Bajaj Finserv Complaints & Reviews

Nov 07, 2021

Updated by Narendra Jakkampudi I already conveyed that, I will pay amount in next 2 to 4 weeks or before that whenever my salary is credited. But, still I am getting harassment and rude calls.
I also in parallel checked the terms and conditions about Baja Flexi loan. Please hear the conversation from bajaj finserv loan agents called me offering loan with details of Flexi loan.They clearly conveyed about delay interest payment and agent visiting home conditions.
Summary : please refer below audio files in sequence.
1) 06 –Nov : Bajaj Finserv collection team called me initially and I updated my concern. But, from the beginning it self they started calling continuously and harassing with multiple numbers. So I have blocked few numbers as they are repeating the same after conveying my problem.
Later I got calls from Syed ( he named himself as Syed from Somajiguda collection branch) who started shouting and harassing with appropriate words. They are insulting and saying that to go for chits instead and there it will work and questioning why I have taken bajaj Flexi loan?He also sent agent directly to home.Agent visited home on Saturday (06-Nov at 6:15 PM)and I talked to Rajnikanth ( looks manager from collection team) and agent left and he told he will come on Monday.

Harassment Audio Files :
[protected]-[protected]_harras001.mp4
call at 06-Nov 3:15PM (Phone : [protected])

[protected]-[protected]_harras002.mp4
call at 06-Nov 05:39PM (Phone : [protected])

2) Later around 06-Nov 6: 10 PM, Rajnikanth from Bajaj Finserv called and again started from beginning . I conveyed that I will pay in 2 to 4 weeks. He told there is NO option and gave me time 2 days (i.e I need to pay on Monday). Please refer below audio file. Immediately after call with him agent came to our home directly and stood before us.I asked for notice document and he told in Bajaj Finserv there is no such process. I conveyed something and he told he will come again on Monday.
[protected][protected]_Rajnikanth_003.mp4
call at 06-Nov 06:11PM (Phone : [protected])

3) 07-Nov : Luckily, I got call from Bajaj Finserv loans offering team to check and provide loan for me. I asked all the details about Bajaj Flexi loan and asked for the terms and conditions related to flexi loan in Bajaj.they provided all the details learly and got confirmed from their supervisor that, for flexi loan there is no any harassment or phone calls if someone missed payment for first time. They will have enough time and no agent will visit for interest payment until or unless it is defaulter.I am a regular interest payer and there is no one single bounce or late payment . But, agent visited my home.
[protected][protected]_LoanOfferingTeam_004.mp4
call at 07-Nov 11:34AM (Phone : [protected])

[protected][protected]_loanOffering Team_005.mp4
call at 07-Nov 11:45 AM (Phone : [protected])

I request respective team to do a proper enquiry on my loan account and take necessary action for harassing me and troubling me and missing Bajaj finanserv & RBi guidelines.
Hoping for better justice.

NOTE : I am unable to attach additional audio files. please allow me to add additional audio files for better understanding.

or send me email id and I will attach.

Nov 07, 2021

Updated by Narendra Jakkampudi I have already mailed to Wecare <[protected]@bajajfinserv.in> with all the audio files.