Bajaj Finserv Complaints & Reviews

NAME PUNEET KAPOOR
Mailing Address 188A, BLOCK-JG-III
VIKAS PURI VIKAS
PURI DELHI 110018
Customer ID 7855292

I am facing the same issues as you guys are facing, i had a loan from bajajfinserve where i had paid 199 for the EMI card, when i wrote to the team they asked me to show me the copy of the payment, i did the same and after that i received a mail stating that i will be getting the card within 15-20 days, but after the completion of this time period when i wrote to bajaj again they never replied me, now all what i am going to do is that if i will not be getting the response within next 10 days i will definitely take them to the court because for me its not the matter of 199 rupees its an matter of getting what you paid for.

Its already been more then 4 months that i am trying to get a proper responce from Bajaj.

Dear Concern Person,

I m also happy if you activate my EMI card & i[censored] r not active please allow me if i want in future i take consumer durable loan from your company if i illgible so your company not reject.or one more thing i want to share with you please Delate my name in CIBIl if there show of the reson of Cheque Bounce Record from that tenure period because you accept it that fault from your side not my side that's...

hello ,

Being a existing customer of bajajfinserv they give me one bajajfinserv standard chartered credit card.my bajaj finserv standard chartered credit card no is [protected].Yesterday around 4:29 pm i got sms from StanChart credit card section regarding" thank you for using credit card no.ending 3334 on 14032013 for INR 1680.00".When I called bajaj finserv standard chartered credit card customer care they told me transaction was made for some INSURANCE POLICY from BAJAJFINSERV.Now I want to how is this possible without any noticed amount of rs 1680.00 was transacted from my credit card for insurance .Even i dont know about this insurance policy.I want to cancel it right now.

Regards,
Kayotiz Kamal Guha
Mob[protected]

I have taken a consumer durable loan from Bajaj Fin Serv Lending loan account no. 4010CD00149947 in 2011 i came to know that they have also issued a insurance policy loan account no. 401BAL00149948 for which i have never applied and i don’t want this.Due to some financial problem i dint pay but now I have cleared all installment amnt late payment charges,chq bounce charges,overdue charges for this loan account on 30th jan 2013 even i paid...

I have availed a consumer loan from Bajaj Finserv through my local Electronics Dealer to purchase a TV in 2011 January. As discussed with my Dealer M/s.Wide Vision at Lake Town Jessore Road, Kolkata the EMI amount was Rs.2025 for 8 months. After 2-3 days I got a sales promo call from Allianz bajaj for an insurance product which they wanted to add to my installment amount. The product attracted an additional burden of Rs.199 to me, hence I refused for the insurance product. My monthly EMI of Rs.2025 was duly collected vrom my residence every month for which I have all the EMI receipts with me as a proof of my payments. After few months Bajaj Finserv from Kolkata Park Street office called and says that I have a due against a loan amount which has to be resolved. I said that since I have all payment receipts, pls send your Executive to my residence so that we can tally the same, but no one came. On the 6th of March 2013, I got a call from Tis Hazari court Delhi that my total outstanding amount is Rs.22,592 against the loan and I have to deposit the same to Bajaj Finserv's Salt Lake office at Kolkata to settle the matter out of court other wise I was warned that i will be arrested and put behind the bars since they have sent me several notices. I replied that I have not received any legal notice and since I am not aware of the case pls let me know the details. After talking to Advocate A.K.Sharma, he gave me the above address and the name of the Bajaj Finserv official Mr.Shubendu Mahapatra to whom I had to deposit the money. Under mental stress and pressure created by them,I went and deposited the money on 6th of March 2013. Dear Sir at the end of the day, I want to ask only one question that as a consumer where do I stand? In this process the company tried to sell an insurance product to me and tagged the same to my loan account and on my refusal do I have to pay such a heavy price? This shows that we do not have any democracy and we as consumers are always fooled and cheated by such companies on irrelevant grounds, which creates a mental, financial and moral pressure on people like us. At the end I would only request that if possible please try to resolve my problem as I have been fraudulently cheated by the company. Regards, Debashish Dasgupta

Some days back I got a call from bajaj finservlending ppl about a credit card and he told me lots of offer over this card, he told me that I can purchase two movie tickets every month with this card and I will get a coupon with the welcome kit.

Two days back I received my card , there was no coupon,... and even I have not opened it and I received a message for bill payment of 1128. I was shocked... I came to know that this is the joining fee (999+sevr. tax). That is OK because the representative already informed me about the joining fee (but not about the service tax)...

