Claimed

Bajaj Finserv Complaints & Reviews

1.6
Updated: Nov 20, 2025
Complaints 6856
Resolved
2028
Unresolved
4828
Contacts

File a complaint to Bajaj Finserv

Having problems with Bajaj Finserv?

File a complaint and get it resolved by Bajaj Finserv customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bajaj Finserv reviews & complaints page 69

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ash.m
from Ernakulam, Kerala
Feb 1, 2021
Report
Copy

I have purchased a mobile, loan id: LAN 449ECFG0666823. But ecom cpp telebinding has activated, id : LAN 449ETBGP985725. It has been made without my consent. Please deactivate the ecom cpp telebinding before my installment date.
Please resolve the complaint before february 2. Because the above mentioned date is emi date.
I hope that you will satisfy me
+2 photos
Bajaj Finserv customer support has been notified about the posted complaint.
Dear Customer,

We wish to inform you that your CPP membership IAA932085 has already been cancelled on Feb 5’21 as per request received from BFL

Regards
CPP Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shanthi shan
    from Thiruvananthapuram, Kerala
    Feb 1, 2021
    Report
    Copy

    I order Samsung washing meaching in Bajaj finance marketing app but now due to some reason I want to cancel the order am trying from 1 week
    ORDER NO : [protected]

    Hi SHANTHAKUMARI,
    Your order [protected] for Samsung 6.2 Kg Fully Automatic Top Load Washing Machine Silver Black (WA62M4100HV/TL) has been placed and will be confirmed shortly by the dealer.
    Offers Applied:
    -Cashback : Rs.0
    -Instant discount : Rs.0
    -Free NA worth : Rs.0.
    Your exchange offer value is 0. You will receive this amount in your bank account at the time of pickup of the exchange product.
    Track your order and get loan details here http://bit.ly/2EFMDNE .

    For any queries, please write to us at [protected]@bajajfinserv.in
    Bajaj Finserv Direct EMI Store
    Bajaj Finserv customer support has been notified about the posted complaint.
    Feb 01, 2021
    Updated by shanthi shan
    As soon as possible cancel my order
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      raghubir2437
      from Delhi, Delhi
      Jan 31, 2021
      Report
      Copy

      Address: House No 1164, Sector-7, U.E,Kurukshetra,Haryana Mob no 8527979164

      With due respect I would like to submit that the undersigned is working in Ministry of Defence as Director (JAG/NFSG) and posted at Pune.
      That my son Avinash has taken financial assistance from M/s Bajaj Finance Ltd located at sector 17 Kurukshetra. He is paying EMI regularly and last payment made on 02/01/2021(Statement Enclosed)
      That Mr Kamal recovery Manager (Mob No [protected]) is harassing him and asking to pay forcefully without any reason.
      On 31 Jan 21 he sent three people to my house at about 3 PM. They started shouting using unparliamentary language and misbehaved with my wife. This type of Gundagardi has defamed me in the society and also against the RBI guidelines. Thus my family has been threatened by them without any fault.(CCTV footage also enclosed)
      I therefore request you to safeguard and investigate the matter to stop such nuisance and take drastic action against the culprit immediately.
      An immediate action will be highly appreciated
      Raghubir Singh
      m [protected]
      +1 photos
      Bajaj Finserv customer support has been notified about the posted complaint.
      Jan 31, 2021
      Updated by raghubir2437
      CCTV footage are enclosed in link given below

      https://photos.app.goo.gl/yCT98Xa1j8RFoy3o7
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vaishali bhadani
        from Vasai-Virar, Maharashtra
        Jan 29, 2021
        Report
        Copy

        Address: Mumbai

        Respected sir,
        My loan account number is 57HFPEE124110 and 577HFPFV474500

        I have been writing emails to your team since last six months regarding the reason of block of limits.

        Because I have never defaulted in your EMIs nor my CIBIL is bad or adversely affected then why my limit is blocked.

        Moreover How can you reduce the limit without intimating us??.

        Further I have paid your AMC for the full year in advance for both the OD.

