Bajaj Finserv Complaints & Reviews

Dear bajaj team,

Customer id[protected]

I don't know why are you blocked my emi card? Because my all loan transaction was very clear no any one bounce last 5 year so why are you block my emi card.
As request to you kindly unblock my bajaj emi card as soon as possible.

—
Thanks & regards

Khalil shah

[protected]

I have brought a bajaj emi from bajaj finserv of some item but i have paid all the emi auto debited from my icici account but bajaj finserv have charged me rs590 in the name of auto nach and if i enquire with the bajaj they are blaming they have not received any such amount in the account instead they are asking to enquire with the bank and bank also blaming the same vice versa.

Hi there,

I have my Salaried Flexi personal loan running with Bajaj Finance. To my surprise I have received a SMS stating Bajaj has processed moratorium request for me, unfortunately I haven't asked for any moratorium.

Loan Account Number : 404SPF32752848

I am really unsatisfied with their poor service and I am not sure how these guys are guys operating like this because these guys are imposing moratorium without even me raising a request.

Below are the two debits by these 3rd grade looters:

2 30/05/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c5c472 dr. 590.00
3 30/05/2020 nach_ad_rtn_chrg~bajajfin~03apr20~b9a413 dr. 590.00

They are one of the worst banking and financial institution.

They are taking advantage of corona pandemic and looting cusomers' money with impunity

[protected]@bajajfinserv should be changed to [protected]@bajajfinserv

I have a complaint regarding my flexi loan account :456giffv673284.
As per your advance payment policy, if i make an advance payment before 28th of previous month for due date 2nd of next month will not hit my bank account.
According to this policy i made advance payment on 23rd may of rs. 2869 advance payment which was required to pay and i got a successful payment message on my mobile.
But i am getting message that, please maintain your bank account balance for june month emi? Which i have already paid.
Please look into this matter and its not first time, they have blocked my account number and also part payment feature has been disabled, so i can't make part payment and they can take interest charges forever.

I have emi of 1580rs only that is scheduled on 2nd of evrymonth. But on 30th may 1160rs were deducted from my account unnecessarily from bajaj finserve.
What kind of deduction is this? I did not opt for ang moratorium.
I need my refund its hard earned money please take care o[censored]r services.

I have taken printer from flipkart through bajaj finserv, due to covid 19 issue i am not able to pay one emi for april 2020 as gvt. Announce 3 months moratorium for 3 month, i expected my one emi was extended.

I informed same to baja customer care, but unexpected baja as tried to deduct ecs 7 times in month of april 2020 and deducted rs590 seven times from my account not immediately, they have deducted 5 times on may 27th and 2 times on starting week of may.

Regards
Alka jain

I have received a message in my registered mobile number with bajaj finserv that my said loan number is still not registered and emi cannot be debited from your bank a/c. Additional service charges of rs. 450 will be levied to my a/c no every month till mandate is registered.
For your kind information, when i started my relationship with bajaj finserv products i already registered my mandate and i am surprised to receive this message again. If still not convinced i give my consent that please do accept my mandate as registered one.

An amount of rs. 117 is deducted through ecs from my savings account of State bank of India without any information. I don't have any outstanding amount with this company. Although i dont taken any loan from bajaj finance. I dont know the reason for the deduction, the bajaj finserv card ([protected]) that was. I totally don't understand after 1+ year they apply these kind of charges which are totally irrelevant.

Kindly refund my amount of rs. 117 at the earliest. You can contact me on er.[protected]@gmail.com/[protected]

"State bank a/c no [protected] has been debited by rs 117 on 26.05.2020.
Info: tp Ach BajajFin"

Hi,

The ecs charges has been deducted from my citibank account with below details which i have never requested from bajaj. This is looking like a fraud done by either bajaj or keb hana bank. Can you please investigate and make sure the amount refunded to me back.

Transaction details:
Date: 27-may-2020
Transanction: ecs debit paid paid to bajaj c4980cd9516:1000009:tech process refno:4980cd9516 - keb hana bank.
Amount deducted: 117.00

I, rajinder sharma today 1770 rs/- (590 to 3 times) deducted from my account by the bajaj finserv my bajaj card no is 4k8dpffm347869 i upload da deducted balance from my account screen short so please fix this problem as soon as possible.
Thank you

Hi
It is so surprising to see an amount of rs117 has been debited without any notice or context thorough bajaj ecs auto debit. It has been years, the bajaj emi was availed last time and the entire loan was repaid and have no dues from my part. I need immediate refund of the amount and also need immediate discontinuation of the emi card as well as disconnect the link with my savings account. Kindly contact me [protected]@hotmail.co. Uk

Dear Team,

BFL team collected EMI for month of April 2020 where as missed the EMI amount collection from my bank auto debit mode for my loan no. 469MPDFR512124 on due date 2nd May 2020. Sent me SMS on 4th stating" processing the moratorium upon customer request" which is really i have not opted.

