Bajaj Finserv Complaints & Reviews

Dear sir, My sister and i bought a A/C in viveks Adayar in Bajaj finserv loan in may month using EMI option through ECS, but from the month of purchase Bajaj finserv has failed to take the ECS and when we asked about it they said they will revert back, but suddenly on 13 july 2015 around 3.30 pm my aunt got a call from [protected] number saying that he is Mr kumar and coming home to collect the EMI which was weird for us we asked him why they collect it in ECS he started talking so rudely so my sister who bought this on her account called him to ask the details he stared shouting at her and asked her to return the product, she said that she has balance for both the months in her account and for that that guy has said that she doesnt have enough balance so she asked him to mail it he started to threaten her to pay it before 5 pm she got scared and shared his number to me so i spoke to him, he replied in a rude way and said that you after all bought this in load and telling that he is the prime minister of the country and asks me to come to Bajaj Finserv if i had guts already one more complaint has been registerd on the same person. we need a proper response. P.srinivasan [protected]@gmail.com [protected]

I have applied for personal loan with bajaj it already has been approved its is showing on experia I'd and also showing the net disburement amount and next instalment date but not received the loan disburement payment my loan account number is 5770PL11017599 the phone numbers on the website also is not answerable please do the needfull waiting for reply

Sir maine april 2015 me discover 100m purches ki thi ...(1) abhi TK is bike ki RC nhi aayi h..or (2) chain her 10 din me bahut jyada dhili ho jaati h..(3) aaj bike 80kmph pr highway pr chla rha tha toh speed 80kmph pr he jaam ho gyi break lagane se bhi nhi ruki fir maine bike rok kr restart ki toh bike ki speed bahut jyada bdh gyi ..ye sb 1 new bike me hua h ...so i sad ..please solve my problems

1.Details showing in my account that my EMI Card is inactive. my question is why my card is inactive? 2. There is showing that my EMI card expiry date is 22/06/2022. But there is expiry date is 22/06/2017 in my EMI card which is delivered to me in the year of 2012.

Customer service numbers are not working since few days the numbers are[protected],[protected] and[protected]. I have been trying these numbers since last week of month June but everytime I get the same message " this route is busy please try again". I tried dialing these numbers at different times but still not able to contact them.

Hi I am Yusuf Bhatkar from Mumbai. I bought a sony mobile from croma, Bandra. The emi that was supposed to be deducted from my bank account was rs 4111/-. However, I recently I notice that every month addition amount of rs 345/- Is getting deducted from my account on name of "balic premium CD loan", which I never opted. Earlier I was not aware of this. But when I logged into my account I found that every month an extra amount of...

Dear All, It is a complaint against the services provided by your Bajay Fin serv team. I got an OD limited loan from your chandigah branch. I got an OD amount of 1-July and post that I am regular behind sales team to provide user name log in to transfer that OD amount from my salary account to OD account( Virtual Account). Moreover, sales team is not attening my call. I also tried to get that user name and password online by sending SMS at a particular number but my number is not registered. So you are requested to 1. Wave off interest factor from 1-July till date as interst is getting charged necessary 2. Provide user name and password for virtual account Also providing other details like Name:- Vikas Sharma Loan Account Number: [protected] Contact number which are not attending my calls 1. [protected] 2. [protected] Regards Vikas Sharma

balance due- 95087.05 ammount paid-25364.00 lone ammount-69723.00, but as per your representive, has to pay 72429, therefore requesting that why should i pay more 2706. Before taking lone, your representive had tild me that lone should be zero interest( zero% interest) but i have to pay extra 2706, why? please explain.

Hey i am writing this mail because i havent receive any emi card which the merchent has told me to give after 3 month ..its almost 7 month i havent receive any emi card.whenever i go they says please contact customer care ...whenever i call customer care he always says...i am in meeting i will not be able to give you detail at all ..tell me sir what kind of meeting is going on from 3 month as if we havent done any kind of meeting ...as if we dont know what meeting are...a humble request to you if you cant able to see whats going on in your whole system then please stop all this nonsense.stop promising your customer care that you will get ..i have been passed through it i know how cheap work you all do...bajaj finance sounds like this name is big in market ..and yes its right ...its not your fault sir...your employes are all currupted and they dont take the work seriously ...if this continu .i bet you all the market will go down.dont be a fake promiser..atleas give them a genuine reason or talk with them in a properly manner ...dont tell them to go .here and there...its feel like shame on you.