        If I can not have available the flexi od balance for any particular month then what is the use of Annual maintenance charges payment.

        If loan amount is blocked then I should also be refunded the proportionate processing fees collected by you at the time of disbursement.

        If you people will behave like these in totally unprofessional and unethical manner then I would never ever deal with Bajaj finserv.Me and My husband were your customer since last five years without any default in your payments. and this time its worst experience i have faced.

        There are many other finance companies who give loan at very lower rate than you offered.

        Moreover I do not want to use your fund anymore. If you can freeze the limit it's better to close the loan account. because it is of no use to keep it open without use.

        I kindly request you to close the both accounts and do the needful at the earliest.
        Bajaj Finserv customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          L
          Love151990
          Jan 24, 2021
          Resolved
          Report
          Copy
          Resolved

          Lockdown time EMI bounce charges

          April and may monthe bounces my emi in this time lockdowen is time call kr ke ye log hrash kar rhe or shi jankari v nhi de rhe bar bar office jane ke bad v bol rhe hmare hath me kuchh nhi or call kar ke kha rhe office ja ke steal kriye or emi complete ho gya h
          Loan no.4I0ECFFM234140
          NO.4I0ECFFP530381
          NO.4I0ECFFW384685...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          R
          Rumandla M Suseela
          from Hyderabad, Telangana
          Jan 23, 2021
          Report
          Copy

          Address: kukatpally, Hyderabad, Telangana

          Rs. 295.00 is getting debited from my SBI account xxxxx466143 daily from 22.01.2021. We are very middle class and every rupee means a lot for us. This is a very shocking issue. Unable to solve please stop this and also return my money back.
          Bajaj Finserv customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            MosesAkash
            Jan 23, 2021
            Resolved
            Report
            Copy
            Resolved

            Request for cancellation of digital cpp telebinding. Which extended warranty is added without my knowledge. So please accept my cancellation request.
            Customer id :[protected]
            Loan No: 448DTBGP061130
            Registered Mobile No : [protected]
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Bajaj Finserv customer support has been notified about the posted complaint.
            Dear Customer,

            Request you to connect with Bajaj Finance for membership cancellation request.

            Regards
            CPP Team
            Dear Customer,

            Request you to connect with Bajaj Finance for membership cancellation request.

            Regards
            CPP Team
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              palanivel k
              Jan 22, 2021
              Report
              Copy

              On 19.01.2021 I ordered a 43inch samsung FHD tv using my bajaj Emi network card in samsung shop app.Immedietly i cancelled that order because i saw offers on amazon.Till now i did'nt get my limit back and loan account is active
              Im attaching the screenshot of order conformation and order cancellation.
              I need to purchase in amazon republic sale so Kindly please cancel that loan and revert my limit before 24jan2021
              My customer_id[protected]
              +3 photos
              Bajaj Finserv customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                Hasib Munsi
                Jan 21, 2021
                Resolved
                Report
                Copy
                Resolved

                Sir,
                I have bought some Electronics on Emi from Bajaj finance few days ago . But now I m seen that I have another loan in my account without my knowledge that’s call LIFE INS EMI CARD BOT (CPP LIVE ASSIST) and LAN No is – V38EBLGO449993 . I am not interested in this CPP LIVE ASSIST because of some financial Issue so please I request you to cancel this loan as soon as possible.
                My asset care policy number is IL2007370, Amount – 1199, My Emi will start from 02-January-2021 Please do it fast.
                NAME – HASIB MUNSI
                CUSTOMER ID –[protected]
                CPP LIVE ASISST MEMBERSHIP NO .- IL2007370
                Aug 5, 2021
                Complaint marked as Resolved 
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  reema19844
                  Jan 21, 2021
                  Report
                  Copy

                  Dear sir,

                  bajaj recovery person [protected] harassment, torchered abusing us every month in spite of doing payment every month harrashed.

                  They told me i live in yerwada pune maharshtra i will kill you damage your property i[censored] dont pay emi today 1629.00

                  kindly take necessary action otherwise i will do suicde facing such type harrashement torchered.

