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Bajaj Finserv Complaints & Reviews

1.6
Updated: Mar 17, 2026
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Bajaj Finserv reviews & complaints page 53

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R
RakesI581
from Amb, Himachal Pradesh
Sep 14, 2021
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Address: LG TV PURCHAGE
Website: [email protected]

Dear Bajaj.

As per our discussion your Bajaj finserv Narwal jammu .we are cross check and found the mistake DOB are same .

Because of this condition my cibil score was not good.

As requested to SR[protected] dated[protected] pl.update in your records.

Remove my cibi score ASAP.

[protected]
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    D
    Sep 13, 2021
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    My loan No. 4H1ECFGZ267287 AND 4H1ECFGZ687259 I Take Loan 3 month Ago
    ECS Regularly RS 295 Debited in two times in one month.
    i would like to inform you that since 2 Month I haad Been Suffering With Kidney Stone and Slowly Recovering And I am notDoning My Job Regularly. Hemce, I Request To your Goodself kindly atop ECS Process Amd I would like to pay cash for the time being. In Last Month ECS Bounce Charges Nearly 1050/- i need to pay to my bank since i already informed u in last month. I am unable to my charges in this condition. i am having minus Blance RS 3500/- Who is Goind to dear sir, Please understand this Situation and Kindely Cooperate in this regard for which i am thankful to you
    Thanking You
    Your Sincerely,
    UMESH RAM
    Bajaj Finserv customer support has been notified about the posted complaint.
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      V
      vkpatna
      from Patna, Bihar
      Sep 13, 2021
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      Address: south mandiri kathpul patna-800001

      Dear sir,

      I have been canceled my Cpp liv assist insurance of Bajajfinserv loan, and please less than the Cpp liv assist insurance fees and give me back my money in my account. Please kindly process this cancelation as soon as possible.my loan no is 4L6PMGHF952950 and my registration no[protected] and my D.O.B is 28.09.1997 and my registred no is [protected].

      Thanks and regards
      Vikash kumar
      [protected]
      Reg no.[protected]
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dear Customer,

      We are unable to find CPP membership from the given details

      Request you to connect with Bajaj Finance for membership cancellation request.

      Regards
      CPP Team
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        S
        SUNILfx V5
        Sep 12, 2021
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        Telemarketing calls

        I'm from Bangalore, i'd purchased few electronic goods through Bajaj Finserv. my problem now is i'm getting frequent automated/manual calls from Bajaj Finserv alomost 4 to 5 times a day, the same call and the same subject on low interest loans ! these automated calls are coming irrespective of times and also all the days including holidays !, I would like to point out that i'm working in multimedia industry audio recording and things... and...
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        J
        Javid Pathan
        Sep 11, 2021
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        Address: Mumbai

        I am receiving hundreds of call for loan and insurance which I do not want to receive.

        I do not have any requirement of loans. Please enable DND on my mobile number [protected]
        Bajaj Finserv customer support has been notified about the posted complaint.
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          R
          Rajashekharsadula
          from Hyderabad, Andhra Pradesh
          Sep 11, 2021
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          Address: Hyderabad
          Website: customer-login.bajajfinserv.in

          In Bajaj Portal, I could see that I have been charged with Credit Vidya, CHIGC360, Processing, Stamp, Flexi Fee which was never informed to me by your relationship manager and I am not aware of.

          After seeing the charges, I spoke with Bajaj relationship manager and he has conveyed to me that the charges mentioned in the portal are for temporary only and it will get credited back to me within 2-4 working days.

          But till now, there is no progress in returning my hidden charges. I am trying to reach Bajaj relationship manager now but I was not able to connect with him.

          I don't want any Credit Vidya/Care Health Insurance or any other policies. Hence, I am herewith requesting Bajaj to make a repayment of all my hidden charges which were not informed to me at any point of time.

          Note: I am even having the Whatsapp messages & call recordings which were done with Bajaj relationship manager at the time of processing Flexi Loan. He clearly communicated to me that this account is like a "Credit Card" and there is no single rupee to be paid for processing/taking loan/any charges etc.

          And, I have already written to Care Health Insurance to cancel that policy and refund my hidden charges towards insurance.

