Bajaj Finserv Complaints & Reviews

I have taken a loan amount of rs.25 lakhs at 14% interest rate, still have all audio records with the agents and my short term loan requirement. Clearly called out i will close the loan in 3 months and both agents i dealt with recommended me a hybrid flexi personal loan product suitable for my short term need and told from 3ed day no charges if i repay. I was happy but when i repaid all my loan and as well paid monthly interest for 4 installments now they quote 4.72% of overall loan amount as foreclosure charges which is exorbitant and unethical. I need this issue to be resolved asap. Loan 403spfft286293

My account statement also showing ecs debit paid paid to bajaj rs 117 from my citibank account. I am wondering how citibank is approved this ecs with out my cheque. Sure, it is new big scam. Please refund my amount.

27/05/2020 ecs debit paid paid to bajaj c4040cd0048:1000009:tech process refno:4040cd0048 - keb hana bank 117.00

Dear bajaj finserv,
I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees. But after disbursement of loan they have deducted 5499/- from my loan which is incorrect.
So please cancel the credit vidya fees and refund to my account.
Loan account number - 442phtev715077
Customer id[protected]

May bajaj emi card not ecs linit

I applied my loans for monatorium but bajaj finserv charged me ecs return charge of my loans and they not give my monatorium extention bajaj finserv fool customers they present ecs three or more times in a month and block my emi card also
Rijo js
[protected]
Loan n0;414pmt55417259, 414epl[protected], 414wltft427512, 414eplfy400534

I am taking a loan from baja finserv for which i have to clear in 3 months emi 2 months due paid, but they have opted for a moratorium for my 3rd due which i don’t want to because it was my last due.
I also have learned that those who have opted for moratorium they have to pay a bit more than their general dues for opting moratorium. Why they have opted moratorium on behalf of me & blocked my emi card? I mail them even tried calling the cs team but there was no response from the other side.
So i log-in to their portal & made online payment for my final due (Rs 1783) in order to close my loan a/c my online transaction id is[protected].
But till today i haven’t received any payment confirmation nor my loan a/c closure confirmation.
Meanwhile, i often used to get unnecessary calls from their cs team for opening a health insurance/opting for a new loan but when i used to tell about my problem they used to say that “ sir this is not my department” even when i asked them to connect me to the responsible department they use to make excuses. Below i have attached my payment transaction of my last due please check.

I just need confirmation that my loan a/c is closed or not? & also want that my emi card should be unblocked.

Respected sir/madam,

This is in regards to my salaried loan with bajaj finserve
Loan number - 404spl25830776
Pending loan amount - 147990 as on 18th may 2020
Roi - 13%.

As on today my loan amount increases to 1.76 lacs with out my notice. I don't have any sort of communication over email or a phone call.

I am a salaried employee and my salaries are unpaid for quite sometime. Being a single parent earning, and staying in a rented house with no other income, it is difficult for me at this moment to pay emi's.

Had applied for moratorium, but it does not mean, they can add what ever they want. I need justice here. As the situation is too bad, it will take atleast 1 year to get a new job and start paying my dues. Request your intervention here please.

I have almost paid 4.29 lacs so far for a loan amount of 4.12 lacs. These financers are just bribing people and misusing this situation.
Pls do the needful.

Regards,
Mamtha
[protected]@gmail.com

Bajaj finserv — rs.295/- has been debited from investment intermedi bajaj finance my sbi saving account but my all emi paid on date why they cut and how can i got my money back

Hi,

I have missed to maintaining the amount in Bajaj finserv emi in icici bank.

First time ecs returned then they are without intimation again put in collections in icici bank

They tried 3 time without my knowledge and ESC returned again and again.

I Dnt know why they are doing like this if they are proper communicating means 2 time I have maintained but they are intimate.

Again I have paid my emi amount in month of 15 April.

EMI amount is Rs : 1499

Bounced charges RS : 2655

Bajaj finance charged intrest Rs : 450

I Dnt know why doing like this.

Banking stright forward told to RBI but banking cheated people.

RBI NOTICED lockdown period not applicable for bouncing charges and cibil scores

Already people struggle this lockdown period without jobs.

Understand public suitation.

Dear sir

Subject: 1. House loan a/c no. 404hsl96816155

2. House loan a/c no. 404tsh96989355

With several emails sent to you, i had received the acknowledgment no. Mentioned below :

1st time = 7th april = sr no. 31843947 and sr no. 31844211

2nd time= 18th april = sr no. 31844211 and sr no. 32534669

3rd time = 23rd april = sr no. 32779003 and sr no. Sr 33306459

4th time = 8th may = sr no.3336731

I am paying the emi rs. 23571/- & rs. 15969/- of aforesaid loan regularly. However, i am not able to pay the emi due to the impact of the disruptions of account of covid-19 pandemic.

Presently i’m working in coffee day global ltd (Ccd) (Restaurant sector), due to lockdown from pan india, our all ccd outlets are closed still 7th june 20.

Still, now, i’m not getting the salary form april & may 2020, (Management told to us, salaries paying in the month of the end of june or july 2020).