                  Regards
                  reema singh
                  [protected]
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tejeaswar Reddy
                    Jan 21, 2021
                    Report
                    Copy

                    I ordered a phone in Flipkart and doesn't purchase insurance. After buying the 2 months of Mobile then added cpp telebinding so please remove it ..
                    In bajaj apP
                    LAN : T84ETRGN853610
                    +1 photos
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      GuruSubhash
                      from Lucknow, Uttar Pradesh
                      Jan 20, 2021
                      Report
                      Copy

                      Sir,
                      I have purchased a HP Laptop with Loan Agreement No. 456DTB[protected] Dated 31/12/2018 . I have paid all EMIs in due time every month and received No Dues Certificate on 28/10/2019. (copy attached her)
                      After issue NO DUES CERTIFICATE it is not fair and very regretful that you have debit Rs. 217/- on 16/01/2020 and Rs. 217/- on 16/01/2021.
                      I have contact my Bank to solve but they tell that to ask you for intimate to Bank for stop ECS.
                      So pl. take needful action accly. and refund my total amount Rs. 234/- with interest at earliest.
                      Thanking you.

                      Subhash Chandra Guru
                      Bajaj Finserv customer support has been notified about the posted complaint.
                      My complaint not resolved till date i.e. as under
                      Sir,
                      I have purchased a HP Laptop with Loan Agreement No. 456DTB[protected] Dated 31/12/2018 . I have paid all EMIs in due time every month and received No Dues Certificate on 28/10/2019. (copy attached her)
                      After issue NO DUES CERTIFICATE it is not fair and very regretful that you have debit Rs. 217/- on 16/01/2020 and Rs. 217/- on 16/01/2021.
                      I have contact my Bank to solve but they tell that to ask you for intimate to Bank for stop ECS.
                      So pl. take needful action accly. and refund my total amount Rs. 234/- with interest at earliest.
                      Thanking you.

                      Subhash Chandra Guru
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Nithu Dhanu
                        from Mumbai, Maharashtra
                        Jan 20, 2021
                        Report
                        Copy

                        Address: #1041,chandrappa Road, Kamalanagar

                        Hi,

                        I see that there was a ecs debit from my citi account on 19th of Jan 2021.
                        19/01/2021 intercity ecs paid paid to bajaj c4040cd2647:1000009:tech process refno:[ 4040cd2647] - keb hana bank Rs. 117.0

                        I believe this payment of the ecs was completed by June 2017. However, not sure why and for what reason this amount was debited from my account.
                        Can some one please respond and give me an explanation.
                        Bajaj Finserv customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          prahalad hotker
                          from Hyderabad, Telangana
                          Jan 20, 2021
                          Report
                          Copy

                          My amount of Rs117 is deducted for unknown reason what is the issue?
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DeepikaMD
                            from Chennai, Tamil Nadu
                            Jan 19, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have RBL super bajaj credit card, without my knowledge, your bank put the shield insurance:- health insurance Rs.15000/ card protection plan Rs. 600 /- on my name and that amount is converted to pay like EMI . I did not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not paying the insurance amount please cancel this insurance and refund my amount to my card .for further details call me.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            This is absolutely ridiculous I need an explanation. And I am not going to pay for the amount. Rs.15000 debited without my and knowledge and cant even contact any person. Is this the way to scam people's money? I need a refund and even a cancellation of the bajaj finserv card. And please make the support person to talk in English properly or Tamil. I don't need a person talking in Hindi when they call. kindly resolve the issue asap.

