branch but emi card is not open till date. I asked your branch my emi card is not open, he said your card is permanently blocked, why? I have already paid the balance amount. Pleased fwd suitable replay.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Customer, we regret an OTP cannot be generated due to a requirement of fresh NACH (ECS) mandate. Visit the nearest branch for submission of the NACH mandate. Use alternate payment option to complete your purchase. Rgds, Bajaj Finserv
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            N
            Niharika Singhal
            from Delhi, Delhi
            Oct 3, 2016
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            Address: 400072

            Hi,

            Please find below the transaction details of rs 99.

            Intercity ecs paid paid to tpcf bajaj finance:4009117:utility pymt thru tpsl (bjpl) refno:[protected] ref no :- [protected]

            My emi started in year 2012 and completed that year itself. since then i have no connections with bajaj finserv, yet the amount got debited. request you to reverse it asap.
            Bajaj Finserv customer support has been notified about the posted complaint.
            Sep 28, 2016
            Ammuvivaka's response
            Sir I miss my new first emi card...please issue for new emi card...
            Sir/ mam my complaint is regarding the penality of led tv e.m.i which is deducted 2nd of every month from my sbi account.
            now, the issue is my account is updated every month atleast 1 weak earlier every month then also penality is charged to me and the shoking thing is that you have charged me two times for same E.M I.

            pls clarify this issue
            Sir I miss my new first emi card...
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              pranabguha
              from Delhi, Delhi
              Oct 3, 2016
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              Address: Howrah, West Bengal, 711227

              My family 4 members. I have received Mediclaim Insurance Policy in my name, wife and daughter through Bajaj EMI Card ([protected]) over phone. My elder daughter named PARAMITA GUHA aged 24 - till date we have not received any policy in the name of PARAMITA GUHA - Bajaj Finance Loan A/c. No. 410DPF23876593 and EMI Rs. 1416/- and due on 05.10.16. Kindly see the case and let me know the current status.

              Your early action is very much appreciated. My email - [protected]@rediffmail.com & Mobile No. [protected].

              Regards

              Pranab Guha
              Bajaj Finserv customer support has been notified about the posted complaint.
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                JP pitlehra
                from Delhi, Delhi
                Oct 1, 2016
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                Address: Mumbai City, Maharashtra

                Your executives are not picking up the phone while calling on your [protected] number. i tried at least 10 times for three days. i emailed my mailing address which is not properly updated by your executives. i have been Requesting to send me my EMI card since about last one year. No action has been taken yet by your representatives. You are requested to advice your representatives to initiate the action immediately.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Hello sir' bajaj emi card i have received plz send me pin number. card no.[protected] mobile number [protected]
                Loan A/C no.5770CD[protected]EMI Rs.2686/-)
                loan A/C no.#577DPF[protected]EMI Rs.2508/-)
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                  K
                  kasim1234
                  from Lonavla, Maharashtra
                  Oct 1, 2016
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                  Balic premium cd loan

                  Hi I am kasim sayed from thane. I bought a samsung mobile from reliance digital express, ghodbunder rd . The emi that was supposed to be deducted from my bank account was rs 919/-. However, I recently I notice that every month addition amount of rs 401/- Is getting deducted from my account on name of "balic premium CD loan", which I never opted. Earlier I was not aware of this. But when I logged into my account I found that every month an...
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                  vijaysalavi
                  from Aurangabad, Maharashtra
                  Oct 1, 2016
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                  Address: Kolhapur, Maharashtra, 416004
                  Website: www.bajajfinserv.co.in

                  Dear Sir/ Mam
                  I had a call from bajaj finserve regarding personal loan against insurance policy because i have closed my previous bajaj finserv loan, i have applied for a personal loan to consolidate my all existing loans, till date i have paid 1.60 lakhs (against withdrawl charges, NOC, Maintanance etc) time to time but they asking for more money, and they refused to refund my investment, i have all recorded communication & bank deposits slips also, please help me to get back my money
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    Kolluri Babu
                    from Gurgaon, Haryana
                    Oct 1, 2016
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                    Address: Faridabad, Haryana, 121004

                    I have taken personnel loan and on thee agreement there shall not be any charge on foreclose amount but when i gone to pay total amount they had levied 4% on foreclose amount and they have taken charge of rs:124 per day in advance on my cheque. Now the problem was addressed by the bank on the complaint of me but they simply refunded the money which was deposited 4% charge but what about the interest for 10 days they can charge on even for one day but not applicable for customer? I were been deposited falsely i was victimized. Now theyn are denieing to pay the same.[protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      Dinesh.mahajan
                      from Agra, Uttar Pradesh
                      Sep 30, 2016
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                      Address: Gurgaon, Haryana, 122018
                      Website: www.bajajfinserv.in/finance

                      Dear manager:

                      I just noticed that there is a deduction of inr 99 from my bank account after 4 years of loan closure. Can you please explain and refund me my money.? The deduction in my account is saying a refernce number "' intercity ecs paid paid to tpcf bajaj finance:4009117:utility pymt thru tpsl (Bjpl) refno:[protected] ref no :- [protected]"'.

