Bajaj Finserv Complaints & Reviews

I am seriously tired of receiving promotional calls from bajaj finance. I have already made a online complaint through online customer care service ( complaint no srn[protected]. They replied me back stating they will solve the problem very soon and stop calling my number. But still i am receiving 3 to 4 calls everyday from bajaj finance. This is a serious unethical, cheapest nature we never expect from a reputed company like bajaj. Stop harassing and annoying your consumers. My number is [protected].Please look into the matter as soon as possible. In future i will be reluctant to avail any facility by bajaj due to such irresponsible nature

My customer id is 30552208, i have brought a bluestar ac on emi from bajaj finserv on[protected].. I said no for the extended warrenty to the bajaj finserv representative at that time but now i got charge of rs. 2, 982 for that. What is this..?? Its not being professional. I want to cancel his extwnded warrenty. . I sent a couple of message "ew cancel" to number [protected] as per suggested by your representative but its not yet cancel. Also i droped couple of mail to your customer care mail id. Only response i got is auto generated service request srn05324992. But no resolution.
I am not able to reach any csr on your ivr option of customer care number.

My emi card blocked without any intimate and now they call me and told that your 5000/- is over due so that is why my card was blocked i asked them which 5000/- is over due they told they dont know and telling me that check to cibil website what is this i did not taken another loan and now there are doing a fraud with me please updated my complaint and take action asap...even i conformed with the cibil customer care also they told me that please ask your bajaj finance customer number what all this thing they are doing now please it is a request launch my complaint and take action .

Sir,
I have taken consumer loan fir my laptop Compaq presario in 2007 and settled my loan in 2012 .I have NOC and receipt of settled amount.still the company bajaj finserv has not updated cibil status bcoz of this i m unable to take loan its very problematic for me.I have mailed the company several time no response from them plz do update my cibil status
Arvind kumar varshney
Pan no : AVAPAS8716B
Loan account no :[protected]
Plz I request bajaj finserv to update my cibil status for this loan.

I am getting frequent automated calls from bajaj finance for loan. There is no option to express that i am not interested in any loan. These calls are very disturbing to me and getting at least four times a day. Despite of repeated requests to delete my mobile number from the database no body is bothering and repeatedly getting calls irrespective of timings and conditions where i am. As i am holding a responsible position in my organization it is very disturbing and spoiling my career. In the past i had availed loan for purchasing few household items and it doesn't mean that i should forever opt for loan for everything. I request higher officials to look in to this automated calls and make a provision so that a needy people can only approach you for availing loans. Once again i request you to delete my contact number from the database for automated calls or otherwise i have to go to consumer court to get ride of this disturbance.
Rgards,
Pvvs rao,
[protected]

This is my loan#4040cd18332535 and i have paid the emi for the month of april 2015 by cash through the bajaj finserv executive, but once again it has been deducted from my bank account for the same month, hence refund the amount back to my bank account, please do it at the earliest this is the second time i am facing the same problem from bajaj finserv,

1. Personal Details – Name-md wasim raja khan
phone number- [protected]
address- R.B-3 Building.no-450/6
Upper line Railway colony Near
shakti dhamm mandir
2. Details of Complaint – product- samsung mobile samsung A8 cost 25800
service name-samsung
serial no-[protected]
invoice no-29/01/2016
complaint number[protected],
[protected]

[protected]@bajajfinserv.in,

[protected]@general.bajajallianz.co.in

3. complaint description- i lost my mobile during travelling in train
at jabalpur station my
mobile is insurance is covered by
bajaj finserv under ALL RISK
INSURANCE but insurance company
not sanctioned my claim
claim application submit on
22/3/2016 claim.no-[protected].
FIR & MOBILE BILL Attached with mail.

