[Resolved]  Bajaj Finserv — Bajaj Fake threatening call

Address:Chennai, Tamil Nadu

My name is mohamed abdullah and i got loan from bajajfinserv lending in[protected] and paid fully with loan number 4120CD00015639 . but i got call from some one today[protected] and you have to pay 4050 rupees and the case against you was in delhi police and he spoke like threatening me and am a Crime reporter in chennai's big media and 8 years experienced in same field. I really annoyed with this call and contacted cyber crime immediately and proceeded with my inspector who is very long friend of mine officially and personally. I never expected these kind of call from bajaj side and am ready to face anything, bajaj is trying to thread me. but this is my usual day they are dealing with wrong guy who is fight for good cause for others . ill never easily let it down this matter, even you bajaj call for military. How cheap this is, but till now i didnt get any intimation from bajaj about this and suddenly a call . Bajaj whatever you can do, ill do doubler than you. i need pure explanation about this or this will be considered fraud .
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Aug 14, 2020
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
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Dear Sir,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending
Dear Sir,

Greetings from Bajaj Finserv!

With reference to your post, we regret the inconvenience caused. We wish to inform that our collection team contacts customers for payment of EMI's in case the same are due and there are outstanding against the loans. This is to ensure that the account is running with a clear track. Further, we have taken your feedback regarding our collection executive, and have highlighted the same to the respective authorities and we assure adequate action will be taken as per the company policies. As we check our records there was an outstanding amount against your loan account number 4120CD00015639, as a goodwill gesture we have adjusted this amount and closed the loan. For any further information, please write to us on [protected]@bajajfinserv.in

With regards,

WeCare
Bajaj Finserv Lending
Bajaj,
I need explanation of Outstanding amount and you adjusted. I have paid every amount of my loan and nothing more, there is no outstanding from my side.And i have submitted that mobile number to Cyber Crime and openly warning them. If i get any other call from your team side and ask about any fake reason and asking money, this will be turned in to big case.

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