                            RBL SuperCard Rshield Insurance auto detecting from my card - Comment #3789559 - Image #0
                            Dear Customer,

                            We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

                            Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                            Regards
                            CPP Team
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mehnaz khantoon
                              from Darbhanga, Bihar
                              Jan 19, 2021
                              Report
                              Copy

                              My bank account has been debited for 1446.9 f

                              Dear Bajaj,

                              I MEHNAZ KHATOON

                              My customer ID[protected]

                              At present nothing any relationship with bajaj finance.
                              My bank account has been debited for Rupees 1446.9

                              Date 019/01/2021 debited Rs.590.00
                              Date 019/01/2021 debited Rs. 458.78
                              Date 019/01/2021 debited Rs. 398.12
                              Total Rs. 1446.9 in 3 times for some
                              "Dirdb" charges.
                              May I know what charge...
                              +1 photos
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy
                              P
                              Pramod S Baghel
                              from Delhi, Delhi
                              Jan 19, 2021
                              Report
                              Copy

                              An amount of rs. 117 is deducted through ecs from my savings account of Bank of Maharashtra without any information. I don't have any outstanding amount with this company.
                              I dont know the reason for the deduction, the bajaj finserv card -customer ID: 31621049 that was.

                              Bank entry detail as follows:
                              Rs. 117.00 on 18-JAN-2021 by ACH TP ACH BAJAJFIN[protected].

                              Kindly refund my amount of rs. 117 at the earliest. You can contact me on [protected]@gmail.com
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Feb 04, 2021
                              Updated by Pramod S Baghel
                              Daily at-least 02 times calls are coming from Bajaj Finance to take new loans but no response regarding this complaint yet.
                              May 26, 2021
                              Updated by Pramod S Baghel
                              No response from Bajaj Finance yet, only automated tele-calls to sell new schemes comes, very bad customer service
                              Helpful
                              14 other people found this review helpful
                              14 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abhi Lashkari
                                from Mumbai, Maharashtra
                                Jan 19, 2021
                                Report
                                Copy

                                NAME:- JAYSUKHBHAI RAMDASBHAI LASHKARI

                                ORDER ID :-[protected]

                                MOBILE No.(Registered):- [protected]
                                HELLO,

                                I oder a Redmi Note 9 Pro Max 128 GB Aurora Blue (6 GB RAM) on 17th January, 2021 at 11:17 pm and today is 19th January.

                                I want to cancel my order because still after 2 days of wait i didn't get the conformation call from the seller and i don't want to wait now So, kindly cancel my order please cancel it as soon as possible because i want to purchase from my card so please revive the limit of my bajajfinserv emi card. My limit is after placing order of ₹17, 999, is ₹22, 001 so please rebuilt the limit i am cancelling the order.

                                Thank you.
                                +3 photos
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  GuruSubhash
                                  from Lucknow, Uttar Pradesh
                                  Jan 18, 2021
                                  Report
                                  Copy

                                  Sir,
                                  I have purchased a HP make Laptop in Dec. 2018. I have make all EMIs in due time i.e. 6 months and recieved NO DUES CERTIFICATE from Bajaj Finserve. (attached here) But the company debit amount of Rs. 117/- in January 16, 2020 and again January 16, 2021. This is not fair and unprofessional after issue of No Dues Certificate that without information debit amount.
                                  So you are requested that take necessary action and refund my said amount i.e. 234/- at earliest.
                                  Thanking You
                                  Subhash Chandra Guru
                                  +1 photos
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    gregore joy
                                    from Hyderabad, Telangana
                                    Jan 18, 2021
                                    Report
                                    Copy

                                    Address: Piravom, Nirappu

                                    #cheating #bajaj #bajajfinserv
                                    I have recently got a call from one of your employees NIsha and she explained about the OD facility of bajaj finserv. As per them there was an offer and there will be only .5% deduction as processing fee and after completing all the processing i got to know that they changed the processing fee to 1%. And Yesterday the loan got sanctioned and the amount was 10, 04, 999 and I got only 9, 81, 499 ie, 23499 deduction. Now i contacted Nisha and she is saying everything will be there and much more like maintenance charge .3%, Force closure charge 4% and interest for the initial deduction a lot more. I can't accept this at any cost and cancel all the things. Your employees forced me to accept all the agreements by disturbing me everyday. And this is purely cheating as per me. So I am requesting you to cancel everything.
                                    +5 photos
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Jan 19, 2021
                                    Updated by gregore joy
                                    Not resolved yet
                                    Jan 20, 2021
                                    Updated by gregore joy
                                    Still they are not worked on my issue
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit