Bajaj Finserv Complaints & Reviews

I have purchased a mobile from Flipkart on[protected] and i would like to cancel cpp asset insurance which is not opted by me
My cpp asset care loan account lan number is 566CECHI049732 and my phone loan account number is 566ECFHH487606

Dear Sir
While providing loan they have not stated details about this flexi loan. Now after almost 2 years I am trying to close the loan and they are asking for closure charges of 4.72% on full loan amount. And also they are charging yearly maintainance charges as well. These are not atall discussed or informed at the time of applying the loan. Please advice what to do.

Order No: [protected]

I Ordered a Mobile Phone from Bajaj Finserv Markets using Bajaj EMI Card on 5th September time: 12:35 PM.
I Cancelled the Order. I'm trying from 5th September Evening onwards. I tried calls, mails, customer service portals and apps from Bajaj Finserv. No one is responding.
Today at 12:55 PM they dispatched my order. On the Order page the cancel prompt is still pending....

My name is Saurabh Jayan Menon, Loan account number LAN P403DHP1360974. The amount of INR 4861 was first deducted on 02/09/2021 and second on 06/09/2021 for INR 4861. Due to the second deduction my home loan EMI was missed due to which my penalties there is almost INR 3500. My account is currently in negative due to this transaction. I have tried calling them multiple times but no one is giving a proper response. I have attached the transactions as shown in my bank statement. I would like a full refund of the second emi that was deducted for this amount asap!!...

I purchased realme narzo 30 mobile by bajaj finserv market on Aug15, 2021
Loan no 568RMDHG459968.
I have 2 issues.
1. I didn't get cashback Rs 500
2. Dealer took rs 899 in place of rs 399 processing fee.

I have an EMI of 3, 400 going on with bajaj
You can check my previous repayment process, this time I have changed my account so the first EMI got bounced, from then till my next month emi Bajaj has called me 50 times daily 5-10calls in a day, repeated reminders reminding me for my next emi, this is very Unprofessional behaviour and total harassment the staff hired is uneducated ### who don't have basic manners to talk
I am putting an harassment case on you if this doesn't stop.

I have taken loan Rs 200000 from Bajaj Finserv with interest 138000 but now after 4 years they are charging additional 120000 for loan closure saying that my loan now converted to flexi loan

Bajaj finserv card unblocked

I have purchase a acer laptop on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 588/- activities.
Which is activited without my permission..
I am not acceptable to pay this cpp charges...
Cpp loan number 451DTBHH634174
So please cancel it as soon as possible

I have purchase a acer laptop on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 588/- activities.
Which is activited without my permission..
I am not acceptable to pay this cpp charges...
Cpp loan number 451DTBHH634174
So please cancel it as soon as possible.

I recently took one personal loan from bajaj finance in loan account no. : 436PTTHH212867. To this loan account, they added a CPP Liv Assist insurance plan in policy no. IL3408191 and Max BUPA Health insurance plan in Policy no.[protected]. I received few sms i can able to cancel these plans within 15 days of start date I contacted CPP's and Bajaj's Customer care to cancel these two plans but i'm not getting any proper response. Please help me to cancel these two insurance plans from my loan account.

Dear sir, One of your employee are doing farud with meh her name is priyam jha from Kolkata and he doing farud with meh of 7000 rs dear sir kindly help meh i am studying and I don’t have parents support so please help meh i am very thankful to you kindly refund my money...

Ricovry agent ne paise khaya ...mera 3700 rupi le gya or ab vaps nhi de rha

My registered mobile number with Bajaj was [protected]. I had a personal loan with Bajaj with Rs 4, 30000 I paid each and every emi even though im suffering from covid related stress.

But I missed a single payment for th month of August and requested them to pay by next month of September due to financial distress.

They started abusing over phone and reached my house directly and started abusing all my family even though I requested them to stop. This was happening since 15 days.

I request kindly lok into this and initiate strict action aganist culprits

1)no body is under standing my problem.

2) reserve bank of india announces moratorium during covid - 19.

3) during covid - 19 period, during moratorium period, i paid my regular emi amounts to bajaj finance with out pending.

4) i don't know the covid - 19 rules, rbi moratorium rules.

5) every body is telling rules & talking about rules.

6) can't rbi tell or request to bakjaj finance to refund my amount?
7) can't rbi tell or request to sbi, atchuthapram branch to refund my amount?

8) rbi or sbi or bajaj finance not facing any stomach ache.
Only i am facing stomach ache.( stomach pain).

9) simply these are all only for helping rich people like mr.Vijay maly, mr.Neerav modi etc.

10) these are all only for collecting penalties from innocent customers.
11) these are all telling / talking about rules only for innocent customers.

Plz take necessary action on Bajaj finserve company. Frequent calls daily..

