Bajaj Finserv Complaints & Reviews

I recently purchased a Mobile Phone on EMI with BAJAJ FINSERV . They have activated another loan by the service called ECOM CPP TELEBINDING Loan:- 410ETBGW420083
They activated this without my authorisation and have deducted an amount of ₹321. The total amount is ₹1924. Hence I want a compensation and appeal to you to cancel this loan as soon as possible

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CPP Group India Customer Care

May 19, 2021

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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Dear sir/madam kindly resolve my complaint that my emi deducted from my account twice, first emi deducted from my account on 3 may 2021 at 9.44 am by ecs and after 30 minutes another time emi amount debited from my account on
3 may 2021 at 10.10 am by ecs. Name : Mahankali Parveen Rani loan account no. 4090CDGP585678, Product: Samsung tv

May 6, 2021

Complaint marked as Resolved

No, the company not emailed us but the money has credited into my account my issue is resolved . thank you.

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Address: 6th floor, Bajaj finsrv corporate office, off pune - Ahmednagar, viman nagar, pune - 411014

I had got an offer for health emi card so I have applied for card and paid the fees Rs.707 And 2 days its shown as in process but now no information is seen neither I have got card nor I have got refund.I have no customer care support. I m helpless. Please help

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May 04, 2021

Updated by Aloksharmagaur I had got an offer for health emi card so I have applied for card and paid the fees Rs.707 And 2 days its shown as in process but now no information is seen neither I have got card nor I have got refund.I have no customer care support. I m helpless. Please help

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Dear Bajaj Finserv,
मैंने अपना बजाज फाइनेंस के सभी बकाया राशि 2019 में जमा कर दिया था। तब आपके अधिकारी (बजाज फाइनेंस के HR) मुझे फ़ोन किए और बोले कि अब आपको कोई भी राशि जमा नही करना है। और मैं आपके लिए NOC 15दिन में भेज दूँगा। तब उन्होंने मुझे NOC भेजा ही नही और अब मुझे बोल रहे है ( 1200/- ) और जमा करना होगा। जब मैंने पूरी राशि 2019 में जमा करवा दिया था तो अब किस बात के लिए ये राशि जमा करवाना है। और फिर आपने 2019 में मुझे NOC क्यों नही भेजे। 15 से 20 दिन बाद भी मैं हरिद्वार, उत्तराखंड शाखा में 4-5 बार गया था फिर भी मुझे NOC नही दिया गया था।
अब मुझे बोल रहे है आपको 1200/- और देना होगा।

जब मैंने पूरा पेमेंट 2019 में जमा कर दिया था तो अब क्यों देना??
NOC नहीं लेने पर आप इस तरह से परेशान करते हो।

मेरा details: नाम- इंद्रदेव कुमार
मोबाइल न० [protected]
Email:[protected]@gmail.com
Customer ID:42631290
Branch: Haridwar

Product (1): VAS SERVICES
Last Instalment Due Date: 02.03.2019

आप इस पर क्या कार्यवाही करेंगे, मुझे Email करें और कॉल करके बताने का कष्ट करें।

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Address: ghaziabad

Dear Sir or Mam, In April Month their was the deduction amount Rs. 590, three time due to ECS RTN Charges the total value is deducted is Rs.1770/- please refund my ECS RTN Charges. It's would be fine that will they will charged me one time due to late i have paid after that they but right now they charged me three time please refund extra charged

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Address: ERODE

Hi sir/madam,
recently i bought a new a new phone by using my bajaj emi card.But ecom cpp telebinding has activated, id : C24ETBGR645237. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
Please resolve the complaint before May 2. Because the above mentioned date is emi date.
I hope that you will satisfy me.
note: 2 due amounts already debited from my account such dates are 02.03.2021 and 02.04.2021. please do an action to cancel the ecom loan as soon as possible.
thank you

Aug 6, 2021

Complaint marked as Resolved

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CPP Group India Customer Care

May 19, 2021

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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Dear Bajaj Finserv,
मैंने अपना बजाज फाइनेंस के सभी बकाया राशि 2019 में जमा कर दिया था। तब आपके अधिकारी (बजाज फाइनेंस के HR) मुझे फ़ोन किए और बोले कि अब आपको कोई भी राशि जमा नही करना है। और मैं आपके लिए NOC 15दिन में भेज दूँगा। तब उन्होंने मुझे NOC भेजा ही नही और अब मुझे बोल रहे है (1200+480=1680/-) और जमा करना होगा। जब मैंने पूरी राशि 2019 में जमा करवा दिया था तो अब किस बात के लिए ये राशि जमा करवाना है। और फिर आपने 2019 में मुझे NOC क्यों नही भेजे। 15 से 20 दिन बाद भी मैं हरिद्वार, उत्तराखंड शाखा में 4-5 बार गया था फिर भी मुझे NOC नही दिया गया था।
अब मुझे बोल रहे है आपको 1680/- और देना होगा।

जब मैंने पूरा पेमेंट 2019 में जमा कर दिया था तो अब क्यों देना??
NOC नहीं लेने पर आप इस तरह से परेशान करते हो।

मेरा details: नाम- इंद्रदेव कुमार
मोबाइल न० [protected]
Email:[protected]@gmail.com
Customer ID:42631290
Branch: Haridwar

Product (1): VAS SERVICES
Last Instalment Due Date: 02.03.2019

Product (2): CONSUMER DURABLE
Last Instalment Due Date: 02.04.2019

आप इस पर क्या कार्यवाही करेंगे, मुझे Email करें और कॉल करके बताने का कष्ट करें।

Bajaj Finserv customer support has been notified about the posted complaint.

Apr 29, 2021

Updated by shashi cool Bajaj Finserv Now reply me Product (2) Consumer Durable Samsung Led TV.
I had also completed all the payment in 2019, But today you have demand me 1200/-
Why, I should pay this payment?
Give reason & solution what we do????
Provide me NOC.

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Address: BAJAJ FINSERV ABOVE BISHAL MEGA MART GAR ALI JORHAT ASSAM PIN-785001

Website: www.bajajfinserv.in

Dear Sir,
My self Mr. Jaduynna Kr Borah from Jorhat Chandan Nagar Assam Pin:-785001. Sir I am having a personal loan from Bajaj Finserv, Loan No:-U10GPL[protected]. Due to Covid19 Pandemic situation I am unable to pay four EMI from Sept 20 to Dec 20 because of my business falling down very badly. But I continue my EMI from Jan 21 to till now. As discussed with concern authority, I paid my over due amount partly. Concern authority agreed for that. This April month i paid two EMI but the problem is that, today Dated 23/04/2021 around 2:38 PM one of a lady having mobile no:-[protected] from Bajaj Finserv called me on my registered mobile no:-[protected] But I could not pick up the call because of I riding bike. then she called to my wife mobile no:-[protected] cause of her number in the reference. The lady talked with my wife about my over dues EMI and behave very roughly. Now my wife is going to depressed and she was not in a good health conditioned. she is a heart patient. Already I loss huge amount of money in my business. Now my wife is felling scared after the conversation with the lady, Sir if anything happen to my wife then who should be responsible for that. Kindly look in to the matter as on priority basis.

Thanks and Regards
Jaduynna Kr Borah
Ph:-[protected]

Bajaj Finserv customer support has been notified about the posted complaint.

Apr 23, 2021

Updated by Jugal Borah Dear Sir,
My self Mr. Jaduynna Kr Borah from Jorhat Chandan Nagar Assam Pin:-785001. Sir I am having a personal loan from Bajaj Finserv, Loan No:-U10GPL[protected]. Due to Covid19 Pandemic situation I am unable to pay four EMI from Sept 20 to Dec 20 because of my business falling down very badly. But I continue my EMI from Jan 21 to till now. As discussed with concern authority, I paid my over due amount partly. Concern authority agreed for that. This April month i paid two EMI but the problem is that, today Dated 23/04/2021 around 2:38 PM one of a lady having mobile no:-[protected] from Bajaj Finserv called me on my registered mobile no:-[protected] But I could not pick up the call because of I riding bike. then she called to my wife mobile no:-[protected] cause of her number in the reference. The lady talked with my wife about my over dues EMI and behave very roughly. Now my wife is going to depressed and she was not in a good health conditioned. she is a heart patient. Already I loss huge amount of money in my business. Now my wife is felling scared after the conversation with the lady, Sir if anything happen to my wife then who should be responsible for that. Kindly look in to the matter as on priority basis.

Thanks and Regards
Jaduynna Kr Borah
Ph:-[protected]

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Dear Sir / Ma'am,

Please Cancel My CPP LIV ASSET Loan as I don't need it and also money is deducted from my account

Kindly refund the amount of Rs.2999.00 as this loan is activated without my approval and I don't have any information regarding this.

