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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv reviews & complaints page 92

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S
Syedtabrez
Jun 7, 2020
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Address: Bajaj finserv,Tirupati,Chittoor district,AP

Dear bajaj finserv,
I have taken bajaj finserv personal loan but at the time of loan processing bajaj executive never told me about the credit vidya fees. But after disbursement of loan they have deducted 5499/- from my loan which is incorrect.
So please cancel the credit vidya fees and refund to my account.
Loan account number - 442phtev715077
Customer id[protected]
Bajaj Finserv customer support has been notified about the posted complaint.
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    G
    gajjar Kaushik
    Jun 7, 2020
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    Address: C/20, NARAYAN NAGAR KARGIL CHOK PUNA GAM

    May bajaj emi card not ecs linit
    Bajaj Finserv customer support has been notified about the posted complaint.
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      R
      Rijo Js
      from Thiruvananthapuram, Kerala
      Jun 7, 2020
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      Address: Tharangam oilkunnu kallayam.po, thiruvananthapuram

      I applied my loans for monatorium but bajaj finserv charged me ecs return charge of my loans and they not give my monatorium extention bajaj finserv fool customers they present ecs three or more times in a month and block my emi card also
      Rijo js
      [protected]
      Loan n0;414pmt55417259, 414epl[protected], 414wltft427512, 414eplfy400534
      Bajaj Finserv customer support has been notified about the posted complaint.
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        P
        Pankaj Prakash boro
        from Khawhai, Mizoram
        Jun 6, 2020
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        I am taking a loan from baja finserv for which i have to clear in 3 months emi 2 months due paid, but they have opted for a moratorium for my 3rd due which i don’t want to because it was my last due.
        I also have learned that those who have opted for moratorium they have to pay a bit more than their general dues for opting moratorium. Why they have opted moratorium on behalf of me & blocked my emi card? I mail them even tried calling the cs team but there was no response from the other side.
        So i log-in to their portal & made online payment for my final due (Rs 1783) in order to close my loan a/c my online transaction id is[protected].
        But till today i haven’t received any payment confirmation nor my loan a/c closure confirmation.
        Meanwhile, i often used to get unnecessary calls from their cs team for opening a health insurance/opting for a new loan but when i used to tell about my problem they used to say that “ sir this is not my department” even when i asked them to connect me to the responsible department they use to make excuses. Below i have attached my payment transaction of my last due please check.

        I just need confirmation that my loan a/c is closed or not? & also want that my emi card should be unblocked.
        Bajaj Finserv customer support has been notified about the posted complaint.
        Jun 11, 2020
        Updated by Pankaj Prakash boro
        I got a call today from [protected] claiming that he's calling me from Bajaj Finserv Customer care, he was very ridiculous & unprofessional sending me some kind of codes on my number & asking me for it I don't feel right so when I denied to share him the codes he used abusive languages yelling me that we'll impose you fine for complaining about their company...Shame on you Baja Finserv (You're appointing Goons for threatening your, Customers)
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          M
          MamthaAkula
          Jun 6, 2020
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          Respected sir/madam,

          This is in regards to my salaried loan with bajaj finserve
          Loan number - 404spl25830776
          Pending loan amount - 147990 as on 18th may 2020
          Roi - 13%.

          As on today my loan amount increases to 1.76 lacs with out my notice. I don't have any sort of communication over email or a phone call.

          I am a salaried employee and my salaries are unpaid for quite sometime. Being a single parent earning, and staying in a rented house with no other income, it is difficult for me at this moment to pay emi's.

          Had applied for moratorium, but it does not mean, they can add what ever they want. I need justice here. As the situation is too bad, it will take atleast 1 year to get a new job and start paying my dues. Request your intervention here please.

          I have almost paid 4.29 lacs so far for a loan amount of 4.12 lacs. These financers are just bribing people and misusing this situation.
          Pls do the needful.

          Regards,
          Mamtha
          [protected]@gmail.com
          Bajaj Finserv customer support has been notified about the posted complaint.
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            M
            mahya 1011
            Jun 5, 2020
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            Address: Kalyan

            Bajaj finserv — rs.295/- has been debited from investment intermedi bajaj finance my sbi saving account but my all emi paid on date why they cut and how can i got my money back
            Bajaj Finserv customer support has been notified about the posted complaint.
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              F
              faizalRahman
              from Delhi, Delhi
              Jun 4, 2020
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              Hi,

              I have missed to maintaining the amount in Bajaj finserv emi in icici bank.