Respected Authorities,
I am Vandana Baviskar, Customer Of Bajaj Finserv ( Loan Num. : 5770VSGM549398 ). I received a call today afternoon stating that BAJAJ FINSERV has lodged a complaint of fraud against me for not paying up the installments while I have a month pending for EMi. I have paid up all the previous installments by the 2nd of Aug 2021. I have all the proofs of done payments and transactions. Please do the needful and resolve this issue

I beg to state that I, Raihana Khatun, have availed a flexi loan from Bajaj Finserv Ltd(Old Name Bajaj Finance Ltd) on 27.11.2019.Since then I have paid 18 EMI till last month without any fail irrespective of all the adverse situations faced by me during COVID PANDEMIC period.However the 19th EMI of this month got bounced as the EMI amount got hiked from Rs 8500 to Rs 24909.I was unaware of the hiked amount although it was mentioned in the loan repayment agreement.Since it is a flexi loan the EMI amount is dynamic in nature and hike is justifiable.However based on my present financial condition and incapable of paying Rs 24909 as an EMI which has been explained to them clearly on mail and I have requested them to restructure my EMI amount as per RBI 2.0 resolution guidelines.I have never requested them for loan waiver in any of my conversation. I am a 57 year old physically handicapped lady working as an senior Accounts Assistant in Northeast Frontier Railway Headquarter, Maligaon, Guwahati.I being a law abiding, sincere and respectful citizen of my country have paid all my taxes on time and have settled all other loans taken on time or way before time untill this month.Being the worst sufferer of pandemic and unable to pay an amount of Rs 24909 I have requested Bajaj Finserv for an EMI restructure so that I can pay that amount without bounce.Every request and the response given is in mail loop.The problem is on one side they are engaged in healthy and professional mail conversation to work on restructure process as per RBI 2.0 guidelines and on other hand they engage their loan recovery agents forcing me to pay Rs 24909 by any means.The loan recovery agents used their cheap trick of character assasination by passing derogatory remarks and false accusation to break my mental stability and outraging the modesty.They are indirectly ordering to their agents to visit my premises and recover the loan by any means And The Situation they are harrassing me by coming to my presises.I have given a signed blank cheque as security and also from their end they have activated a credit protection plus insurance plan so that if I die they get the amount from the insurance company.This insurance plan of Rs 25000 was activated with my Flexi Loan amount without taking my approval and I am paying interest for that too.I am extremely in fear and depressed wondering the course of action they might take when they visit my premises for loan recovery based on their verbal conversation and keeping in mind the insurance policy.The Loan recovery agents have started pressurising so much that till today evening they are forcing me to submit the EMI of Rs 24909 without giving any respect to the mail conversations engaged with Bajaj. Since they have not received any revert mail of my request from their high officials so I need to pay the amount managing in whatever means I can .Their harrassing and hooliganism can be very well understood by the listening to one of the audio.Their insulting behaviour makes any customer breakdown mentally and in some cases to commit suicide.For this very reason the Reserve Bank Of India has penalized Bajaj Finserv (Bajaj Finance) on many occasions and to mention a few RBI penalized them on January 03 2019, again on January 06 2021.Copy of the same is attached with the mail.They are also violating the BCSBI codes of conduct I have just requested them to reconsider and restructure my EMI for atleast a period of two years and have assured them to settle the loan once I regain my financial stability as I have in my past settled 7 years car loan in 4 years 3 months.Ma'am what mistake have I done by requesting for a EMI restructure based on RBI 2.0 Resolution plan when they have so much of security of loan repayment including my signed blank check and credit protection insurance plan.The behaviour meted out by them is extremely unbearable.I being a physically handicapped lady and very small in all the aspect in comparison to a huge company like Bajaj Finserv doesn't have any other option except seeking your help and intervention in this matter.
So It's my earnest request to you to enquire into the matter and help the distressed and pandemic struck customer like us from such harrassing situation by taking necessary action.
Thanking you. With Regards
Raihana Khatun
Organisation: Indian Railways (Northeast Frontier Railway Headquarter Maligaon)
Office: Principal [censored]AO's Office
Designation:Sr.Accounts

I recently availed a personal loan from bajaj finserv and my loan application reference number for the same is SF98285183. The amount for the same has been deducted from my loan amount. However, i have no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back.

I have been charged Rs 4999 as a credit vidya fee while i have opted for Flexi Loan. I was never told about the charges and nobody from Bajaj is really helping into this. The only thing they are saying is you have to pay this. Why i have to pay for something which is not required? In total they have charged
Rs 4999 as flexi fee
Rs 4999 as credit vidya fee
Rs 3274 Processing fee and
Rs 50 as stamp fee.

Customer care is not at all helpful and is saying you have to pay for this.
I only required a loan of 65K and they gave me this flexi loan saying as the best option and now i have to pay my 65K + interest + per month flexi fee + 13000 fee.

My Loan Account number is : P401PSP3020734