          My Loan Account Number: P400PSA3027072

          It looks like Bajaj is cheating the customers with fake commitments and many hidden charges. Please look into my account on top priority and initiate a refund of hidden charges within 2-3 days before I proceed for any legal proceedings.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Faced the same issue...
          The customer relationship manager is very attentive until the loan amount is sanctioned. Once it got sanctioned the concerned manager is not responding which is very shameful.
          my loan amount got sanctioned on July 2021, till now no response from bajaj personnel.
          I strongly recommend my friends and well-wishers do not apply for loans at bajaj finserv.
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            P
            pknayak056
            from JHARIA KHAS, Jharkhand
            Sep 11, 2021
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            Address: Gomia

            I bought bike from Aditya automobile on 21st June 2021
            But they are not giving proper service that's y after 2 month I didn't get my bike rc
            Kindly help
            Thanks and regards
            Bajaj Finserv customer support has been notified about the posted complaint.
            Sep 11, 2021
            Updated by pknayak056
            I didn't get my bike rc even after 2 month I bought bike on 21st June 2021
            Sep 11, 2021
            Updated by pknayak056
            Didn't get my bike rc yet

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              J
              Jstn
              from Mangalore, Karnataka
              Sep 10, 2021
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              Deducted 590rs for two times total 1180rs without any notice, I tried same day with Bajaj Finserv app and also with Bajaj wallet app. But their app is dabba not showing any loan pending. I need my money in return
              Bajaj Finserv customer support has been notified about the posted complaint.
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                S
                Sherry1435
                Sep 9, 2021
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                Address: Near Jyoti complex, naik Nagar, anantapuram

                I purchased vivo y72 5g mobile through bajaj emi card on August 5th. I have to pay My first EMI of rupees 2999rs
                On or before 2nd September. I paid my EMI through paytm on 2nd September 6.52 am. The mobile price is 20990rs and I paid 2999rs as EMI. in bajaj finserv App State of account it clearly showing my payment was credited and still 17991rs I have to pay. But I got a message from bajaj finserv stating that I have to pay my first EMI 3550rs added 450rs as over due price. I don't understand why I got this message. And everyday I am getting call from bajaj finserv employees and they harassing me and some were speaking without respect. Bajaj finserv were treating me as a defaulter. I paid my EMI. but still they harassing me. I even went and complain my issues to bajaj finserv employees in office but no response and not behaving properly. The biggest mistake of mine is trusting bajaj finserv and taking mobile through bajaj. Kindly please help me and solve my problem. I am attaching my payment of EMI and my bajaj account statement.
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  S
                  SAI CHARAN REDDY CH
                  Sep 8, 2021
                  Resolved
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                  Resolved

                  Address: Eluru

                  I have purchased a mobile from Flipkart on[protected] and i would like to cancel cpp asset insurance which is not opted by me
                  My cpp asset care loan account lan number is 566CECHI049732 and my phone loan account number is 566ECFHH487606
                  Jun 15, 2022
                  Complaint marked as Resolved 
                  They called and corrected
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Customer,

                  We wish to inform you that your CPP membership AC3730543 has already been cancelled on 17/09/2021 on the request received from BFL.

                  Please contact us on our help line number between 11 AM – 9 PM at [protected] (toll-free) or [protected] for any further assistance.

                  Regards,

                  CPP Team
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                    B
                    Biplab B
                    Sep 8, 2021
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                    Dear Sir
                    While providing loan they have not stated details about this flexi loan. Now after almost 2 years I am trying to close the loan and they are asking for closure charges of 4.72% on full loan amount. And also they are charging yearly maintainance charges as well. These are not atall discussed or informed at the time of applying the loan. Please advice what to do.
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      Sateesh_V
                      Sep 8, 2021
                      Resolved
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                      Resolved

                      Order Cancellation is taking forever

                      Order No: [protected]