                      Best

                      Dinesh
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        R
                        razeshb
                        from Chennai, Tamil Nadu
                        Sep 29, 2016
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                        Address: Mumbai City, Maharashtra, 400093

                        I have raised new SR with Bajaj Finserv, this time I got message that keep your account funded for new personal loan, which I never applied or asked for.

                        Please check Why Bajaj Finserv are making illegal use of my documents and my account.

                        below mentioned is SR with Bajaj which I am sure will not be again replied within 2 working days, as they promise.
                        SRN06947720

                        The EMI is about to due on 2nd October, no call center numbers are attended, only IVR revolves in some unwanted departments, no customer executives are working for Bajaj as if they are shutdown.

                        I have one more issue with Bajaj but wont disclose until this is resolved, they will divert to other issue and this issue will be unresolved as per last instance.

                        I am just frustrated and mentally harassed by this people, I also visited their one of center at Saki naka Andheri, they say I will have to go through mailing them on [protected]@bajajfinserv.

                        This mail id is just junk auto reply. Bajaj FINSERV is just BAD BAD and BAD.

                        Why my query cannot be resolved at their center??????????
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Oct 07, 2016
                        Updated by razeshb
                        Still I am getting calls and SMS for EMI cheque is bounced for using EMI card.

                        I DID NOT USED THE EMI CARD ANYWHEREEEEEEEEEEEEEE.
                        Oct 07, 2016
                        Updated by razeshb
                        Getting no response to resolve this issue, getting only SMS and calls to pay the EMI, what for should I pay, I have NEVER used EMI Card.
                        Oct 08, 2016
                        Updated by razeshb
                        Yet there is no response from Bajaj [protected]@bajajfinserv.in.

                        Don't know for what purpose the mail id is created, it looks like this mail id is created to play online games for Bajaj representative.

                        Today again got call from representative asking to pay amount, when explained him he gave Toll free number which is shutdown now, in lieu it asks to call number which is chargeable and calling chargeable number 5 times resorts nowhere.
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                          B
                          battena
                          Sep 29, 2016
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                          Address: Bangalore, Karnataka, 560016
                          Website: www.bajajfinservlending.in

                          Loan Ac No 404PHT26847504.

                          It was promised by customer service that the approved loan amount will be credited in 2 hours, it is now exactly a month but nothing has been credited.

                          Very storage part is -
                          1. When I login I see the loan ac has been created and showing as loan amount already disbursed on 28-Aug-16.

                          2. Yesterday 28-Sep-16; I received a SMS as follows --
                          First EMI of Rs.12188/-for loan a/c no.404PHT26847504 is due on 05/10/16. Keep ICICI Bank a/c ending with 0681 funded 3 days in advance to avoid bounce charges. Click http://bfin.in/?C4 to view all charges. Regards, Bajaj Finserv

                          I tried more than 100 times over their customer care numbers, many times it got disconnected after saying 'hello' and so many times they listen my problem and disconnecting my call without any further answer...

                          I have a sent many more reminders to the person who involved in the approval process, who claims he will get the status but never reply back.

                          I have reported in their email 'wecare' but no answer at all...

                          In my entire life I never seen this kind pathetic service...

                          Finally they will issues a auto debit to my account for the first EMI although things has been credited

                          This seems like somebody took my loan amount, some cheating dram, because no one is responding and BajaFinSrv is not responsible at all.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            nikhil1411
                            from Mumbai, Maharashtra
                            Sep 29, 2016
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                            Address: 400072
                            Website: customer-login.bajajfinserv.in/_LAYOUTS/15/B2C_2013_LoginPage/B2C_CustomLogin.aspx

                            Dear Sir/Madam,

                            My Name is Nikhil S Tamhankar
                            My Experia ID is 28931962

                            If am paying all your EMI on time then why my EMI card block by Bajaj fineserve
                            yesterday I had spoken with customer care representative about
                            this matter but he had not any proper reason for that

                            I request you to please look in this matter and Clarify the same as
                            soon as possible.
                            Waiting for reply.