Loan type- CPP LIV ASSIST IN ECOM TB URBAN
Loan Account No.- 425ULAGI221549
Customer Id[protected]
Amount- Rs. 2999.00
Name- Sunita Solanki

Kindly look into this matter and do the refund at the earliest as I am in great need of money.

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CPP Group India Customer Care

May 14, 2021

Dear Customer,

We wish to inform you that your CPP membership IL1510388 has already been cancelled on Apr 27’21 on the request received from Bajaj Finance.

Regards
CPP Team

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Address: Office No. 601, 6th Floor, Bajaj Brand View, CTS No 31, Pune Mumbai Road, Wakdewadi, Khadki - 411001

My fried Manish Keshari referred for loan. I was told 1% charges. 50 rupees per lakh as stamp duty and no other charges, foreclosure charges.
However, there is additional charges:

1. fitness report charges 4999 rs.(must be 0)
2. Flexi charges 5999 (must be 0)
3. Stamp duty 2800(should be around 700).
4. foreclosure charges 4%

I am not denying 0.82+ gov charges as same has been applied to my friend who referred me. Same was told over phone but in the agreement it came out.
I never experienced such a fraudulent activities from executives of a reputed institute at least. So I believed and as executive asked to accept the email request.

Now, it's my request to wind up such fraud charges to retain a good faith for Bajaj.

Bajaj Finserv customer support has been notified about the posted complaint.

Apr 23, 2021

Updated by Sandeep ub kale https://www.consumercomplaints.in/bajaj-finserv-odpl-loan-c2793815.
Similar complaint like mine. Is this kind of business Bajaj is doing?

May 04, 2021

Updated by Sandeep ub kale @Bajaj could you update on this complaint. I have been trying to get answer from you since long on the point but you people have no time to work on customers issue. Did I made a mistake by choosing Bajaj Finserv?

May 05, 2021

Updated by Sandeep ub kale @Bajaj you people are asking for proof of telephonic communication. But do you know that call recording is illegal without consent.
Also, why you people are cheating customers by saying 1% charges and actually applying more than 2% charges? Is this way your organization is jumping profits by looting customers?
If my friend had been applied 1% charges and so he referred me. The same had been communicated by your executive on telephone. In documents you had applied additional and hidden charges. This is fraud.
Dont worry, I will make sure none of the person from my network in Pune, Mumbai, you will be able to cheat. Also, I will take help from legal authorities to get back my hard earned money Rs.13000. I will not let you people digest them. I will try hard to put my case in front of all known/unknown people to understand how you are making profit. It will definitely make you loose more than 13K for sure.

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Sandeep U Kale

from Pune, Maharashtra

May 8, 2021

Why there are so many complaints about Bajaj Finserv and having a similar pattern. I think Bajaj must pay attention to such complaints and stop cheating with such frauds.

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An amount of rs. 117 is deducted through ecs from my savings account bank without any information.I don't have any loans with this company.
Kindly refund my amount of rs. 117 at the earliest.

Message i got

ALERT: Your A/c xx1752 has been debited for Rs.117 on 16th Apr 2021 through Debit mandate towards BAJAJ FINEMI-BF[protected].

Regards,
Prasad

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Sssivakmr6

May 15, 2021

Hi, I got a sms saying bajaj finance debited 117 from my account. I didn’t not authorize anywhere.

Attached image

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Address: TAMLA BRIDGE 02

Without my authorization how some one plant an loan
one of them called me and forcing me to say yes please help me to back my money.
Product:
DIGITAL CPP TELEBINDING

Loan Account Number:
498DTBGM561556

Annualized Rate of Interest:
0%

Total Loan Amount:
Rs. 1, 924

EMI Amount:
Rs. 275

Principal Outstanding:
Rs. 824

Total Amount Repaid:
Rs. 1, 100

Bajaj Finserv customer support has been notified about the posted complaint.

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CPP Group India Customer Care

Jun 24, 2021

Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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I ordered for Vivo V20 Pro 128 GB Moonlight Sonata (8 GB RAM) on 13th April 2021, 5.38 pm through Bajaj Finserv e-store from MAA LAXMI ELECTRONICS MUMBAI for RS 26, 991 for an 12 month EMI of RS 1588 & downpayment of RS 7939.
But till date my order is not yet confirmed & the amount for the same has already been debited from my Bajaj Finserv EMI card limit.
Today I received call from seller that the price for which I ordered Vivo V20 Pro 128 GB Moonlight Sonata (8 GB RAM) is not appropriate and that he will not deliver the product for which my Bajaj Finserv EMI card limit is reduced. Please either deliver the product at same price rate or cancel the order & refund the deducted/debited amount to my Bajaj Finserv EMI card as soon as possible.

