Bajaj Finserv — bajaj emi card not arrived

Address:

New Delhi, Delhi, 110085

Hey this is Vishal yadav
I Financed a Samsung led TV in December 2017.
The Bajaj Finserv loan guy told me that card will arrive with in a month.
But its May 2018 and still the EMI card didn't arrived.
Like what is going on.
This is my loan details
Loan application no. 401CTB62586115 on owner name: Virender Prakash Yadav.
EMI card is not received yet.
I have applied for the in December and still, I did not receive the EMI card.
This my humble request to the authorities that please send EMI card as soon as possible.
Or otherwise I will cancel my EMI card with in a month.