[Resolved]  Bajaj Finserv — bajaj agent was deceive a consumer

Address:530016

I, request to sanction rs.1, 50, 000/- loan on the internet. Day after the bajaj finance service agent comes to my house explains that to take flexi loan rs.1, 50, 000/- for a period of 5 years, i agreed, then they take my signatures on empty application form. The agent was not mentioned anything about the insurance and processing charges till the day before the loan approved and also sanction my eligible amount of loan rs.10, 00, 000/- then they sanctioned total eligible amount. At the end they charged 63889 (Insurance + processing charges+bpi+cpp+ fitness). So my loan total amount that i receive to pay will be 973009+63889+15.0%interest both bajaj is smartly selling the no value added+ stupid insurance polices to the customers. Then i refused orally and sms, but they are not taken, simply they send amount to my account. Loan application no.[protected]. Do not take any kind of loan from bajaj.
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Nov 20, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Sep 27, 2017
Updated by senky
I, request to sanction Rs.1, 50, 000/- loan on the internet. Day after the Bajaj Finance service agent comes to my house explains that to take Flexi loan Rs.1, 50, 000/- for a period of 5 years, I agreed, then they take my signatures on empty application form. The agent was not mentioned anything about the insurance and processing charges till the day before the loan approved and also sanction my eligible amount of loan Rs.10, 00, 000/- then they sanctioned total eligible amount. At the end they charged 63889 ( Insurance + processing charges+BPI+CPP+ Fitness).So my loan total amount that I receive to pay will be 973009+63889+15.0%interest both Bajaj is smartly selling the no value added+ stupid insurance polices to the customers. Then I refused orally and SMS, but they are not taken, simply they send amount to my account. Loan application No.[protected]. Do not take any kind of loan from Bajaj.
Verified Support
Sep 28, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your concern and will get in touch with you within 24 hrs. Thank you
Verified Support
Oct 04, 2017
Bajaj Finserv Customer Care's response
Hi Mr. Kondalu, Greetings from Bajaj Finserv! As we discussed earlier your request is under process. Kindly allow us time to resolve it at earliest. Thank you.
Verified Support
Oct 11, 2017
Bajaj Finserv Customer Care's response
With reference to your post, your loan account number 408SPF50433473 we would like to inform you that insurance cancellation has been done and amount has been adjust as a part-payment. Details has been sent to your E-mail id
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Iam paying all my emi regularly with out fail. Why my card is blocked. I request to unblock my card. This can be done ad soon as possible since I want to buy new mobile

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