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Bajaj Finserv Complaints & Reviews

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Address: Bhavnagar, Gujarat, 0278

Respected and honorable sir, kariya's namaskar, from bhavnagr-gujarat state.
I wish you will me. And sorry for trouble.
I have applied fro p.Lone in bajaj finance company-t.N. After the passed my lone company each and every time inform me paid some rs. Than we relies your lone. In this connection i have paid rs. 5500=00 and 11700=00 total rs.17200=00 paid by punjab nation bank.(And it receipt number is m1044315 rs.5500=00 and...
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jitendrakmishra
from New Delhi, Delhi
Apr 21, 2016
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Address: Pune, Maharashtra
Website: www.bajajfinserv.in

When i purchased sony led, i took ew for 2 years. Its 18 months and there is a problem in my led. I called bajaj customer care. After waiting for 10+ minutes on ivr, they connected to me. They lodged my complaints and told me that my problem will be resolved in next 48 hours. But its more than 72 hours, not even received a single call/sms. Very poor and pathetic... Trying to connect again but roaming on ivr always... Poor and pathetic service.

Even after putting my complaints here, if my problem will not be resolved, i will proceed my steps to insurance ombudsman.
Bajaj Finserv customer support has been notified about the posted complaint.
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    Rajesh_24
    from Mumbai, Maharashtra
    Apr 21, 2016
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    Address: Pune, Maharashtra, 411014
    Website: www.bajajfinserv.in

    I am rajesh shetkar from thane. I bought one sony led tv from reliance digital thane branch. My emi amount i is rs. 1330/- but my emi amount deducted (Thru ecs) per month is 2015/- for first six month then rs.1550 for rest of 8 month. Initially i overlooked the issue for several months but one day when i went through the website of bajajfinservlending, found that an extra amount of 685/- being charged on every month because of balic premium cd loan (577bl[protected] and vas services loan (5770vs[protected]. ( i do not understand what it actually is? I was not told anything like this when i bought the products. How is it possible for such a reputed financial service provider like bajaj cheating their customer? Why this extra cost is being associated with my emi amount? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming emis. Please help!

    Thanks!
    Rajesh shetkar
    [protected]
    Bajaj Finserv customer support has been notified about the posted complaint.
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      Rajesh_24
      from Mumbai, Maharashtra
      Apr 21, 2016
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      Address: Pune, Maharashtra, 411014
      Website: www.bajajfinserv.in

      I am rajesh shetkar from thane. I bought one lg led tv from reliance digital thane branch. My emi amount i is rs. 1330/- but my emi amount deducted (Thru ecs) per month is 2015/- for first six month then rs.1550 for rest of 8 month. Initially i overlooked the issue for several months but one day when i went through the website of bajajfinservlending, found that an extra amount of 685/- being charged on every month because of balic premium cd loan (577bl[protected] and vas services loan (5770vs[protected]. ( i do not understand what it actually is? I was not told anything like this when i bought the products. How is it possible for such a reputed financial service provider like bajaj cheating their customer? Why this extra cost is being associated with my emi amount? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming emis. Please help!

      Thanks!
      Rajesh shetkar
      [protected]
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        H
        hrbhosle
        Apr 20, 2016
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        Address: Thane, Maharashtra, 421004
        Website: www.bajajfinserv.com

        Dear Sir/Madam,
        I am Harshad Bhosale residing in ulhasnagar-4.My March emi is bounced because of some financial problem.I told your recovery department to give me 1 more day to pay emi but your collegeous Ms.Sonali chavan behaviour is ridiculous.Her way of talking is too rough she dont have any right to talk roughly with me.
        I am doing complaint against her of misbehaving & rough way of talking.Its very very very bad experience of Bajaj Finance to me.

        Thanks & Regards,
        Harshad Bhosle
        Bajaj Finserv customer support has been notified about the posted complaint.
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          vsawan
          from Vadodara, Gujarat
          Apr 20, 2016
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          Address: 122002
          Website: www.bajajfinserv.in/finance

          Cust id : 7527834
          Name : sawan verma
          Mob : [protected]

          This is really sad that you guys do unauth transaction of ecs.

          Call me asap.