                            I would like to talk with you on phone about this matter
                            My Contact Number is [protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            Sep 30, 2016
                            Updated by nikhil1411
                            What is the status of my complaint?
                            please reply...
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                              Ravikumar1234567890
                              from Bengaluru, Karnataka
                              Sep 29, 2016
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                              Address: 560100
                              Website: Www.bajajfinserv.com

                              Dear friends bajaj finserv people kept all gundaw and rowdys in their team to collect missed EMI s, today one of my family friend suffered painful Bez of tortured by bajaj employees. They speak all third class luangage where you cannot ask them even 1 day time. These people's are trained to loot extra charges, if we delayed even one day they will come and sit directly at your home. Plz what ever condition you might be never borrower loan from money looting finance bank bajaj finserv.
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Dhananjaya hanumaiah
                                from Puttur, Karnataka
                                Sep 28, 2016
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                                Address: 560072
                                Website: www.bajajfinserv.in/finance

                                I had taken loan from bajaj finance. Customer id[protected].
                                Along with that i got the emi card. Which has never been used.
                                Till i foreclosed the personal loan, there was no issue on emi card.
                                As soon i foreclosed the loan, started getting sms on emi card offers. It was just ignored. One fine day i got message saying "your loan is approved for 74000 + rs" immediately i called teh custoer care and asked informed them about the message. They said you can ignore the message there are no transactions reflecting. I also asked them to block the card. She confirmed the same and asked to destroy the card. After 15 days, i am getting a message to keep the funds in my account for the emi. That too for 2 loans.
                                I have written several mails and no response. I do have the recording which says the card is blocked. There are several complaints with the same issue. Bajaj is purposefully doing fraud transactions. Consumer court please help
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Sep 28, 2016
                                Updated by Dhananjaya hanumaiah
                                Dear Customer,

                                Welcome to the world of Bajaj Finserv Lending.

                                Congratulations! Your Bajaj Finserv Privilege Card loan of Rs.74468.00 has been approved at SPYKAR LIFESTYLES PVT LTDPUNE IN

                                We shall shortly get back to you with your Loan details.

                                For any further clarifications, do call us on[protected] call charges applicable)

                                Sincerely,
                                Bajaj Finserv

                                This is the standard fraud transaction which bajaj is doing with most of the customers
                                Sep 28, 2016
                                Updated by Dhananjaya hanumaiah
                                Same response every time as below.
                                From: Bajaj Finserv Lending [mailto:[protected]@bajajfinserv.in]
                                Sent: Saturday, September 17, 2016 2:35 PM
                                To: Dhananjaya Hanumaiah
                                Subject: Your We care SR number – SRN06800196

                                Dear Customer,
                                We thank you for writing to us and acknowledge the receipt of your email. You will receive a reply from us in 2 working days.
                                Your Service Request no. is : SRN06800196

                                But no response or resolution . There has been many mails.for each mail i get one SRN #

                                SRN # SRN06881577
                                SRN # SRN06881578
                                SRN06800196.
                                SRN#06800199
                                Wrote mail to all of the zonal heads. Got call on 29th Sep 2016 at 6 PM. The executive confirmed the all the loans have been cancelled. The card is blocked.
                                They will also send an confirmation email. Waiting for the mail.

                                Thanks Consumer Court.
                                Bajaj finserv is a fraud company.
                                They have cheated me as well. They took the money for emi card and then they blocked it after few days. They will never respond to your query and will send you auto generated mail for your email. Company like this should be banned.
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                                  Lavanya Polamarasetty
                                  from Noida, Uttar Pradesh
                                  Sep 27, 2016
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                                  Address: 560100

                                  Hi team,

                                  Usually bajaj process will not take so long, however it happened the same this time.

                                  I have applied for the loan and the application got processed and i can see the online status as moved to finnone, not sure of that
                                  http://mysite.bajajfinservlending.in/Contact-Us/FileStatus.aspx

                                  Please check if the loan is processed, if yes then when can be the disbursal happens

                                  Loan application #[protected]

                                  Thank you
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    sandeepbio
                                    from Mumbai, Maharashtra
                                    Sep 26, 2016
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                                    Address: Nagpur, Maharashtra, 440010
                                    Website: service

                                    Sir my name is budithi sandeep patil and my customer id 27103408 and date of birth 20/07/1983. i had taken loan on laptop having loan number 409DPF24344788 and loan number 409DFS24351963.actually my payment 6000 rs date is on or before 5th of every month.but for september month i failed to pay in time.becoz of that from vijayawda branch a representative called me on 7th and 8th september to pay the amount of 6751rs.then i paid rs 6751 rs in loan account number 409DFS24351963 from axis bank madhav nagar branch nagpur maharastra on dated 09/09/2016.and i said the reference number and transaction number to whom called me.he said then ok .then later couple weeks again called me on 24/09/16 and told that u havnt paid the money.then i paid through netbanking on 26/09/16 by login into bajaj finserv account again i repayed 6751 rs.later one hour again 5584 amount is deducted from my hdfc bank account. problems to be resolved
                                    1. the bank employees are saying the amount is deposited in bajaj finance limited branch and we cant revert back .without the authorization of bajaj finserv.
                                    2.ur bajaj finserv employees are telling that there is not showing ur amount deposited in particular account.
                                    3. if not deposited in bajaj finserv and axis bank where my money 6751 rs is.who will be resposible for my money paid regarding bajaj finserv limited.
                                    4. today 26/09/16 u get debited total 6751 +5584=12335 instead 6751.
                                    based on these issues i would like to file a case in consumer forum if my problem is not resolved. my working mobile number [protected] if any queries call me.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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