[Resolved] Bajaj Finserv — bajaj elite card p | |
Dear bajaj fin serv team Good evening & happy greetings!!! Card no - [protected] Name - manigandan nagraj With ref to the above details i have received more then 100 calls from bajaj finserv team from aug 2017, they were promoting a card to me (Bajaj finserv elite card), on 9th sep 2017 i have paid rs. 4777/- for the this elite card. As per the marketing lady i was supposed to receive mahindra holiday voucher and more along with elite card but i have not received. Almost 4 to 5 times i had called to you call center most of the times call waiting is more than 40 minutes. Every time they mention there is a system issue Your team people called me daily 10 times till i make a payment of 4777 after they received money not even a single call or mail I request you kindly send me my mahindra holiday voucher immediately are please cancel my elite card and give back my money Looking forward your valuable response Very very unsatisfied customer Manigandan [protected] Was this information helpful? | |
Jan 14, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Dec 10, 2017 Bajaj Finserv Customer Care's response Hi, Greertings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you
Verified Support Dec 13, 2017 Bajaj Finserv Customer Care's response Hi Manigandan, Greetings from Bajaj Finserv! We tried calling you at number ending with 3433 however our call went unanswered .We will attempt to call you again within 1 hrs .Thank you
Verified Support Dec 13, 2017 Bajaj Finserv Customer Care's response Hi Manigandan, Greetings from Bajaj Finserv! As discussed .We will attempt to call on tomorrow .Thank you
Verified Support Dec 14, 2017 Bajaj Finserv Customer Care's response Hi Manigandan, Greetings from Bajaj Finserv! As discussed earlier our concern team will send you ELITE card updated voucher to your registered email id. We hope that you are satisfied with the given resolution Please feel free to write us for any further assistance. Thank you!
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4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East, Mumbai, Maharashtra, India - 400063
View all Bajaj Finserv contact information
Name : AMIT KAMBLE
Customer ID : 19219503
# [protected]
I have applied for elite card after receiving so many calls from Bajaj finserv and lastly I have received only on card when I was assured that I will get one more add on card with shopping vouchers worth Rs. 30k. Already they have declined my previlege card and now no one is responding to my mails. Inspite of visiting the BAJAJ FINSERV branch there is no positive action or reply. This is a very bad kind of service BAJAJ is providing. Every time I am sending mail at [protected]@bajajfinserv.in, I am been provided a new SRN number but no action is been taken. Till the time I made a payment of RS. 4777/- I used to get a call 10 times in a day and now when they have received the amount no one is bothered to get the problem solved. Kindly resolve the issue or refund my money back.