              First time ecs returned then they are without intimation again put in collections in icici bank

              They tried 3 time without my knowledge and ESC returned again and again.

              I Dnt know why they are doing like this if they are proper communicating means 2 time I have maintained but they are intimate.

              Again I have paid my emi amount in month of 15 April.

              EMI amount is Rs : 1499

              Bounced charges RS : 2655

              Bajaj finance charged intrest Rs : 450

              I Dnt know why doing like this.

              Banking stright forward told to RBI but banking cheated people.

              RBI NOTICED lockdown period not applicable for bouncing charges and cibil scores

              Already people struggle this lockdown period without jobs.

              Understand public suitation.
              Bajaj Finserv customer support has been notified about the posted complaint.
              Jun 04, 2020
              Updated by faizalRahman
              I want my money and I shared all details in your customer service.
              Jun 04, 2020
              Updated by faizalRahman
              I am customer on past 4 years I have paid every month with delay but this lockdown some financial suitation I am unable to maintain.

              Before putting collections just one call but you people without putting collection continuesly 3 time
              ( 6 April, 7 April and 9 April)

              But you putting collections is April but my emi date is 5 April

              And charged for interest also Rs : 450

              This is not for my mistake.
              Jun 05, 2020
              Updated by faizalRahman
              Still I am not getting any response for your side.

              I have sent mail also
              Jun 07, 2020
              Updated by faizalRahman
              Hello,

              Bajaj finance kindly let me know with out intimate and with out asking amount availability or not how you could putting collections ecs again and again
              for frequent date in icici bank.

              They charged penalties for ecs return charges it comes what I need to pay the emi for double of the amount in one month.

              And you also charged for extra intrest.

              Past 4 years I am being in your customer any time missed my due.

              Could you please refund my amount.

              Not only Your company and your company employees are stuck with lockdown suitation.
              Money earning Posiblity very less.

              RBI noticed consider about delay emi and morotation emi means they have been charged applicable for intrest.

              I have paid emi for in the month of 15 April but
              But my emi date is 5 April and you have putting collections in 6 April.

              I am not earning money easly so I want my amount.

              Regards,
              M. Faizal Rahman
              Jun 07, 2020
              Updated by faizalRahman
              I have drop a mail your customer care but I am not received any mail from your side and here I have complaint raised 4 June but still I am not received any justification or refunded amounts.

              I want my amount and for justification.
              Jun 07, 2020
              Updated by faizalRahman
              Proof also attached here which you putting collections for frequent date.
              Jun 07, 2020
              Updated by faizalRahman
              Please find the below message from icici bank.
              We would like to inform you that the charges are deducted as the NACH instructions towards “ BAJAJ AUTO FINANCE LIMITED ” are rejected due to insufficient funds for the month of April 6, 2020; April 7, 2020; April 9, 2020.
              Jun 08, 2020
              Updated by faizalRahman
              Hello Bajaj finserv,

              Could please answering my questions.

              I need proper reason and refunds my penalties

              Your responsibility for this issue happens in your side.
              Jun 09, 2020
              Updated by faizalRahman
              Still I am not getting any response from Bajaj finserv.

              Could you please any assist this.
              Jun 11, 2020
              Updated by faizalRahman
              Bajaj Finserv customer support has been notified about the posted complaint - - still not yet received any response.

              Could you please any respond my queries
              Jun 14, 2020
              Updated by faizalRahman
              Bajaj finserv I am waiting for your response.
              Jun 15, 2020
              Updated by faizalRahman
              I am waiting for your response but no one replied my query.

              So I have to file complaint RBI CMS PORTAL

              keep going forward your customer very satisfied
              Jul 12, 2020
              Updated by faizalRahman
              Dear Bajaj finser,

              Could you please understand my concern.

              What I am asking?

              I refer your mail conversation.

              I am already communicate with my concern Bank regarding ecs return charges but they are asking Bajaj finserv why they are making ecs collections in frequent date 6, 7 and 9.

              First time ecs has returned then why again and again making ecs transaction.

              Concern Bank asking question and they are told ecs has automated.

              This happens in your employer mistake.

              Why I am lose my amount?

              Logically thinking.

              You have intrest charged for Rs 450 for missed I understand.

              Concern Bank charged for only panalty Rs : 2655

              This amount because of you only they are charged.

              Could you please any only help me.

