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Bajaj Finserv Complaints & Reviews

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Updated: Oct 24, 2025
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Bajaj Finserv reviews & complaints page 53

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R
Raj kishor Singh Tomar
Sep 6, 2021
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I purchased realme narzo 30 mobile by bajaj finserv market on Aug15, 2021
Loan no 568RMDHG459968.
I have 2 issues.
1. I didn't get cashback Rs 500
2. Dealer took rs 899 in place of rs 399 processing fee.
Bajaj Finserv customer support has been notified about the posted complaint.
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    pansy dsouza
    Sep 4, 2021
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    Address: Ultra housing Society,Dilip Guptr rd Mahim mumbai 400016

    I have an EMI of 3, 400 going on with bajaj
    You can check my previous repayment process, this time I have changed my account so the first EMI got bounced, from then till my next month emi Bajaj has called me 50 times daily 5-10calls in a day, repeated reminders reminding me for my next emi, this is very Unprofessional behaviour and total harassment the staff hired is uneducated ### who don't have basic manners to talk
    I am putting an harassment case on you if this doesn't stop.
    Bajaj Finserv customer support has been notified about the posted complaint.
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      D
      Devendra Shitap
      Sep 4, 2021
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      I have taken loan Rs 200000 from Bajaj Finserv with interest 138000 but now after 4 years they are charging additional 120000 for loan closure saying that my loan now converted to flexi loan
      Bajaj Finserv customer support has been notified about the posted complaint.
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        A
        Arvind Dada Bhandare
        Sep 3, 2021
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        Address: Pune

        Bajaj finserv card unblocked
        Bajaj Finserv customer support has been notified about the posted complaint.
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          T
          Tinta Sanu
          Sep 3, 2021
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          I have purchase a acer laptop on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 588/- activities.
          Which is activited without my permission..
          I am not acceptable to pay this cpp charges...
          Cpp loan number 451DTBHH634174
          So please cancel it as soon as possible
          Bajaj Finserv customer support has been notified about the posted complaint.
          Dear Customer,

          We are unable to find CPP membership from the give details

          Request you to connect with Bajaj Finance for membership cancellation request.

          Regards
          CPP Team
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            T
            Tinta Sanu
            Sep 3, 2021
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            Resolved

            Address: Puthenparampil s.puram p.o Kurichy ,kottayam

            I have purchase a acer laptop on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 588/- activities.
            Which is activited without my permission..
            I am not acceptable to pay this cpp charges...
            Cpp loan number 451DTBHH634174
            So please cancel it as soon as possible.
            Sep 3, 2021
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Please cancel digital cpp tele blinding
            Dear Customer,

            We are unable to find CPP membership from the give details

            Request you to connect with Bajaj Finance for membership cancellation request.

            Regards
            CPP Team
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              J
              jeffim james
              from Perumbavoor, Kerala
              Sep 1, 2021
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              Resolved

              I recently took one personal loan from bajaj finance in loan account no. : 436PTTHH212867. To this loan account, they added a CPP Liv Assist insurance plan in policy no. IL3408191 and Max BUPA Health insurance plan in Policy no.[protected]. I received few sms i can able to cancel these plans within 15 days of start date I contacted CPP's and Bajaj's Customer care to cancel these two plans but i'm not getting any proper response. Please help me to cancel these two insurance plans from my loan account.
              Sep 17, 2021
              Complaint marked as Resolved 
              After multiple emails sent to Bajaj finance, finally they cancelled both insurance plans auto applied to my personal loan and adjusted that amount to my loan account.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Sep 01, 2021
              Updated by jeffim james
              Why is my complaint status marked as resolved automatically after submitting the complaint
              Dear Customer,

              We wish to inform you that your CPP membership IL3408191 has already been cancelled on Sep 14’21 on the request received from Bajaj Finance.

              Regards
              CPP Team
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                P
                Priyanshu Nayan
                Aug 30, 2021
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                Personal loan

                Address: Jharkhand, Hazaribag

                Dear sir, One of your employee are doing farud with meh her name is priyam jha from Kolkata and he doing farud with meh of 7000 rs dear sir kindly help meh i am studying and I don’t have parents support so please help meh i am very thankful to you kindly refund my money...
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                D
                Dwarkajit
                Aug 30, 2021
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                Address: At.kumbhitola,po.barabhati,ta.arjuni morgoan,di.gondia (maharastra)

                Ricovry agent ne paise khaya ...mera 3700 rupi le gya or ab vaps nhi de rha
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  B
                  Bharghavavinashroy
                  Aug 30, 2021
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                  Address: Kakinada Andhra Pradesh

                  My registered mobile number with Bajaj was [protected]. I had a personal loan with Bajaj with Rs 4, 30000 I paid each and every emi even though im suffering from covid related stress.

