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Bajaj Finserv Complaints & Reviews

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Updated: Aug 17, 2026
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Bajaj Finserv reviews & complaints page 78

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V
vikramsinhraje
Dec 8, 2020
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Address: Bajaj Finance Ltd. office no 601, 6th Floor Bajaj Brand view Building CTS no 31, Old Mumbai - Pune Hwy, Wakadewadi, Pune, Maharashtra 411003

Loan Account Number - 402SPFEX530460

I was sold this product with false commitments and the salesman did not inform me of the yearly maintenance charges and Foreclosure charges for the same. I had even told the sales man I do not need this loan he said sir please take this loan keep it active for 1 year and then you can foreclose it without any charges.

In order to sell the product to me knowing the customer will not accept this loan by understanding the terms and conditions he gave me false commitments verbally on the call asked me to send an email to bajaj finserv accepting the offer where no terms and conditions were written and the Sales man signed the physical loan agreement copy himself and submitted it to bajaj fineserv.

After completion of 1 year tenure I was charged around 2400 Rs as maintenance charges. when I enquired to foreclose, I was informed to pay 38, 000 Rs as foreclosure charges. then I got to know the exact plot. I was misled by Bajaj finserv sales representatives by using illegal ways by signing the agreement themselves. I even called the Bajaj customer care yeasterday and raised a formal complaint with Bajaj however the service request was closed without even contacting me and trying to understand the fraud intentions of the Sales executives involved in selling me this product. Now I would like to inform Bajaj finserv by consumer complaints forum. if they do not act and allow me to foreclose the loan without any charges, i would go ahead and lodge and FIR and legal complaint against Bajaj finserv by trying to impersonating me and signing themselves the legal agreement copy to be signed by me physicals without even informing me.

If you want to verify my signatures. I even had my home loan with bajajfinserv that I closed recently. the signatures of mine can be validated from there to the document attached for this salaried personal flexi loan they tried to sign exactly like me but we can easily note down the difference between the original & duplicate.

Please check the repayment schedule, I have not used this loan and have to unnecessarily pay charges for fraud activities done by BajajFinserv sales representatives.
Bajaj Finserv customer support has been notified about the posted complaint.
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    timson titus
    from Powai, Maharashtra
    Dec 8, 2020
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    Address: Kollam

    Ecom cpp telebinding has been activated for me without my consent. my loan id is LAN-444ETBGM431756...I want to cancel this...i dont want this...please cancel it as soon as possible...
    Bajaj Finserv customer support has been notified about the posted complaint.
    Dear Customer,

    We wish to inform you that membership has already been cancelled on Dec 11’20 as pre request received from Bajaj Finance.

    Regards
    CPP Team
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      L
      Latheefpk
      from Powai, Maharashtra
      Dec 7, 2020
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      Address: Abdul latheef pk poovakkuzhi house po Kanayam shornur palakkad kerala

      I have purchased a mobail on EMI from bajaj finance(I paid some amount on downpayment), my EMI Rupees 1099/- Per month for 7 months.
      But now received msg from bajaj finance that ur EMI is Rupees 1379/-, after that i checked my loan details the digital cpp telebinding activated without my permission.5UIDIDGk105185
      My loan no is
      It's totally fraud, I do not agree to pay these CPP charges.
      Please take action as soon as possible.
      ADVERTISEMENT
      Aug 9, 2021
      Complaint marked as Resolved 
      Bajaj Finserv customer support has been notified about the posted complaint.
      Dear Customer,

      Request you to connect with Bajaj Finance for membership cancellation request.

      Regards
      CPP Team
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        J
        Jevita
        from Bengaluru, Karnataka
        Dec 7, 2020
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        Address: https://www.bajajfinservmarkets.in/emi-store/mobiles-tablets.html?utm_source=cap&utm_medium=google&utm_campaign=sg_bfl_mkt&gclid=EAIaIQobChMIx9Or_uG77QIVEwByCh09DwUBEAAYASAAEgKtb_D_BwE