          No regards,
          Sawan verm

          ==================

          I have a consumer prooduct loan with you guys against which there is an emi of 5k approx fixed as ecs.

          I paid this emi for april on 02nd april as well but still you guys charged some amount as an ecs on 11 th april.

          I have provided all the details on email but no response.

          Service request no : srn 05226184 & srn 05166910

          No revert as of now. Check it and call me asap.

          Thanks
          Sawan
          Apr 23, 2016
          Complaint marked as Resolved 
          1. Got a call from CCE. She was basically replying on the email which I sent to them. 2. They checked my complaint and found genuine. 3. Accepted that there were technical glitch. 4. Refund processed of the amount. 5. Email id : [email protected] 5. Phone : 020-30646700 Thanks & Regards, Sawan
          Bajaj Finserv customer support has been notified about the posted complaint.
          Hi Team,

          We have not received any response yet. Is anybody taking care of m issue.

          Regards,
          Sawan
          Hi Consumer Complaint Team,

          I have sent an email to the bajaj Finserve team on which received a response. Got a call as well and issue resolved. They refunded my amount.

          Thanks
          Sawan
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            S
            sksharma786
            from Bengaluru, Karnataka
            Apr 19, 2016
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            Address: Hooghly, West Bengal, 712311

            Sir,

            I, Sujit Kumar Sharma applied for personal loan to your dept located at infinity bench mark, sector V, salt lake city, Kolkata- 700091 on 26th December 2015. The loan was sanctioned on 30th December 2015, vide memo no/ application ID – WBF9984753. ( copy of the sanction letter enclosed for your ready reference). But it is a matter of great regret that the sanctioned amount is not credited with my bank account. In this regard I have sent a mail to Sanket Chakroborty, ([protected]@mail.com) manager, Kolkata branch on 17th March. But till now I have not received any reply from him.

            You are, therefore, requested you to look into the matter and take necessary steps so that I can get the loan immediately.
            Thanking you,

            Yours faithfully,


            Sujit Kumar Sharma


            Sujit Kumar Sharma
            South Station Pally
            Dankuni, Hooghly
            Pin – 712311
            [protected]
            [protected]@gmail.com
            +2 photos
            Bajaj Finserv customer support has been notified about the posted complaint.
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              sneharoy
              from Noida, Uttar Pradesh
              Apr 19, 2016
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              Address: New Delhi, Delhi

              Hi, my name is sneha roy and My customer id no. - 3322690. My emi card no. [protected]. However i will paid all the loan amount without any cheque bounces & after getting my noc. For instance my card was blocked thereafter. Reissued my EMI card
              Bajaj Finserv customer support has been notified about the posted complaint.
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                raivijayrai
                from Ludhiana, Punjab
                Apr 19, 2016
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                Address: Ludhiana, Punjab, 141010
                Website: www.bajajfinserv.com

                Hi

                This is in regard with the loan no: 4260cd21372351. Let me know the filing charges imposed on this account.

                Billing amount : 38, 000 inr which includes indoor & outdoor unit of blue star 3star split ac, stabiliser, fitting.

                Ac ( i & o unit ) - 35, 000 inr
                Stabiliser : 2, 000 inr
                Fitting charges : 1, 000 inr

                Downpayment : 10, 350 inr

                If i exclude the stabiliser & fitting charges which is 3, 000 inr from 10350 inr so downpayment for ac is 7, 350 inr. Total amount which needs to be settled through 8 emis should be 27, 650 inr, splitting it into it should be 3455 inr. After checking the loan statement it states that processing fee is zero ( nil ).

                Why i'm paying 100 inr extra every month ? The finance guy told me that there will be 2% to 2.5% charges but why it is not showing on my account.

                On asking the person who did the finance he says few things can't be disclosed online as there is various type of charges hidden. I have to visit him for this as he can't mail me the same. Why ? Why processing fees is zero on your customer portal. Extra charges are going to their own wallet. Processing charges and filing charges is one and the same thing as per my knowledge. Why there is no transparency with the consumer on this thing.