                  But I missed a single payment for th month of August and requested them to pay by next month of September due to financial distress.

                  They started abusing over phone and reached my house directly and started abusing all my family even though I requested them to stop. This was happening since 15 days.

                  I request kindly lok into this and initiate strict action aganist culprits
                  Bajaj Finserv customer support has been notified about the posted complaint.
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                    S
                    svrao1960
                    Aug 30, 2021
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                    Address: S.VENKATESWARA RAO , 9398731247

                    1)no body is under standing my problem.

                    2) reserve bank of india announces moratorium during covid - 19.

                    3) during covid - 19 period, during moratorium period, i paid my regular emi amounts to bajaj finance with out pending.

                    4) i don't know the covid - 19 rules, rbi moratorium rules.

                    5) every body is telling rules & talking about rules.

                    6) can't rbi tell or request to bakjaj finance to refund my amount?
                    7) can't rbi tell or request to sbi, atchuthapram branch to refund my amount?

                    8) rbi or sbi or bajaj finance not facing any stomach ache.
                    Only i am facing stomach ache.( stomach pain).

                    9) simply these are all only for helping rich people like mr.Vijay maly, mr.Neerav modi etc.

                    10) these are all only for collecting penalties from innocent customers.
                    11) these are all telling / talking about rules only for innocent customers.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      R
                      Ram.2021
                      Aug 28, 2021
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                      Plz take necessary action on Bajaj finserve company. Frequent calls daily..
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        V
                        Vandana Baviskar
                        Aug 27, 2021
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                        Respected Authorities,
                        I am Vandana Baviskar, Customer Of Bajaj Finserv ( Loan Num. : 5770VSGM549398 ). I received a call today afternoon stating that BAJAJ FINSERV has lodged a complaint of fraud against me for not paying up the installments while I have a month pending for EMi. I have paid up all the previous installments by the 2nd of Aug 2021. I have all the proofs of done payments and transactions. Please do the needful and resolve this issue
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          R
                          Raihanak
                          Aug 27, 2021
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                          I beg to state that I, Raihana Khatun, have availed a flexi loan from Bajaj Finserv Ltd(Old Name Bajaj Finance Ltd) on 27.11.2019.Since then I have paid 18 EMI till last month without any fail irrespective of all the adverse situations faced by me during COVID PANDEMIC period.However the 19th EMI of this month got bounced as the EMI amount got hiked from Rs 8500 to Rs 24909.I was unaware of the hiked amount although it was mentioned in the loan repayment agreement.Since it is a flexi loan the EMI amount is dynamic in nature and hike is justifiable.However based on my present financial condition and incapable of paying Rs 24909 as an EMI which has been explained to them clearly on mail and I have requested them to restructure my EMI amount as per RBI 2.0 resolution guidelines.I have never requested them for loan waiver in any of my conversation. I am a 57 year old physically handicapped lady working as an senior Accounts Assistant in Northeast Frontier Railway Headquarter, Maligaon, Guwahati.I being a law abiding, sincere and respectful citizen of my country have paid all my taxes on time and have settled all other loans taken on time or way before time untill this month.Being the worst sufferer of pandemic and unable to pay an amount of Rs 24909 I have requested Bajaj Finserv for an EMI restructure so that I can pay that amount without bounce.Every request and the response given is in mail loop.The problem is on one side they are engaged in healthy and professional mail conversation to work on restructure process as per RBI 2.0 guidelines and on other hand they engage their loan recovery agents forcing me to pay Rs 24909 by any means.The loan recovery agents used their cheap trick of character assasination by passing derogatory remarks and false accusation to break my mental stability and outraging the modesty.They are indirectly ordering to their agents to visit my premises and recover the loan by any means And The Situation they are harrassing me by coming to my presises.I have given a signed blank cheque as security and also from their end they have activated a credit protection plus insurance plan so that if I die they get the amount from the insurance company.This insurance plan of Rs 25000 was activated with my Flexi Loan amount without taking my approval and I am paying interest for that too.I am extremely in fear and depressed wondering the course of action they might take when they visit my premises for loan recovery based on their verbal conversation and keeping in mind the insurance policy.The Loan recovery agents have started pressurising so much that till today evening they are forcing me to submit the EMI of Rs 24909 without giving any respect to the mail conversations engaged with Bajaj. Since they have not received any revert mail of my request from their high officials so I need to pay the amount managing in whatever means I can .Their harrassing and hooliganism can be very well understood by the listening to one of the audio.Their insulting behaviour makes any customer breakdown mentally and in some cases to commit suicide.For this very reason the Reserve Bank Of India has penalized Bajaj Finserv (Bajaj Finance) on many occasions and to mention a few RBI penalized them on January 03 2019, again on January 06 2021.Copy of the same is attached with the mail.They are also violating the BCSBI codes of conduct I have just requested them to reconsider and restructure my EMI for atleast a period of two years and have assured them to settle the loan once I regain my financial stability as I have in my past settled 7 years car loan in 4 years 3 months.Ma'am what mistake have I done by requesting for a EMI restructure based on RBI 2.0 Resolution plan when they have so much of security of loan repayment including my signed blank check and credit protection insurance plan.The behaviour meted out by them is extremely unbearable.I being a physically handicapped lady and very small in all the aspect in comparison to a huge company like Bajaj Finserv doesn't have any other option except seeking your help and intervention in this matter.
                          So It's my earnest request to you to enquire into the matter and help the distressed and pandemic struck customer like us from such harrassing situation by taking necessary action.
                          Thanking you. With Regards
                          Raihana Khatun
                          Organisation: Indian Railways (Northeast Frontier Railway Headquarter Maligaon)
                          Office: Principal [censored]AO's Office
                          Designation:Sr.Accounts
                          +3 photos
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                            N
                            NitinS1981
                            Aug 26, 2021
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                            Address: Bajaj Finserv, Pune

