Bajaj Finserv Complaints & Reviews

Address: Bangalore, Karnataka, 560076

I have taken Home loan from Bajaj Finserv at ROI 10.25 and the loan lending managers promised 1% cash back after completing one year.

Now I did not receive that 1% cash back and the managers Srinivas Bhendre & Ravi never responded to my mails/calls to complain on this.

Further I found the ROI got changed from 10.25 to 10.47 without prior notice and intimation though RBI has reduced the ROI for home loans.

I spoke to customer care and they are now asking me to pay 13K rupees to revert back the ROI and rejected to register a complaint of getting back/Adjusting the extra amount paid by me for the whole year

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Address: 560064

Sad day !!!

1) You guys have blocked the EMI card though, it was not a my fault. I had a enough balance in my account still it was not deducted due to your fault.

2) I got a call from your guys on 28th August 2015 from Pune saying i had been eligible for personal loan of 78thousand .. Later, i agreed for that and submitted the documents for the same. Unfortunately, when they called up for televerification to my office ..the very next day ..i had to leave office as it was my last date from the organisation. However, the person received the call stated the same. I had an assumtion saying it was approved but i didnt know that it was rejected untill i had to confirm on[protected] after hell lot of times trying .. They never receive the call on this #. Its your responsiblity to inform me about the status rather than we asking you guys... Finally, what i found to know is that ... It was rejected as i left the organisation.

3) Couple of days after got a call from the same number and asked me to submit my salary slip of current company which i submitted on time ...but till date ..nobody has updated me as to what happened ???? Nothing

4) If it was rejected ...professionally the documents should be send back to me.

5) Till date...i have not received either my documents or status of my personal loan.

6) I am giving a deadline of 48hours. If i dont receive my documents within this time. I am gonna put you behind the bars...whomever involved on this.

Regards,

Murali

[protected]

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Address: 600015

Website: bit.ly/YVQ18u

Dear Sir / Madam, Actually, I have cleared my consumable load which I bought Laptop from Vasanth & Co. T.Nagar through Bajaj finserv concern. That too through ICICI bank EMI system. But the message is as follows, "Hi, EMI of Rs. 2350/- for loan #4030CD 16792901 is due on 05-DEC-15. Keep your CUB Bank A/C XX2632 funded 3 days prior. Click http://bit.ly/YVQ18u to get mobile app." Kindly find the status of my loan and send me the feedback at once. My cell no. [protected]. V.P.Durairaj [protected]@yahoo.com

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S

shamalavijay

from Chennai, Tamil Nadu

Aug 6, 2017

hp laptops in emi option

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S

shamalavijay

from Chennai, Tamil Nadu

Aug 6, 2017

bajaj finserv is for good option to emi plans

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Address: 421301

Website: loan-customers.bajajfinance.com

It happened on 9th Oct 2015: Dear Sir In-spite of my clearing every due on time for all my different Loans from Bajaj Finserve I have received this following message yesterday from Bajaj: "We regret to inform you that your EMI Preferred Card has been temporarily blocked as per terms and conditions of the company." The message I received yesterday at 7.58 pm. Pl clarify under what company policy you are blocking my EMI card. I want immediate clarification since it may reflect badly on my CBIL rating. Regards MANJEETSINGH TARLOKSINGH MAHL And Again it happened on 29/11/2015: Dear Sir In-spite of my clearing every due on time for all my different Loans from Bajaj Finserve I have received this following message yesterday from Bajaj: "We regret to inform you that your EMI Preferred Card has been temporarily blocked as per terms and conditions of the company." The message I received yesterday at 7.58 pm. Pl clarify under what company policy you are blocking my EMI card. I want immediate clarification since it may reflect badly on my CBIL rating. Regards MANJEETSINGH TARLOKSINGH MAHL

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Nov 30, 2015

Updated by Mahl And Again it happened on 29/11/2015:
Dear Sir
The reason for keeping the trailing mail with this mail is sheer frustration of how your automated system behaves making total harassment to consumers.
On this Sunday I had approached Furniture Plaza Kalyan to purchase a Godrej Almira urgently since I was moving out of station and wanted to safely keep my costly belongings.But when your agent swiped the card, the card was blocked and I was continuously receiving messages for entering correct pin which was not the case. The agent entered whatever info, only twice. Your fellow at other end told the Bajaj Ahent that card can only be unblocked after 48 hrs. I could not made the purchase and was totally frustrated. Repeated requests for unblocking card (of no fault of mine) were rudely rebuffed.I am enclosing snapshots of your silly system log which shows login attempts which never happened.
Also you can see how glitch in your system deprived me of the purchase, while immediately I logged into my account and there it was showing the EMI card status as Active.I shown this to your representative at shop but he did not botherand asked me to wait for 48 hrs after which card will be unblocked.
Please go through the trailing mail where i had already suffered the same.
Pl tell that such things will keep on repeating or will you pl. rectify your automated system. Also pl. inform the real status of my card.
Moreover you people are constantly pestering my mail account for some personal loans, which I do not require.Is this the reason that you treat your customers like this.
Regards
Very frustrated
Manjeet Singh

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My phone number is [protected], I have purchased a fridge last year with help of Bajaj finance and have completed the payment without any problem, but after that everyday I'm getting 5 or more phone calls nagging me with loan offers, after politely rejecting the offer many times and asking the officials to not call me because I'm not interested for as long as I can remember, im being pushed to the breaking point. For the last time I don't want loan, stop calling me.. If the get any more calls I'll move to consumer court. I have all the call list. I hope this will put an end to my suffering.. Thank you.

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Address: 422001

Website: bajajfinserv.com

Respected sir, After repeated followup regarding my card there is no response from your end. My name Namrata.M.Aher and my card no is [protected] is blocked but I have repeated told that problem was from your side you have presented 2 emi in a month which was dishonoured because I didn't had any idea about it bajajfinserv also had send me a letter of apology regarding the same and send me back my amount by cheque then also I am suffering. Is this kind of service do you provide to your customers I am very upset with the service. Please look into the sameand reply me as soon as possible. Please tell me what is the problem from my end. Thanking you

Bajaj Finserv customer support has been notified about the posted complaint.

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Address: Chennai, Tamil Nadu, 600052

I applied for a personal loan in Bajaj finserv, it got approved in two days (in words only) I following up for a month with representatives, manager etc. But nobody care about that, they are not picking my phone calls too. Why I am following with this poor customer service guys? Because, I signed all loan agreement and reply the loan confirmation mails. If I go to other banks for this loan process, in case Bajaj also responded at that time, it will be big headache for me. So my kind advice and suggestion to all who are applying personal loan in Bajaj finserv is, if you don't have any commitment of fund, then you can apply in Bajaj finserv and sit relaxly for a couple of months to get your fund.

Nov 27, 2015

Updated by gopik1984 Greetings! We have received your documents at our processing unit for disbursement of your loan application no.[protected].

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gopik1984

from Hyderabad, Telangana

Nov 27, 2015

loan application no.[protected].

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Address: Alappuzha, Kerala, 690101

Website: loan-customers.bajajfinance.com/pages/default.aspx

I am saji kumar from kerala. I bought one mobile from attinkara electrical chenganoor. For the products EMI amount is 1, 292.00 but my EMI amount deducted (thru ECS) per month is 1826/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 534/- being charged on every month because of BALIC PREMIUM CD LOAN (5L8BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help! Regards, saji kumar [protected]

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Address: 403401

Sorry this is not the solution . When your executive and mention i am eligible for x amt loan, post collection of docs, crossed cheques, id's n salary slips, i should get the loan disbursal and not refuse mentioning that i work for a real estate co. And you dont give loans to real estate employees !!!

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Address: Lucknow, Uttar Pradesh, 226020

Website: www.bajajfinservlending.com

Hello there, Thanks for your kind response. I would like to inform you that I have a Bajaj Finserv Card ([protected]) with the name Ankit Mishra, through witch I bought a Refrigerator from Riliance Digital Lucknow in the month of January 2015 for that I was supposed to get charged 1125 on monthly basis, however I got charged 2250/- for six months 1125/month for the purchase I did and 1100/month against the loan (456BAL[protected] that I am not aware of even. Please refer the attachment above, same is reflecting in my account but I have not applied for any such loan. According to me I got charged 1100/month extra for continuous six months. Please look into it and resolve the same asap. My contact me over the call as well if required my contact details [protected] and mail id is ankit.[protected]@gmail.com. Wishing to get the closure very soon.

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Sharadmore

Nov 30, 2015

My Card Is Block Within 4 Mont
My Card No[protected]
Sharad Murlidhar More And u Not Repley To Me And Not u r Cont No So Plz Releey To Me

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Address: Pune, Maharashtra, 390006

Website: bfin.in/?9DC4BB

Hello, I got one message from Bajaj Finance (VK-BAJAJF) regarding loan booked on my Mobile number [protected]. I got below message "Congratulations! Your BFL CD loan has been booked on[protected] with Loan a/c No. 4060CD17492262 for Rs. 40950.00 (including down-payment if any). Your first EMI of Rs. 2275.00 will be due on[protected]. For more details of your loan click here: http://bfin.in/?9DC4BB" I have never applied any loan nor booked from Bajaj Finace. Above mentioned Loan account is not related to any of my family. Kindly update your database and make sure that no amount will be deducted from my any of account otherwise I will take serious action. Acknowledge this mail after correction your database within two days. Take on urgent priority. Thanks and Best Regards, Manoj (M) [protected]

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Pooja Keswani

from Bengaluru, Karnataka

Nov 27, 2015

I also received same kind of non-sense SMS from VK-BAJAJF regarding loan account credentials which has not been taken by me:
"Please logon to www.bajajfinservlending.in and click on 'customer login' to view your loan a/c details online.Userid: 26986074, password : 110892"

I wan to register below complaint for Bajaj F:

Hello,

I got one message from Bajaj Finance (VK-BAJAJF) regarding login details my Mobile number [protected].

I got below message

"Please logon to www.bajajfinservlending.in and click on 'customer login' to view your loan a/c details online.Userid: 26986074, password : 110892"

I have never applied any loan nor created any login from Bajaj Finace.

Above mentioned Loan account is not related to any of my family.

Kindly update your database and make sure that no amount will be deducted from my any of account and I will never receive such kind of messages otherwise I will take serious action.

Acknowledge this mail after correction your database within two days. Take on urgent priority.

Thanks and Best Regards,
Pooja
(M) [protected]

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Address: 638004

Sir, i am a bajafinserv customer i am paying my due regularly. everyday i am getting phone calls to take personal loan when i am telling that i dont want nobody is listening to it my mobile number is [protected].please stop it.or i have to move to consumer court.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Nov 26, 2015

Verified Support

Hi Flukesen, we regret the inconvenience. We wish to inform you that we have noted your contact details and shall put you off our calling list for any further promotional calls. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

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flukesen

from Mumbai, Maharashtra

Dec 15, 2015

not yet rectified still phone calls are coming daily

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Address: 400066

Hello, As I Haven't Taken Loan As Mentioned Below, BASIC PREMIUM CD LOAN 405BAL15455436 Loan Amount Rs.5, 541.00 EMI Rs. 693.00 First Due Date .[protected] Why Should I Pay ? Mo.No.[protected] Customer Welcome, hemant mhatre Inbox|Alerts | Logout Welcome to your Experia Home Here is a summary of your latest loan accounts: Loan Account Loan Amount EMI Amount Tenor(In Months) EMI Due Date BALIC PREMIUM CD LOAN 405BAL15455436 ` 5, 541.00 ` 693.00 8 [protected]

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Address: Pune, Maharashtra, 411019

I had brought to notice that my bank account is going to change but still why do I have to pay EMI in cash. I had come to office to early to drop a cheque of the EMI amount. But still the cheque was rejected and asked for cash. Fake people you are. Giving wrong information to customers is illegal.

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Nov 26, 2015

Verified Support

Hi Sonal, we regret the inconvenience. We request you to please share your contact number/bank details so that we can assist you better. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

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Address: 605012

Hai sir naan murugan bajaj loanil[protected] andru bajaj pulsar bike vanginen ennudaiya sontha karanukaga motha due 24 9 due correct ah kattitu vanthom 10th due katrathuku munadi vandiya otuna aalu spot out so due katta mudiyala vandiyayium chees panitanga now enaku vera new bike eduka pona cibil list la en name with full details irukku so new bike eduka mudila so konjam help panunga sir bike detail bajaj pulsar black 150cc bike no py 01 bh 5541 my contact no is [protected]

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Address: Rangareddy, Andhra Pradesh, 500048

HI team, I brought some furniture from Bantia Furniture, Attapur, Hyderabad. It was damaged. I approached both bajaj and bantia and raised it. I stopped paying my EMI's to bajaj later on as they disconnected my call everytime i tried to reach them. Now they asking me to pay complete amount or a case will be lodgged in delhi high court and and harrasing everyday with lots of calls.

Aug 8, 2021

Complaint marked as Resolved

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Nov 26, 2015

Verified Support

Hi Srikanth Soni, we regret the inconvenience. We request you to please share your contact details so that we can address the complaint. We shall revert to you at the earliest. We thank you for your patience and hope you give us a chance to rectify the error.
Sincerely,
The team at Bajaj Finserv

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Address: 110082

Website: bajaj electricals

I had complained in customer care thrice but no one has turned yet to deal with my complaint. since the winter is going on and hot water is very much in need but my geyser complaint is still pending. my complaint no. 8089509. if company harass like this customers who will buy bajaj products. please take it seriously contact no. [protected]

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Address: 413006

Website: Bajajfinanserv.co.in

My emi card no. [protected]. My contact No. [protected]. I brought Samsung mobile through Bajaj EMI card in May 2015 by 7 instolment of 2000 rupees .Duration of loan is 2 July 2015 to 2 January 2015.Current month instolment didn't debit from my account.I request you to take my instilment on time and don't down my account's Cibil score.Because it's not my mistake. Sometime later I need home loan in any bank.If my cibilscore go down I don't get any loan from finance company or bank by your mistake.So Please see My request simpathicaly.

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Address: Thane, Maharashtra, 421503

My name is Rajesh Bhalerao Dear sir, My name is Rajesh Bhalerao my loan account no. is 5770CD06209413 First I want to tell you bajaj executive in Vijay sales dombivli did mistake and he start my emi from my old account which is already closed and I already given him cheque of another bank And because of this mistake my emi bounced many time n my emi card card is blocked by company 2months before I got call from executive that if you pay our full penalties we will start your card in 15 days and after that I paid my full penalty but still my card is block n both collection department executive n thane branch executive not responding me properly Because of him I suffer problem n also my sibil record damaged. They charged penalty to me, n that penalty I already paid.. Imexecutive give false commitment to me that we will start your card within 15days if you pay your full penalty.. ..why should I face penalty's for his mistake.. Because of co. mistake my sibil badly damage who will pay for that..

Nov 27, 2015

Updated by raj1585 Bajaj Finance department called me for same and they are only telling me that as per our co. Policy we can't do anything because your emi bounced for several months but they are not excepting mistake done by executive in Vijay sales.because of him today my total cibil record damage n i can't get any loan because of this,
Also they charge penalties for this.
I m totally frustrated and because of this loan.
And I m not getting proper answer from any one.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Nov 27, 2015

Verified Support

Hi Rajesh, we regret the inconvenience. By your complaint, we understand that you are not happy with our services and we wish to inform that we have noted your complaint details and shall address this on priority. We shall revert to you at the earliest. Meanwhile, it will be great if you could help us with your contact details, we shall have a representative get in touch with you. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.bajajfinservleading.in

I m PURUSHARTH SINGH from noida. I bought one lg microwave in the month of october, 2015 from reliance digital on EMI with bajaj. For the products EMI amount is 1449 and total loan amount is of rs 21, 728 but as i can see an additional loan of amount rs1491 named BALIC PREMIUM CD LOAN (582BAL[protected] is also reflecting. Initially I did nt purchaced any thing and I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount also i have not got any document regarding this as well? Please clarify me and i dont want any deductions from my account Please help! Regards, Purusharth Singh India News [protected]

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Nov 27, 2015

Verified Support

Hi Purusharth, we regret the inconvenience. By your complaint, we understand that you are not happy with our services and we wish to inform that we have noted your complaint details and shall address this on priority. We shall revert to you at the earliest. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 307

The roi got changed from 10.25 to 10.47 without prior intimation though rbi has reduced the roi further down twice

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Personal Loan and EMI card

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Purchased a laptop through EMI

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Blocking Of EMI card

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Pestering phone calls about loan

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Card Blocked

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Poor service of Bajaj finserv Personal loan cheating

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Loan payment

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Approval of loan

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Balic Premium CD Loan (456BAL07320851)

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Wrong deduction of loan amount which is not taken by me.

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Unwanted phone calls

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Loan is not provided

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EMI issue

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Bajaj loan

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Loan

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Geyser complaint

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Didn't debit my emi instolment of November 2015

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My cibil damage by them

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Additional loan

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