        I bought an iphone 12 white using Bajaj site. Bajaj site says they will deliver the product in 24 hours. Now its more than a week from the time i placed the order. After following up multiple times with the seller, seller confirmed that they dont have iphone 12 in white color in mentioned internal storage. When i asked seller to cancel the order they say they dont have that option to cancel the order and they asked me to reach out to Bajaj and when i dropped email to Bajaj with req id SR45457595, customer supports says i have to deal directly with the seller. When there is no product with the seller, how can Bajaj sell it in its site and later wash its hands from responsibilities???
        Bajaj Finserv customer support has been notified about the posted complaint.
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          S
          Siby Edwin
          from Powai, Maharashtra
          Dec 6, 2020
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          I payed my emi as advanced payment on dec1 2020 but i got a message on dec 6 your emi is bounced. What is this??
          Bajaj Finserv customer support has been notified about the posted complaint.
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            C
            Chandan9999
            from Powai, Maharashtra
            Dec 6, 2020
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            I had ordered an IPhone 11 64 GB Black from Bajaj Finserv EMI Network Card online on Bajaj Market app on 4 December 4:58 pm. My order ID is [protected] and registered mobile number is [protected].I checked with the store after 24 hours since I placed the order and the product is out of stock. So the order is still not confirmed and I want the order to be cancelled and reset the credit limit of my EMI Network Card.
            I request you to please cancel the order.

            Thank you
            Bajaj Finserv customer support has been notified about the posted complaint.
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              D
              dk2612
              from Powai, Maharashtra
              Dec 5, 2020
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              This fraud against bajaj finserv online home loan fraud. 14 nov 2020 around 10 am calling for [protected] no for home loan related. Send wts app detail in [protected] no for loan approved in low interest. send document to respective person. 10.43 am mail in your loan approved plz pay the processing fee 6000 rs. For bajaj Finserv pvt.ltd. ac.no is [protected] act is bank of baroda . pay amount 6000. After 11 pm around second mail your loan 23 lac hold RBI due to GST & Tax purpose. Pay amount 2% is 46000 rs after pay all amount will be refunded. I m pay this amount phone pay no is [protected]. After 15 mins 3rd mail your amount hold by NOC verification pay 9% of loan amount. total amount is 2, 07, 000 after she tell half amount pay 1, 35000 rs. But I m pay 48000 rs after 48000 not more amount transfer. Per day limit is 1 lac. After 3 pm I m watch your video against this new type of fraud. That’s I can realize that this this online fraud. I m compliant my bank customer care, after fill the dispute amount for in my acct Brach. Also compliant in khadeshwer police stn . bank manager says report in cyber crime cell. After fraud person wts apps and calling no is on she tell in pay remains amount & ur all money refund. I m tell him to I m not send any money compliant in cyber cell. No any satisfied replay in my bank, phone pay & UPI, cyber crime cell, bajaj finserv company, RBI also not responded. Plz help me
              Bajaj Finserv customer support has been notified about the posted complaint.
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                M
                Mahangu Ram Kahar
                from Powai, Maharashtra
                Dec 5, 2020
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                Sir my mobile number is [protected].please cancel my CPP LIV ASSIST IN ECOM TB URBAN as fast as possible.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
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                  A
                  Amjad 8468
                  Dec 4, 2020
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                  Loan Account Number:571ULAGJ517976

                  Total Loan Amount: 2999

                  EMI Amount: 600

                  Deducted Amount: 600 (on 02/12/2020)

                  I have purchased a mobile phone by bajaj emi card with 6 month emi, but at the time of purchase I clearly checked that I do not need of extended warranty, and after few days when I checked the bajaj app I saw loan of mobile phone and its details and NOT found any extended warranty, but when I got the reminder massage of EMI I looked it there is showing an extended warranty loan is added to my account without asking me, my mobile phone's EMI is 2165 Rs and I got the massage of 2765/-.how can you do this, I am the person who is responsible to pay EMI AND HOW IS IT possible to add a loan with 6 month EMI to my account. The EMI of 2765 is deducted but I want my money back of 600/- and cancel this membership policy as soon as possible..If this is not resolved by here I will surely look into next steps and complaint this in consumer forum. I don't need that extended warranty and its loan.
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Dear Customer,

                  Request you to connect with Bajaj Finance for membership cancellation request.

                  Regards
                  CPP Team
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                    R
                    rkums12345
                    Dec 4, 2020
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                    Dear Sir
                    I have taken personal loan from bajaj finservice Loan agreement No.403PMT41714751 dt 09/06/2017 and I had paid fully and closing the account foreclosure basis on 28/02/2020 my payment transaction reference No.[protected] Rs.12939.64.

