Bajaj Finserv — Bajaj card/ i cancelled my 2nd loan

Address:

Chennai, Tamil Nadu

Dear sir
My name is karthick
I buy only one product via bajaj card its samsung mobile for 16200, i paid 4860 its initial amount in aug 216, sep 2016 i paid my 1st emi rs.1620, so balance 6 emi only left for me..., but they card show 2 loan disbursed 1 st loan is 11340, second 25500, my outstanding 1ts 308 how is possible, approved loan 35000- buy loan 11340=so balance outstanding its 24000 but my outstanding its shown (-308 _) what is going on there..., i only purchased samsung mobile mrp-16200, initial amount 4860 paid and one emi 1620 paid, balance 6 emi 9720 only pending ok, pls update my bajaj card,