              I am asking right question.

              Already I shared all details in customer support emill.
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                J
                Jaya356
                Jun 4, 2020
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                Address: 978, 1st B cross,BDA Layout 9th block, nagarabhavi 2nd stage, banaglore

                Dear sir

                Subject: 1. House loan a/c no. 404hsl96816155

                2. House loan a/c no. 404tsh96989355

                With several emails sent to you, i had received the acknowledgment no. Mentioned below :

                1st time = 7th april = sr no. 31843947 and sr no. 31844211

                2nd time= 18th april = sr no. 31844211 and sr no. 32534669

                3rd time = 23rd april = sr no. 32779003 and sr no. Sr 33306459

                4th time = 8th may = sr no.3336731

                I am paying the emi rs. 23571/- & rs. 15969/- of aforesaid loan regularly. However, i am not able to pay the emi due to the impact of the disruptions of account of covid-19 pandemic.

                Presently i’m working in coffee day global ltd (Ccd) (Restaurant sector), due to lockdown from pan india, our all ccd outlets are closed still 7th june 20.

                Still, now, i’m not getting the salary form april & may 2020, (Management told to us, salaries paying in the month of the end of june or july 2020).

                I seek relief in terms of rbi guidelines issued in this regard and request you to grant me a moratorium of two months for payment of all installments of my aforesaid loan accounts that are falling due between may 1, 2020, and june 30, 2020

                Thank you for your kind consideration

                Regards

                Jayakumar m s

                Ph. [protected]
                Bajaj Finserv customer support has been notified about the posted complaint.
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                  Yogizoom
                  from Mungeli, Himachal Pradesh
                  Jun 3, 2020
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                  [protected] upi/[protected]/payment from
                  Ph/7879360*@ybl/state bank of
                  I

                  5000.00
                  Cr

                  [protected] cms/[protected]/bajaj_auto
                  _cd_t57rdpfc960202

                  1666.00
                  Dr

                  [protected] cms/[protected]/bajaj_auto
                  _cd_t57rdpfc960202

                  3017.00
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~02mar20~4ba7129~t57rdpf
                  C

                  590.00
                  Dr
                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~02mar20~4e606b4~t57rdpf
                  C

                  590.00
                  Dr

                  [protected] upi/[protected]/payment from
                  Ph/7879360*@ybl/state bank of
                  I

                  1700.00

                  Cr
                  [protected] cashtxninbranch chgs-
                  Apr20+gst

                  90.99
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~02apr20~c1f196d~t57rdpfc

                  590.00
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~02apr20~c3eee3d~t57rdpfc

                  590.00
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~03apr20~b245407~t57rdpfc

                  429.01
                  Dr

                  [protected] upi/[protected]/emi/sailend*
                  [protected]@o/punjab national

                  1700.00
                  Cr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~03apr20~b245407~t57rdpfc

                  160.99
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~07apr20~a7868a8~t57rdpfc

                  590.00
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~03apr20~b4439d8~t57rdpfc

                  590.00
                  Dr

                  [protected] nach_ad_rtn_chrg~bajajfi
                  N~15apr20~9189250~t57rdpfc

                  359.01
                  Dr

                  My self shailendra singh baghel
                  All this amount is deducted from my icici bank account in the name of bajaj finserv emi.
                  I called bajaj customer care they said they got emi on time no bounce charge on month of march but icici charged rs 590×2 on april month and because of this deduction iam unable to pay emi on time (April) and due to lockdown i can't reach bank branch.
                  But however i paid emi on 26 april 2020.
                  And when i contacted to icici branch they said bajaj finserv is hitting your cheque again and again its not our fault.
                  And now bank deduting amount in name of emi bounce (April month) as bajaj customer care said they only charged one time 450rs but bank charge in interval of 5days 590rs.
                  I don't know who is right and whose wrong and between this my amount is deducting and facing all issue. They both blamming each other.
                  Contact me ([protected]@gmail.com)

                  [protected]

                  I want justice and resolved asap. Take action agaist them
                  Iam waiting for your feedback. I filled a separate complaint tagging icici bank
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Jun 15, 2020
                  Updated by Yogizoom
                  Not got any reply from bajaj finserv customer support.
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                    V
                    Vijayababu KT (Vijay)
                    from Chennai, Tamil Nadu
                    Jun 2, 2020
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                    Address: 28 Alagiri Nagar, 2nd Street, Vadapalani, Chennai - 600026.