                      I Ordered a Mobile Phone from Bajaj Finserv Markets using Bajaj EMI Card on 5th September time: 12:35 PM.
                      I Cancelled the Order. I'm trying from 5th September Evening onwards. I tried calls, mails, customer service portals and apps from Bajaj Finserv. No one is responding.
                      Today at 12:55 PM they dispatched my order. On the Order page the cancel prompt is still pending....
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                      M
                      menonsaurabh
                      Sep 7, 2021
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                      My name is Saurabh Jayan Menon, Loan account number LAN P403DHP1360974. The amount of INR 4861 was first deducted on 02/09/2021 and second on 06/09/2021 for INR 4861. Due to the second deduction my home loan EMI was missed due to which my penalties there is almost INR 3500. My account is currently in negative due to this transaction. I have tried calling them multiple times but no one is giving a proper response. I have attached the transactions as shown in my bank statement. I would like a full refund of the second emi that was deducted for this amount asap!!...
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      Sep 10, 2021
                      Updated by menonsaurabh
                      Still waiting for an update... Not received any information/call/message from the Bajaj team on this. I tried calling them but they are just sending me scripted messages.. Please assist and advise how to proceed.
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                        R
                        Raj kishor Singh Tomar
                        Sep 6, 2021
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                        I purchased realme narzo 30 mobile by bajaj finserv market on Aug15, 2021
                        Loan no 568RMDHG459968.
                        I have 2 issues.
                        1. I didn't get cashback Rs 500
                        2. Dealer took rs 899 in place of rs 399 processing fee.
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          P
                          pansy dsouza
                          Sep 4, 2021
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                          Address: Ultra housing Society,Dilip Guptr rd Mahim mumbai 400016

                          I have an EMI of 3, 400 going on with bajaj
                          You can check my previous repayment process, this time I have changed my account so the first EMI got bounced, from then till my next month emi Bajaj has called me 50 times daily 5-10calls in a day, repeated reminders reminding me for my next emi, this is very Unprofessional behaviour and total harassment the staff hired is uneducated ### who don't have basic manners to talk
                          I am putting an harassment case on you if this doesn't stop.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            D
                            Devendra Shitap
                            Sep 4, 2021
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                            I have taken loan Rs 200000 from Bajaj Finserv with interest 138000 but now after 4 years they are charging additional 120000 for loan closure saying that my loan now converted to flexi loan
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              A
                              Arvind Dada Bhandare
                              Sep 3, 2021
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                              Address: Pune

                              Bajaj finserv card unblocked
                              Bajaj Finserv customer support has been notified about the posted complaint.
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                                T
                                Tinta Sanu
                                Sep 3, 2021
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                                I have purchase a acer laptop on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 588/- activities.
                                Which is activited without my permission..
                                I am not acceptable to pay this cpp charges...
                                Cpp loan number 451DTBHH634174
                                So please cancel it as soon as possible
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear Customer,

                                We are unable to find CPP membership from the give details

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
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                                  Tinta Sanu
                                  Sep 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: Puthenparampil s.puram p.o Kurichy ,kottayam

                                  I have purchase a acer laptop on EMI in Bajaj finserv, But When I see the detail digital cpp telebinding EMI 588/- activities.
                                  Which is activited without my permission..
                                  I am not acceptable to pay this cpp charges...
                                  Cpp loan number 451DTBHH634174
                                  So please cancel it as soon as possible.
                                  Sep 3, 2021
                                  Complaint marked as Resolved 
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Please cancel digital cpp tele blinding
                                  Dear Customer,

                                  We are unable to find CPP membership from the give details

                                  Request you to connect with Bajaj Finance for membership cancellation request.

                                  Regards
                                  CPP Team
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                                    J
                                    jeffim james
                                    from Perumbavoor, Kerala
                                    Sep 1, 2021
                                    Resolved
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                                    Resolved

                                    I recently took one personal loan from bajaj finance in loan account no. : 436PTTHH212867. To this loan account, they added a CPP Liv Assist insurance plan in policy no. IL3408191 and Max BUPA Health insurance plan in Policy no.[protected]. I received few sms i can able to cancel these plans within 15 days of start date I contacted CPP's and Bajaj's Customer care to cancel these two plans but i'm not getting any proper response. Please help me to cancel these two insurance plans from my loan account.
                                    Sep 17, 2021
                                    Complaint marked as Resolved 
                                    After multiple emails sent to Bajaj finance, finally they cancelled both insurance plans auto applied to my personal loan and adjusted that amount to my loan account.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Sep 01, 2021
                                    Updated by jeffim james
                                    Why is my complaint status marked as resolved automatically after submitting the complaint
                                    Dear Customer,

                                    We wish to inform you that your CPP membership IL3408191 has already been cancelled on Sep 14’21 on the request received from Bajaj Finance.

                                    Regards
                                    CPP Team
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