We purchased Videocon LED by April 2015 for 18500, we paid initial amount of Rs.6000 in the dealer showroom MGB ELECTRONICS and they said to pay Rs. 1540 as EMI for 8 months. We paid EMI for past 2 months as 1540 but now we received a message from bajaj finserv as to pay EMI of 1850 on 05/07/2015 and the loan amount as 18500 which is incorrect. Kindly take necessary steps on this and make the real loan amount as 12000. We have hard copy of the bill with us.

Dear sir,

I have given application for cancellation subject health insurance policy on 24. 06. 15.
And my current employer providing me the health policy. So, i dont need this policy at all.

I have already inform health isurance department on above date. But they are saying policy will not cancell now. First emi was deduct on july month. Now i dont want to pay for the same also.

I have called bajaj finance customer care but no one is replying.

Request you to cnacelled my subject policy as soon as possible.

Regards
Hiren

Hi, I have been a valuable and regular customer of bajaj finserv since last 3 years and have cleared more than 7-8 loans from bajaj. This is regarding loan A/C no. 4040CD09730771, today i.e. 02/07/2015 was the first EMI due date and for some issues i was unable to keep required funds in my account prior. however i credited my account with required balance before 8 AM in the morning today and hope it won't affect the ECS. Still i request to have a check again on this since funds are available and don't want to hold a poor cibil score or be a defaulter. Hope for help on this and kindly update me the status if possible. Thanks!! Thanks, Customer

Respected sir i was take two wheeler loan from your finance my loan no -L2WKPR01335920, i was pay my all loan amount on date 24/06/14 but last one year not received my NOC from your side your dealer and customer care executive say your loan amount is pending i have no dues receipt of dealer so please do the needful early as possible .

Dear Sir, I, Nalin Kumar Pant holder of Bajaj Finserve Card Number [protected] am not able to use my card as I stay a few kilometers away from shimla. Does staying a few away from shimla take away my right to use the card. I have taken 2 loans from Bajaj and never have missed my EMI's. Is this the way a loyal customer treated . Its a really sad state to hear that I am uneligible to use my card beacuse I stay a few kms away from Shimla. Will I run away with your money if I stay away from Shimla. This is a really sad situation. I will never recomend anyone to be a part of this stupid nexus. Regards, Nalin

respected Sir, i Ch.ramakrishna a Govt employee in APSRTC taken one month back a godrej fridge on EMI from your Bajaj financial service worth 17000/- and every month EMI of 1740 with an account no.4000CD09821662. The checks what i have given is not working as i noticed today through bank that my account is closed long back because its an saving account no.[protected] connected to home loan account which it was closed in April 2015. so my kind request to you that due to these technical problems at my account in bank transaction i am willing to pay total of balanced amount at once of the Godrej fridge. I humbly state that please consider my request and allow me to pay total amount on 2nd july 2015.

i mr manohar singh sohal want to complain about my bajaj EMI CARD BLOCKED-[protected] unnessasarily without any reason and prior intimation which i came to know when i went to buy new microwave in palm beach kohinoor electronics on 29/06/2015 because offer was there i[censored] buy a product there are chances to buy different gifts but my card didnt work so i again have to give my documents and then after till 30/06/2015 i m trying constantly to customer care numbers given by staff9eg-[protected]/[protected]/[protected]/[protected] but no one to entertain and long waiting time otherwise press 1 to get call back but nothing worked out then i went to sanpada navimumbai branch bajaj there also staff named dharmendra has no idea what to do and told me your card is blocked coz of emi bounce which never happened ever but he also told me to complain werever and took my complain n gave me some srno-3342403 ..so please tell me when i will get this card issue sorted and also want to take advantage of emi card offer which is till today 30/06/2015...sort this out asap