Then i tried to repay from my end through their app/web portal, there is no option to pay for the missed EMI, i sent an email requested to avail the option to pay missed EMI on 5th May 2020.

Finally i paid on 6th May 2020 through portal under overdue even because i have not found the option to pay for missed EMI. And i sent an email request to adjust paid amount against May month EMI.

On 8th BFL team sent an e mail stating the Rs.180/- deducted as interest and remaining balance processing to sending back to bank account. Even i have sent an e mail on 9th May 2020 to resolve the problem.

After my E mail on 8th they have sent me an e mail stating as they are confirming applied moratorium on me and my loan due repayment schedule changing from 2nd of every month to 5th of every month. Replying to this e mail i sent on the same day 9th May 2020 "i have not opted any moratorium and adjust the paid amount as my missed EMI, not to change my loan repayment schedule.

On 11th BFL team has sent an e mail stating they are processing to send back the balance amount Rs.2070 /- into my bank registered with them and adjusting the Rs.2050/- against my EMI for May 2020. Then i sent an e mail in reply on 11th may 2020, requesting difference amount also to adjust for may 2020 EMI because i have not opted why should i pay interest. Initial difference was Rs.180/- then it become Rs.200-/ difference. I didn't get any reply for the same, hence i reminded by email on 19th may 2020.

On 27th today i received the payment from Bajaj Finserv into my bank account. I read it through my e mail from my bank regarding the payment transaction.

Hence, i request here is, Bajaj group Forcely imposing interest on customer/s like me even if the customer is not opting the moratorium and sending/creating fake requests in the name of customer but actually customer not availing. Its second time happening to me with bajaj group. I faced the same problem to my personal loan also. Even after we sending the clear emails also they are copying and pasting the RBI rules which is we know that is why not opting the moratorium.

Kindly Help me in this regard and request to repay the amount what ever they deducted as interest Rs.200/-. Every penny counts to them why not to me. Its my honestly earned money. And also i request the team to make some thing reform needs in this sector to save the poor from corporate crooks.

With kind regards,
UMAR FAROOQ
[protected]

Dear Team,

BFL team collected EMI for month of April 2020 where as missed the EMI amount collection from my bank auto debit mode for my loan no. 469MPDFR512124 on due date 2nd May 2020. Sent me SMS on 4th stating" processing the moratorium upon customer request" which is really i have not opted.

Then i tried to repay from my end through their app/web portal, there is no option to pay for the missed EMI, i sent an email requested to avail the option to pay missed EMI on 5th May 2020.

Finally i paid on 6th May 2020 through portal under overdue even because i have not found the option to pay for missed EMI. And i sent an email request to adjust paid amount against May month EMI.

On 8th BFL team sent an e mail stating the Rs.180/- deducted as interest and remaining balance processing to sending back to bank account. Even i have sent an e mail on 9th May 2020 to resolve the problem.

After my E mail on 8th they have sent me an e mail stating as they are confirming applied moratorium on me and my loan due repayment schedule changing from 2nd of every month to 5th of every month. Replying to this e mail i sent on the same day 9th May 2020 "i have not opted any moratorium and adjust the paid amount as my missed EMI, not to change my loan repayment schedule.

On 11th BFL team has sent an e mail stating they are processing to send back the balance amount Rs.2070 /- into my bank registered with them and adjusting the Rs.2050/- against my EMI for May 2020. Then i sent an e mail in reply on 11th may 2020, requesting difference amount also to adjust for may 2020 EMI because i have not opted why should i pay interest. Initial difference was Rs.180/- then it become Rs.200-/ difference. I didn't get any reply for the same, hence i reminded by email on 19th may 2020.

On 27th today i received the payment from Bajaj Finserv into my bank account. I read it through my e mail from my bank regarding the payment transaction.

Hence, i request here is, Bajaj group Forcely imposing interest on customer/s like me even if the customer is not opting the moratorium and sending/creating fake requests in the name of customer but actually customer not availing. Its second time happening to me with bajaj group. I faced the same problem to my personal loan also. Even after we sending the clear emails also they are copying and pasting the RBI rules which is we know that is why not opting the moratorium.

Kindly Help me in this regard and request to repay the amount what ever they deducted as interest Rs.200/-. Every penny counts to them why not to me. Its my honestly earned money. And also i request the team to make some thing reform needs in this sector to save the poor from corporate crooks.

