Bajaj Finserv Complaints & Reviews

Hi Team,

I have been charged 4999/- as credit vidya fees and 4999/- as Flexi Fee. Which was never informed or i am aware of.
I dont want any credit vidya report or never I was informed about this. Even in their fees and charges structure in portal, there is no such detail mentioned.While talking to Sales executives they misleaded and passed wrong information and created unnecessary sense o[censored]rgency to fill up the agreement.
Kindly, look into this and take the needful action so that I can get my hard earn money back.
Bank is fooling and misleading people and playing with their situations which is completely wrong. PLEASE HELP!!

Or else I will raise this to RBI soon...Big scam is going on.

I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I dont want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.

Need the repayment of same at the earliest. If not will go to consumer and rbi for hidden charges leveraging on customer and false promised before transaction.

Loan Account Number - P541PGD4032080

Thanks,
Krishan

I'm Dr. Bhuvaneshwari P from Bangalore, Karnataka. I paid my March EMI on the 27th of Feb, 2022. I received a message from Bajaj for a bouncing/overdue charge of Rs.450 on 04/02/2022 at 10:33 am and another message on 07/02/2022 even after early payment. I contacted Customer support on 7th March for the same issue and they mentioned that the charges will be waived off ("I have the recording of that") as it's the 1st EMI.
Today i.e. 8th March 2022 amount of Rs.450 was deducted from my bank by Bajaj Finance Limited for the dishonor charge without my consent. I request you to refund the money as I had already done an early payment. I had not received any notice/information that I shouldn't pay early on 27th Feb.
Customer ID[protected]
Loan Account Number - 404MPCHW122877
Product/Service Category- PRODUCT CODE FOR MARKETPLACE - CD Gross Loan Amount (Rs.) 15, 920

Subject : majesty Duetto gas water heater got fired
Reference : Products no.[protected]majesty Duetto gas water heater)
Sr.no. of product W29763
Inv.no./bill no. GNSU46799 DTD. 23/10/2021
Dear Sir,
I brought the above products through online on the above date along with one year extended warranty.
On 27th Oct we installed the item in bathroom but not in working condition. So we complained your customer care on 1st Nov. 2021, call no. KUN [protected]-1, your service man attended he opened the products and repaired. This means the product is already complained the product before using, there for he opened and repaired the same.

Again it was complained and phone to your customer care on 31st Dec.2021 vide call no KUN[protected]-1 and the same service man came the next day and rectified the issue.
Again the products got complained on 3rd March 2022 vide call No. KUN[protected]-1, and again complained to customer care and the same person came on 05. 03. 2022 and rectified the problem. Today at 6.15 pm I have taken some hot water ( Approx. 4-5 Ltr.) even after stopping the water supply the geaser kept on burning, we were unable to switch it off.
The cylinder was kept in Balcony and we were unable to turn off immediately, I had a narrow escape from the bathroom and turn off the cylinder. The house was filled with smoke and bad smell. My wife is an Asthma patient and had to suffer a lot because of this.
I am worried what would have happened to my children if they were in place.
On 3rd March the product was not working, I informed the customer care and other upper level staff and requested them to replace the products because from the beginning we are facing lot of problems with it.

As per my request on 3rd complaint customer care give your senior person no. for upper level complained her no.is [protected]. Dramatically she told me that she is not the right person for this type case(then why should the customer care given the number to me for wasting our time??? She tell me that Haryana head is one other person and his no. is [protected] and call to him and complained. Yes I have called to this person and told that is possible to change the product and installed to new one and back to my money because I am your one of the customer and I believe I can ask to change the complained products and or back to my money, because you not given the products in free of cost. He told me that “I am not in the correct person for attending the complained even change the products or back to money. If the person is not responsibility why should give his no. to me?
Thanks and Best regards
Balasubramaniyan.T.R,
H.no. 565, 1st floor
Surya nagar phase -2
Sector -91 Faridabad
Haryan 121013
[protected]

5 days before top up is sanctioned but they deducted extra amount excluding processing fee. Sales manager will not respond to the call once they deducted amount. This is all fraud. This is second time we are facing this issue

I have purchased my Samsung phone through Bajaj emi digital store through Bajaj Finserv app. There was offer listed which says that after paying first 3 emi payment cashback of Rs 1000/- with be paid. I carefully entered the promo code of that offer & then follow the procedure to complete the transaction. Order was completed & phone was delivered. But even after 5 successful emi payments, no cashback is provided. This is clearly cheating/fraud. This is unacceptable. Provide me the applet authority contact number or should I have to file complaint to Consume Forum?