When I talk to standard chartered representative , he told me that there is no such kind of gift coupon offer or movie ticket offer...... I really cant believe that ... When I asked him that I want to cancel this card, very rudely he asked me to pay the bill first and then only my card will be blocked...

over to this neither Baja finese nor SC ppl phone banking number works properly.. it is irritating to call them..............
Guys pl don't go for this card..........

Hi Team

I am Writing this due to mismanagement done from BAJAJ Fin Serv lending as an unidentified purchase of Personal computer is showing in my loan account. As per the details the unidentified loan which does not belong to me was taken on[protected] and has not been paid , at that time i was doing my studies and does not have any Bank Accounts. They have mapped this wrong loan into my Bajaj Fin Serv Lending account last year and has also added me in the defaulters list in CIBIL. I Got to know this when various application for credit card was getting disapproved / Rejected and i went to one of the bajaj executive for a personal loan for a television then he told me that you already have a loan going on your account and you have been added in defaulters list as well .I Emailed all the details on December 11 , 2012 but no action was taken from their side till now as the unidentified Loan Account is till showing in my Bajaj Finserv Account User ID : 1226512.
They Only replied by saying that due to their system error the wrong loan was mapped and due to technical reasons they cannot remove unidentified Loan .Due to their blunder mistake i have faced various Financial as well as personal losses. I have sent them many emails but nothing was done to help me and on my last email which was on 27th Feb 2013 i asked them for physical copy of NOC but they didn't replied on it. .I can provide you all the proof from bajaj Fin serv stating that the above error was done by their system error and they have apologize for all the problem but i asked them for a hard copy of NOC and solution for the problem as i cannot apply for any credit card or loan.

Please help me on this as i am feeling helpless as BAJAJ is not helping me on this and i cannot apply for any new loans or credit card.I have suffered many losses and need help on the same

Below is the snapshot of the unidentified loan in my account:

Loan Details
Type of Loan: PERSONAL COMPUTER
Asset Description:LG-LAP LAPTOP LG LAPTOP
Property Details:View Property Details
Rate of Interest:7.50%
Linked Accounts:View Linked Account
Disbursement Details: Amount of ` 30,000.00 disbursed on[protected]

Dear Team,

I already pay the the EMI card fee to bajajfinservice through online payment but not received my emi card and any information about that.

Regard
Arun Chauhan
[protected]

Dear Sir

Actually I have gone with Bajaj finance for buying new Reliance 29" RECONNECT TV from Reliance digital, Chamarajpet, Bangalore.

My Actual loan amount is only 16000 Rupees and EMI should be 1600 Rupees per month as per bill.

But from my account 1799 rupees has been deducted and in my bajajfinsrvelending customer portal the loan amount is showing as 17990 rupees.

Please make confirm why this mismatch has happened.

My Card Number is-5491-xxxx-xxxx-4267. On[protected] they charged 1680.00 for Card Protection Plan before delivery of this card to me. But till date they did not contact me for the same. I complained three times to Standard Chartered Bank, but they did not even reply me in this regard. I ask them to refund the money but they remain silent.

DEAR MADAM/SIR,
I AM AN EXISTING CUSTOMER OF BAJAJ FIN WITH PURCHASE OF OVER 2 LAC LAST YEAR,ON 11/11/12 I HAD PURCHASED A SAMSUNG FRIDGE USING MY BFL EMI CARD WHICH HAD A PROMO GIFT OFFER ON BFL EMI CARD,I WAS INFORMED BY THE DEALER THAT I WILL GET MY GIFT DIRECTLY FROM BAJAJ FIN ,ITS BEEN ALMOST 3 MONTH NOW AND I AM YET TO GET IT.
KINDLY SEE TO THIS MATTER ,ATTACHED PLEASE FIND THE BILL OF PURCHASE.
THANK
SHAKIL.

I have been living out of India for the last two years. I got an email stating that my loan for 34,500/- has been disbursed. How can you disburse a loan when I did not apply for it. Don't you check if the applicant is present in the country physically or not. The loan acc num mentioned on the welcome letter is 5800CD00057516. I want to know how did you approve this loan and to whom. I will drag you to court if this does not get resolved as I have enough proofs that I am not living in India anymore.

Hi my name is amit Kumar yadav,
my bajajfinservelanding a/c no 4080CD00047627 for a led tv
I got My emi card on time every thing was going smooth. I decided to buy a laptop on finance as my loan duration for the previous item was getting finished.
I called up customer care for gathering a information the representative told me laptops doesn't come under the items which i can buy from EMI card where as in their web site laptops are included in the list i was ok with that.