                    Hello sir / madam

                    Since last three years, i have been paying interest to the bajaj finserv without fail.

                    My loan account no. 403spf82145130, (Name - kt vijayababu)

                    From april month, have sent a request to get the moratorium benefit, but they have not replied and not consider anything.in the month of may, i am unable to pay the amount on the due date. Therefore, they have charged rs. 1320, late fee and penalty charges as well. Even, government has announced that, they should not charge late fees to the customer in this covid19 situation, but they are not considering anything.

                    I have sent lots of emails, but they are not ready to wave off and finally they ask me to pay 50% late fee and penalty charges.

                    I am really not happy with the behavior of the bank. My request to wave off the amount rs. 1350 completely. And also, the government should take necessary action to these kinds of bank.

                    I hope, this will reach to you and get resolved as soon as.

                    Regards
                    Vijayababu kt
                    [protected]
                    Bajaj Finserv customer support has been notified about the posted complaint.
                    Jul 13, 2020
                    Updated by Vijayababu KT (Vijay)
                    We still not get any update for charging the late fee in the Covid19 situation.
                    Jul 20, 2020
                    Updated by Vijayababu KT (Vijay)
                    This is how Bajaj finserv, respect the consumer complaint. They don't bother about any complaints against them. Can you push this escalation and get any reply from them?
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                      A
                      Akshay963
                      Jun 2, 2020
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                      Dear sir
                      Affter declare lockdown by central government. That time our finance minister announced all emi related guidelines finance minister says 1st march to 31st may in that period every emi postpone to 3 month if in this period represents any ecs /ach in that bank and if this ecs was bounced so no deduct any bounce charge. But here in this my account 3 time bounce charges deduct on month of april. So i request you pls check this and pls refund this charges
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        ᏦᏂᏗᏝᎥᏝ ᏕᏂᏗᏂ
                        Jun 2, 2020
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                        Address: FLAT NO 08/304 PODDAR NAVJEEVAN CHS LTD, ATGAON WEST

                        Dear bajaj team,

                        Customer id[protected]

                        I don't know why are you blocked my emi card? Because my all loan transaction was very clear no any one bounce last 5 year so why are you block my emi card.
                        As request to you kindly unblock my bajaj emi card as soon as possible.


                        Thanks & regards

                        Khalil shah

                        [protected]
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          S
                          Shreyasess
                          Jun 1, 2020
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                          I have brought a bajaj emi from bajaj finserv of some item but i have paid all the emi auto debited from my icici account but bajaj finserv have charged me rs590 in the name of auto nach and if i enquire with the bajaj they are blaming they have not received any such amount in the account instead they are asking to enquire with the bank and bank also blaming the same vice versa.
                          Bajaj Finserv customer support has been notified about the posted complaint.
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                            R
                            Raj_in35
                            May 31, 2020
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                            Hi there,

                            I have my Salaried Flexi personal loan running with Bajaj Finance. To my surprise I have received a SMS stating Bajaj has processed moratorium request for me, unfortunately I haven't asked for any moratorium.

                            Loan Account Number : 404SPF32752848

                            I am really unsatisfied with their poor service and I am not sure how these guys are guys operating like this because these guys are imposing moratorium without even me raising a request.
                            Bajaj Finserv customer support has been notified about the posted complaint.
                            May 31, 2020
                            Updated by Raj_in35
                            I have raised so many requests to cancel my moratorium and detect EMI but nothing has been considered. I highly recommend to avoid these guys.
                            My EMI was 5317 rs and all of a sudden they started deducting 11545 Rs as EMI with out taking my approval. They not even notified me about these changes.
                            Very irresponsible people in Bajaj Finance, they not even think about the condition of the people due to current situation.

                            I DO NOT RECOMMEND BAJAJ FINANCE FOR ANY KIND OF LOANS.
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                              S
                              Sunny Borah
                              May 30, 2020
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                              Below are the two debits by these 3rd grade looters:

                              2 30/05/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c5c472 dr. 590.00
                              3 30/05/2020 nach_ad_rtn_chrg~bajajfin~03apr20~b9a413 dr. 590.00

                              They are one of the worst banking and financial institution.