                            I recently availed a personal loan from bajaj finserv and my loan application reference number for the same is SF98285183. The amount for the same has been deducted from my loan amount. However, i have no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              M
                              MunishThakur03
                              Aug 26, 2021
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                              I have been charged Rs 4999 as a credit vidya fee while i have opted for Flexi Loan. I was never told about the charges and nobody from Bajaj is really helping into this. The only thing they are saying is you have to pay this. Why i have to pay for something which is not required? In total they have charged
                              Rs 4999 as flexi fee
                              Rs 4999 as credit vidya fee
                              Rs 3274 Processing fee and
                              Rs 50 as stamp fee.

                              Customer care is not at all helpful and is saying you have to pay for this.
                              I only required a loan of 65K and they gave me this flexi loan saying as the best option and now i have to pay my 65K + interest + per month flexi fee + 13000 fee.

                              My Loan Account number is : P401PSP3020734
                              +1 photos
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                Rajkuma008
                                Aug 26, 2021
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                                Address: Mumbai

                                Bajaj finance card to activate to card useful service to apply one month to help and support care number O, 96O, 9319, 184''[protected], , Any service to all questions to apply to service support
                                +1 photos
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Aug 26, 2021
                                Updated by Rajkuma008
                                [protected]
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                                  mou-mita
                                  Aug 25, 2021
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                                  My EMI amount was 1409 Rs per month. However bajaj added insurence without my consent and charges 1900 as EMI. Raised the complaint with bajaj several time but nothing happened so I discontinued the ECS process and ask them to send an agent to collect amount from home. But they didnt even do that. While all these some EMI were not paid on time. Then I had a call from bajaj and they said that if I pay all the EMI together they would close my loan and would send me an NOC (I have the call recording as proof). I paid the last 3 EMI together and thus he confirmed that the loan would now be closed. But now after 3-4 months I am again receiving call that I need to pay the penalty. Is this a kind of joke,
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Aug 25, 2021
                                  Updated by mou-mita
                                  Name of the Loan Account Holder - Indira Chatterjee
                                  loan number is 410SCEFS445050
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                                    Dlcpp9768n
                                    Aug 24, 2021
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                                    Address: 214bhaisa Patti Kalan todabhim Karauli rajesthan

                                    Sir loan ke leye aply keya lakin uhane mere se 13650le.leye.lskin.loan.nahi.mila.bol.rehe.h.13220aur.dalne.padeng.sir.wow.fraud... no.[protected] is.accountme.gaye.h.bajaj.ke us ke Mobil no [protected] phone pay no[protected] sir mera account no [protected]manju kumari
                                    +4 photos
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      SwatiTiwary
                                      Aug 24, 2021
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                                      Hello, I have already cleared all my dues with bajaj emi then why the amount of 117 deducted from my account
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Bajaj finance compain number::062:916:622:32::&+&
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