I seek relief in terms of rbi guidelines issued in this regard and request you to grant me a moratorium of two months for payment of all installments of my aforesaid loan accounts that are falling due between may 1, 2020, and june 30, 2020

Thank you for your kind consideration

Regards

Jayakumar m s

Ph. [protected]

[protected] upi/[protected]/payment from
Ph/7879360*@ybl/state bank of
I

5000.00
Cr

[protected] cms/[protected]/bajaj_auto
_cd_t57rdpfc960202

1666.00
Dr

[protected] cms/[protected]/bajaj_auto
_cd_t57rdpfc960202

3017.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02mar20~4ba7129~t57rdpf
C

590.00
Dr
[protected] nach_ad_rtn_chrg~bajajfi
N~02mar20~4e606b4~t57rdpf
C

590.00
Dr

[protected] upi/[protected]/payment from
Ph/7879360*@ybl/state bank of
I

1700.00

Cr
[protected] cashtxninbranch chgs-
Apr20+gst

90.99
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c1f196d~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c3eee3d~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b245407~t57rdpfc

429.01
Dr

[protected] upi/[protected]/emi/sailend*
[protected]@o/punjab national

1700.00
Cr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b245407~t57rdpfc

160.99
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~07apr20~a7868a8~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b4439d8~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~15apr20~9189250~t57rdpfc

359.01
Dr

My self shailendra singh baghel
All this amount is deducted from my icici bank account in the name of bajaj finserv emi.
I called bajaj customer care they said they got emi on time no bounce charge on month of march but icici charged rs 590×2 on april month and because of this deduction iam unable to pay emi on time (April) and due to lockdown i can't reach bank branch.
But however i paid emi on 26 april 2020.
And when i contacted to icici branch they said bajaj finserv is hitting your cheque again and again its not our fault.
And now bank deduting amount in name of emi bounce (April month) as bajaj customer care said they only charged one time 450rs but bank charge in interval of 5days 590rs.
I don't know who is right and whose wrong and between this my amount is deducting and facing all issue. They both blamming each other.
Contact me ([protected]@gmail.com)

[protected]

I want justice and resolved asap. Take action agaist them
Iam waiting for your feedback. I filled a separate complaint tagging icici bank

Hello sir / madam

Since last three years, i have been paying interest to the bajaj finserv without fail.

My loan account no. 403spf82145130, (Name - kt vijayababu)

From april month, have sent a request to get the moratorium benefit, but they have not replied and not consider anything.in the month of may, i am unable to pay the amount on the due date. Therefore, they have charged rs. 1320, late fee and penalty charges as well. Even, government has announced that, they should not charge late fees to the customer in this covid19 situation, but they are not considering anything.

I have sent lots of emails, but they are not ready to wave off and finally they ask me to pay 50% late fee and penalty charges.

I am really not happy with the behavior of the bank. My request to wave off the amount rs. 1350 completely. And also, the government should take necessary action to these kinds of bank.

I hope, this will reach to you and get resolved as soon as.

Regards
Vijayababu kt
[protected]

Dear sir
Affter declare lockdown by central government. That time our finance minister announced all emi related guidelines finance minister says 1st march to 31st may in that period every emi postpone to 3 month if in this period represents any ecs /ach in that bank and if this ecs was bounced so no deduct any bounce charge. But here in this my account 3 time bounce charges deduct on month of april. So i request you pls check this and pls refund this charges

Dear bajaj team,

Customer id[protected]

I don't know why are you blocked my emi card? Because my all loan transaction was very clear no any one bounce last 5 year so why are you block my emi card.
As request to you kindly unblock my bajaj emi card as soon as possible.

—
Thanks & regards

Khalil shah

[protected]

I have brought a bajaj emi from bajaj finserv of some item but i have paid all the emi auto debited from my icici account but bajaj finserv have charged me rs590 in the name of auto nach and if i enquire with the bajaj they are blaming they have not received any such amount in the account instead they are asking to enquire with the bank and bank also blaming the same vice versa.

Hi there,

I have my Salaried Flexi personal loan running with Bajaj Finance. To my surprise I have received a SMS stating Bajaj has processed moratorium request for me, unfortunately I haven't asked for any moratorium.

Loan Account Number : 404SPF32752848

I am really unsatisfied with their poor service and I am not sure how these guys are guys operating like this because these guys are imposing moratorium without even me raising a request.

Below are the two debits by these 3rd grade looters:

2 30/05/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c5c472 dr. 590.00
3 30/05/2020 nach_ad_rtn_chrg~bajajfin~03apr20~b9a413 dr. 590.00

They are one of the worst banking and financial institution.

They are taking advantage of corona pandemic and looting cusomers' money with impunity

[protected]@bajajfinserv should be changed to [protected]@bajajfinserv

I have a complaint regarding my flexi loan account :456giffv673284.
As per your advance payment policy, if i make an advance payment before 28th of previous month for due date 2nd of next month will not hit my bank account.
According to this policy i made advance payment on 23rd may of rs. 2869 advance payment which was required to pay and i got a successful payment message on my mobile.
But i am getting message that, please maintain your bank account balance for june month emi? Which i have already paid.
Please look into this matter and its not first time, they have blocked my account number and also part payment feature has been disabled, so i can't make part payment and they can take interest charges forever.

I have emi of 1580rs only that is scheduled on 2nd of evrymonth. But on 30th may 1160rs were deducted from my account unnecessarily from bajaj finserve.
What kind of deduction is this? I did not opt for ang moratorium.
I need my refund its hard earned money please take care o[censored]r services.

I have taken printer from flipkart through bajaj finserv, due to covid 19 issue i am not able to pay one emi for april 2020 as gvt. Announce 3 months moratorium for 3 month, i expected my one emi was extended.

I informed same to baja customer care, but unexpected baja as tried to deduct ecs 7 times in month of april 2020 and deducted rs590 seven times from my account not immediately, they have deducted 5 times on may 27th and 2 times on starting week of may.

Regards
Alka jain