Then i thought of talking personnel loan from bajaj i thought i would be a better option again called up cutomer care asking information abt it representative on first call told me sir ur not 25 years so ur not liable for loan but im already 25 my date of birth is 29 may 1987. Then i called up again told them mam im 25 but se told that's not a problem ur personnel loan offer is locked for you. Dam response even bajaj representatives can't give any reasons

In the end just wanna say very bad service
I'm a defence personnel I thought its a good finance company but srry to say you proved me wrg I will never ever recommend ur company for finance
hope ur company do good ....... Thnxx for ur wrst service

Any one want suggestions my no are [protected]
jai hind jai bharat

Dear Sir,

From the last 5-6 months i m regularly getting calls from Bajaj Finserv regarding payment of Loan but i have not taken that loan from Bajaj Finserv.
After getting so many calls i was fed up & visited their Pitampura branch on 14.12.2012 where i talked with Mr Rahul & he apologized for the wrong linking of customer & corrected all the records with him.
Also they did not showed me the papers on which they are stating that i have taken loan from them.
I also asked for the payment proof as they said i had paid some EMi's but they didnt produce the same.
then he assured me that they will not call me again for that loan coz it was error on their side.
But today i.e 29.01.2013 again i got call from Tis Hajari Court, new Delhi from Mr Ram Singh Chaudhery(Cell no [protected]) & he said that Bajaj Finserv filed a case against me for the non-payment of Loan No[protected], & the case no is 310/12.
I talked to Bajaj Finserv's Lawyer, Mr Manoj Aggarwal(cell no [protected]) & he told me to pay due amount.
Why should i pay for which i had not taken any money.
this is complete case of harrasment & mentle torture.& i am very much upset with this kind of act.it also efftected my working.
you are once again requested to pls do the needful at earliest or i have to take legal action for harrasment as well as in consumer court.

Regds
Deepak Singh Gosai
[protected]
Loan No[protected] which is not taken by me)

Sir/ madam,
i have bought TV from a local shop and i get it financed by bajaj finance, they have taken there EMI for first three months and at the fourth month i have got a statement from them that the money is received but actually it was not deducted from my account , on 11 Jan 2013 i got the another statement that my cheque was bounced but i was having sufficient balance in my account on that day. when i went to there office they told me to pay cash i have paid the amount . when asked about that cheque bounce they told that your account no was wrong , i asked then how you got the EMI they told that your bank have not checked the detail . they told me to give the xerox of my bank passbook , & when i asked that this incident i will not harm me in future in buying any thing they told that "No". after few days when i went to buy another thing and i asked for finance they told that your EMI card is blocked and it will not be activated again , and no goods will be financed to u for next 180 days you r black listed . i went to there office for next three days but no one was hearing my queries . they gave me another number and told me to call next day , when i called next day they again told me to call next day , next day any lady received the call and told me that they could not help in this . i made absent of three days from my office because cheque bounce is a crime ,so i did not want any type of problem so i ran to there office for three days and totally mentally disturbed by this . they also told that this incident may happen with me in next month also .
i need justice that due to there fault why should i suffer,why i m black listed in there account. who will pay my lost of three day absent from office , phone calls , mental harassment & petrol expenses if i am not wrong then. i have enclosed my account detail of this month & bajaj finance statement.

Hi,

I would like to bring to your attention about the terrific experience that I had with Bajaj Fin Serv Lending. My humble request to all of you is not to take any kind of loan be it personal loan, auto loan or consumer durable loan from Bajaj because you are going to regret it big time. They are the most un-organized, immature backhand collection and un-ethical financial service company in India.

Coming back to the issue, I have taken a Personal loan from Bajaj Fin in April 2011 for the amounted Rs. 79000/- Loan #4040PL00158356. Since then till last month i have made the payment ontime without a single default, but due to some personal problem this month i couldn't able to make the payment. But today i got a call from Bajaj Fin Serv Lending collection department, Mr. Sunil Kumar followed by his manager from the mentioned contact number (No. [protected]). I was surprise to listen the rubbish and mental trauma and threatening call, despite of requesting to the representative about my situation he regret to do so.

So my advice to you all is you should not do business with Bajaj Finance even if your financial situation is bad, it’s really not worth. They all have a immature people wit un-ethical backhand customer relation, initially they will treat u as a privilege customer once you miss to pay the single EMI then the situation vice versa.

So i have decided to take this further to consumer court for their threatening calls.