                    I had received no due certificate by mail the same on 28/02/2020 but last 26/11/2020 and 27/11/2020 Rs. 295/- each totally Rs. 590/- debited from bank account by illegibly.

                    So, I request you to kindly take action as early as possible
                    Thanks and regards
                    Kumaran
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      S
                      sandeep0418
                      from Powai, Maharashtra
                      Dec 3, 2020
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                      I have taken personal loan from bajaj finserv but some of personal issued that time i have missed the EMI. But after that bajaj finserv employee call me and said me Sir pay your principal amount that is 13953 And your penalty will be waiver so don't worry first pay the amount, So I have paid that much amount 13960. Bajaj finserv employee Mr. Ajay and Muskan told when you do the payment you can get letterhead AND NOC from our side and your penalty be waiver. After payment they not receiving my calls and not provide me and documents from bajaj finserv. They people cheating with me and not pick my calls also and I have recording also. so i have request to please waiver the penalty and give me the letterhead and NOC.

                      Mr, Ajay & Muskan (DELHI)
                      mobile : [protected]

                      My number: [protected]
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        S
                        Siddax
                        Dec 3, 2020
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                        Address: Pune

                        Dear Bajaj,
                        i have purchased a phone worth 11, 799 and sanction it with otp of the same amount. but now while paying the emi, i got to know that the CPP LIV ASSIST IN ECOM TB URBAN on Rs.2999 with loan account number 402ULAGJ387522.

                        kindly cancel the insurance which has been frauded added in my purchase. i don't want it. Cancel it as soon as possible, so that i can pay my regular emi of phone on time.
                        Due to covid, i am not at all interested in any such frauded insurance which i have not opted.
                        Dear Customer,

                        Request you to connect with Bajaj Finance for membership cancellation request.

                        Regards
                        CPP Team
                        Sir,
                        Please Cancel My loan.
                        loan type- CPP LIV ASSIST IN ECOM TB URBAN
                        Account- 402ULAGM548968
                        Amount- 2999
                        Name- Kavita Dalvi
                        I am not interested in this unknown loan.
                        Please, I request to you cancel this loan as soon as possible & refund the amount which debited by you ASAP.
                        CPP Group India Customer Care's response, May 12, 2021
                        Dear Customer,

                        Request you to connect with Bajaj Finance for membership cancellation request.

                        Regards
                        CPP Team
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                          S
                          SANJIBAN DASGUPTA
                          Dec 3, 2020
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                          To
                          Bajaj Finserv,
                          Dear Sir,
                          Subject: Amount showing in CIBIL REPORT as outstanding in respect of Digital Product Finance vide Loan A/c Number 498DPF75338087 to the tune of Rs 5, 555/- whereas the entire amount have been repaid in full
                          With reference to the captioned subject the undesigned most humbly and respectfully would like to bring into your kind consideration and necessary perusal that an amount to the tune of Rs 5, 555/- is showing as pending towards Digital Product Finance vide Loan A/c Number 498DPF75338087. The aforesaid loan was to the tune of Rs 9, 723/- payable in 7 EMI to the tune of Rs 1, 389/- On perusal of the CIBIL Report it is apparent that only 3 EMI are showing as paid i.e EMI paid on 02/07/2018, 02/08/2018 and 02/09/2018 whereas the undersigned have cleared all the EMI’s ending on 02/01/2019.
                          The SOA Statement downloaded from Bajaj Finserv are enclosed herewith for your kind perusal.
                          You are requested to update MY CIBIL showing no dues pending in connection with the aforesaid loan and issue a no dues certificate to the undersigned.
                          It is pertaining to note that the undersigned have been regular in repayment of all the loans taken from Bajaj since 2014. Even the undersigned have not taken EMI Monitoroum during the COVID period.
                          The error in reporting in CIBIL have caused hardship to the undersigned
                          You are earnestly requested to do the needful in respect of the aforesaid subject.
                          Thanking You,
                          Yours faithfully

                          SANJIBAN DASGUPTA
                          Date: 03/12/2020
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            K
                            kunalkumar576
                            Dec 3, 2020
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                            Resolved

                            Address: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014
                            Website: bajajfinserv.in