                              They are taking advantage of corona pandemic and looting cusomers' money with impunity

                              [protected]@bajajfinserv should be changed to [protected]@bajajfinserv
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Jul 03, 2020
                              Updated by Sunny Borah
                              bajaj is not refunding any amount. it is looting customers
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                                B
                                birjusankrit
                                May 30, 2020
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                                Address: 4th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014 Phone: 08698010101

                                I have a complaint regarding my flexi loan account :456giffv673284.
                                As per your advance payment policy, if i make an advance payment before 28th of previous month for due date 2nd of next month will not hit my bank account.
                                According to this policy i made advance payment on 23rd may of rs. 2869 advance payment which was required to pay and i got a successful payment message on my mobile.
                                But i am getting message that, please maintain your bank account balance for june month emi? Which i have already paid.
                                Please look into this matter and its not first time, they have blocked my account number and also part payment feature has been disabled, so i can't make part payment and they can take interest charges forever.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Jun 05, 2020
                                Updated by birjusankrit
                                And now they have applied bounce charges of Rs. 3401 which is absolutely wrong. I don't want ECS with this company as don't have trust now. They deduct money from bank without any prior information. But they are not resolving my issue, when asking to provide alternate method to make EMI. They just want to make ECS anyhow to deduct money illegally.
                                And now they have applied bounce charges of Rs. 3401 which is absolutely wrong. I don't want ECS with this company as don't have trust now. They deduct money from bank without any prior information. But they are not resolving my issue, when asking to provide alternate method to make EMI. They just want to make ECS anyhow to deduct money illegally.
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                                  M
                                  Mariamaltaf123
                                  from Hyderabad, Telangana
                                  May 30, 2020
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                                  Address: Hyderabad

                                  I have emi of 1580rs only that is scheduled on 2nd of evrymonth. But on 30th may 1160rs were deducted from my account unnecessarily from bajaj finserve.
                                  What kind of deduction is this? I did not opt for ang moratorium.
                                  I need my refund its hard earned money please take care o[censored]r services.
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    A
                                    Alkaajmera11
                                    May 30, 2020
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                                    Address: Noida

                                    I have taken printer from flipkart through bajaj finserv, due to covid 19 issue i am not able to pay one emi for april 2020 as gvt. Announce 3 months moratorium for 3 month, i expected my one emi was extended.

                                    I informed same to baja customer care, but unexpected baja as tried to deduct ecs 7 times in month of april 2020 and deducted rs590 seven times from my account not immediately, they have deducted 5 times on may 27th and 2 times on starting week of may.

                                    Regards
                                    Alka jain
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      G
                                      Gunasekar CJ
                                      May 29, 2020
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                                      I have received a message in my registered mobile number with bajaj finserv that my said loan number is still not registered and emi cannot be debited from your bank a/c. Additional service charges of rs. 450 will be levied to my a/c no every month till mandate is registered.
                                      For your kind information, when i started my relationship with bajaj finserv products i already registered my mandate and i am surprised to receive this message again. If still not convinced i give my consent that please do accept my mandate as registered one.
                                      Bajaj Finserv customer support has been notified about the posted complaint.
                                      May 29, 2020
                                      Updated by Gunasekar CJ
                                      Your message received in the registered mobile says my mandate for the loan no. 403SAF39096250 is not yet registered and penalty of Rs. 450/- on monthly basis will be levied from my account till it is registered. I wished to inform you that I already registered my mandate at the time of beginning my relationship with Bajaj Finserv. Even if you are not convince I am ready to do againn register my mandate. This is for your kind information and update me the confirmation of my mandate registration.
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                                        Ɓɩpʀʌjɩt Sʌʜoo
                                        May 28, 2020
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                                        Address: STATE BANK OF INDIA MARKATNAGAR,SECTOR-1

                                        An amount of rs. 117 is deducted through ecs from my savings account of State bank of India without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was. I totally don't understand after 1+ year they apply these kind of charges which are totally irrelevant.

                                        Kindly refund my amount of rs. 117 at the earliest. You can contact me on er.[protected]@gmail.com/[protected]

                                        "State bank a/c no [protected] has been debited by rs 117 on 26.05.2020.
                                        Info: tp Ach BajajFin"
                                        Bajaj Finserv customer support has been notified about the posted complaint.
                                        I have same issues, same amount got deducted from my account. I can't se the resolution for this. Could you help to provide details how this issue got fix
                                        I have same issues, same amount got deducted from my account. I can't se the resolution for this. Could you help to provide details how this issue got fix I’m pay emi time to time
                                        I have same issues, same amount got deducted from my account.Kindly refund my amount of rs. 117 at the earliest.
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