Have bought ac from vasanth and co madurai branch. I have been given recept for only 3417 as monthly emi for 8 months bill. But from bajaj finserv thy have collected 3651 for 8 months. When i approached customer support, buyer suppliersbajaj agents no response from them. All cheated me and without my knowledge additional money has been debited from my account. I am going to file a case in consumer court for refund my money. These cheapest customer support i haven't saw from any other cmpny
Until thy get order from us thy will call as many time thy want. Once provide cheque thy ll collect money from account as much thy want. I have been charged balic premium cd loan. I haven't inform about this additional charge while i purchased ac from shop. This loan added without my knowledge and thy debit money from my account

I have bought ac from vasanth and co madurai branch. I have been given recept for only 3417 as monthly emi for 8 months bill. But from bajaj finserv thy have collected 3651 for 8 months. When i approached customer support, buyer suppliersbajaj agents no response from them. All cheated me and without my knowledge additional money has been debited from my account. I am going to file a case in consumer court for refund my money. These cheapest customer support i haven't saw from any other cmpny
Until thy get order from us thy will call as many time thy want. Once provide cheque thy ll collect money from account as much thy want.

Hi,

My name is afzal khan and i had purchase philips hd ready led tv on 2nd april 2016 from vijay sales, chandan nagar, kharadi, pune.

The tv mrp is rs.20900/- and i had negotiate with vijay sales manager and he is negotiate to rs.19500/-.

After finalize the tv amount the vijay sales sales executive handover to bajaj finserv executive mr. Lakhan and mr. Pawar

He had given me a following breakups:

Processing fees: rs.650/-
Down payment: 1000/-
Emi (Tentative) : rs.1850/- to 1950/-

I am agree with above options.

Here is the dealer/payment and tv details:

Manufacturer philips india limited : make philip-led
Model: 38625
Serial no. Of insured asset:[protected]
Invoice no. Of insured asset: 197pnr0416siadnf11
Invoice date of insured asset: 03-apr-2016
Supplier id: 17175
Dealer name: vijay sales kharadi
Dealer code: 17175
Dealer location: pune

After 2 days i had check with my online bajaj account and i was shock my emi is rs.1950/- and + they are given me the unwanted extended warranty rs.866/- i am really shock without my signature, approval and confirmation how mr. Lakhan/mr.Pawar are activate, given and generate the unwanted extended warranty.


Also after i calculating the down payment and emi they are charge me extra rs.350/-. After call with mr. Pawar that extra rs.350/- they will ready to give me cash but when i meet him he was saying that we will adjust in emi and not ready to give me cash. This is very frustrating and silly mistake from both of the bajaj executives.


I had call them multiple time but they are not ready to refund my extra payment amount rs.350/-. Plus i had given them to a "cancelled extended warranty" in return on 15th april 2016 but still that is not solve. When i had call him he was saying that i will do give me today, tomorrow, 3 days 4 days, 1 week but he is not able solve.


After that i have send the policy cancellation mail to bajaj finserve ([protected]@bajajallianz.Co.In) on 23rd april 2016 they are also not solve my query.


Here is the policy cancellation request number: 62566523. Still i am not getting any reply from them and still unwanted extended warranty not cancelled.


I have just wanted to say bajaj finserve executive mr. Lakhan and mr. Pawar are cheated me for rs.350/- and given me unwanted extended warranty rs.866/-


I request you to please look and to this silly matter and please try to solve asap.


Thanks,
Afzal khan

Respected sir,

This is rizwana my loan no is 405dpf20451532.I have taken mobile phone on bajaj fiserv loan process. That time they forced me for insurance but i haven't take any insurance and not submitted any documents and sign for the insurance. But they added some insurance amount in my account without my permission. After submit the complain they have sent me cancellation mail on my email id (Refer attach file) but still i am getting call for the insurance and they informed me that my insurance is still active and they will be charge for the same in my next month emi. Request you to kindly help me as they are not helping me since 1 month i am facing problem.

I want to complain that while purchasing a mobile i take finanace from bajaj finance and they offered me a mobile insurance. I refused to take that insurance it besides they gave me insurance without my permission . They also did signature of mine on form of insurance. I want to cancell that insurance and loan against insurance. Please help me. This is too rediculase.

My emi card with Bajaj Finance for consumer durables has been suspended without any intimation to me.
I have had the card for more than four years and I have had three loan accounts paid with Bajaj finance without lapses.
I have come to know it is suspended via the IVR. I am unable to reach a live person.
I did send an email. They have responded saying provide them my cibil.
My details with Bajaj finance are as follows.
Name : Deepak Chettiar
User : 7246464
Loan accounts : 4110CD08453024, 4110CD00953340, 4110CD00056014 and 4110CD00033347.