                Please look into this matter.
                +2 photos
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  sanjeeb_007
                  from Bengaluru, Karnataka
                  Apr 17, 2016
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                  Address: 560037
                  Website: www.bajajfinserv.in

                  I want to cancel emergency loan which was mistakenly beeing applied. I tried calling the customer care but press1 press 2, etc. IVR is annoying. More annoying is that when i enter my card no. the IVR says its incorrect. Even though I didnt see any 24x7 grievance number where I could raise a query. I want this to be resolved as soon as possible.
                  Resolve it kindly and cancel my loan.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  There is no response yet and no one is calling me on my mobile after repeated emails
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                    Prithvi Prithvi
                    from Bengaluru, Karnataka
                    Apr 17, 2016
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                    Address: Mysore, Karnataka, 570008
                    Website: www.bajajfinserv.in/finance/contact-us.aspx

                    Dear sir,
                    Daily 5 to 6 times, phone calls from bajaj finserve ending with 14008201XX comes regarding loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. My mobile no .[protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      Kishorebabu Jakkala
                      from Hyderabad, Telangana
                      Apr 16, 2016
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                      HI,
                      My name is Kishore, Last year I buy a Television(Thomson) in Bajaj Electronics at A.S Rao Nagar Branch, Secunderabad. At the time of buying, I was asked to the Sales person specifically terms& conditions of the EMI procedure. he asked me, do you have any bajaj finance account (or) any bank of a credit card, I said I have ICICI Bank of credit Card. he said ok, every month EMI amount deduct from your credit card account, and they took my credit card and swipe their machine and deducted Rs.10/- amount, and they said for checking purpose. parallel they did ask me the photocopy and blank cancellation cheque these are the sufficient for the EMI process. I have decided to take Television with EMI procedure and I had submitted all documents and taken television. after one month my EMI amount is not deducted in my credit card account, again I went to bajaj electronics showroom where I buy the TV and asked to them, they said, not this month next month (May 5) onwards will be deducted, again asked to them this amount will be deducted from my credit card account ? they said 'yes' from your credit card account. on May 5th I have checked to my credit card account, the amount is not deducted, after next day I got a call from bajaj finance team they said in you account was not a sufficient amount while running of payment procedure. I know it credit card completely free how can you said sufficient amount is not available. he said we are running the blank cheque account no. I asked him again you have to deduct in my credit card, not in blank check account. he said no, every month we will run this account only. for the month of the amount, he came to my location and collected amount.

                      Next time onward I have maintained the sufficient amount. and completely I paid.
                      Now I got a call from bajaj finance team they said I have to pay 350/- Rs. because of cheque bounce. and also blackmailing me.

                      See here first of fall I didn't any mistake. why should I have to pay extra 350/-Rs.
                      2. Myself only I went to show room asked to them, that time also they
                      said in credit card only.
                      3. I have more interest in run EMI amount procedure with credit card only, but you would run on blank cheque account.
                      4. Sales person also properly not conveyed terms & conditions of EMI procedure (Here sales person focus only on sales only, not for customer satisfaction)
                      5. After sales, there is no take care of customer feedback instead of blackmailing (if you behaviour like this, you can't maintain long term customer relationship)

                      I hope you should understand my problem well. so please resolve it for maintaining of our relationship.


                      Regards,
                      Kishore.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        Chaithra vijay
                        from Madhugiri, Karnataka
                        Apr 15, 2016
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                        Address: Kolar, Karnataka, 563130
                        Website: Bajaj finserv serv

                        Hi

                        Am with the product and the offers what bajaj s providing the thing s dat I have taken one product through Bajaj and applied for bajaj card, wen it was 2015 Nov the guy who sold the TV told me I ll get with in 3 months the thing I have not got the emi card, again I have asked that guy he said me dat sorry Madam it's take 3 months to receive hence u have not paid 3 months emi, OK got the point after paying emi also I have called the guy he said Madam u should enquire with bajaj outlet fine I called bajaj but not reply I have sent an mail more than 3 tym no one s replaying me wat happened exactly I have got tracking I'd twice not once which was in correct number, and their s no proper answer from customer care dept wen I called them, while speaking only dey ll dis connect d call s this d ryt way to treat us very worst now am going to pay an 5th emi till now I have not got my emi card

                        Regards
                        Chaithra
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          asutosh maharana
                          from Kolkata, West Bengal
                          Apr 14, 2016
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                          Address: Sundargarh, Odisha, 769008