With kind regards,
UMAR FAROOQ
[protected]

Hello, bajajf-

I am receiving continuous smss from date 26/5/2020 until today. I tried blocking but still receiving messages. Asking me to pay the emi for the loan which i have not availed. I do not have any relationship with your bajaj fin, but still getting continuous messages asking me to pay a different amount of emi in different messages. I am receiving two different loan numbers. I deleted a few thinking it's a spam or some fishing. But, i am receiving threats saying if i do not pay emi i might have to face legal issues and cibil score would get affected. The amount is in lakhs. I tried contacting your customer care and it says i do not have any relationship with your bajajfin. My mobile number is +[removed] and the sms name starts with vm, ax, am and bp-bajajf. It's really annoying and harassing things. I hope you resolve this issue otherwise i might have to go legally. Hoping for some kind response.

To,
The consumer department

Dear sir,
Respectfully i want to say that sir mene bajaj fineserv limited company se loan ke liye apply kiya tha and vha se mujhe 3 lacks ka approvel mila after that bajaj fineserv company se mujhe adviser ki call ayi loan ke liye after that mene loan ke liye apply kiya and bajaj fineserv company ne mujhe mail par confirm kiya and documents mage and mene apne sare documents send kiye and sari formalities puri ki after that unhone kha apki 4500 processing fee h to usko bhi mene pay kar diya after that again mail aya ki apko tds chage lagega 10% rs. 30000, after that mene ye bhi pay kar diya uske bad agin mail aya ki apko gst tax dena h 6%, rs. 18000 mene ye bhi pay kar diye after that vo bole ki ab apka ho jayega but again mail aya ki clearance forwarding charge 4%, rs. 12000 after that ye bhi pay kar diye uske bad bhi amount mere acount me nhi aya and adviser ne or bhi charge liye the but fir bhi amount mere account me nhi aya.

So please sir mujhe apna amount refund chahiye and mujhe age koi process nhi karni h and ab loan bhi nhi lena h. So please i request you sir mujhe apna balance refund chahiye...
Sir jo processing huyi vo sare proof me attachment me attech kar rha hu. And jo bhi balance mene pay kiya h jis account me, me vo bhi attech kar rha hu.

Company details :-
Company name - bajaj fineserv limited
Branch of west bangal kolkata
Adviser name - rakesh kumar dashora
Contact number - [protected], [protected]
Email id :- [protected]@quikloanserv.in
Account detail :-
Bank name - sbi bank
Account holder name - bajaj finance ltd
Ifsc code - sbin0000300
A/c no. - [protected]
Adhar card and pan card of adviser attached in attachment...

Our details :-
Name - divyanshu bajpeyi
Contact number :- [protected]
Mail id - [protected]@gmail.com
Account details:-
Bank name - idfc bank
Account holder name - divyanshu bajpeyi
Ifsc code - idfb0020151
Account no. - [protected]
Adhar card and pan card and other proof attached in attachment.

So please sir you take action on bjaja finaserv company as soon as possible. Bacause i need money and i want to refund my money in account.

Please reply as soon as possible...

Thanks and regards
Divyanshu bhajpeyi

Without my knowledge a policy named life insurance phone binding has been actived name prabhat reg mob no [protected] e mail id [protected]@gmail.com i want no deducation of any amount from my account for this policu iwant to cancel it i got a masage quoting that amount 1568 on 2may 2020 how can the company activate any such thing without informing customers

Customer id - a28802010

Dear sir/madam

Please kindly cancel my insurance of digital fone safe.
I have finanace problem. So kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.

Thanks and regards

I applied for a loan from facebook in the name of bajaj finance ltd. Company which is based in belur math howrah west bengal... And they took an advance amount of 10000rs. For the process of loan sanctions.
Later they said that 12000rs. More will be needed for rbi hold charge that has to be paid... With respect to sanction of loan only then the loan will be paid.
Acc details bank of india.
Raj kumar samanta
Ac — [protected]
Ifsc code bkid0004086
Bank name bank of india

I has applied for flexi loan and loan was sanctioned saying 2% proceess fee will be deducted which includes all by a representative named parminder. When loan sanctioned excess amount was deducted hence i contacted her about this she assured she will speak about this to her manager. Now she is saying i need to speak about this bajaj finserve. She works for flexiserviceteam i believe. Through her my loan got processed. There was an excess amount of 2651/- inr is deducted and when loan got processed i was not informed about the handling of account by the representative in time and hence all amount was credited to my account instead of virtual bajaj account. Hence an interest amount of 3567/- inr is deducted without me being utilized any amount. I tried to compalint about this to the representative in contact from bajaj finserve and he told due to covid all offices were closed he is unable to help me. He provided an email with spelling mistake with it due to which all email sent to bajaj customer care bounce back. Kindly look in to my grievance and help to resolve the issue with the company or personnel. I am having all the chat details and call details as evidence.