If you can do something for me or if you have any advice,
Please let me know

Respected and honorable sir, kariya's namaskar, from bhavnagr-gujarat state.
I wish you will me. And sorry for trouble.
I have applied fro p.Lone in bajaj finance company-t.N. After the passed my lone company each and every time inform me paid some rs. Than we relies your lone. In this connection i have paid rs. 5500=00 and 11700=00 total rs.17200=00 paid by punjab nation bank.(And it receipt number is m1044315 rs.5500=00 and...

When i purchased sony led, i took ew for 2 years. Its 18 months and there is a problem in my led. I called bajaj customer care. After waiting for 10+ minutes on ivr, they connected to me. They lodged my complaints and told me that my problem will be resolved in next 48 hours. But its more than 72 hours, not even received a single call/sms. Very poor and pathetic... Trying to connect again but roaming on ivr always... Poor and pathetic service.

Even after putting my complaints here, if my problem will not be resolved, i will proceed my steps to insurance ombudsman.

I am rajesh shetkar from thane. I bought one sony led tv from reliance digital thane branch. My emi amount i is rs. 1330/- but my emi amount deducted (Thru ecs) per month is 2015/- for first six month then rs.1550 for rest of 8 month. Initially i overlooked the issue for several months but one day when i went through the website of bajajfinservlending, found that an extra amount of 685/- being charged on every month because of balic premium cd loan (577bl[protected] and vas services loan (5770vs[protected]. ( i do not understand what it actually is? I was not told anything like this when i bought the products. How is it possible for such a reputed financial service provider like bajaj cheating their customer? Why this extra cost is being associated with my emi amount? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming emis. Please help!

Thanks!
Rajesh shetkar
[protected]

I am rajesh shetkar from thane. I bought one lg led tv from reliance digital thane branch. My emi amount i is rs. 1330/- but my emi amount deducted (Thru ecs) per month is 2015/- for first six month then rs.1550 for rest of 8 month. Initially i overlooked the issue for several months but one day when i went through the website of bajajfinservlending, found that an extra amount of 685/- being charged on every month because of balic premium cd loan (577bl[protected] and vas services loan (5770vs[protected]. ( i do not understand what it actually is? I was not told anything like this when i bought the products. How is it possible for such a reputed financial service provider like bajaj cheating their customer? Why this extra cost is being associated with my emi amount? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming emis. Please help!

Thanks!
Rajesh shetkar
[protected]

Dear Sir/Madam,
I am Harshad Bhosale residing in ulhasnagar-4.My March emi is bounced because of some financial problem.I told your recovery department to give me 1 more day to pay emi but your collegeous Ms.Sonali chavan behaviour is ridiculous.Her way of talking is too rough she dont have any right to talk roughly with me.
I am doing complaint against her of misbehaving & rough way of talking.Its very very very bad experience of Bajaj Finance to me.

Thanks & Regards,
Harshad Bhosle

Cust id : 7527834
Name : sawan verma
Mob : [protected]

This is really sad that you guys do unauth transaction of ecs.

Call me asap.

No regards,
Sawan verm

==================

I have a consumer prooduct loan with you guys against which there is an emi of 5k approx fixed as ecs.

I paid this emi for april on 02nd april as well but still you guys charged some amount as an ecs on 11 th april.

I have provided all the details on email but no response.

Service request no : srn 05226184 & srn 05166910

No revert as of now. Check it and call me asap.

Thanks
Sawan

Sir,

I, Sujit Kumar Sharma applied for personal loan to your dept located at infinity bench mark, sector V, salt lake city, Kolkata- 700091 on 26th December 2015. The loan was sanctioned on 30th December 2015, vide memo no/ application ID – WBF9984753. ( copy of the sanction letter enclosed for your ready reference). But it is a matter of great regret that the sanctioned amount is not credited with my bank account. In this regard I have sent a mail to Sanket Chakroborty, ([protected]@mail.com) manager, Kolkata branch on 17th March. But till now I have not received any reply from him.

You are, therefore, requested you to look into the matter and take necessary steps so that I can get the loan immediately.
Thanking you,

Yours faithfully,


Sujit Kumar Sharma


Sujit Kumar Sharma
South Station Pally
Dankuni, Hooghly
Pin – 712311
[protected]
[protected]@gmail.com