| Address: Kolkata Saltlake and pan India |
I am soumen chatterjee, loan account number - 410pstet991087, emi amount - rs. 2, 457, customer id[protected], bajaj finserv server is showing my last emi was bounced due to insufficient funds on[protected] but on this date but i have sufficient balance on my account on this date for this transaction, after that as on[protected] at 12:07 pm, i will pay rs - 3057/- including bounce charge rs-600/- to bajaj finserv portal from gpay. Payment was successful but continuously i have received so many calls, sms's from bajaj customer care or calls from collection executive's. After successful payment that i have done this company calls me several times in a day for for payment collection. I already shared payment proof (Gpay snap) to bajaj kolkata office executive on 6th april after my payment was done and again i enclosed my payment proof (Gpay snap), bank account statement to bajaj finserv grievance team ([protected]@bajajfinserv.in) but the harassment process going on continuously. Also i talked with customer care many times for this issue but the executives told me if the payment was not reflected in our server you must receive calls and sms's continuously. I communicate with bajaj finserv grievance team ([protected]@bajajfinserv.in) from last 6 days but they also not response my mail last two days after my bank statement received. I need the solution and statement updation asap.
Bajaj Finserv customer support has been notified about the posted complaint.
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team