                            The loan was activated on 13-Nov-2020 on telephonic call despite of my rejection, an unauthorised loan was activated without my permission, active Loan account number is -4L6ULAGK435024 .I want this loan should be cancel any how immediately and refund for the same deducted amount to be credit in the respective account, for this i also processed offline request.I also don't want such types of call on my number regarding any such policy.
                            Dec 14, 2020
                            Complaint marked as Resolved 
                            company representative responded to the mail and complain and helm me to cancel and get refund. thank bajaj finserve
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              Mt gwite
                              Dec 3, 2020
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                              Address: C/O Sayed Abdulla, House No 4, Rajgarh Link Road, Lamka Guest House, Anil Nagar

                              Sir, Most respectfully i beg to state that if you would kindly please tell us The Agreement No. in which the EMI Rs.4922 is deducted on 2/12/2020 from my bank account. The EMI amount of Rs.4922 is not included in the repayment schedule. So, if you can kindly tell us the Agreement No. of this EMI amount, I would be really happy. My personal details are below:-
                              Customer name : MUNSONG THANG GUITE
                              Phone no. [protected]
                              Agreement No/Loan No ?
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Dec 04, 2020
                              Updated by Mt gwite
                              Below is a photo of my Bank Passbook in which the EMI amount Rs.4922 is debited. I really need to know from which Agreement No. is this amount taken from. I would be really glad if you could solve my issue as soon as possible. Thank you.

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                                kaushal sutariya
                                from Ahmedabad, Gujarat
                                Dec 2, 2020
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                                I was buy a mobile phone from vijay sales by bajaj finserv emi card. No one was informed about LSF INSURANCE TELE BINDING scheme and activate this scheme and take amount.
                                Without my confirmation this scheme activate by bajaj finserv. This scheme is totaly useless and cheat to customers by bajaj finserv.

                                As soon as early deactivate this scheme and refund my amount regarding this you had get.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                How do I cancel this lag insurance
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                                  Abhigyan10
                                  from Kolkata, West Bengal
                                  Dec 2, 2020
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                                  Website: www.bajajfinserv.in

                                  Kindly cancel my ecom cpp telebinding as i have not activated it . My contact number is [protected]
                                  Bajaj Finserv customer support has been notified about the posted complaint.
                                  Lan - 4l6etbgm109466 all are in caps
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                                    sarv1997
                                    from Powai, Maharashtra
                                    Dec 2, 2020
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                                    Address: type 2 block a room no 13 vidhansabha road

                                    My loan no 454ECFGI001932 is auto activeted ecom cpp telebanding please deactivate it immediatly
                                    Bajaj Finserv customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Request you to connect with Bajaj Finance for membership cancellation request.

                                    Regards
                                    CPP Team
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                                      Sanam Vipin
                                      Dec 2, 2020
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                                      Address: Sreesailam, Vattoli Bazar, Balussery, Koxhikode

                                      According to my knowledge I had purchased a mobile from Amazon which cost Rs.12499 n from bajaj i had taken loan and the emi was for about 6 months payment was 2084 now while I was checking through their website Rs.1699 was also shown as loan amount n Rs.340 would be charged along with this. Kindly clear for that unknown loan amount of Rs.1699. Already the payment has been debited from my account kindly do something
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We wish to inform you that your membership CPP IAA674761 has already been cancelled on Jan 11’21 as per request received from Bajaj Finance

                                      Regards
                                      CPP Team
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                                        Cvishal926
                                        from Powai, Maharashtra
                                        Dec 1, 2020
                                        Resolved
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                                        Resolved

                                        Address: Quarry road bhandup west, Krishna chawl,Near jijamata school
                                        Website: Bajajfinserv

                                        Dear bajaj,

                                        Myself Vaishali v. Chavan. I don't want this ecom cpp telebinding.I already tried many times to reach you or raise a request but your site is not permitted to do so.I dont know you people why not cancel my policy. I also contact for this to your customer support but they also not picking up my call for cancel the above mentioned loan. Please I request you to cancel my cpp asset care policy. My loan insurance agreement no. 405ECFGJ890890 please cancel. Policy name: ECOM CPP TELEBINDING(ETB).Because your executive calling me for verification and they activate the insurance policy which i dont want.Please cancel the insurance policy pls.Please help please cancel policy.
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We are unable to find CPP membership from the given details.

                                        Request you to connect with Bajaj Finance for membership cancellation request.

                                        Regards
                                        CPP Team
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