Hello, I have taken a loan from your company.Loan no 4010PL08460441. I have taken cunsumor durable also, Have paid 8 installments of it. 2 of personal loan account also. From last 2 months my financial condition has become little critical. My father is a heart patient and mother is also not well. I asked your recovery agents to make me talk with our senior. I will pay the amount just little some delay is occuring and I am even ready to pay extra interest. But your recovery agents are not stopping in doing those threatening calls. I have already read how your recovery agents proceed in customer complaint forum.That is worse. If you will go by this way then i have to aproach other legal ways. I am ready to pay and that too with increased interest. His name is Naveen anand and calling from no [protected]. Waiting for your reply My no is [protected] and mail id [protected]@gmail.com

I took a loan of Rs. 3, 80, 000 from Bajaj Finserv in 2014. Loan Acc num - 404SPL02390411. In April 2015, I borrowed money from friends and family to foreclose the account. I did a part payment of Rs.1, 50, 000 on 9th April 2015 through their online portal Experia, which they provide to every customer to track their loan accounts. I again logged in into the portal on 20th April 2015 to do the complete foreclosure of the loan account. I clicked on the foreclosure tab and it showed me the outstanding of approx Rs.12, 000 and I did that payment. I got the NOC certificate from Bajaj Finserv on 21st April 2015 stating that the loan account is closed. On 16th June 2015, I got a welcome call from Bajaj Finserv stating that you have taken a loan of Rs.1, 50, 000. I was surprised and taken aback my this. When I logged in into the Experia portal, I could see a new load added to my account of Rs. 1, 50, 000. Loan account number - 404SPL10597656, Tenure - 15 months - Direct Debit approved from my savings account - all set and that too without my consent. According to them money has been disbursed to my savings account on 16th June 2015. All this is so absurd. After raising the complaint to Bajaj Finserv internally, they got back to me stating that while I did the foreclosure of my last loan account - 404SPL02390411, due to some technical glitch in their portal (software system) the part payment of Rs.1, 50, 000 that I did was punched twice and hence Rs.1, 50, 000 is still pending against my name. According to me, Its a very vague claim. As a customer I did what I was supposed to do to foreclose a loan account. Whatever amount was shown by their system, I paid that amount and got a valid NOC from the company. Whats alarming here is - - If there was a technical glitch at company's end, company should catch hold of the software vendor to recover the loss, why is customer harassed in such a way? - Without my consent, how can they add a new loan on my name? How can they get the consent to deduct the EMI from my bank account? - Without my consent, how cna they decide the tenure of the loan that I have not even taken? What makes me more worried is that tomorrow they will come back saying that I owe some crores of rupees to them and since they have all my records with them, they will start deducting EMI from my bank account. Please help me. My only point is - I paid the outstanding amount honestly based on what their system showed that time and I even have a NOC certificate from them. So, why should I be bearing the cost of their technical glitch?

Hi, I have taken a consumer durables loan from your company and have submitted my contact details to you. I am getting a number o[censored]nwanted automated calls on my mobile which is causing me lot of trouble. To give you an example I got 5 automated calls in a span of 4 hours on 28/06 from numbers +[protected], +[protected],[protected],[protected],[protected] at times 13:57, 12:25, 10:46, 9:44 and 09:23 respectively. I need Bajaj Finserv to kindly remove my mobile number from the contact list and stop these nuisance calls. My loan accounts are as under: 4020CD09967832 4020CD09967845 Thank you.

I have a Consumer Loan from Bajaj Finance and have paid my 5 EMI's and have also applied Credit card by paying 200 rupees but have not recieved the card yet also there is no phone number to contact the consumer loan dept to get any info and no options available on IVR also no mails are replied, Customer Service is pathetic, i want the card or the amount to be refunded with an apology letter sent, my loan a/c number is 4040CD07624315.

Contact # [protected]
Email ID: [protected]@gmail.com