Thanks for Reading
Iayaz Pasha

Hi
I have taken two consumer loans in bajaj finserv. They got cheques from me for taking EMI thru ECS.
But they dint take first EMI on 5-jan-2013 as said although my account is funded sufficiently for the EMI payment.
When I contacted my Bajaj contact point, he told me emi repayment will start from 5-Feb-2013. So I just left it.
But yesterday I got one call from bajaj saying my emi is not paid on time. So I paid it yesterday itself.
Today again, I got call acknowledging the payment reception and they mentioned some bounce charges of 350 rupees I have to pay.
I want to know why EMI is not debited automatically even though it is properly funded. Because of that, I am being asked to pay extra charges.
Please rectify the problem immediately. my Loan numbers are
4040CD00392438
4040CD00392429

Dear All Herewith attached the mail chain.
BFL did the forceful recovery of funds,product not delivered ,dealer was Dass electronics.(which is sealed).

Hello All,

My a/c number was 4020CD00074205.

Please kindly attention,BFL has forcefully recovered the fund from me which BFL has to recovered it from Dass Electronics pune.I have visited BFL pune branch several time and launch the complaint but it is all in vain,now BFL played a new game they send me the court notice of 138-check bounce that too in delhi court which is rubbish(i stopped the emi from bank becouse of non delivary of product).Becouse of my VISA reason i have to do settlement.

Don't you thing this kind of bussiness is very unethical,you should maintain the honesty.you should make the people to see you with pride & dignity and not a fraud one.

i am a common man who can not fight with you,who loves his job.

Please go through the communication below.

Harshal i beg you please send this communication to higher authority

Regards
Sohan

[protected]


Note: Forwarded message attached

-- Original Message --

From: "sohan vinchurkar"[protected]@rediffmail.com
To: yatin.[protected]@e-nxt.com
Subject: Fw: RE: Finance Customer refund pending
Hello Yatin,
Herewith attached the communication of Dass & bajaj about my product,
a/c 4020CD00074205.

I visited bajaj office several time for this but i haven't got any answer.I dont know what to do?
also bajaj cut my 4 EMIs though i haven#t got the product.

please check the loan case and do the needful

Sohan


Note: Forwarded message attached

-- Original Message --

From: Devendra Jamgaonkar devendra.[protected]@bajajfinserv.in
To: Naresh Sareen [protected]@gmail.com
Cc: "[protected]@rediffmail.com" [protected]@rediffmail.com
Subject: RE: Finance Customer refund pendingCatch India as it happens with the Rediff News App. To download it for FREE, click here
Dear Lina,


Will require cheque from DASS of disb amount
Have discussed with Vicky sir

Regards
Devendra

-----Original Message-----
From: Naresh Sareen [mailto:[protected]@gmail.com]
Sent: Thursday, May 05, 2011 2:07 PM
To: Devendra Jamgaonkar
Cc: [protected]@rediffmail.com
Subject: Finance Customer refund pending

Dear Sir,

Please find the details of Mr. Vinchurkar Sohan (Finance Case)

Invoice No. - 16555KS

Product - Godrej Ref GDE 23EX300 (NOT DELIVERED)

Down Payment - Rs. 4001 (Refunded by cheque)

Please refund the balance amount.

Thanks,
For DASS

Lina

dear sir 5 month before i had brought washing machine with finance with bajaj fin sev landing. for which i got to know my emi will be inr 584 it will debited from my bank account thru ecs. from last 4 months company is withdrawing rs 634 insist of inr 584. i had contacted the area manager of there company he told me that its for insurance cover but we had not received any letter for the same.

this month my new emi has started for led tv for which my emi was inr 1838/ on 0 % intrest but the company debiting inr 1928/ its for 15 month
pls help me for the same or should i stop the payment

your early reply will be highly appreciate

I am Manish Bansal from Mohali. I purchased a OGeneral AC from Surendra Visions on 17-May-2012 through Bajaj Finserv Lending(as loan).
The amount of AC was 30000 rs. As a Bajaj Finserv policy, they offered a 12 installments of 2500 rs.each at 0% interst, in which 4 installments in
advance and rest monthly. I paid 4 installments at that time(10000 rs.). Rest 20000 rs. in 8 months of 2500rs.installment.

In start of January 2013 two EMI's were left. They deduct amount on date 5th of every month. On date 2nd jan 2013, i paid the the full amount 5000rs. through their website(customer login) as they mention the advance payment option(Transaction Reference Number: MHDF[protected]).
But today 5jan 2013, they deduct 2500rs from my bank account as a already paid the amount. Please refund my amount otherwise i will take a legel action against them. they do not provide any customer care number so that i could talk to them directly.

The loan details are as follows and attached some documents which clarifies the loan details.

Loan a/c Number:4240CD00073720

Please look into this matter and resolve it.


Regards
Manish Bansal
[protected]