                          My name is asutosh maharana, and my emi card no is [protected]. and mu cust id 28192549. i lost emi card pin. plz send me pin on my registered no. [protected]

                          Bajaj Finserv — Cheated me by charging additional Rs. 4000/- on my personal loan

                          Excess charge of 4000/- deducted while making personal loan dirsubement in my account
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                            akkipooja
                            Apr 13, 2016
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                            Address: New Delhi, Delhi, 91
                            Website: www.bajajfinservlanding.in

                            I have taken a consumer loan for led tv in delhi .you offered me emi card which limit was 36 thousand i had applied for emi card and i had pay rs 250 for card . Emi card send to my address at the time that time i was out of station . So emi card was returned to our head office .Sorry for inconvenient, so i want to emi card.i need a card please reissue my card on priorty becoz i need urgent please Again resend card to my registered address . I will receive the emi card.you can cheack all details from mention number Thank you.
                            Akshay [protected]
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Ravikumar venkatesh
                              from Mumbai, Maharashtra
                              Apr 12, 2016
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                              Address: 560023

                              Hi this is ravikumar i have gone for a purchase a oppo f1 in sangeetha mobiles at 6th block rajajinagar & to use a my bajaj finserv emi card they told me that they are charging me 750 rs processing fees i reject the product & came back but they have ordered the product & my card was blocked whats the next procedure can u help me out this i have SFID also but other show room mens told me that we cont transfer the loan amount my email id is ravikumarv.[protected]@gmail.com


                              thanks
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                sk shaukat alli
                                from Bhubaneshwar, Odisha
                                Apr 11, 2016
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                                Address: Khordha, Odisha, 751006

                                My customer id no. - 3322690. My emi card no. [protected]. However i will paid all the loan amount without any cheque bounces & after getting my noc. For instance my card was blocked thereafter.

                                So i would like to humble request to revive the same as quick as possible.
                                Bajaj Finserv customer support has been notified about the posted complaint.
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                                  sanjay sharan
                                  from Delhi, Delhi
                                  Apr 10, 2016
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                                  Address: New Delhi, Delhi, 110029

                                  My card no[protected] in name of sanjay sharan please activate this card
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                                    vishnu partap singh
                                    from Bengaluru, Karnataka
                                    Apr 7, 2016
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                                    Address: 560087
                                    Website: www.bajajfinserv.in

                                    I have applied Home loan with bajajfinserv and they have committed to provide home loan more than 80% and same was my requirement too.
                                    They told that I will get 10k Tanishq. They ensured me to approval within 24 hours.

                                    I just made a mistake to agreed with them and paid 1999 as initial payments.
                                    Now I have raised multiple request but not getting any resolution from bajajfinserv. They are telling loan application is in process and I need to cancel( for same reason I have given cancellation request ).

                                    Product Type : Home Loan
                                    Name : Vishnu Pratap Singh
                                    Loan Account No:/Application Reference No. : BAN72684930
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    I am Nirmala I purchase the Sony Xperia C5 Ultra through Bajaj Finance and i apply to Bajaj card but till today's I am not received the same.

                                    Kindly check at your end & confirm.

                                    Thanks & Regards,
                                    Nirmala.
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                                      chandan sur
                                      Apr 7, 2016
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                                      Address: Pune, Maharashtra, 700084
                                      Website: www.bajajfinservlending.in

                                      I, Dr Chandan Sur wish to inform you that I bought some product on 19/1/ 10 for which I had to loan Some amount from your company. I've every details & documents ready. Now after so many years a person was trying to harass me over phone. I am a ex army doctor & need respectable way to talk to. I also don't know how there was 2 loans active, when I had a single loan & that too paid in full years back.
                                      I request you to look into the matter &solve the problem earliest, otherwise I'll have no option other than to take legal action. Hope your earlier & honest response.
                                      Thanks
                                      Dr ( capt ) Chandan Sur.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      After a long time searching for complaint site & as I tried to talk to customer care phone number which was absolutely impossible I could register my complaint & hope to have better experience.
                                      My email address is
                                      [protected]@gmail.com
                                      Thanks
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