I'd request to cancel the R shield insurance premium membership at the earliest.
How could you debit 600 rupees for this insurance with out contacting or confirming with the user whether they want it or not.
I'm totally unhappy with this behaviour. Please cancel this.

Let me know if there's any further information.

Thanks

I have been paying Bajaj Loan for the last 5 Years through ECS Debit and mot missed a single payment and in-spite of having balance in my account I have received message from Bajaj which states that the monthly payments have bounced and I need to pay this separately.

This is ridiculous and after checking with my Bank I found out that the problem is with Bajaj ECS department. Bajaj has been mentally harassing me by sending messages from executives to clear the payment else they will spoil my CIBIL Score. I have manually paid 2 months in Jan & Feb and again the same problem persist and they have started harassing me to clear the March payment. Kindly help me in resolving this.

I bought a cot from a shop using Finserv and paid 2 emis as advance. The product was not delivered completely and bajaj refusing to cancel loan and refund emi. Also item was not delivered till now. The are having tie up with seller ane customers are fooled. I will be proceeding with RBI complaint and consumer forum of not addressed properly for creating mental agony to me....

My account is maintained with proper balance. But Bajaj finance showing that cheque was bounced that's why they charged me but I have the required balance in my account. What should I do now.my customer id is 38m0cdhf464400 and my mail id is [protected]@gmail.com

Sir, I purchased a Air Conditioner as EMI payment by using Bajaj Finserv. My EMI payment last date is 2nd date on every month. I paid the March payment in February. But they charged a penalty from my account for not having the money to pay the March payment. So I ask for compensation for the difficulties I have encountered.

Apki company agent installment wale din call nhi karta
Agar wo usi din call karte to hmko aj fine nhi lagta
Aj ap humse 450 rupya fine liye h jo acha nhi h
Agent ko call karna chaye installment wale din jis hm bach jate fine dene se
Ye bhaut galat h jo apka company har costumer ke sath aisa karta h

This is to inform u that we are not at all interested in your loan, but your customer care executive applied and confirmed but my confirmation so this is totally fraud and cheating, we are regular client of your company, but this time we are totally disappointed with this behaviour. Immediately stop our next EMI and refund us our previous 2 emi, we don't want your Emi, we totally disagreed with your this scheme but your executive confirmed this without our permission, it means u are using our data for your insurance company

Unnecessary deducted amount 6000 and 1700, They have Emi of Rs 3456 which the Debited and then suddenly Debited of Rs 6806. plz help

I had purchased an AC on EMI on January

LOAN ACCOUNT NUMBER : 4150CDHW853256
LOAN Amount :29500
TOTAL EMI PAID : 7682
EMI REFLECTING : 3841
Actucal Outstanding Amount: 21818
Current Outstanding Amount Reflecting : 25812

EMI was to be deducted from 02/03/2022
I had prepaid my EMI on 27/02/2022 which was deducted from My account
Now EMI have been debited twice from My account
on 27/02/2022 and 02/03/2022 a total of Amount 7682
and in my BAJAJ FINANCE app only 3841 is reflecting.

Please do the needful to refund the same ASAP.

Debit amaunt my acaunt

295rs deducting twice from the account, it's always the unknown deductions unnecessarily.

I want cancel CPP Protection Plan active on my bajaj supercard. My Membership ID is IAD684701.
Because that the agent came for document verification he told this plan is mandatory and the amount for this plan and he also told me that the amount pay by you it will also refund back to your account. Then 2-3 Days later i got call form bank and i asked to executive this plan is mandatory the told this is not mandatory. they gave me totally wrong information and i had call many times to bajaj finserv know one attend the call. They can't help the customer.

In this complaint i had attached the plan policy

So Kindly please cancel this plan and refund back to my account as soon as possible

Respected sir, to day iam bajaj finase 1st emi 8383 rupees pyment paid, but not clearness, plz cheak mi problem

Request, mi name is pattan saifulla khan, to day iam 1st emi advance paid.but its not clearness, pl cheak mi problem