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Address: Jaipur

I noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I would like to inform that on dec-2018 i purchase mobile under 6 months emi scheme and and i paid last emi in july-2019 after 6 months of settling the emis and all. Again bajaj finance deducted the amount of rs 117/-with any information. Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
At the time of loan processing your representative need to inform all the details and they deducted the money for bajaj emi card also almost a year completed still i didn't get the emi card also.
My humble request with bajaj finance customer keep hopes and faith in you. So kindly dont loose your customer for this kind of mistakes.

Regards,
Shimbhu dayal Yadav

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An amount of rs. 117 is deducted through ecs from my savings account o[censored]nion bank without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card number [protected] that was send to my address was never applied nor requested by me still it landed up at my place. I totally don't understand after 3+ year they apply these kind of charges which are totally irrelevant.
Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@yahoo.com
[protected]

Regards,
Ujef

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Address: Basavaraj S Kumbalavati Home No 117 KUNDARAGI BILAGI

Hi

Could you please provide reason for which you have deducted amout
without any intimation and not using Bajaj finserv service also

Kindly let me know to stop your service and in future, if you deduct amout intimation, will take seviour decission.

Kindly reverese amout and stop your service and Don't need your service.

Regards
Basavaraj

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Address: Amritsar punjab

Sir I applied a EMI card Few past days. For Card application All steps have done by me with Emi card fees Rs 567 Dt 27 Mar 2021. After that I am waiting for card Confirmation But your response is Nill
Please Solve my problem as soon as possible I am very frustrated for you this behaviour. Screen shots attached herewith

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Hi Team,

On 13th April 2021, I received a message from Citibank that ECS debit of Rs 1180 happened successfully.

When I checked my account, it went to Bajaj.Attached is the screenshot .

I had never did any transaction from bajaj whose emi is 1180, which means it is a fraud from Bajaj or KEB Hana bank.

Could you please refund my money back to account.

Mohd Ali imadi
[protected]

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Address: Pune

I have not registered myself with Bajaj Finserv neither taken loan in past still I am getting unwanted promotional SMS and calls which disturbs me a lot during work and sometimes in the night.

I am hereby warning you to stop sending loan related SMS and promotional calls else appropriate legal action will be taken against you.

Also please note that you are sending some links in SMS, in case of any fraud iit will be responsible and liable to pay the loss due to online fraud.

Sagar Aphale

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Address: Thane

I have taken the bajaj card in Nov 2020 and in the first EMI, my 153rs debited extra with the first EMI. Bajaj person told me this is the first time they have cut as GST amount and I have accepted that.
But,
on 6th Feb 2021 again they have debited 118rs from my account in the name of bajajfin_mndtvrfchgs_dec20. When I asked they emailed and told me that it was ecs charges by the bank. When I contacted with the bank they told me that it is deducted by the bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond to it. They are unnecessarily charging again and again and while taking card they are saying this is free card no any other hidden charges are there. and withing 4 month they have debited twice.
I will close this card once I am done with my all EMI's. also not refer to my friends and colleagues.

Please register my complaint and help to resolve it asap.
Contact : +91 [protected]
Name Abhishek Gole.
Location : Thane
Bank : Axis

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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 69

Deactivation of CPP TELEBINDING Service

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Bajaj Finserv- double emi deducted

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Pay health emi card fee but car not receive

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When you provide me NOC?

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Unauthorized ECS RTN Charges

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Cancellation of my ECOM CPP TELEBINDING

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Provide me NOC.

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Miss Behavior to my reference person

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Cancellation and Refund of CPP LIV ASSIST IN ECOM TB URBAN Loan

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Bajaj OverDraft facility applied additional charges than told

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Deduction Rs117 without any information

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Cpp telebinding

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Order # 1003071905

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Debit Rs 117 rupees in my account

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Unauthorised deduction of 117rs

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Deducted amount without intimation

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For Applying Electronic EMI card

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Fraud ECS debit of Rs 1180 from my Citibank account

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Unwanted messages and frequent promotional calls

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Debited 118 rs on 6th Feb 21

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